“Staying at BlackBrick Bedfordview was unpleasant. I booked two rooms for 3 night. In both rooms the locks on the doors weren't working and the sheets had not been changed / cleaned after the previous guest checked out. I complained to management. The locks were fixed but the sheets were not changed throughout my 3-night stay. I will never book or stay there again.”
“Staying at BlackBrick Bedfordview was unpleasant. I booked two rooms for 3 night. In both rooms the locks on the doors weren't working and the sheets had not been changed / cleaned after the previous guest checked out. I complained to management. The locks were fixed but the sheets were not changed throughout my 3-night stay. I will never book or stay there again.”
“The property was very clean and well maintained. The staff did a great job with housekeeping, regularly cleaning the room, emptying the trash, and providing fresh bathroom towels. I also appreciated the location—it felt safe and secure, and the available parking made me feel very comfortable throughout my stay. Overall, I had a very positive experience.”
“The property was very clean and well maintained. The staff did a great job with housekeeping, regularly cleaning the room, emptying the trash, and providing fresh bathroom towels. I also appreciated the location—it felt safe and secure, and the available parking made me feel very comfortable throughout my stay. Overall, I had a very positive experience.”
“Ellipse has a fantastic location right next to Mall of Africa, and the aparthotel itself was very nice, but poor internal communication significantly hurt the experience. Check-in was confusing since I received no prior instructions, and despite arriving after the 3:00 PM check-in time, I had to wait in the hallway while housekeeping finished up. Later, I was granted an extra hour for late checkout (12:00 PM) because I was unwell, but management failed to notify staff. Housekeeping knocked at...
“Ellipse has a fantastic location right next to Mall of Africa, and the aparthotel itself was very nice, but poor internal communication significantly hurt the experience. Check-in was confusing since I received no prior instructions, and despite arriving after the 3:00 PM check-in time, I had to wait in the hallway while housekeeping finished up. Later, I was granted an extra hour for late checkout (12:00 PM) because I was unwell, but management failed to notify staff. Housekeeping knocked at...