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Holiday Inn Ellesmere Port by IHG

Property class: 3

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Photo gallery for Holiday Inn Ellesmere Port by IHG

A restaurant with long wooden tables, purple upholstered booths, and a modern interior design. - Holiday Inn Ellesmere Port by IHG (Ellesmere Port)
A Holiday Inn hotel with a brick facade, multiple windows, and a covered entrance. - Holiday Inn Ellesmere Port by IHG (Ellesmere Port)
A modern reception area with a Holiday Inn sign, a reception desk, and a bar area with seating. - Holiday Inn Ellesmere Port by IHG (Ellesmere Port)
An indoor swimming pool with clear blue water, tiled walls, and a view of the outside through large windows. - Holiday Inn Ellesmere Port by IHG (Ellesmere Port)
A hotel room with two beds, a desk, a chair, and a TV. - Holiday Inn Ellesmere Port by IHG (Ellesmere Port)
A garden, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Holiday Inn Ellesmere Port by IHG. For some rest and relaxation, visit the sauna. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a health club and a business center.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room

A hotel room with a bed, bedside tables, a desk, a chair, and a window with curtains.

Standard Room

8.8 out of 10
Excellent
(13 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, bedside tables, a desk, a chair, and a window with curtains.

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(49 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed (Canal View)

A hotel room with a bed, a desk, a chair, a sofa, and a small table.

Premium Room, 1 King Bed (Canal View)

9.4 out of 10
Exceptional
(6 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Ground Floor

A hotel room with a bed, a chair, a desk, and a nightstand with lamps.

Standard Room, 1 King Bed, Ground Floor

9.0 out of 10
Wonderful
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

A hotel room with a large bed, bedside tables, a desk, and a chair.

Suite, 1 King Bed

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a bedside table with a lamp, a chair, and a window with curtains.

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed (Canal View)

A hotel room with a bed, a desk, a chair, a sofa, and a small table.

Premium Room, 1 King Bed (Canal View)

8.4 out of 10
Very good
(9 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Canal View)

A hotel room with a large bed, a bedside table with a lamp, a chair, and a window with curtains.

Standard Room, 1 King Bed, Accessible (Canal View)

9.0 out of 10
Wonderful
(23 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, Multiple Beds (Canal View)

A hotel room with two beds, a desk, a chair, and a TV.

Standard Room, Multiple Beds (Canal View)

9.4 out of 10
Exceptional
(21 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Standard Room, Multiple Beds (Canal View)

A hotel room with two beds, a desk, a chair, and a TV.

Standard Room, Multiple Beds (Canal View)

9.2 out of 10
Wonderful
(19 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4
  • Free WiFi

DOUBLE Accessible

  • Sleeps 4
  • Free WiFi

DOUBLE Accessible KING SIZE BED

  • Sleeps 4
  • Free WiFi

About the neighborhood

Ellesmere Port is home to Holiday Inn Ellesmere Port by IHG. Royal Albert Dock and Liverpool Pier Head Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Cheshire Oaks Designer Outlet and Liverpool ONE. Check out an event or a game at Anfield Stadium, and consider making time for Chester Zoo, a top attraction not to be missed. Visit our Ellesmere Port travel guide
Map
Center Island Waterways Lower Mersey St, Ellesmere Port, England, CH65 2AL

What's nearby

  • A cable car system with a tiger-striped design, suspended on a green metal structure, surrounded by lush greenery and trees.
    Chester Zoo
    6 min drive - 5.3 miles
  • A historic stone tower with a pointed roof, a brick building with arched windows, and a street with a pedestrian crossing.
    Chester City Walls
    15 min drive - 8.5 miles
  • Manchester Ship Canal
    4 min walk - 0.3 miles
  • National Waterways Museum
    6 min walk - 0.4 miles
  • Rivacre Country Park
    2 min drive - 1.5 miles

Getting around

  • Ellesmere Port Station
    15 min walk
  • John Lennon Airport (LPL)
    36 min drive

Restaurants

  • Pret A Manger
    4 min drive
  • Costa Coffee
    4 min drive
  • Starbucks
    5 min drive
  • Comptoir Libanis
    4 min drive
  • Nando's
    6 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: GBP 14.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Health club
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator (31 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (41 inches high)
  • High-pile carpet in room
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1993
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
This property's swimming pool will be closed every Saturday from September-June during the hours of 9 AM-1 PM.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
During school term times the swimming pool will be closed between 10 AM to 1 PM every Saturday.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Ellesmere Port by IHG have a pool?

Yes, this property has an indoor pool.

Is Holiday Inn Ellesmere Port by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Ellesmere Port by IHG?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn Ellesmere Port by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Ellesmere Port by IHG located?

Situated in Ellesmere Port, this hotel is within 3 mi (5 km) of Cheshire Oaks Designer Outlet, Stanney Woods, and Blue Planet Aquarium. The Wirral Country Park and Eastham Country Park are also within 6 mi (10 km). Ellesmere Port Station is 15 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Ellesmere Port by IHG Reviews

9.2

Wonderful

9.2

Cleanliness

8.2

Location

9.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 669 out of 1005 reviews
Rating 8 - Good. 259 out of 1005 reviews
Rating 6 - Okay. 51 out of 1005 reviews
Rating 4 - Poor. 15 out of 1005 reviews
Rating 2 - Terrible. 11 out of 1005 reviews

Reviews

Verified review

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful. Stayed in a king size premium room. Was very spacious. Room and bathroom very clean. Breakfast buffet excellent.
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is located in very nice, quiet area outside Chester. The room was very spacious with aircon and spotless. Staff was very friendly, breakfast was good .
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stopping point but could see you stay longer and easy access to lots of sights/attractions around. Staff friendly and helpful, nice/pleasant hotel.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed the night to celebrate our 10th wedding anniversary as we'd had our wedding there. Staff were so lovely and helped to make it special for us. We were given vouchers for a complimentary drink and snack as well as a celebratory breakfast in the conservatory.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Myfyr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful and polite.Breakfast was good.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and facilities.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, clean room, comfy bed and amazing quality breakfast
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most wonderful stay. The staff were so helpful and friendly. They left a beautiful cake for my birthday! The breakfast was exceptional, nice view of the canal. The hotel smelt amazing and they had all the amenities you will need. I will definitely be staying again.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Kristina

Liked: Cleanliness, staff & service, amenities
Good location staff were excellent.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a treat it was to stay at a hotel with air conditioning in the summer months! Breakfast with a view was amazing, great selection. The friendly staff works so hard, always on the go making sure everyone has what they need. The Starbucks is a nice addition to the lobby! Quiet room, comfortable, had everything we needed and more. We left the Do Not Disturb sign on our door and housekeeping STILL left extras at the door to restock our room! My only slight complaint was that one of our rooms a/c units wasn't nearly as effective as the other, but the room was still comfortable to sleep in.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Holly

Liked: Cleanliness, staff & service
Staff were fantastic, breakfast great, bed in the room was extremely comfortable and I slept very well.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Always a good experience Lovely breakfast Lovely ‘waiting ‘ staff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our go-to hotel while visiting family in the area and once again, we weren't disappointed. Staff are friendly and helpful. The air-conditioned rooms had everything we needed. Breakfast had a great selection...I don't think I've ever seen hotel staff test the buffet's food temperature before! Wow! I was impressed. They obviously take food safety very seriously. Usually we worry about parking because there is a very small car park at the side of the building, but this time we were thrilled to discover the overflow parking lot! No more worrying! The Starbucks in the lobby is 24 hours for anyone with teenagers. ;)
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, rooms were clean and comfy. Breakfast was excellent. Friendly and helpful staff.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Rhian

Liked: Cleanliness, staff & service, amenities
Staff were really helpful and very friendly . Lovely location and room was very comfortable, would return for sure .
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Susie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast excellent, nice relaxed bar area, very friendly staff, lovely warm pool. Only negative, evening meal was lukewarm.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff friendly and the breakfast was excellent although the coffee was very poor and tasteless. Bed was really comfortable as well!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast. Great location for local attractions. Every single one of the staff were warm, friendly and helpful. Treats for the kids on arrival which was a bonus. Nice little pool which we all enjoyed using.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasent stay. Clean & friendly stay. Good food, nice bar & very helpfull staff. Kim & Tom in the resaurant were great, Diane on reception was wonderful and helped my wife with out after the Ultra marathon left her needing an ice pack Manager? Steve was just so welcoming & helpful throughout our stay, advising on spots to watch the Marathon & nearby pubs & shops. Will stay again.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room. Delicious breakfast.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Md

Liked: Cleanliness, staff & service, amenities
Nice stay,friendly staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Justiliano

Liked: Cleanliness
Good location,friendly,polite and helpful staff. Very good breakfast with plenty of choices. Excellent service from the restaurant staff.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Very friendly and helpful staff.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities
Clean rooms, lovely courteous, helpful staff, food lovely and outlook was lovely. Very nice location
Stayed 1 night in Feb 2026