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Hotel Indigo El Paso Downtown by IHG

3.5 star property
Travelers cool off in the outdoor pool with cabanas or sip drinks at the bar, all while downtown El Paso's vibrant energy beckons just steps from the hotel entrance

Choose dates to view prices

Photo gallery for Hotel Indigo El Paso Downtown by IHG

Outdoor pool, open 8:00 AM to 10:00 PM, free cabanas - Hotel Indigo El Paso Downtown by IHG (El Paso)
Bar (on property) - Hotel Indigo El Paso Downtown by IHG (El Paso)
Restaurant - Hotel Indigo El Paso Downtown by IHG (El Paso)
Exterior - Hotel Indigo El Paso Downtown by IHG (El Paso)
Bar (on property) - Hotel Indigo El Paso Downtown by IHG (El Paso)
Hotel Indigo El Paso Downtown sits in the heart of the city, offering a refreshing outdoor pool with private cabanas and a welcoming bar. Guests maintain their routines in the 24-hour gym and appreciate practical touches like dry cleaning services and attentive concierge staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hair dryer
Private bathroom
Coffee/tea maker
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(78 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hair dryer
Private bathroom
Coffee/tea maker
Satellite channels
Daily housekeeping
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible

7.2 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hair dryer
Private bathroom
Coffee/tea maker
Satellite channels
Daily housekeeping
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hair dryer
Private bathroom
Coffee/tea maker
Satellite channels
Daily housekeeping
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, iron/ironing board, cribs/infant beds, free WiFi

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Hair dryer
Private bathroom
Coffee/tea maker
Satellite channels
Daily housekeeping
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hair dryer
Private bathroom
Coffee/tea maker
Satellite channels
Daily housekeeping
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hair dryer
Private bathroom
Coffee/tea maker
Satellite channels
Daily housekeeping
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, iron/ironing board, cribs/infant beds, free WiFi

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
TV
2 bedrooms
Hair dryer
Private bathroom
Coffee/tea maker
Satellite channels
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

8.0 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hair dryer
Private bathroom
Coffee/tea maker
Satellite channels
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Located in El Paso, Hotel Indigo El Paso Downtown by IHG is in the city center. Fort Bliss and Magoffin Home State Historic Site are local landmarks, and travelers looking to shop may want to visit El Paso Downtown Artist and Farmer's Market and Juarez Market. El Paso Zoo and El Paso Municipal Rose Garden are also worth visiting. Visit our El Paso travel guide
Map
325 N. Kansas Street, El Paso, TX, 79901

What's nearby

  • Plaza Theater
    5 min walk - 0.3 miles
  • Abraham Chavez Theater
    7 min walk - 0.4 miles
  • Southwest University Park
    7 min walk - 0.4 miles
  • Judson F. Williams Convention Center
    9 min walk - 0.5 miles
  • El Paso Downtown Artist and Farmer's Market
    12 min walk - 0.7 miles

Getting around

  • El Paso Union Depot
    17 min walk
  • El Paso International Airport (ELP)
    16 min drive

Restaurants

  • Barrio Eats & Drinks
    5 min walk
  • Coffee Box
    4 min walk
  • Wxyz
    3 min walk
  • International
    4 min walk
  • Park Tavern
    3 min walk

About this property

Hotel Indigo El Paso Downtown by IHG

Hotel near Paso del Norte International Bridge
You can look forward to a terrace, a library, and dry cleaning/laundry services at Hotel Indigo El Paso Downtown by IHG. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
You'll also find perks like:
  • An outdoor pool along with free cabanas
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and 1 meeting room
  • A front-desk safe, ATM/banking services, and a 24-hour front desk
  • An elevator, smoke-free premises, and a banquet hall
  • Guest reviews say great things about the helpful staff, first-rate property condition, and location
Room features
All 119 rooms have comforts such as air conditioning, in addition to thoughtful touches like free WiFi and free newspapers.
Other conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • TVs with satellite channels
  • Cribs/infant beds, coffee/tea makers, and daily housekeeping

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 21 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • Fenced pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Meeting room

Outdoors

  • Free pool cabanas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay movies
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 25.0 per stay

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 0 to 18 per person
  • Covered valet parking fee: USD 21 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo El Paso Downtown
Indigo El Paso Downtown
Indigo El Paso By Ihg El Paso
Hotel Indigo El Paso Downtown
Hotel Indigo El Paso Downtown by IHG Hotel
Hotel Indigo El Paso Downtown an IHG Hotel
Hotel Indigo El Paso Downtown by IHG El Paso
Hotel Indigo El Paso Downtown by IHG Hotel El Paso

Frequently asked questions

Does Hotel Indigo El Paso Downtown by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Hotel Indigo El Paso Downtown by IHG pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is available for USD 21 per day.

What time is check-in at Hotel Indigo El Paso Downtown by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Indigo El Paso Downtown by IHG?

Check-out is at 11 AM.

Where is Hotel Indigo El Paso Downtown by IHG located?

Located in Downtown El Paso, this hotel is within a 5-minute walk of San Jacinto Plaza and Sensorium. Plaza Theater and El Paso Museum of Art are also within 10 minutes. El Paso Union Depot is 17 minutes by foot.

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Reviews

Hotel Indigo El Paso Downtown by IHG Reviews

8.6

Excellent

9.2

Cleanliness

8.8

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 645 out of 1001 reviews
Rating 8 - Good. 155 out of 1001 reviews
Rating 6 - Okay. 74 out of 1001 reviews
Rating 4 - Poor. 52 out of 1001 reviews
Rating 2 - Terrible. 75 out of 1001 reviews

Reviews

10/10 Excellent

Rodolfo

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel great service
Stayed 1 night in Jan 2026

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, and the staff was super helpful and welcoming. The amenities were also a nice bonus.
Stayed 1 night in Jan 2026

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and location.
Stayed 3 nights in Sep 2025

8/10 Good

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent, everything was clean. No fridge in room was a drawback.
Stayed 5 nights in Dec 2025

4/10 Poor

Joseph

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staff was very friendly however our rooms view was terrible. All we could see was a brick wall.
Stayed 1 night in Dec 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time! Staff was accomodating and friendly. Loved the pool and bar!
Stayed 4 nights in Sep 2025

10/10 Excellent

Chanit

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and Clean hotel
Stayed 1 night in Aug 2025

8/10 Good

jawanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We did not utilize the bar this trip, but the area was good and the room was comfortable. I do wish for future stays that there were refrigerators and microwaves in the room.
Stayed 1 night in Oct 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel. Great pool and bar area.
Stayed 1 night in May 2025

10/10 Excellent

Lynn

Liked: Amenities
Very professional and courteous staff. Friendly and helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, pool area was amazing. New favorite place to stay at when in El Paso.
Stayed 1 night in May 2025

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar staff was fantastic. Rooms were clean and well maintained. Great experience, beautiful views, wonderful people!!!
Stayed 4 nights in Jul 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, renovated hotel downtown. Very affordable. Nice pool and bar. Room clean & comfortable. Staff was very nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, comfortable beds
Stayed 1 night in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service from everyone! Thanks
Stayed 1 night in Sep 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a beautiful hotel and all the staff were wonderful. Pet friendly and kind people!
Stayed 2 nights in Jun 2025

10/10 Excellent

Micah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly and helpful it was our anniversary and this was the perfect getaway for the weekend. The room was comfortable and nice to hang out in! Overall we had an amazing time!
Stayed 1 night in Jul 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friends wedding

Our stay was great! Nice clean hotel the beds were comfy and the shower had great pressure. We had a pool view and it was pretty
Stayed 2 nights in Jul 2025

10/10 Excellent

Harvey

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay in downtown. Rooms are great. Pool and bar area was fun to hang out in. They have a live band on weekends.
Stayed 1 night in Jun 2025

10/10 Excellent

Olivia

Liked: Cleanliness, amenities, property conditions & facilities
The pool was super nice
Stayed 2 nights in May 2025

10/10 Excellent

Christelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and bar area were beautiful and there were many convenient dining options within a walkable distance.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and the atmosphere by the bar is a plus, great views of downtown El paso
Stayed 1 night in May 2025

8/10 Good

JohnF

Liked: Cleanliness, amenities, property conditions & facilities
Very Bougie Hotel , staff was wonderful, rooms are nice and clean . Microwave and fridge were great. Restaurant on property was very good and there pool is beautiful. Would definitely stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel in Downtown. The Pool is pretty cool and clean. The rooms are also very nice and the bathroom too. Friendly staff!
Stayed 2 nights in May 2025

10/10 Excellent

Carissa

Liked: Cleanliness, amenities, property conditions & facilities
Stylish stay with great amenities We loved our stay at Hotel Indigo El Paso! The room was comfortable, and we really enjoyed the room service after a long day. The rooftop pool and bar were definite highlights—great views, relaxing vibe, and good drinks. Would stay again!
Stayed 2 nights in May 2025