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SureStay Hotel by Best Western Bardstown General Nelson

2.5 star property
Hotel in Bardstown with free breakfast and a seasonal outdoor pool

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Bardstown General Nelson

Garden
Free daily self-serve breakfast
Reception
Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Laptop workspace, blackout drapes, iron/ironing board, free WiFi
SureStay Hotel by Best Western Bardstown General Nelson offers a welcoming retreat in central Bardstown. Relax by the lobby fireplace, stroll through the garden, or use the laundry facilities. Enjoy a daily complimentary self-serve breakfast with attentive staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Parking included

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Yard
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Yard
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(43 reviews)

Highlights

Yard
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)

Highlights

Yard
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Map
411 West Stephen Foster Ave, Bardstown, KY, 40004

What's nearby

  • Bardstown Civil War Museum - 13 min walk - 0.7 miles
  • My Old Kentucky Home State Park - 1 min drive - 0.9 miles
  • My Old Kentucky Home State Park Golf Course - 4 min drive - 2.6 miles
  • Heaven Hill Bourbon Heritage Center - 5 min drive - 3.2 miles
  • Bourbon Heritage Center - 5 min drive - 3.2 miles

Getting around

  • Louisville Intl. Airport (SDF) - 47 min drive

Restaurants

  • ‪Wendy's - ‬2 min drive
  • ‪Sonic Drive-In - ‬2 min drive
  • ‪Mammy's Kitchen - ‬9 min walk
  • ‪Taco Bell - ‬4 min drive
  • ‪Zaxby's Chicken Fingers & Buffalo Wings - ‬3 min drive

About this property

SureStay Hotel by Best Western Bardstown General Nelson

Property highlights
At SureStay Hotel by Best Western Bardstown General Nelson, you can look forward to free self-serve breakfast, a garden, and laundry facilities. In addition to a fireplace in the lobby and a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool along with sun loungers
  • Free self parking
  • A TV in the lobby, meeting rooms, and concierge services
  • Luggage storage, a 24-hour front desk, and a vending machine
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All guestrooms at SureStay Hotel by Best Western Bardstown General Nelson feature perks such as free international calls and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with hydromassage showers and shower/tub combinations
  • Flat-screen TVs with premium channels
  • Private yards, refrigerators, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from June to September
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

SureStay Hotel by Best Western Bardstown General Nelson Hotel
General Nelson Inn Bardstown
General Nelson Bardstown
General Nelson

Frequently asked questions

Does SureStay Hotel by Best Western Bardstown General Nelson have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM–10:00 PM.

Is SureStay Hotel by Best Western Bardstown General Nelson pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SureStay Hotel by Best Western Bardstown General Nelson?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Bardstown General Nelson?

Check-in begins at 4 PM.

What time is check-out at SureStay Hotel by Best Western Bardstown General Nelson?

Check-out is at 11 AM.

Where is SureStay Hotel by Best Western Bardstown General Nelson located?

Situated in Bardstown, this hotel is within a 5-minute walk of Basilica of St Joseph Proto-Cathedral and Bardstown Art Gallery. Spalding Hall and Oscar Getz Museum of Whiskey are also within 10 minutes.

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Reviews

SureStay Hotel by Best Western Bardstown General Nelson Reviews

8.6

Excellent

8.8

Cleanliness

8.8

Location

9.0

Staff & service

8.6

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 417 out of 915 reviews
Rating 8 - Good. 369 out of 915 reviews
Rating 6 - Okay. 86 out of 915 reviews
Rating 4 - Poor. 32 out of 915 reviews
Rating 2 - Terrible. 11 out of 915 reviews

Reviews

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great place to stay.
Stayed 2 nights in Oct 2025

6/10 Okay

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Was an ok place to stay.
Stayed 2 nights in Sep 2025

6/10 Okay

James

I liked the room they gave me was away from the highway and fairly quiet.
Stayed 2 nights in Oct 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Beds comfortable, quiet surroundings, walkable to main downtown attractions.
Stayed 1 night in Aug 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable beds. Breakfast was good.
Stayed 2 nights in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice older motel. Nice pool. Good breakfast. Nice experience. Would stay here again.
Stayed 1 night in Aug 2025

6/10 Okay

Marissa A

Liked: Cleanliness, staff & service
Disliked: Amenities
Okay stay
Stayed 2 nights in Sep 2025

8/10 Good

bethany m

Liked: Amenities, property conditions & facilities
Pool area was awesome and the breakfast lady was fantastic, room was clean but I do think they need to spray for bugs in and around the rooms, other than that I would stay here again
Stayed 2 nights in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient place to stay. Property was neat and clean and staff was helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Room was very clean. Close to the Dinner Train. Had a very pleasant stay.
Stayed 1 night in Jul 2023

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff was very friendly and helpful. It’s close to downtown and we were able to walk to Talbot Tavern from there
Stayed 1 night in Jul 2022

10/10 Excellent

Wightman

Liked: Staff & service, property conditions & facilities
Excellent!
Stayed 3 nights in Oct 2024

8/10 Good

Connie

Liked: Staff & service, amenities, property conditions & facilities
This is a nice hotel for a night or two. East walk to Mammy’s and Jailer’s Inn. Easy drive to many distillery’s.
Stayed 1 night in Feb 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Awesome pool. Nicest people at front desk. Curb appeal is not the best but don’t let that fool you.
Stayed 2 nights in Aug 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property but neat, clean and obviously they have made efforts to make updates. The recliners in the rooms are a definite plus. Breakfast is in a seperate building but well done ( as far as free hotel breakfasts go). We would stay there again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
The lady who served breakfast was wonderful. Very efficient and friendly.
Stayed 2 nights in Jun 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect weekend getaway. Super sweet staff members, comfortable beds, pretty property to look at, and the pool was amazing. Breakfast was just ok but that's pretty normal with hotel breakfast. At least they offer something because a lot of hotels are starting not to anymore. I would definitely stay again if in the area.
Stayed 2 nights in Sep 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problem was the road was busy other than that it was pretty good!
Stayed 1 night in Feb 2024

8/10 Good

Jose Hernan

Good service
Stayed 1 night in May 2024

8/10 Good

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Distilleries

We stayed for a night while visiting the Distillery’s. I did a load of laundry there. They had a nice breakfast in a bldg back behind.
Stayed 1 night in Oct 2022

6/10 Okay

Kirt

Liked: Cleanliness, staff & service
Disliked: Amenities
Property is dated, breakfast is not conveniently located to the rooms. Beds could be updated. For a quick stay it was ok. Probably wont stay there again.
Stayed 2 nights in Dec 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nicely updated hotel

Much nicer than I expected! From the outside I could see this was an older hotel. But the room was completely updated: new flooring, new appliances, new bathroom. Quiet, comfortable, and a pleasant surprise.
Stayed 1 night in Apr 2024

10/10 Excellent

Chantia Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole facility was spotless! I had stayed here before but it was before covid and was just average. The staff was always present , cleaning crew were always helpful with extra towels and paper products. Everyone was so nice and polite. The breakfast area was clean and the food was actually really good. We walked to the local Town and had a lot fun! Pool was spectacular and even had pool towels available! Planning on staying again soon!
Stayed 3 nights in Sep 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mostly good

Check-in was great. Front desk clerk was responsive in getting my neighbors to quiet their partying. AC and fridge were noisy all night. I appreciated how clean the room appeared to be, and bed was comfortable.
Stayed 1 night in Sep 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant surprise

This little motel was convenient, clean and comfortable as well as affordable. It looks like the rooms have been updated with a nice TV, flooring and a beautiful recliner. The only disappointment was that breakfast on the weekend ended at 9 am! I give it a solid 3 stars! for its class. I would definitely recommend and return myself.
Comfortable room
Best recliner. Please let me know where I can purchase.
French Bidet. I must get one! Never saw in any classy hotels.
Stayed 2 nights in Mar 2023

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