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Palace Inn

2.5 star property
Travelers stay energized with the gym and continental breakfast at this convenient hotel near Cielo Vista Mall, where helpful staff make exploration easy

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Photo gallery for Palace Inn

Front of property - evening/night - Palace Inn (El Paso)
Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board - Palace Inn (El Paso)
Fitness facility - Palace Inn (El Paso)
Free daily continental breakfast - Palace Inn (El Paso)
Bathroom shower - Palace Inn (El Paso)
Palace Inn, near Ysleta–Zaragoza International Bridge, offers travelers a practical base with continental breakfast, a gym, WiFi, vending machines, and free self-parking.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Gym
  • Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(121 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(65 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Mission Valley, a neighborhood in El Paso, Palace Inn is in a shopping district and near the airport. Ysleta–Zaragoza International Bridge and Chamizal National Memorial are notable landmarks, and travelers looking to shop may want to visit Cielo Vista Mall and Plaza Las Misiones. Check out an event or a game at El Paso County Coliseum, and consider making time for El Paso Zoo, a top attraction not to be missed. Visit our El Paso travel guide
Map
8778 Gateway Blvd E, El Paso, TX, 79907

What's nearby

  • El Paso
    Fort Bliss
    17 min drive - 16.0 miles
  • Cinemark Tinseltown Las Palmas
    1 min drive - 0.5 miles
  • Cielo Vista Mall
    7 min drive - 6.9 miles
  • El Paso Zoo
    13 min drive - 12.5 miles
  • El Paso County Coliseum
    14 min drive - 12.8 miles

Getting around

  • El Paso Union Depot
    22 min drive
  • El Paso International Airport (ELP)
    12 min drive

Restaurants

  • Krispy Kreme
    19 min walk
  • Chick-fil-A
    3 min drive
  • Chico's Tacos
    2 min drive
  • Circle K
    11 min walk
  • McDonald's
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym

Family friendly

  • In-room microwave

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Frequently asked questions

Is Palace Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Palace Inn?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Palace Inn?

Check-out is at 11 AM.

Where is Palace Inn located?

Located in Mission Valley, this hotel is 4.7 mi (7.6 km) from Ysleta–Zaragoza International Bridge and within 12 mi (20 km) of Cielo Vista Mall and Plaza Las Misiones. American Consulate and University Medical Center of El Paso are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Palace Inn Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 875 out of 1149 reviews
Rating 8 - Good. 211 out of 1149 reviews
Rating 6 - Okay. 47 out of 1149 reviews
Rating 4 - Poor. 3 out of 1149 reviews
Rating 2 - Terrible. 13 out of 1149 reviews

Reviews

Verified

10/10 Excellent

Janessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and place to stay!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything that you want in a hotel - clean, comfortable, convenient location and quiet.
Stayed 1 night in May 2026
Verified

8/10 Good

Michael C.

Liked: Cleanliness, staff & service, property conditions & facilities
newly remodeled, very clean
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Cetin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, big bed, spacious room and bathroom, definitely recommended.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was perfect!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a nice surprise. Room was clean, spacious, and comfortable. No complaints! Would definitely stay here again.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Isaac

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rosalio

Liked: Cleanliness, staff & service, amenities
The room was spotless and the breakfast good
Stayed 1 night in Nov 2025
Verified

8/10 Good

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Lobby wasn’t open as early as I would like. Grounds nice.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Tanya C.

Liked: Cleanliness, staff & service, amenities
The rooms were very clean and quiet. The staff was exceptionally professional and kind.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Gene

Liked: Cleanliness, amenities, property conditions & facilities
Pleasantly surprised with how clean, spacious, and relaxing this place was. The room was nice, the bed comfy, the facilities clean, and the free breakfast was not bad. At this price point, this was a steal!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Luis

Liked: Cleanliness, property conditions & facilities
Great stay. Clean room. Friendly staff
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities
This whole place was very clean, well maintained. Breakfast was very good.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
great price, great room, my place of choice for my next visit
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jean-Sebastien

Liked: Cleanliness, staff & service, amenities
Clean, Confortable
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities
Clean always
Stayed 1 night in Feb 2026
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities
Clean room. Quiet surroundings friendly staff
Stayed 1 night in Nov 2025
Verified

8/10 Good

Monique

Liked: Amenities, property conditions & facilities
Safe, quiet,great location for restaurants and shopping
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Front desk service personable and excellent. Our room extremely neat and tidy. Exterior well decorated for Christmas and clean and in a quiet area.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

EDDEN

Very clean, which is the most important thing to our family when it comes to staying at a motel!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Kayo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly check in, clean lobby, clean room. Would definitely recommend and stay again
Stayed 1 night in Mar 2025
Verified

8/10 Good

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel great customer service and very clean.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stop on way back from Mexico. Very comfortable and location is perfect
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect road trip stop

Huge room, super clean, friendly staff. Would stay here again
Stayed 1 night in Feb 2025