Elpersbüttel Vacations

Our suite was perfect it felt like a second home. The check-in staff, bellhops and valet were super nice and helpful. We will return.

clean rooms, and helpful staff. Accommodating in everyway we needed.

Everything was good except my toilet was broken and they came everyday to patch it never really had a solid fix

Kitchen is very nice

The pluses: The lady at the check-in desk was absolutely fantastic. I wish I got her name to give her proper recognition. Pool was great and so were poolside staff. Room was clean. Starbucks coffee available at Viva cafe. The minuses: They try to upsell you to buy a timeshare as soon as you’re checked in. “Free breakfast and comps”. Canceling the presentation was easy, at least. 3 contacts required to get missing TV remote. Barry Manilow concert cut in half due to “computer problems”. Concert was the reason we travelled there in the first place. Room smelled like smoke on and off. Maybe from the room next to us smoking illegally. I should’ve complained but I didn’t.