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Macdonald Craxton Wood Hotel & Spa, Chester

4.0 star property
Hotel in Ellesmere Port with a full-service spa and a health club

Choose dates to view prices

Photo gallery for Macdonald Craxton Wood Hotel & Spa, Chester

Couples treatment rooms, sauna, body treatments, aromatherapy
Exterior
Breakfast and dinner served, British cuisine
Indoor pool
Couples treatment rooms, sauna, body treatments, aromatherapy
Located in the historical district, Macdonald Craxton Wood Hotel & Spa offers a peaceful getaway with mini golf, spa treatments, an indoor pool, garden strolls, in-room WiFi, fitness classes, and attentive service.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Deluxe Room, 1 Double Bed (Deluxe King)

Premium bedding, down comforters, desk, blackout drapes

Deluxe Room, 1 Double Bed (Deluxe King)

8.6 out of 10
Excellent
(8 reviews)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Premium bedding
Shower/tub combination
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed (Standard King)

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 King Bed (Standard King)

8.6 out of 10
Excellent
(14 reviews)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Premium bedding
Shower/tub combination
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Super Deluxe King)

Premium bedding, down comforters, desk, blackout drapes

Deluxe Room, 1 King Bed (Super Deluxe King)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Premium bedding
Shower/tub combination
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed (Standard Single)

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 Twin Bed (Standard Single)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Premium bedding
Shower/tub combination
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed (Standard Double Family 3)

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 Double Bed (Standard Double Family 3)

8.0 out of 10
Very good
(4 reviews)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Premium bedding
Shower/tub combination
  • 18 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Twin Beds, Accessible (Accessible Twin)

Premium bedding, down comforters, desk, blackout drapes

Room, 2 Twin Beds, Accessible (Accessible Twin)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Premium bedding
Shower/tub combination
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed (Standard Double)

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 Double Bed (Standard Double)

7.2 out of 10
Good
(7 reviews)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Premium bedding
Shower/tub combination
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed (Super Deluxe Double)

Premium bedding, down comforters, desk, blackout drapes

Deluxe Room, 1 Double Bed (Super Deluxe Double)

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Premium bedding
Shower/tub combination
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed (Super Deluxe Suite)

Premium bedding, down comforters, desk, blackout drapes

Superior Suite, 1 Double Bed (Super Deluxe Suite)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Premium bedding
Shower/tub combination
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Standard King Room

  • Sleeps 2

Standard Double Room

  • Sleeps 2

Standard Room, 1 Double Bed (Standard Double Family)

  • Sleeps 2

Accessible Twin Room

  • Sleeps 2

Super Deluxe Suite

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

Super Deluxe King Room

  • Sleeps 2

Super Deluxe Double Room

  • Sleeps 2

Standard Single

  • Sleeps 1

About the neighborhood

Located in Ellesmere Port, Macdonald Craxton Wood Hotel & Spa, Chester is in the historical district. Liverpool Pier Head Ferry Terminal and Royal Albert Dock are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Chester Zoo and The Beatles Story Museum. Looking to enjoy an event or a game? See what's going on at Anfield Stadium or Chester Racecourse.
Visit our Ellesmere Port travel guideOpens in a new window
Map
Parkgate Road, Ledsham, Nr Chester, Ellesmere Port, England, CH66 9PB

What's nearby

  • Blue Planet Aquarium - 8 min drive - 6.4 miles
  • Chester Zoo - 8 min drive - 6.7 miles
  • Chester City Walls - 11 min drive - 6.9 miles
  • Chester Cathedral - 12 min drive - 7.1 miles
  • Chester Racecourse - 12 min drive - 7.3 miles

Getting around

  • Capenhurst Station - 4 min drive
  • Manchester Airport (MAN) - 35 min drive

Restaurants

  • ‪The Crafty Tavern Limited - ‬4 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Sprout Kitchen Garden - ‬4 min drive
  • ‪The Cheshire Yeoman - ‬2 min drive
  • ‪Old Wirral Hundred - ‬6 min drive

About this property

Macdonald Craxton Wood Hotel & Spa, Chester

Upscale hotel near Chester Zoo
At Macdonald Craxton Wood Hotel & Spa, Chester, you can look forward to a terrace, mini golf, and a coffee shop/cafe. Treat yourself to a body scrub, aromatherapy, or a manicure/pedicure at the onsite spa. The on-site British cuisine restaurant, Craxton Wood Grill, offers breakfast and dinner. Yoga classes and fitness classes are offered at the health club; Macdonald Craxton Wood Hotel & Spa, Chester also has a garden, dry cleaning/laundry services, and a bar. In addition to a business center and a steam room, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Full breakfast (surcharge), an electric car charging station, and coffee/tea in the lobby
  • Bicycle parking, a banquet hall, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 72 rooms include comforts such as premium bedding, as well as amenities like free WiFi.
Other amenities include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with shower/tub combinations and free toiletries
  • HDTVs with digital channels
  • Coffee/tea makers, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Craxton Wood Grill
  • The Cocktail Bar & Lounge

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Mini golf
  • Pilates classes
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1999
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 24 per person
  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children are allowed in the pool 9-11 AM and 3-6 PM.

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Craxton
Craxton Wood
Macdonald Craxton
Macdonald Craxton Wood
Macdonald Craxton Wood Ellesmere Port
Macdonald Craxton Wood Hotel
Macdonald Craxton Wood Hotel Ellesmere Port
Macdonald Craxton Wood Hotel Spa
Macdonald Craxton Wood Hotel & Spa, Chester Hotel
Macdonald Craxton Wood Hotel & Spa, Chester Ellesmere Port

Frequently asked questions

Does Macdonald Craxton Wood Hotel & Spa, Chester have a pool?

Yes, this property has an indoor pool.

Is Macdonald Craxton Wood Hotel & Spa, Chester pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of GBP 15 per pet, per day. Service animals are exempt from fees.

How much is parking at Macdonald Craxton Wood Hotel & Spa, Chester?

Self parking is free at this property.

What time is check-in at Macdonald Craxton Wood Hotel & Spa, Chester?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Macdonald Craxton Wood Hotel & Spa, Chester?

Check-out is at 11 AM.

Where is Macdonald Craxton Wood Hotel & Spa, Chester located?

Situated in the historical district, this spa hotel is 2.5 mi (4 km) from The Wirral Country Park and within 6 mi (10 km) of Ness Botanic Gardens and Eastham Country Park. Parkgate Seafront and Blue Planet Aquarium are also within 6 mi (10 km).

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Reviews

Macdonald Craxton Wood Hotel & Spa, Chester Reviews

7.8

Good

8.0

Cleanliness

8.4

Location

8.2

Staff & service

7.4

Eco-friendliness

7.4

Property conditions & facilities
Rating 10 - Excellent. 296 out of 908 reviews
Rating 8 - Good. 321 out of 908 reviews
Rating 6 - Okay. 165 out of 908 reviews
Rating 4 - Poor. 89 out of 908 reviews
Rating 2 - Terrible. 37 out of 908 reviews

Reviews

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay, wonderful breakfast and staff
Stayed 1 night in Oct 2025

6/10 Okay

mark

Disliked: Amenities
hotel look tired and car park requires attention
Stayed 1 night in Oct 2025

10/10 Excellent

Myles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, room was lovely and big and the bed was comfy. Good breakfast included and all for a very good price.
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Liked: Staff & service, amenities
Very pleasant stay
Stayed 3 nights in Jun 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds. Swimming pool Water jug and glasses in room. Nice breakfast Nice pillows, bed a little firm for my liking but you will never please everyone with beds
Stayed 1 night in Sep 2025

6/10 Okay

Mairwen

Liked: Cleanliness, staff & service, amenities
Lovely attentive staff. Good food. The property is very tired.
Stayed 1 night in Jul 2025

8/10 Good

Ian

Liked: Cleanliness, property conditions & facilities, room comfort

Nice tranquil modern hotel

Lovely hotel in the middle of the countryside, very tranquil, nice modern clean room, quiet at night. Enjoyed the leisure centre, good facilities apart from lack of hot tub.
Stayed 1 night in Jun 2025

6/10 Okay

Karen

Liked: Cleanliness, staff & service
Property is dated. But the bedrooms were large and bed was comfortable. The deco throughout is old fashioned and dark. Corridors are dark and dingy. I can not comment about the communal areas as i didnt really use them. The staff were pleasant polite and very helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Kirti

Liked: Cleanliness, staff & service, room comfort

lovely stay as a group of 16

this was a wonderful saty. We were a family of 16. Occupying 5 rooms. Service was great. Staff were great. Pool steam and sauana super clean. Hotel rooms a little dated but did the job. We had a blast
Stayed 2 nights in Jul 2025

8/10 Good

Keith

Liked: Amenities
It was very quiet and in very nice grounds. There was black mold on the silicone sea to the bath and wash basin.
Stayed 1 night in Jul 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family friendly hotel

Lovely hotel, hidden gem with good sized pool. Good food and drinks and room were a good size. Staff all friendly and helpful
Stayed 1 night in May 2025

8/10 Good

wayne

Liked: Cleanliness, property conditions & facilities, room comfort
Have stayed here twice now when attending meetings in our office in Shotton. The grounds a nice and the rooms large and there is free access to the pool and gym on site.
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very good stay, clean and has a pool
Stayed 1 night in May 2025

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value, outstanding breakfast

Great stay over two nights . Food fresh , well cooked . Breakfast is always amazing as freshly cooked for you . Good continental aswell.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Staff & service

Generally good but needs updating

Staff friendly and excellent. Food generally good but breakfast on Tuesday not up to Monday’s standard. Hotel clean but in need of refurbishment.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth a stay

Hotel was great, breakfast was good quality and the gym facilities were good for what is needed when staying away, I will be staying again. Only downside was no AC in the rooms
Stayed 1 night in Apr 2025

6/10 Okay

Joanna

Liked: Cleanliness, staff & service
Great location with beautiful peaceful grounds to enjoy. Room comfortable and clean but really outdated and needing some retouches. Staff friendly. Dining experience average.
Stayed 2 nights in May 2025

8/10 Good

David

Liked: Room comfort
Nice
Stayed 3 nights in May 2025

6/10 Okay

DEAN

Liked: Cleanliness, staff & service, room comfort
Nice comfy beds. Hotel in need of facelift and at £24 for breakfast it looks like this is how they plant to fund it !!. Mouldy ceiling in bathroom ☹️
Stayed 1 night in Jun 2025

8/10 Good

Lorna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family room was large and comfortable (if a bit tired), however lack of air conditioning was a bit of an issue as it was 30 degrees. However a fan was provided on request. Breakfast was great with a lot of choice and there were good options for other meals. It was great for kids due to the large grassy area just outside the restaurant, meaning they could go and play while we finished our food and drinks. The pool is a good size and is sectioned off for adults and families/ children. There was also a decent amount of time allocated for children to swim. Location was good for us, being handy for Chester zoo, Chester itself and not too far from the coast. All in all, we had an enjoyable and comfortable stay and would definitely come back.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Lovely room, hotel, and pool.
Stayed 1 night in Dec 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, room comfort

Great hotel but dinner pricey

All good with service and breakfast was excellent. Dinner I found expensive for the quality provided.
Stayed 2 nights in Mar 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely location

Lovely comfy beds and great food
Stayed 1 night in Nov 2024

6/10 Okay

Marie

Liked: Cleanliness, staff & service, amenities
Spa and pool area was nice but the hotel needs modernised and freshened up a bit. The beds were comfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay
Stayed 1 night in Aug 2024

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