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Holiday Inn Ellesmere Port by IHG

3.0 star property
Travelers can savor delicious meals throughout the day before unwinding with a refreshing swim in the indoor pool or enjoying a relaxing session in the sauna

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Photo gallery for Holiday Inn Ellesmere Port by IHG

Exterior - Holiday Inn Ellesmere Port by IHG (Ellesmere Port)
Breakfast, lunch and dinner served - Holiday Inn Ellesmere Port by IHG (Ellesmere Port)
Indoor pool - Holiday Inn Ellesmere Port by IHG (Ellesmere Port)
Reception - Holiday Inn Ellesmere Port by IHG (Ellesmere Port)
Hypo-allergenic bedding, desk, iron/ironing board - Holiday Inn Ellesmere Port by IHG (Ellesmere Port)
Holiday Inn Ellesmere Port offers a pleasant garden, rejuvenating sauna, on-site restaurant, dry cleaning services, WiFi, and an indoor pool. Guests consistently praise the helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room

Hypo-allergenic bedding, desk, iron/ironing board

Standard Room

8.8 out of 10
Excellent
(13 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(39 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Canal View)

Hypo-allergenic bedding, desk, iron/ironing board

Premium Room, 1 King Bed (Canal View)

9.0 out of 10
Wonderful
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ground Floor

Hypo-allergenic bedding, desk, iron/ironing board

Standard Room, 1 King Bed, Ground Floor

9.0 out of 10
Wonderful
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Hypo-allergenic bedding, desk, iron/ironing board

Suite, 1 King Bed

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, iron/ironing board

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Canal View)

Hypo-allergenic bedding, desk, iron/ironing board

Premium Room, 1 King Bed (Canal View)

8.4 out of 10
Very good
(9 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Canal View)

Hypo-allergenic bedding, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Canal View)

9.0 out of 10
Wonderful
(20 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds (Canal View)

Hypo-allergenic bedding, desk, iron/ironing board

Standard Room, Multiple Beds (Canal View)

9.4 out of 10
Exceptional
(17 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, Multiple Beds (Canal View)

Hypo-allergenic bedding, desk, iron/ironing board

Standard Room, Multiple Beds (Canal View)

9.2 out of 10
Wonderful
(17 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

About the neighborhood

Ellesmere Port is home to Holiday Inn Ellesmere Port by IHG. Royal Albert Dock and Liverpool Pier Head Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Cheshire Oaks Designer Outlet and Liverpool ONE. Check out an event or a game at M&S Bank Arena, and consider making time for Chester Zoo, a top attraction not to be missed. Visit our Ellesmere Port travel guide
Map
Center Island Waterways Lower Mersey St, Ellesmere Port, England, CH65 2AL

What's nearby

  • Chester Zoo
    Chester Zoo
    7 min drive - 5.8 miles
  • Chester Racecourse
    Chester Racecourse
    14 min drive - 10.0 miles
  • National Waterways Museum
    6 min walk - 0.4 miles
  • Rivacre Country Park
    2 min drive - 1.7 miles
  • Chester Station
    12 min drive - 8.5 miles

Getting around

  • Ellesmere Port Station
    15 min walk
  • John Lennon Airport (LPL)
    36 min drive

Restaurants

  • Costa Coffee
    15 min walk
  • Subway
    15 min walk
  • Locks Bar
    3 min walk
  • Country Kitchen Café
    3 min drive
  • Paradise Kebab & Pizza House
    15 min walk

About this property

Holiday Inn Ellesmere Port by IHG

Hotel near Chester Zoo
At Holiday Inn Ellesmere Port by IHG, you can look forward to a garden, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the sauna. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a health club and a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), smoke-free premises, and a 24-hour front desk
  • A vending machine, luggage storage, and a banquet hall
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 83 rooms include comforts such as 24-hour room service and pillow menus, as well as perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: GBP 14.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Health club
  • Indoor pool
  • Sauna

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator (31 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (41 inches high)
  • High-pile carpet in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
This property's swimming pool will be closed every Saturday from September-June during the hours of 9 AM-1 PM.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
During school term times the swimming pool will be closed between 10 AM to 1 PM every Saturday.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ellesmere Port Holiday Inn
Holiday Inn Ellesmere Port
Holiday Inn Hotel Ellesmere Port
Holiday Inn Ellesmere / Cheshire Oaks Ellesmere Port
Holiday Inn Ellesmere / Cheshire Oaks Hotel Ellesmere Port
Holiday Inn Ellesmere Port Hotel
Ellesmere By Ihg Ellesmere
Holiday Inn Ellesmere Port
Holiday Inn Ellesmere Port by IHG Hotel
Holiday Inn Ellesmere Port an IHG Hotel
Holiday Inn Ellesmere Port by IHG Ellesmere Port
Holiday Inn Ellesmere Port by IHG Hotel Ellesmere Port

Frequently asked questions

Does Holiday Inn Ellesmere Port by IHG have a pool?

Yes, this property has an indoor pool.

Is Holiday Inn Ellesmere Port by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Ellesmere Port by IHG?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn Ellesmere Port by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Ellesmere Port by IHG located?

Situated in Ellesmere Port, this hotel is 2.2 mi (3.6 km) from Cheshire Oaks Designer Outlet and 2.7 mi (4.4 km) from Blue Planet Aquarium. Chester Zoo and The Wirral Country Park are also within 6 mi (10 km). Ellesmere Port Station is 15 minutes by foot.

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Reviews

Holiday Inn Ellesmere Port by IHG Reviews

9.2

Wonderful

9.4

Cleanliness

8.2

Location

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 660 out of 1000 reviews
Rating 8 - Good. 269 out of 1000 reviews
Rating 6 - Okay. 48 out of 1000 reviews
Rating 4 - Poor. 12 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and facilities.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, clean room, comfy bed and amazing quality breakfast
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Kristina

Liked: Cleanliness, staff & service, amenities
Good location staff were excellent.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, rooms were clean and comfy. Breakfast was excellent. Friendly and helpful staff.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated in a ovely environment . Staff so friendly and helpful. Come here often and never disappointed.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness
Quiet hotel. Good parking. Friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Justiliano

Liked: Cleanliness
Good location,friendly,polite and helpful staff. Very good breakfast with plenty of choices. Excellent service from the restaurant staff.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Marlene

Liked: Cleanliness, amenities, property conditions & facilities
Rooms spacious, confortable and clean Staff very friendly Good food at restaurant and kids eat free My 2yr old really enjoyed everthing and she seemed confortable all the time
Dinner day 1
Dinner day 1
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful, hotel is in the most beautiful setting and after a day trip around Liverpool we had a leisurely swim in the indoor pool a light meal which we thoroughly enjoyed and a restful nights sleep. The only negative was we didnt stay another night to explore the walks around the hotel which was very scenic, we would definitely stay again and highly recommend.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Md

Liked: Cleanliness, staff & service, amenities
Nice stay,friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Claire

Liked: Cleanliness, amenities, property conditions & facilities
Hi hotel is in a perfect location. Staff are very helpful if you need anything . Room was lovely and clean and breakfast was lovely. Will definitely be back 😁
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Pat

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean,staff were very friendly. We booked with breakfast included which worked out at £5 each breakfast.As it was buffet style we could choose what we wanted and the amount we wanted with as much tea/coffee as well. A couple of children in our group absolutely loved the pool and the one child didn't want to go home, I think that says it all
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Nick

Liked: Cleanliness, staff & service, amenities
Friendly staff, decent rooms and interesting surroundings.
A friendly heron opposite the overflow car park upon arrival* *can’t guarantee he’ll be there every time!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Edna

Liked: Cleanliness, amenities, property conditions & facilities
Restaurant, all very friendly staff, very clean room, excellent breakfast and great evening meal and a great atmosphere throughout the hotel, would definitely stay again. Thank you
Stayed 1 night in Jan 2026
Verified

8/10 Good

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Room - clean Staff - very friendly
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and comfortable Staff were polite and very helpful Breakfast was very good Will stay again
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the m53,pretty setting amongst canals.easy to park.two lifts.nice and warm ,blown air heating.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Lovely sized clean room Bed really comfy, plenty of pillows. We can honesty say, the breakfast was by far the best we've had in a hotel and we have stayed in a lot of hotels in the last 30 years. The food was plentiful, perfectly cooked and hot. The staff were welcoming and helpful. The young man, James on reception when we arrived was a pleasure to deal with. He went out of his way to help us and make us feel welcome. We will definitely stay again.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities
Nice Staff. Lovely breakfast
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast staff were excellent
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly staff, location was perfect for what we needed that weekend
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, amenities
Lovely room, comfortable bed. Breakfast was delicious. Friendly staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic meal last night during our stay.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Steph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfy beds, clean, staff were kind
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Entjola

Liked: Cleanliness, amenities
We had a great experience. Room was clean and lovely staff.
Stayed 2 nights in Oct 2025