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The Tenth Hotel

Property class: 3.5

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Photo gallery for The Tenth Hotel

Room - The Tenth Hotel (Ella)
Balcony - The Tenth Hotel (Ella)
Exterior - The Tenth Hotel (Ella)
Room - The Tenth Hotel (Ella)
Breakfast area - The Tenth Hotel (Ella)
Take advantage of free to-go breakfast, a free daily manager's reception, and a terrace at The Tenth Hotel. Adventurous travelers may like the cycling at this hotel. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a restaurant.

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Double Room, Mountain View

Room

Deluxe Double Room, Mountain View

  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Shared Dormitory, 3 Twin Beds

Room

Comfort Shared Dormitory, 3 Twin Beds

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Located in Ella, The Tenth Hotel is in the historical district and near a train station. Nine Arches Bridge and Dhowa Rock Temple are local landmarks, and some of the area's activities can be experienced at Suwadivi Ayurveda Health Care and Amphitikanda Tea Estate. Be sure not to miss outdoor adventures like mountain biking, rock climbing, and hiking/biking trails. Visit our Ella travel guide
Map
Montegu Jayawikrama Mawatha, Ella, 90090

What's nearby

  • A blue train on a curved bridge through a dense forest.
    Nine Arches Bridge
    8 min drive - 1.6 miles
  • Ella Spice Garden Cooking Lessons
    7 min walk - 0.4 miles
  • Nature Trail Ella
    10 min walk - 0.6 miles
  • Kinellan Tea Factory
    16 min walk - 0.9 miles
  • Kital Ella Waterfall
    1 min drive - 0.7 miles

Getting around

  • Ella Railway Station
    6 min drive

Restaurants

  • Chill Cafe
    7 min walk
  • 360 Ella
    6 min walk
  • Barista
    5 min walk
  • Matey Hut
    13 min walk
  • Dream Café
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free on-the-go breakfast available daily 7:30 AM to 9:30 AM
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Bicycle rentals
  • Scooter/moped rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Built in 2015

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free daily newspapers
  • Individually furnished
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3.5 percent for credit card payments
The front desk is open daily from 6 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 15.0 per day
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: USD 80 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per day
  • Credit card charges are subject to a surcharge of 3.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators

Frequently asked questions

Is The Tenth Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Tenth Hotel?

Check-in start time: 2 PM; Check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at The Tenth Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does The Tenth Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 80 per vehicle applies.

Where is The Tenth Hotel located?

Situated in the historical district, this hotel is within a 10-minute walk of Ella Spice Garden Cooking Lessons and Suwadivi Ayurveda Health Care. Nature Trail Ella and Kital Ella Waterfall are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Tenth Hotel Reviews

7.0

Good

7.0

Cleanliness

7.6

Location

7.8

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 10 out of 34 reviews
Rating 8 - Good. 9 out of 34 reviews
Rating 6 - Okay. 6 out of 34 reviews
Rating 4 - Poor. 6 out of 34 reviews
Rating 2 - Terrible. 3 out of 34 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was amazing. Our room was on the top floor and looked out over Ella Rock with a view of Little Adams peak to the side. Somehow our booking through Expedia was lost in the system even though we had prepaid, but luckily we had a copy of our booking confirmation and the hotel had a spare room. The Manager was lovely and he cooked a nice breakfast. The walk to and from town is down a busy road and took about 10 minutes.
Stayed 2 nights in Aug 2019
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Skuffende opphold i vakre Ella

Med fulle hoteller i populære Ella så endte vi opp med å booke tre netter på The Tenth da vi var seint ute med å bestille. Første inntrykket var en tom lobby med en hyggelig dame bak disken. Fikk rom i andre etage og vi fikk umiddelbar en dårlig følelse når vi kom inn i rommet. Er ikke mye man forventer når man er ute på tur: rent rom, god seng og grei frokost. Noen hybelkaniner kan jeg leve med, men dette var noe av det mest møkkete jeg har vært borti. Kan nevne skitne vegger, støv overalt, fugleskitt i vinduskarmen og en hel maurkoloni oppe i dusjen. Det skal sies at senga var kjempe god å sove i og sengetøyet var rent. Frokosten var også god med hyggelige ansatte som gjorde sitt ytterste for at vi skulle få en god start på dagen. Totalt sett for prisen vi betalte i forhold til standarden så anbefaler jeg folk å finne en annen plass å bo i Ella. Vi sjekket ut etter to netter, en dag for tidlig og før vi dro gav jeg eieren tilbakemelding om hva jeg syntes om renholdet på rommet. Hun tok det til seg og var glad for å høre hvordan de kunne forbedre seg,så kanskje andre får en mere positiv opplevelse enn oss.
Stayed 3 nights in Mar 2019
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Nice location in Ella, but the linen of the bed as well as the towels were dirty, also the second set. The rooms are very basic and have a wonderful view from the balcony. But there is also noise as it is right by the road. Staff was very nice and friendly, but not always helpful.
Stayed 2 nights in Jan 2019
Verified review

4/10 Poor

Liked: Staff & service

Enkelt hotell

Enkelt hotell med trevlig personal. Vacker utsikt som gjorde allt. Myror i duschen, enkelt avskalat rum där TV och säkerhetsbox inte fungerade och inte blev åtgärdade. Nära till stan men mörk väg att gå.
Stayed 3 nights in Dec 2018
Verified review

6/10 Okay

Liked: Cleanliness, room comfort

Inte vad vi förväntade oss!

Inte värt pengarna de tar för boendet. Vi hade problem med varmvatten (och kallvatten). Safetyboxen fungerade inte och strömmen var borta under perioder. Helt okey, men inte mer....
Stayed 2 nights in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with clean room, comfy bed, great service by the staff and a tasty breakfast. Catered to dietry requirements on request.
Stayed 2 nights in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk beliggenhed med god udsigt. Gode værelser og superbetjening. Pandekager til morgenmad vakte stor tilfredhed.
Stayed 1 night in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugnt, rent och fantastisk utsikt

Lugnt och familjeägt hotel precis utanför centrum i back Packer kaoset i Ella. Hotellet var nästan tomt vilken kändes lite udda, men stort och rent rum med underbar utsikt från balkongen.
Stayed 2 nights in Jan 2018
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, room comfort

disapointing 3 night stay

A disappointment, we will never go back. Not even close to a hotel feeling, we never even checked in, there was a guy in the entrance who just showed us to our room, and that was it. No real management. Noisy rooms from the traffic below. The hotel policy on room cleaning was only when guest were in the room, leading to no cleaning or new towels during the stay. (We had to ask for two new ones the last night) The breakfast was a bit to simple, when there is no butter or anything to put on the white toast, we skipped the breakfast 2 out of 3 mornings. Wifi to slow to even read the papers.
Stayed 3 nights in Dec 2017
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad service, wifi does not work.

Bad service. Would not recommend this place. hotel is out-dated.
Stayed 2 nights in Dec 2017
Verified review

6/10 Okay

Liked: Staff & service

Basic room with good view

Breakfast was great and the receptionist was helpful. Slow wifi and almost no hot water. Room looked a little bit unfinished but has a great mountain view.
Stayed 2 nights in Sep 2017
Verified review

6/10 Okay

Young new managers who do not have experience in hospitality made this stay disappointing.
Stayed 2 nights in Jul 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hillside retreat

Lovely, fairly new hotel slightly downhill from main centre of Ella (very easy walk). Very comfortable and spacious room with view of Ella Rock and the mountain scape. Staff were engaging and helpful. Chef made great meals on request (breakfast was included with room - Sri Lankan breakfast of hoppers, dhal and sambal was best). There is LOTS of construction going on in Ella (April 2017) so I was glad for this reasonably quiet spot to relax at the end of a day exploring the hill country.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Hotel liegt etwas ausserhalb von Ella. Zu Fuss ist das Zentrum aber in wenigen Minuten erreichbar. Der Blick auf die umliegenden Berge ist toll! Das Zimmer war sehr sauber und hatte ein sehr bequemes Bett.
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities

Eher Baustelle als Hotel

Für 80€ pro Nacht absolut überteuert. Es wird gerade ein drittes Stockwerk ausgebaut, so dass es eher einer Baustelle gleicht, inkl. Lärm. Die Wände sind schimmelig, der Geruch moderig. Schöne Aussicht vom Balkon auf den Ellas Rock. Ansonsten ist der Balkon nicht zu gebrauchen, da vom Bauen komplett eingestaubt. Personal war sehr nett, Frühstück okay.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Find another hotel.

This hotel is dirty, the breakfast was dry toast and some scrambled Eggs. They had some light fixtured outsidebour room that was going on all night it was like being in a club. The only good thing is if you get a room with a view but you sjould try and find something else.
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Pretty average hotel despite great staff and view!

The staff/service was great and the view was very nice! But I guess the view is pretty great in most places around Ella. The hotel however wasn't that good, especially not our room. - The shower hardly worked. - The curtains didn't shut all the way which meant that the flashing lights outside the hotel creates a not so nice disco like feeling inside our room - all night! And to add to the problems there was a power outage at night. This seems to be a common problem and most hotels are prepared with its own generators. Our hotel wasn't.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort

Amazing Staff, amazing food and amazing view

The hotel is still under construction, but you do not notice this. The staff were AMAZING and if I could give them 10 stars I would. The homemade food they cooked for us was incredible and all the food was sourced locally from the chefs village. They went out of their way to make us feel welcome, one of the lads took us out one day in his tuk tuk and showed us the sights. The view from the top balcony was seriously knock out beautiful. The hotel is only a short walk from town and train station. The town is very busy and the hotel offers a welcome calm after a days exploring. I can not express who good the staff were and just lovely people. Highly recommended on all fronts
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Beautiful view and quiet location

Had a great experience at this hotel. We had a deluxe room with a stunning view. Location was quiet and in close proximity to town and the sights. The owner arranged laundry pickup for us which was returned early the next am before we checked out. Good breakfast. The staff were all very friendly and helpful. Would definitely stay here again :)
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr schönes Hotel im Aufbau

Wir waren für eine Nacht im Tenth Hotel. Wir waren in Zimmer 1. Der Ausblick auf den Ella Rock von unserem Balkon war unglaublich. Wir waren mit unserem Gastgeber sehr zufrieden. Das Personal war sehr hilfsbereit. Uns wurde Dinner angeboten und wir haben sehr leckeres Essen bekommen. Da wir scjon morgens um 6 Uhr wieder aufbrechen mussten, wurden uns Lunchpakete angeboten. Wirklicjmh sehr gut. Wir hatten ein sauberes Zimmer mit einem schönen Interieur. WLAN könnte etwas besser laufen. ;) Das Hotel hat großes Potential. Preis-Leistung ist top! Können es weiterempfehlen.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MUY BUEN SERVICIO Y VISTAS ESPECTACULARES

Tuve un problema y me lo resolvieron. Me sentí muy bien tratada. El hotel está bien y muy limpio.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place to visit Ella and surroundings.

Great time in Ella in this hotel. Good, clean and comfortable room with amazing views. Friendly and very kind staff who serve a very good breakfast in a terrace in front of Ella Rock.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Tenth Hotel fremstår nyrenoveret og rent. Simpelt men med alt hvad der behøves. Udsigten over området er intet mindre end fantastisk. Morgenmaden blev serveret at anrettet i et skønt lyst lokale med vinduer fra gulv til loft hvilket betyder, at udsigten kan nydes fra starten. God, opmærksom og meget venlig betjening.
Verified review

8/10 Good

Liked: Staff & service

Nichts zu meckern!

Wir waren nicht lange auf unserm Zimmer, da wir viel vor hatten. Es ist eine sehr herzige, kleine Unterkunft. Der Inhaber ist sehr bemüht. Sehr freundlich und unkompliziert. War ein angenehmer Aufenthalt
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here - money stolen from safe!

We stayed at the Tenth Hotel in Ella for 2 nights. While the view from the hotel was amazing, we had an incredibly disappointing experience that has still not been resolved. On our second day, we went to take some money out of the safe to exchange it, only to find the equivalent of approximately $400 USD (in USD and Sri Lankan Rupees) had been taken from the supposedly secure safe. We spoke with the manager and owner of the hotel who both denied it could have happened and called us liars. They did nothing to try to rectify the situation and blamed us. We knew the money would not be returned, but we felt the situation could have been made better by acknowledging that it happened, an apology, or something along those lines to make us leave on a happy note by the management and/or owner. Instead, in email exchanges with the owner, he denied it could have happened and continued to ignore our claims. We are incredibly disappointed with the owner’s continued lack of support and customer service in this situation, and would not recommend anyone to stay at this hotel.