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Holiday Inn El Paso West - Sunland Park by IHG

3.0 star property
After exploring nearby amusement parks, travelers can unwind by the outdoor pool or enjoy dinner at Nine Hundred Bar & Grill for a memorable evening

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Fitness facility - Holiday Inn El Paso West - Sunland Park by IHG (El Paso)
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Dinner served - Holiday Inn El Paso West - Sunland Park by IHG (El Paso)
Exterior - Holiday Inn El Paso West - Sunland Park by IHG (El Paso)
Holiday Inn El Paso West - Sunland Park is near Bob-O's Family Fun Center and Western Playland. Guests can use dry cleaning, relax in the spa tub, or enjoy happy hour at Nine Hundred Bar & Grill. The outdoor pool, high-speed WiFi, and helpful staff ensure comfort.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Standard Room

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room

7.4 out of 10
Good
(10 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(15 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

8.2 out of 10
Very good
(94 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Accessible Tub)

8.0 out of 10
Very good
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(83 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(13 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

8.0 out of 10
Very good
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Standard Room, 1 Queen Bed, Accessible (Communications) | Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Accessible Tub)

Standard Room, 1 Double Bed, Accessible (Accessible Tub) | Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Accessible (Accessible Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Pacific Park, a neighborhood in El Paso, is home to Holiday Inn El Paso West - Sunland Park by IHG. Sunland Park Mall is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Bob-O's Family Fun Center and Western Playland Amusement Park. University of Texas at El Paso is another place to visit that comes recommended. Visit our El Paso travel guide
Map
900 Sunland Park Drive, El Paso, TX, 79922

What's nearby

  • University of Texas at El Paso
    University of Texas at El Paso
    5 min drive - 4.8 miles
  • El Paso
    Fort Bliss
    17 min drive - 14.9 miles
  • Bob-O's Family Fun Center
    3 min walk - 0.2 miles
  • Sunland Park Mall
    5 min walk - 0.3 miles
  • El Paso Desert Botanical Garden
    2 min drive - 1.5 miles

Getting around

  • El Paso Union Depot
    9 min drive
  • El Paso International Airport (ELP)
    19 min drive

Restaurants

  • Circle K
    8 min walk
  • Whataburger
    19 min walk
  • Raising Cane's Chicken Fingers
    14 min walk
  • Corner Bakery Cafe
    15 min walk
  • McDonald's
    7 min walk

About this property

Holiday Inn El Paso West - Sunland Park by IHG

Hotel remodeled in 2024 and located near Sunland Park Mall
Located close to Bob-O's Family Fun Center and Western Playland Amusement Park, Holiday Inn El Paso West - Sunland Park by IHG provides dry cleaning/laundry services, a bar, and a gym. For some rest and relaxation, visit the hot tub. The on-site restaurant, Nine Hundred Bar & Grill, features happy hour and dinner. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a business center.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), laundry services, and a front-desk safe
  • A reception hall, a 24-hour front desk, and a gift shop
  • Guest reviews speak highly of the helpful staff
Room features
All 175 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs. Guest reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 42-inch TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 7.50 to 15 for adults and USD 7.50 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Nine Hundred Bar & Grill

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Handrails in stairways (38 inches high)
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 9 buildings
  • Ballroom
  • Reception hall
  • Renovated entire property - January 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7.50 to 15 for adults, and USD 7.50 to 15 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn El Paso Sunland Park Drive I-10 West
Holiday Inn Sunland
Holiday Inn Sunland Drive
Holiday Inn Sunland Drive Hotel
Holiday Inn Sunland Drive Hotel El Paso Park I-10 West
Country Inn Carlson El Paso Sunland Park TX
Country Inn Carlson Sunland
Country Carlson El Paso Sunland Park TX
Country Carlson Sunland
Holiday Inn Sunland Park Hotel
Paso West Sunland Park By Ihg
Holiday Inn El Paso West Sunland Park
Holiday Inn El Paso West Sunland Park an IHG Hotel
Holiday Inn El Paso West - Sunland Park by IHG Hotel
Holiday Inn El Paso West - Sunland Park by IHG El Paso
Holiday Inn El Paso West - Sunland Park by IHG Hotel El Paso

Frequently asked questions

Does Holiday Inn El Paso West - Sunland Park by IHG have a pool?

Yes, this property has an outdoor pool.

Is Holiday Inn El Paso West - Sunland Park by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn El Paso West - Sunland Park by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn El Paso West - Sunland Park by IHG?

Check-out is at noon.

Where is Holiday Inn El Paso West - Sunland Park by IHG located?

Located in Pacific Park, this hotel is within a 10-minute walk of Bob-O's Family Fun Center and Sunland Park Mall. Western Playland Amusement Park and University of Texas at El Paso are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn El Paso West - Sunland Park by IHG Reviews

8.2

Very Good

8.0

Cleanliness

7.8

Amenities

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 837 out of 1588 reviews
Rating 8 - Good. 324 out of 1588 reviews
Rating 6 - Okay. 163 out of 1588 reviews
Rating 4 - Poor. 128 out of 1588 reviews
Rating 2 - Terrible. 136 out of 1588 reviews

Reviews

Verified

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always very nice and sweet. They always take care of anything you might need during your stay. Recommend staying here when in El Paso. It is a peaceful well known place to stay.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 1 night in Mar 2026
Verified

8/10 Good

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was nice, clean rooms and nice staff. The pool and hot tub was cold and dirty.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Dayan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay. Super friendly and attentive staff. Highly recommended.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and friendly staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
The was clean and staff was friendly.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities
Staff was very nice upon check in. Our room was very clean and the area we were in was very quiet.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Glenda

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
For the most part the room was clean, except the carpet. The bathroom was small and barely allowed enough room for one person. The front desk staff was very friendly.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Cody

Liked: Cleanliness, amenities
Hotel lobby and grounds were clean
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Mij

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, very accommodating! I will definitely be back.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, great staff
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Dallas

Liked: Cleanliness, staff & service, amenities
Far superior to other locations around this area. Very kind staff, and love the layout of the whole property. Have stayed here twice and both times have been great.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good location, close to the freeway
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Catalina

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable and clean...thank you
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

CALVIN

Liked: Staff & service
Room was clean but very dated. Location was great. No elevator to room all outside entrance
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Aleps

Liked: Cleanliness, property conditions & facilities
Great service at check in/out. Clean facilities, and great experience. A little dificult to understand the rooms layout at the beginning, but nothing to sorry about
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

JESSE

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Yes room we’re clean
Stayed 1 night in Dec 2025
Verified

8/10 Good

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Yes the room was clean
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

John

Liked: Cleanliness
Disliked: Property conditions & facilities
This is an aging Holiday Inn that needs upkeep and remodeling. The room was clean. I will say that But two of the three lamps in the room did not operate the alarm clock did not operate. The grounds are very worn out. The staff was very kind. it’s just very worn.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Deaquinita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to rest. It felt like a vacation

After a 12 hr drive from Texas this was the perfect place to rest. The staff was quick friendly, the hotel lobby smelled like a tropical paradise! Our room was clean, plenty of space clean towels and there was ample parking.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Good service good job
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Iris Alice

Everything was perfect clean. They were accommodating very nice staff. It was perfect.
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Brian

Liked: Cleanliness, staff & service, amenities
Appearance and cleanliness was great, as was the staff at check-in. But the heat didn't work, nor did the floor lamp,and the out
Stayed 1 night in Dec 2025