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Hotel El Paso

2.5 star property
Hotel in El Paso with a 24-hour business center and a 24-hour front desk

Choose dates to view prices

Located close to Sunland Park Mall, Quality Suites University offers a convenient and welcoming atmosphere. Start your day with a breakfast buffet, stay connected with in-room WiFi, and unwind by the fireplace in the lobby. With dry cleaning services, RV/bus/truck parking, coffee/tea in the lobby and an elevator at your disposal.

Reviews

6.0 out of 10

Popular amenities

  • Pet friendly
  • Laundry
  • Housekeeping
  • Free WiFi
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, Multiple Beds, Mobility Accessible (Communications, Accessible Tub)

Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Mobility Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 5
  • 1 King Bed and 1 Twin Futon

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Communications, Accessible Tub)

Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Mobility Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 5
  • 1 King Bed and 1 Twin Futon

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 6
  • 2 Queen Beds

Premium Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 Twin Bed

Standard Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Map
949 Sunland Park Dr, El Paso, TX, 79922

What's nearby

  • Bob-O's Family Fun Center - 3 min walk - 0.2 miles
  • Sunland Park Mall - 7 min walk - 0.4 miles
  • El Paso Desert Botanical Garden - 2 min drive - 1.2 miles
  • Western Playland Amusement Park - 2 min drive - 1.9 miles
  • Sunland Park Racetrack and Casino - 3 min drive - 2.2 miles

Getting around

  • El Paso Union Depot - 13 min drive
  • El Paso International Airport (ELP) - 23 min drive

Restaurants

  • ‪Circle K - ‬10 min walk
  • ‪Raising Cane's Chicken Fingers - ‬18 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Circle K - ‬18 min walk
  • ‪Sonic Drive-In - ‬2 min drive

About this property

Hotel El Paso

Hotel near Sun Bowl Stadium
You can look forward to a shopping mall on site, dry cleaning/laundry services, and a fireplace in the lobby at Hotel El Paso. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • RV/bus/truck parking, multilingual staff, and coffee/tea in the lobby
  • An elevator, smoke-free premises, and a front-desk safe
Room features
All 61 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with shower/tub combinations and hair dryers
  • TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Shopping mall

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • In-room safe fee: USD 2.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites University El Paso
Comfort Suites University Hotel El Paso
Hotel El Paso Hotel
Hotel El Paso El Paso
Quality Suites University
Hotel El Paso Hotel El Paso

Frequently asked questions

Is Hotel El Paso pet-friendly?

Yes, Hotel El Paso allows cats and dogs (limit 2 total) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel El Paso?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel El Paso?

Check-out is at 11:00 AM.

Where is Hotel El Paso located?

Located in Northwest El Paso, this hotel is within a 15-minute walk of Bob-O's Family Fun Center and Sunland Park Mall. El Paso Desert Botanical Garden and Sunland Park Racetrack and Casino are also within 2 mi (3 km).

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Reviews

Hotel El Paso Reviews

6.0

6.0

Cleanliness

8.2

Location

6.8

Staff & service

5.8

Eco-friendliness

5.8

Property conditions & facilities
Rating 10 - Excellent. 224 out of 1007 reviews
Rating 8 - Good. 178 out of 1007 reviews
Rating 6 - Okay. 188 out of 1007 reviews
Rating 4 - Poor. 173 out of 1007 reviews
Rating 2 - Terrible. 244 out of 1007 reviews

Reviews

8/10 Good

Ann Marie

Liked: Staff & service
This hotel was undergoing renovations, but the lobby area looked really nice, and I loved the shower pressure.
Stayed 1 night in Nov 2025

8/10 Good

Erika

Liked: Cleanliness, staff & service
Good staff. Hotel needs to be renovated. Very old. Bath tub was in really bad shape
Stayed 3 nights in Oct 2025

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty and nasty
Stayed 1 night in Jul 2025

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible!
Stayed 1 night in Oct 2025

4/10 Poor

Joanna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property under construction not as expected
Stayed 1 night in Sep 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
,
Stayed 1 night in Aug 2025

6/10 Okay

Alejandra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Dirty room

The walls were so dirty trash on floor and in cabinets stains on couch
Stayed 1 night in Aug 2025

10/10 Excellent

mona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Mar 2024

10/10 Excellent

Angel Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in May 2025

10/10 Excellent

Lorenza

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Mar 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Dec 2024

10/10 Excellent

Linda

Liked: Staff & service, room comfort

Nice for the money just needs updating

Very good better than I thought it would be the only issue we had is the bathtub was in horrible condition and the place needed cleaning especially on the floors but it was a very comfortable stay and we will say again
Stayed 1 night in Feb 2025

10/10 Excellent

Jeannine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff. Very Friendly. Would definitely stay again
Stayed 2 nights in May 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Dec 2024

10/10 Excellent

EDUARDO I.TERRAZAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at our shopping weekend, near the outlets, sundland park, downtown, and many more, the price it is right
Stayed 2 nights in Nov 2023

10/10 Excellent

Darien

Liked: Staff & service
The staff was courteous and were a great help whenever I needed it. And there was a fantastic breakfast selection on offer
Stayed 1 night in Feb 2024

2/10 Terrible

JOSE

Disliked: Staff & service, amenities, property conditions & facilities
The room left a lot to be desired. There was no trash can, only one in the bathroom. We killed a cockroach. There were no light bulbs. The room was very unclean.
Stayed 3 nights in May 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff is a key factor to this Hotel
Stayed 2 nights in Aug 2023

6/10 Okay

Jose

Liked: Cleanliness, staff & service
Have been in this place few times since it was comfort inn or suites ? Place it’s getting older
Stayed 2 nights in Oct 2024

10/10 Excellent

Joaquin

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Everything is old and about to brake
Stayed 1 night in Mar 2025

4/10 Poor

Vicky A

Disliked: Cleanliness, amenities
Pool was closed with no open date scheduled, did not have continental breakfast as advertised, mold on the ceiling in bathroom, hair dryer had been taken off wall some time ago and after requesting another and told it was coming one never arrived during our 5 night stay.
Stayed 5 nights in Mar 2025

4/10 Poor

Brisadelmar

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I know that they are going through a remodel but the ceiling in the room that we had mold freckles right above the shower. The toilet still had residue on it and the SHEETS the brown cover on top were covered in white spots from who knows what. The lady at the front was very nice but nice ness doesn't take away from dirtyness
Stayed 1 night in Apr 2025

2/10 Terrible

Linda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

You get what you pay for

This place needs total renovation the floors are dirty the keys don't work properly to open the doors the beds were dirty the place need vacuuming the pool was closed totally needs remodeling I know they're going to remodel but you get what you pay for
Stayed 1 night in Mar 2025

6/10 Okay

Israel

Liked: Staff & service
There was a little problem with the restroom other than that was really good
Stayed 1 night in Sep 2024

10/10 Excellent

juan carlos

Nice and warm place, maintenance needed, but it´s a good option . I loved that my window was near the 1-10, but it was really quiet.
Stayed 2 nights in Oct 2024
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