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Holiday Inn Express & Suites El Paso West by IHG

2.5 star property
Travelers start their day with a complimentary breakfast buffet at this El Paso hotel, where the indoor pool and fitness center offer convenient relaxation options

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Photo gallery for Holiday Inn Express & Suites El Paso West by IHG

Indoor pool - Holiday Inn Express & Suites El Paso West by IHG (El Paso)
Exterior - Holiday Inn Express & Suites El Paso West by IHG (El Paso)
A breakfast buffet with various food options and a sign that reads "GOOD MORNING". - Holiday Inn Express & Suites El Paso West by IHG (El Paso)
A modern lounge area with a sofa, armchairs, and a desk with two monitors. - Holiday Inn Express & Suites El Paso West by IHG (El Paso)
A reception area with two reception desks, a blue geometric wall design, and a visible fire alarm. - Holiday Inn Express & Suites El Paso West by IHG (El Paso)
Located in Borderland, Holiday Inn Express & Suites El Paso West offers a breakfast buffet and on-site store. Enjoy in-room WiFi, an indoor pool, and a gym. Guests love the attentive staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room

A hotel room with two beds, a curved wall, and a lamp between them.

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A modern hotel room with a bed, bedside table, chair, and a flat-screen TV.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(35 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A bathroom with a large mirror, a sink, a towel rack, and a tissue box.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(26 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, Multiple Beds

A bathroom with a large mirror, a sink, a towel rack, and a tissue box.

Suite, Multiple Beds

9.6 out of 10
Exceptional
(15 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

A bathroom with a large mirror, a sink, a towel rack, and a tissue box.

Suite, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Located in El Paso, Holiday Inn Express & Suites El Paso West by IHG is in the city center. Fort Bliss and Casa de Adobe are local landmarks, and some of the area's attractions include Wet and Wild Water World and Adventure Zone. Looking to enjoy an event or a game while in town? See what's happening at Don Haskins Center or Sun Bowl Stadium. Visit our El Paso travel guide
Map
7935 Artcraft Road, El Paso, TX, 79932

What's nearby

  • A traditional gazebo with intricate lattice work and a stone base, surrounded by trees and a building in the background.
    University of Texas at El Paso
    11 min drive - 11.1 miles
  • A sunset over a mountainous landscape with a town below.
    Fort Bliss
    22 min drive - 22.1 miles
  • Outlet Shoppes at El Paso
    2 min drive - 2.2 miles
  • Sunland Park Mall
    7 min drive - 6.6 miles
  • Wet and Wild Water World
    8 min drive - 8.7 miles

Getting around

  • El Paso Union Depot
    19 min drive
  • El Paso International Airport (ELP)
    28 min drive

Restaurants

  • McDonald's
    10 min walk
  • Raising Cane's Chicken Fingers
    11 min walk
  • Tacos Don Cuco
    16 min walk
  • Chipotle Mexican Grill
    11 min walk
  • Chick-fil-A
    10 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express & Suites El Paso West by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Holiday Inn Express & Suites El Paso West by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites El Paso West by IHG?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at Holiday Inn Express & Suites El Paso West by IHG?

Check-out is at 11:00 AM.

Where is Holiday Inn Express & Suites El Paso West by IHG located?

Located in Borderland, this hotel is 1.1 mi (1.8 km) from Rio Grande and within 3 mi (5 km) of Adventure Zone and Outlet Shoppes at El Paso. Franklin Mountains State Park and WinkeyDoodles Paintball Adventures are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express & Suites El Paso West by IHG Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 613 out of 956 reviews
Rating 8 - Good. 219 out of 956 reviews
Rating 6 - Okay. 59 out of 956 reviews
Rating 4 - Poor. 27 out of 956 reviews
Rating 2 - Terrible. 38 out of 956 reviews

Reviews

Verified

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, super friendly staff. Pool area well maintained.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay with an indoor pool and large breakfast buffet!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ezequiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience staff was amazing room was clean very good amenities
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Allyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view. The hotel was close to everything I needed.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staf was very welcoming. Amenities were excellent.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
The indoor pool and hot tub was great!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Friendly staff. Nice breakfast.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Darwin Ray

Staff are friendly. Easy in and out location. Comfortable rooms.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

jose

Liked: Cleanliness, amenities, property conditions & facilities
Great service and clean rooms
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe area- conveniently located
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
The property is located conveniently off I-10 and in close proximity to several dining and shopping options.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Super clean, roomy and great staff. Also delicious breakfast!
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , Property super clean .
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Paulette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice remodel and accommodations nice very good breakfast
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent for dining and shopping. We were pleased that it also wasn't far from New Mexico.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Flor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new, clean, and quiet.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Alonzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

El paso trip

Great location, plenty of near by restaurants and very clean rooms.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Flor

Liked: Cleanliness, staff & service, property conditions & facilities
Super close to the border. Nice area and plenty of places to eat.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As you walk in the facility is clean and smells clean. Friendly staff. Food in the morning was also good and the person in the dining area was very attentive to everyone.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel!! Great!
Stayed 1 night in May 2024
Verified

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the cleanliness, heated pool, jacuzzi, breakfast, friendly staff and thanks to my VIP Expedia status I got an upgrade on my room. I will definitely come back again.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice attendance at the desk. Great breakfast! Would recommend this hotel for El Paso visitors
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great trip and the hotel was very conformable and quiet. It did not disappoint!
Stayed 2 nights in Jul 2024