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Macdonald Craxton Wood Hotel & Spa, Chester

4.0 star property
Eco-certified hotel with a full-service spa and a health club

Choose dates to view prices

Photo gallery for Macdonald Craxton Wood Hotel & Spa, Chester

Couples treatment rooms, sauna, body treatments, aromatherapy
Indoor pool
Superior Suite, 1 Double Bed (Super Deluxe Suite) | Premium bedding, down comforters, desk, blackout drapes
Reception
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Standard Room, 1 Double Bed (Standard Double Family 3)

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 Double Bed (Standard Double Family 3)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • 18 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed (Super Deluxe Suite)

Premium bedding, down comforters, desk, blackout drapes

Superior Suite, 1 Double Bed (Super Deluxe Suite)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout drapes/curtains
Bathrobes
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed (Super Deluxe Double)

Premium bedding, down comforters, desk, blackout drapes

Deluxe Room, 1 Double Bed (Super Deluxe Double)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout drapes/curtains
Bathrobes
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Standard Double)

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 Double Bed (Standard Double)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Twin Beds, Accessible (Accessible Twin)

Premium bedding, down comforters, desk, blackout drapes

Room, 2 Twin Beds, Accessible (Accessible Twin)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed (Standard Single)

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 Twin Bed (Standard Single)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout drapes/curtains
Bathrobes
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed (Super Deluxe King)

Premium bedding, down comforters, desk, blackout drapes

Deluxe Room, 1 King Bed (Super Deluxe King)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout drapes/curtains
Bathrobes
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Standard King)

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 King Bed (Standard King)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed (Deluxe King)

Premium bedding, down comforters, desk, blackout drapes

Deluxe Room, 1 Double Bed (Deluxe King)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout drapes/curtains
Bathrobes
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

Standard King Room

  • Sleeps 2
  • 1 King Bed

Accessible Twin Room

  • Sleeps 2
  • 2 Twin Beds

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single

Bathroom amenities | Combined shower/tub, free toiletries, hair dryer, towels

Standard Single

  • Sleeps 1
  • 1 Twin Bed

Standard Room, 1 Double Bed (Standard Double Family)

  • Sleeps 2
  • 1 Double Bed

Super Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

Super Deluxe Suite

  • Sleeps 2
  • 1 Double Bed

Super Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Parkgate Road, Ledsham, Nr Chester, Ellesmere Port, England, CH66 9PB

What's nearby

  • Blue Planet Aquarium - 8 min drive - 6.4 miles
  • Chester Zoo - 8 min drive - 6.7 miles
  • Chester City Walls - 11 min drive - 6.9 miles
  • Chester Cathedral - 12 min drive - 7.1 miles
  • Chester Racecourse - 12 min drive - 7.3 miles

Getting around

  • Capenhurst Station - 4 min drive
  • Manchester Airport (MAN) - 35 min drive

Restaurants

  • ‪The Crafty Tavern Limited - ‬4 min drive
  • ‪The White Swan - ‬5 min drive
  • ‪Old Wirral Hundred - ‬5 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪The Straw Hat - ‬6 min drive

About this property

Macdonald Craxton Wood Hotel & Spa, Chester

Upscale eco-certified hotel near Chester Zoo
At Macdonald Craxton Wood Hotel & Spa, Chester, you can look forward to a terrace, mini golf, and a coffee shop/cafe. Treat yourself to a body wrap, a facial, or aromatherapy at the onsite spa. The on-site British cuisine restaurant, Craxton Wood Grill, offers breakfast and dinner. Yoga classes and fitness classes are offered at the health club; Macdonald Craxton Wood Hotel & Spa, Chester also has a garden, dry cleaning/laundry services, and a bar. In addition to a business center and a steam room, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Full breakfast (surcharge), a TV in the lobby, and a banquet hall
  • Massage treatment rooms, meeting rooms, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All 72 rooms include comforts such as premium bedding, as well as amenities like free WiFi.
Other amenities include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with shower/tub combinations and free toiletries
  • HDTVs with digital channels
  • Coffee/tea makers, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hungarian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Craxton Wood Grill
  • The Cocktail Bar & Lounge

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Mini golf
  • Pilates classes
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 24 per person
  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children are allowed in the pool 9-11 AM and 3-6 PM.

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Craxton
Craxton Wood
Macdonald Craxton
Macdonald Craxton Wood
Macdonald Craxton Wood Ellesmere Port
Macdonald Craxton Wood Hotel
Macdonald Craxton Wood Hotel Ellesmere Port
Macdonald Craxton Wood Hotel Spa
Macdonald Craxton Wood Hotel & Spa, Chester Hotel
Macdonald Craxton Wood Hotel & Spa, Chester Ellesmere Port

Frequently asked questions

Does Macdonald Craxton Wood Hotel & Spa, Chester have a pool?

Yes, this property has an indoor pool.

Is Macdonald Craxton Wood Hotel & Spa, Chester pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of GBP 15 per pet, per day. Service animals are exempt from fees.

How much is parking at Macdonald Craxton Wood Hotel & Spa, Chester?

Self parking is free at this property.

What time is check-in at Macdonald Craxton Wood Hotel & Spa, Chester?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Macdonald Craxton Wood Hotel & Spa, Chester?

Check-out is at 11 AM.

Where is Macdonald Craxton Wood Hotel & Spa, Chester located?

Situated in the historical district, this spa hotel is 2.5 mi (4 km) from The Wirral Country Park and within 6 mi (10 km) of Ness Botanic Gardens and Eastham Country Park. Parkgate Seafront and Blue Planet Aquarium are also within 6 mi (10 km).

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Macdonald Craxton Wood Hotel & Spa, Chester Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 282 out of 869 reviews
Rating 8 - Good. 309 out of 869 reviews
Rating 6 - Okay. 157 out of 869 reviews
Rating 4 - Poor. 86 out of 869 reviews
Rating 2 - Terrible. 35 out of 869 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10

Very pleasant stay
Stayed 3 nights in Jun 2025

10/10

Lovely stay here, quiet location, excellent facilities
Stayed 2 nights in Apr 2025

6/10

Great location with beautiful peaceful grounds to enjoy. Room comfortable and clean but really outdated and needing some retouches. Staff friendly. Dining experience average.
Stayed 2 nights in May 2025

10/10

liked the spa and large room
Stayed 1 night in Apr 2025

6/10

Very dated hotel, pictures online look a lot nicer. The queen bed was 2 single beds pushed together. No outlets anywhere near the bed to charge your phone. On the plus side the pool and gym were nice.
Stayed 1 night in May 2025

10/10

Nice hotel
Stayed 3 nights in Feb 2025

10/10

We have stayed here before and find it very comfortable and convenient.
Stayed 1 night in Jan 2025

8/10

Easy to park car plenty of room. Nice qrea to sit out in the sun at the back of hotel, small area with childrens play area outside. Loved view from room of the stream and bluebells and trees and sounds of the birds. Staff were polite and helpful. Rooms could do with bit of an update .
Stayed 2 nights in May 2025

6/10

Spa and pool area was nice but the hotel needs modernised and freshened up a bit. The beds were comfortable.
Stayed 1 night in Feb 2025

8/10

Positive Great value, excellent food, lovely setting, good pool, attentive helpful staff. Not so positive No wifi in room 112. No sparkle in the sparkling water dispenser outside the room. ROAM is not a user friendly car charging app.
Stayed 1 night in May 2025

10/10

Peaceful location, friendly staff. Traditional style furniture but still felt very clean
Stayed 1 night in Jan 2025

10/10

On arrival to the hotel it has lovely grounds surrounding the hotel, check in was quick and easy. The room itself was dated but clean I would recommend but could do with some modernizing.
Stayed 1 night in Feb 2025

10/10

Lovely room, hotel, and pool.
Stayed 1 night in Dec 2024

8/10

Great staff really helpful
Stayed 1 night in Jan 2025

8/10

Hotel, room and amenities fantastic.. Cooked breakfast awful
Stayed 1 night in Feb 2025

8/10

Nice rooms. Excellent Pool, Sauna and Gym.
Stayed 3 nights in Jan 2025

10/10

Not what I expected in comparison to the images of the rooms, very old fashioned and outdated, the chairs in the bedroom were worn out, felt tacky which made me feel uncomfortable. I need of modernisation!
Stayed 1 night in Apr 2025

10/10

Lovely comfy beds and great food
Stayed 1 night in Nov 2024

10/10

Great Place to stay, use of spa facilities included in the price.
Stayed 1 night in Nov 2024

6/10

I stayed here 20 years ago. The hotel hasn’t been maintained well since. Fabric on bedroom chairs was sun bleached and frayed. Plug hole in bathroom sink was rusted. Lovely Elemis bathroom products in shower and hand basin but none available for the bath ! Pool in Spa was unavailable which was disappointing.
Stayed 2 nights in Apr 2025

10/10

Another great stay
Stayed 1 night in Aug 2024

8/10

Friendly, helpful staff, clean hotel
Stayed 1 night in Sep 2024

10/10

Gym, Pool and Sauna all good.
Stayed 2 nights in Dec 2024

10/10

That’s a good and comfortable hotel, we had a relax and happy trip, the receptionist in the morning also very thoughtful, he did remind us the swimming rules when he knows we want to pay and extend the checkout time to swim with my son. Thank you~
Stayed 1 night in Jan 2025

10/10

Another great stay
Stayed 1 night in Jul 2024