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The Gardner

Property class: 2.5

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Photo gallery for The Gardner

A lobby with a leather sofa, a stained glass window, and a lamp. - The Gardner (El Paso)
A hotel room with a large bed, a desk with a lamp, and a view of buildings through the window. - The Gardner (El Paso)
A spacious lobby with a large wooden staircase, a leather sofa, and a dining area with a view of the street. - The Gardner (El Paso)
A lounge area with a leather sofa, a pool table, and a bar area with stools. - The Gardner (El Paso)
A wooden bench with wheels, a glass door, and a window with a view of the street. - The Gardner (El Paso)
Located close to Judson F. Williams Convention Center and Paso del Norte International Bridge, The Gardner provides an arcade/game room, laundry facilities, and 4 bars. Be sure to enjoy happy hour at one of the 3 on-site restaurants. Stay connected with free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Private Room - Full Bed & Private Ensuite Bathroom

A neatly made bed with a quilted grey blanket, a bedside table with a lamp, and a vase with flowers. There are three framed botanical illustrations on the wall.

Private Room - Full Bed & Private Ensuite Bathroom

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Hostel Bed - 4-Bed Male Shared Dormitory

A bunk bed with a wooden ladder, a curtain, and a wall-mounted light fixture.

Hostel Bed - 4-Bed Male Shared Dormitory

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Hostel Bed - 4-Bed Female Shared Dormitory

A bunk bed room with two posters on the wall, black curtains, and a grey carpet.

Hostel Bed - 4-Bed Female Shared Dormitory

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Private Euro Room - Full Bed & Shared Hall Bathroom

A bedroom with a bed, a nightstand with a lamp, a mirror, and four framed botanical prints on the wall.

Private Euro Room - Full Bed & Shared Hall Bathroom

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Private Room - Full & Twin Beds & Private Ensuite Bathroom

A hotel room with two beds, a clock on the wall, and a poster of a woman on a horse.

Private Room - Full & Twin Beds & Private Ensuite Bathroom

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Private Euro Room - Twin Bed Shared Hall Bathroom

A hotel room with a bed, a bathroom with a mirror, and a door.

Private Euro Room - Twin Bed Shared Hall Bathroom

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Private Room - King Bed & Private Ensuite Bathroom

A neatly made bed with a grey quilt, a framed artwork above it, and a green desk lamp on a bedside table.

Private Room - King Bed & Private Ensuite Bathroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Private Room - 2 Full Beds & Private Ensuite Bathroom

Two single beds with white bedding, a small bedside table with a lamp, a telephone, and a framed picture on the wall.

Private Room - 2 Full Beds & Private Ensuite Bathroom

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Located in Downtown El Paso, a neighborhood in El Paso, The Gardner is in the entertainment district. Paso del Norte International Bridge is a notable landmark, and travelers looking to shop may want to visit Sunland Park Mall and Cielo Vista Mall. Looking to enjoy an event or a game? See what's going on at Don Haskins Center or Sun Bowl Stadium. Visit our El Paso travel guide
Map
311 East Franklin Av, El Paso, TX, 79901

What's nearby

  • A traditional gazebo with intricate lattice work and a stone base, surrounded by trees and a building in the background.
    University of Texas at El Paso
    17 min walk - 0.9 miles
  • Plaza Theater
    5 min walk - 0.3 miles
  • Abraham Chavez Theater
    7 min walk - 0.4 miles
  • Southwest University Park
    7 min walk - 0.4 miles
  • Judson F. Williams Convention Center
    9 min walk - 0.5 miles

Getting around

  • El Paso Union Depot
    17 min walk
  • El Paso International Airport (ELP)
    12 min drive

Restaurants

  • Barrio Eats & Drinks
    3 min walk
  • Coffee Box
    3 min walk
  • Weso Steakhouse
    5 min walk
  • The Pizza Joint, Downtown
    1 min walk
  • Mamacitas
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • 3 restaurants
  • 4 bars/lounges

Restaurants on site

  • Craft & Social
  • Dillinger's Bar
  • Ocho y Media
  • Pizza Joint

Things to do

  • Arcade/game room
  • Bicycle storage
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 3 floors
  • Built in 1922
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Shared kitchen access

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is The Gardner pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Limited spots are available.

What time is check-in at The Gardner ?

Check-in start time: 3 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at The Gardner ?

Check-out is at 11 AM.

Where is The Gardner located?

Located in Downtown El Paso, this hotel is within 1 mi (2 km) of Judson F. Williams Convention Center, University of Texas at El Paso, and Paso del Norte International Bridge. Sun Bowl Stadium and Don Haskins Center are also within 2 mi (3 km). El Paso Union Depot is 17 minutes by foot.

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Reviews

The Gardner Reviews

7.4

Good

8.0

Cleanliness

7.4

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 153 out of 334 reviews
Rating 8 - Good. 65 out of 334 reviews
Rating 6 - Okay. 31 out of 334 reviews
Rating 4 - Poor. 22 out of 334 reviews
Rating 2 - Terrible. 63 out of 334 reviews

Reviews

Verified review

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and history of Hotel.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is marvelous: adorable, perfectly located (streetcar xxxx), SUPER cool and helpful staff, beautifully preserved … and the free parking out front was so helpful; we left our car untouched for three days straight! Like a 15-minute max walk to endless delights including Juárez. Awesome spot.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent place. Even though I lived here in El Paso years ago and have traveled all over the United States, I never realized this place existed—it’s quiet, comfortable, and reasonably priced. Above all, the staff is attentive and the atmosphere is cheerful; it feels like a trip back in time. I recommend it 100%.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Petra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place to stay. Since it is located downtown, there is very limited parking in the area. The kitchen that is available for guests is located down a set of stairs leading to the basement. The kitchen is quite large and there are chairs and tables available. The first floor of the rooms is up a staircase from the lobby. The staff were friendly and helpful. The room we stayed in was clean and well taken care of, and was medium size with a lot of space in the closet.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought everything about this place was so great and so much character. The staff was really nice and I liked how they kept an eye on the front doors. We got a whole tour of the place and it made it even more fun to stay there. There was so many cool little details decorating and the furniture was awesome. The location was just right to visiting downtown. It was clean and updated, however there was a smell. You could tell they were trying to keep it clean and smelling fresh but it was worse in the lobby than anywhere else. If they could rid of the smell, I would read it five stars no problem.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly, great location, historical. Scope out your parking ahead of time. The hotel has I to two spaces. Also backs onto a nightclub, which was very very loud, but I was exhausted, so just put a pillow over my head and slept.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Hotel was very clean and quiet. The hotel is very accessible to everything downtown. Excellent stay!!!
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities
Got a private room and it was great! Great location, price, and amenities. Bars below can be a bit noisy, but some people would like being close to those activities. Didn’t cause me any trouble on a Saturday night. Very cool history with the place as well
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed the people running the place. And it was nice to meet the owners
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

ARELI

Liked: Cleanliness, staff & service
Staff was very friendly, place was clean. Ok for one night stay
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Very safe place and good service at the front desk
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super kind ❤️
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. When people are invested in what they are doing, it shows. Would stay here again 10 out of 10 times!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Engin

Liked: Cleanliness, amenities
Room was clean , staff was super kind and supportive. The hotel is over 100 years old, keeping its original way. Like a museum, in a time machine you feel. Elevator was not working but they were working on it. We enjoyed the simplicity..Location is unbeatable. Parking is only for a couple cars but there are many paid parking around. I definitely will stay in the Gardner hotel when I'm back El Paso.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rich History!

What a beautiful building so much characters and history! I stayed in the John Dillinger’s room which is a corner room- it was so comfortable and interesting room. Definitely will be back!
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and the building has historical significance. I felt like was in the 1920s. It felt very classy. I will come again.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome but didn’t get the free drink mmm although I forgot to ask about it
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Nynamaree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean room. Allowed early check in. Staff checked us when we walked in to be sure we belonged there. Only two free parking spaces right in front if needed- metered parking otherwise - check the city’s website. The historic details were fun. Bed was a single mattress on metal frame but once you’re sleeping easy to disregard. Ac unit in room plus a fan. Bathroom access was scary to think about but it worked just fine. Only had to wait for use once during our stay. The kitchen and tv/billiard room was super cool for people staying longer. Plus the available laundry access was a great consideration. Especially loved the email offering nearby discounts. Definitely worth it.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Cool property. The front desk worker was cool. He gave us a solid 15 minute tour of the place and explained the history. Very nice guy. It was a great location for New Years Eve. We could walk to all the bars and clubs for the girls and gays and eat at some available open options. Centrally located for sure. Super loud all night due to New Year’s Eve though so don’t plan on getting any peace and quiet until 230/3am and it’s a hostel - so even though we had a private room, we were next to a public room where everyone woke up and started making noise at like 8am. Other than that, great for partying and walking safely to a ton of fun things.
Stayed 1 night in Dec 2024
Verified review

2/10 Terrible

Mike

Liked: Staff & service
Disliked: Cleanliness, amenities
Good: The staff was friendly and helpful. The lobby was nice. Not so good: the room smelled bad. Suspect the carpet could use a cleaning. Halls were dark paint and poorly lit. Supplied earplugs did not help with the bar music in the adjacent building. Curtains did not block out the lights from passing traffic. Bar fight in the street at 3am. Miserable night.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

kisbelyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love our stay there!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint and easy to navigate. Nothing elegant but that’s now what I was expecting by any means. Lovely stay.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is a good stay (I got the king bed). The only down side is the parking.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Luisa Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff Wars awesome, the place is well located
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

aracely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a classic, simple and lovely hotel. The basic needs were adegu
Stayed 3 nights in May 2026