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Palace Inn

Property class: 2.5

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Photo gallery for Palace Inn

A hotel with a covered entrance, a sign indicating it is now open, and a parking lot with two vehicles. - Palace Inn (El Paso)
A gym with exercise equipment, including a stationary bike, elliptical, and dumbbells. - Palace Inn (El Paso)
A breakfast counter with a clock, coffee machines, and seating area. - Palace Inn (El Paso)
A hotel room with a bed, a desk, a chair, a TV, a bathroom with a bathtub, and a door. - Palace Inn (El Paso)
A modern building with a palm tree in the foreground, balconies, and a logo on the facade. - Palace Inn (El Paso)
Located close to Ysleta–Zaragoza International Bridge and Cielo Vista Mall, Palace Inn provides free continental breakfast, a gym, and a business center. Guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

A bedroom with a bed, a desk, a chair, and a nightstand.

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(132 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and artwork on the walls.

Standard Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(69 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free wired internet

About the neighborhood

Located in Mission Valley, a neighborhood in El Paso, Palace Inn is in a shopping district and near the airport. Ysleta–Zaragoza International Bridge and Chamizal National Memorial are notable landmarks, and travelers looking to shop may want to visit Cielo Vista Mall and Plaza Las Misiones. Check out an event or a game at El Paso County Coliseum, and consider making time for El Paso Zoo, a top attraction not to be missed. Visit our El Paso travel guide
Map
8778 Gateway Blvd E, El Paso, TX, 79907

What's nearby

  • A sunset over a mountainous landscape with a town below.
    Fort Bliss
    17 min drive - 16.3 miles
  • Cinemark Tinseltown Las Palmas
    1 min drive - 0.5 miles
  • Cielo Vista Mall
    7 min drive - 6.9 miles
  • El Paso Zoo
    13 min drive - 12.8 miles
  • El Paso County Coliseum
    15 min drive - 13.0 miles

Getting around

  • El Paso Union Depot
    21 min drive
  • El Paso International Airport (ELP)
    12 min drive

Restaurants

  • Chick-fil-A
    3 min drive
  • Circle K
    11 min walk
  • Chico's Tacos
    2 min drive
  • Krispy Kreme
    19 min walk
  • McDonald's
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LCD TV with satellite premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Frequently asked questions

Is Palace Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Palace Inn?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Palace Inn?

Check-out is at 11 AM.

Where is Palace Inn located?

Located in Mission Valley, this hotel is 4.7 mi (7.6 km) from Ysleta–Zaragoza International Bridge and within 12 mi (20 km) of Cielo Vista Mall and Plaza Las Misiones. American Consulate and University Medical Center of El Paso are also within 12 mi (20 km).

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Reviews

Palace Inn Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 835 out of 1098 reviews
Rating 8 - Good. 206 out of 1098 reviews
Rating 6 - Okay. 42 out of 1098 reviews
Rating 4 - Poor. 3 out of 1098 reviews
Rating 2 - Terrible. 12 out of 1098 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well maintained, well lit, friendly staff, comfortable beds, rooms were spacious. We will definitely be returning when we visit El Paso again
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night but got a good night's rest
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i saw a review where someone said best bed in a hotel ever. I agree 100%. This hotel was clean, comfortable, as quiet as El Paso can be and a good parking area. Even the coffee was good. We didn't eat so can't comment on the food but it smelled good
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and place to stay!
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Hotel was nice and clean. Easy parking. Dining options about 5 minutes away. Free breakfast was okay. Beds were a little too firm for our liking but overall not bad for a one night stay.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything that you want in a hotel - clean, comfortable, convenient location and quiet.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This will be my new go-to place to stay when in the area or traveling through. My room was neat and clean, the furniture was in excellent condition. Even though the hotel is located next to the freeway, it was very quiet at night. The property is well lit at night
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, well maintained and kept remarkably clean!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean place and camara secure
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, big bed, spacious room and bathroom, definitely recommended.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property has been recently modernized and it looks great and is clean. I stayed in room 103 and the air conditioning did not work properly leaving the room very warm and the bed is worn out. So I didn’t get a good nights sleep.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was perfect!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Clean room
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good stay! Good location. Regards
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
newly remodeled, very clean
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms!!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. The room was clean. The bed was comfortable. It was quiet enough to sleep during the day. Room has blackout curtains. It was a very nice stay. Would stay here again if I'm back in the area.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful welcome staff and spacious and super clean room. Breakfast was better than anticipated. quick & easy freeway access. Stayed 2 nights. Would definitely recommend and stay there again if I go to El Paso.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a nice surprise. Room was clean, spacious, and comfortable. No complaints! Would definitely stay here again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this hotel. The staff was incredibly friendly and attentive from the moment I arrived. The room was clean, comfortable, and very well maintained, and the atmosphere throughout the hotel felt relaxing and welcoming. I also really appreciated the excellent location and the overall quality of the service.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfy. Well maintained grounds. Thanks again!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
great price, great room, my place of choice for my next visit
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The room was spotless and the breakfast good
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The rooms were very clean and quiet. The staff was exceptionally professional and kind.
Stayed 1 night in Jan 2026