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HI Express El Paso Downtown by IHG

2.5 star property
Hotel in El Paso with free breakfast and a fitness center

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Photo gallery for HI Express El Paso Downtown by IHG

Property amenity
Free daily buffet breakfast
Exterior
Exterior
1 bedroom, desk, iron/ironing board, free cribs/infant beds

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Parking included

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Standard Room

8.8 out of 10
Excellent
(24 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Private bathroom
Hydromassage showerhead
  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds (Extra Floor Space)

7.4 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Private bathroom
Hydromassage showerhead
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Private bathroom
Hydromassage showerhead
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(32 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Private bathroom
Hydromassage showerhead
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

8.4 out of 10
Very good
(31 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Private bathroom
Hydromassage showerhead
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
409 E Missouri Ave, El Paso, TX, 79901

What's nearby

  • Plaza Theater - 7 min walk - 0.4 miles
  • El Paso Downtown Artist and Farmer's Market - 12 min walk - 0.7 miles
  • University of Texas at El Paso - 17 min walk - 0.9 miles
  • Don Haskins Center - 2 min drive - 1.5 miles
  • Sun Bowl Stadium - 3 min drive - 1.9 miles

Getting around

  • El Paso Union Depot - 18 min walk
  • El Paso International Airport (ELP) - 16 min drive

Restaurants

  • ‪Taconeta - ‬5 min walk
  • ‪Mamacitas Cafe and Cantina - ‬4 min walk
  • ‪Coffee Box - ‬6 min walk
  • ‪Chiquita's Bar - ‬2 min walk
  • ‪Briar Patch - ‬3 min walk

About this property

HI Express El Paso Downtown by IHG

Hotel near Paso del Norte International Bridge
A free breakfast buffet, dry cleaning/laundry services, and a gym are just a few of the amenities provided at HI Express El Paso Downtown by IHG. Free in-room WiFi and a 24-hour business center are available to all guests.
Other perks at this hotel include:
  • Free self parking
  • Meeting rooms, a 24-hour front desk, and a gift shop
  • A front-desk safe, multilingual staff, and an elevator
Room features
All 112 rooms have comforts such as air conditioning, in addition to amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • TVs with cable channels
  • Refrigerators, free infant beds, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,200 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express El
Holiday Inn Express El Hotel
Holiday Inn Express El Hotel Paso Central
Holiday Inn Express El Paso Central
Holiday Inn Express El Paso Central Hotel
Holiday Inn Express El Central Hotel
Holiday Inn Express El Central
Holiday Inn Express El Paso - Central Hotel El Paso

Frequently asked questions

Is HI Express El Paso Downtown by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at HI Express El Paso Downtown by IHG?

Self parking is free at this property.

What time is check-in at HI Express El Paso Downtown by IHG?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at HI Express El Paso Downtown by IHG?

Check-out is at noon.

Where is HI Express El Paso Downtown by IHG located?

Located in Downtown El Paso, this hotel is 0.4 mi (0.7 km) from Southwest University Park and 2.4 mi (3.9 km) from Paso del Norte International Bridge. El Paso Museum of History and St. Patrick Cathedral are also within 10 minutes. El Paso Union Depot is 18 minutes by foot.

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HI Express El Paso Downtown by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 464 out of 1014 reviews
Rating 8 - Good. 235 out of 1014 reviews
Rating 6 - Okay. 118 out of 1014 reviews
Rating 4 - Poor. 105 out of 1014 reviews
Rating 2 - Terrible. 92 out of 1014 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, amenities
Great views, good breakfast, nice staff.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jesus

Liked: Amenities
Great hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services, location
Stayed 4 nights in Jul 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was amazing and comfortable and staff very friendly
Stayed 1 night in Jul 2025

10/10 Excellent

Brenda

Liked: Amenities
The hotel and the room was very clean and the employees very kind.
Stayed 4 nights in Jul 2025

8/10 Good

Shantell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and the breakfast.
Stayed 2 nights in Apr 2025

10/10 Excellent

Riaz

Liked: Cleanliness, amenities
Great Location, Breakfast Perfect, Coffee 24/7
Stayed 2 nights in Jun 2025

10/10 Excellent

Armando

Liked: Cleanliness, amenities, property conditions & facilities
Well situated, and in good condition.
Stayed 1 night in Jun 2025

10/10 Excellent

Graciela

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean
Stayed 3 nights in Jun 2025

10/10 Excellent

shirley

Liked: Staff & service, amenities, property conditions & facilities
Thank you for a Great stay. Very clean property grounds and rooms!
Stayed 1 night in May 2025

10/10 Excellent

Dina

Liked: Cleanliness, amenities, property conditions & facilities
Place was clean! Super friendly service, attentive front desk and amazing housekeeping!
Stayed 1 night in Jun 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location if you are passing through for an over night like we were. Definitely recommend requesting a room opposite the interstate unless you like the sound of cars and trucks flying by. Pool was a nice touch for the girls, but it is outside adjacent to the road, so a bit loud. Staff and breakfast were solid!
Stayed 1 night in Jul 2025

10/10 Excellent

Rae

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. The only downfall was the parking. It was inconvenient with not enough parking spaces for guest.
Stayed 1 night in Jul 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2025

10/10 Excellent

George

Liked: Amenities
Place is well maintained . The breakfast was great!
Stayed 1 night in May 2025

8/10 Good

Eid Mohamad

Liked: Staff & service, property conditions & facilities
All good but not great
Stayed 1 night in Jul 2025

8/10 Good

Goretty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing! Very accommodating, personable, friendly, and efficient. I would definitely stay here again.
Stayed 3 nights in May 2025

10/10 Excellent

ALEXANDER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in May 2025

8/10 Good

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay and walk everywhere downtown
Stayed 3 nights in Apr 2025

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Jun 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My experience was great and I love the breakfast I highly recommend this
Stayed 1 night in Apr 2025

10/10 Excellent

Marquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Feb 2025

10/10 Excellent

elizabeth

Liked: Cleanliness, amenities
Was nice
Stayed 1 night in May 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service
On the whole a good hotel which gave value for money. The staff were friendly and helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the person that checked us in was soo awesome ☺️
Stayed 2 nights in Feb 2025