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Hotel Indigo El Paso Downtown by IHG

3.5 star property
Hotel in El Paso with a 24-hour fitness center and a 24-hour front desk

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Photo gallery for Hotel Indigo El Paso Downtown by IHG

Outdoor pool, open 8:00 AM to 10:00 PM, free cabanas
Suite, 1 King Bed | Room amenity
Exterior
Exterior
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Room service

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
Desk
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
Desk
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Desk, iron/ironing board, cribs/infant beds, free WiFi

Suite, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
TV
2 bedrooms
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
Desk
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
Desk
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Desk, iron/ironing board, cribs/infant beds, free WiFi

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
Desk
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
Desk
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Transfer Shower

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Transfer Shower

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
Desk
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
Desk
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
325 N. Kansas Street, El Paso, TX, 79901

What's nearby

  • Plaza Theater - 5 min walk - 0.3 miles
  • Southwest University Park - 7 min walk - 0.4 miles
  • University of Texas at El Paso - 2 min drive - 1.0 mile
  • Don Haskins Center - 3 min drive - 1.9 miles
  • Sun Bowl Stadium - 3 min drive - 2.4 miles

Getting around

  • El Paso Union Depot - 17 min walk
  • El Paso International Airport (ELP) - 16 min drive

Restaurants

  • ‪Mamacitas Cafe and Cantina - ‬1 min walk
  • ‪Coffee Box - ‬4 min walk
  • ‪Chiquita's Bar - ‬3 min walk
  • ‪Briar Patch - ‬3 min walk
  • ‪Rockstar Burger Bar - ‬3 min walk

About this property

Hotel Indigo El Paso Downtown by IHG

Hotel near Paso del Norte International Bridge
You can look forward to a terrace, a library, and dry cleaning/laundry services at Hotel Indigo El Paso Downtown by IHG. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
You'll also find perks like:
  • An outdoor pool with free cabanas
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and a 24-hour front desk
  • 1 meeting room, smoke-free premises, and a vending machine
  • A porter/bellhop, a banquet hall, and a front-desk safe
  • Guest reviews say great things the helpful staff, first-rate property condition, and location
Room features
All 119 rooms have comforts such as air conditioning, in addition to thoughtful touches like free WiFi and free newspapers.
Other conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • TVs with satellite channels
  • Cribs/infant beds, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 21 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • Fenced pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Meeting room

Outdoors

  • Free pool cabanas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay movies
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 25.0 per stay

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 0 to 18 per person
  • Covered valet parking fee: USD 21 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo El Paso Downtown
Indigo El Paso Downtown
Indigo El Paso By Ihg El Paso
Hotel Indigo El Paso Downtown
Hotel Indigo El Paso Downtown by IHG Hotel
Hotel Indigo El Paso Downtown an IHG Hotel
Hotel Indigo El Paso Downtown by IHG El Paso
Hotel Indigo El Paso Downtown by IHG Hotel El Paso

Frequently asked questions

Does Hotel Indigo El Paso Downtown by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Hotel Indigo El Paso Downtown by IHG pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hotel Indigo El Paso Downtown by IHG?

Valet parking is available for USD 21 per day.

What time is check-in at Hotel Indigo El Paso Downtown by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Indigo El Paso Downtown by IHG?

Check-out is at 11 AM.

Where is Hotel Indigo El Paso Downtown by IHG located?

Located in Downtown El Paso, this hotel is within a 10-minute walk of San Jacinto Plaza, Plaza Theater, and El Paso Museum of Art. El Paso Symphony Orchestra and Southwest University Park are also within 10 minutes. El Paso Union Depot is 17 minutes by foot.

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Hotel Indigo El Paso Downtown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 630 out of 1000 reviews
Rating 8 - Good. 171 out of 1000 reviews
Rating 6 - Okay. 70 out of 1000 reviews
Rating 4 - Poor. 47 out of 1000 reviews
Rating 2 - Terrible. 82 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ana

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, pool area was amazing. New favorite place to stay at when in El Paso.
Stayed 1 night in May 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel. Great pool and bar area.
Stayed 1 night in May 2025

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

laurie Ann

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean. The hotel staff is friendly and helpful. We love the look of the hotel and rooms
Stayed 2 nights in May 2025

10/10 Excellent

george

Liked: Amenities
Loved it will stay again
Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel in Downtown. The Pool is pretty cool and clean. The rooms are also very nice and the bathroom too. Friendly staff!
Stayed 2 nights in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and the atmosphere by the bar is a plus, great views of downtown El paso
Stayed 1 night in May 2025

10/10 Excellent

Eli

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is great! I stay here every time I visit El Paso. Front desk personnel, house keeping staff, and bar tenders are super friendly and professional. The whole staff is amazing!
Stayed 1 night in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
such a beautiful hotel!
Stayed 1 night in Apr 2025

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lizbette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed at this hotel a couple times and it’s always so good to us!
Stayed 2 nights in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here a few times a year. Nice fun place. Conveniently located. Everything is always nice. Only complaint was a/c wasn’t really working in our room or on the 12th floor.
Stayed 1 night in Jun 2025

10/10 Excellent

Crystal

Liked: Amenities, property conditions & facilities
Great experience. I will always stay here when I’m in EP. Wonderful staff
Stayed 1 night in May 2025

8/10 Good

Antony

Liked: Cleanliness, amenities, property conditions & facilities
Interesting decor. Rooftop pool was relaxing.
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice to be back in El Paso and stay at Hotel Indigo as a visitor. Friendly staff, great pool environment. and tasty food! Keep up the good work. Jason
Stayed 2 nights in May 2025

10/10 Excellent

Marc

Liked: Staff & service, amenities, property conditions & facilities
Friendly helpful staff. Great restaurant.
Stayed 2 nights in Mar 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice and clean comfy
Stayed 1 night in Apr 2025

10/10 Excellent

mikylah

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurants nearby
Stayed 1 night in Mar 2025

10/10 Excellent

Winston

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff, from the valet parking crew to the front desk to the bar. Couldn't be more hospitable. Super clean and comfortable room.
Stayed 1 night in Mar 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed before and was excited to stay again!
Stayed 1 night in Feb 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel very professional great bar overall excellent stay
Stayed 1 night in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, comfortable
Stayed 1 night in Jan 2025

10/10 Excellent

Yudith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I looved it.... everything was amazing, clean SERVICE WAS MORE THAN EXCELENT!!! the staff was Super nice !! Thr restaurant downstaris is so good !!
Stayed 1 night in Mar 2025