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Holiday Inn El Paso West - Sunland Park by IHG

Property class: 3

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Photo gallery for Holiday Inn El Paso West - Sunland Park by IHG

Pool - Holiday Inn El Paso West - Sunland Park by IHG (El Paso)
A modern bar/lounge area with a long wooden bar, multiple seating options including bar stools and chairs, a fireplace, and a television mounted on the wall. - Holiday Inn El Paso West - Sunland Park by IHG (El Paso)
A courtyard with a stone fountain, a bench, and a building with large windows. - Holiday Inn El Paso West - Sunland Park by IHG (El Paso)
A lobby with a high ceiling, multiple seating areas, and large windows. - Holiday Inn El Paso West - Sunland Park by IHG (El Paso)
A gym with treadmills, elliptical machines, and free weights. - Holiday Inn El Paso West - Sunland Park by IHG (El Paso)
Located close to Bob-O's Family Fun Center and Sunland Park Mall, Holiday Inn El Paso West - Sunland Park by IHG provides dry cleaning/laundry services, a bar, and a gym. For some rest and relaxation, visit the hot tub. The on-site restaurant, Nine Hundred Bar & Grill, features happy hour and dinner. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a business center.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

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Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Standard Room

A hotel room with a bed, a desk, a chair, a small table, a mirror, and a television.

Standard Room

7.8 out of 10
Good
(11 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(17 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a small table, a mirror, and a television.

Standard Room, 1 King Bed

8.0 out of 10
Very good
(110 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

A hotel room with a bed, a desk, a chair, a small table, a mirror, and a television.

Standard Room, 1 King Bed, Accessible (Accessible Tub)

8.0 out of 10
Very good
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications)

A hotel room with a bed, a desk, a chair, a small table, a mirror, and a television.

Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications)

10.0 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications)

A hotel room with a bed, a desk with a flat-screen TV, a chair, a red armchair, and a mirror.

Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A Keurig coffee machine with a pod holder, two disposable cups, and two tea packets on a tray.

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(98 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

A Keurig coffee machine with a pod holder, two disposable cups, and two tea packets on a tray.

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(15 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

A kitchenette with a coffee maker, a microwave, and a sink.

Suite, 1 King Bed

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Loft, 1 Bedroom (Suite)

A compact kitchen with a stainless steel sink, a coffee maker, and a microwave above the counter.

Loft, 1 Bedroom (Suite)

7.8 out of 10
Good
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

A hotel room with a single bed, a red armchair, a wardrobe, and a floor lamp.

Standard Room, 1 Queen Bed, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Accessible Tub)

A hotel room with a single bed, a red armchair, a wardrobe, and a floor lamp.

Standard Room, 1 Double Bed, Accessible (Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

A Keurig coffee machine with a pod holder, two disposable cups, and two tea packets on a tray.

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

A kitchenette with a coffee maker, a microwave, and a sink.

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

A Keurig coffee machine with a pod holder, two disposable cups, and two tea packets on a tray.

Standard Room, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Pacific Park, a neighborhood in El Paso, is home to Holiday Inn El Paso West - Sunland Park by IHG. Sunland Park Mall is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Bob-O's Family Fun Center and Western Playland Amusement Park. University of Texas at El Paso is another place to visit that comes recommended. Visit our El Paso travel guide
Map
900 Sunland Park Drive, El Paso, TX, 79922

What's nearby

  • Bob-O's Family Fun Center
    3 min walk - 0.2 miles
  • Sunland Park Mall
    5 min walk - 0.3 miles
  • Western Playland Amusement Park
    3 min drive - 2.6 miles
  • Sunland Park Racetrack and Casino
    3 min drive - 2.9 miles
  • El Paso Desert Botanical Garden
    4 min drive - 1.2 miles

Getting around

  • El Paso Union Depot
    9 min drive
  • El Paso International Airport (ELP)
    19 min drive

Restaurants

  • Circle K
    8 min walk
  • Sunland Park Racetrack & Casino
    3 min drive
  • Whataburger
    19 min walk
  • Raising Cane's Chicken Fingers
    14 min walk
  • McDonald's
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 7.50 to 15 for adults and USD 7.50 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Nine Hundred Bar & Grill

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Handrails in stairways (38 inches high)
  • Null
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 9 buildings
  • Ballroom
  • Reception hall
  • Renovated entire property - January 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7.50 to 15 for adults, and USD 7.50 to 15 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn El Paso West - Sunland Park by IHG have a pool?

Yes, this property has an outdoor pool.

Is Holiday Inn El Paso West - Sunland Park by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn El Paso West - Sunland Park by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn El Paso West - Sunland Park by IHG?

Check-out is at noon.

Where is Holiday Inn El Paso West - Sunland Park by IHG located?

Located in Pacific Park, this hotel is within a 10-minute walk of Bob-O's Family Fun Center and Sunland Park Mall. Western Playland Amusement Park and University of Texas at El Paso are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn El Paso West - Sunland Park by IHG Reviews

8.2

Very Good

7.8

Cleanliness

7.8

Amenities

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 1000 out of 1853 reviews
Rating 8 - Good. 353 out of 1853 reviews
Rating 6 - Okay. 187 out of 1853 reviews
Rating 4 - Poor. 154 out of 1853 reviews
Rating 2 - Terrible. 159 out of 1853 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel and spacious rooms. Enjoyed my stay here and would stay here again soon.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly great visit great staff great rooms recommend highly
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. Beds were wonderful. Pretty easy to find. Staff was very friendly and helpful.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly and helpful. Ive made this my regular place to stay everytime I visit El Paso. Extremely clean facility and rooms, staff truly goes above and beyond!
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
When we got in the room, the restroom had roaches and hairs in the bathtub, but everything was good except that detail
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Very cold ac
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and hotel was so much nicer then expected, the staff were great ice cold ac great shower. Would stay there again
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not your typical Holiday Inn. There’s “villas” that you stay in, which are independent buildings with just 4 rooms, there’s a first floor and a second floor. It’s all fenced, but someone can easily jump the fence. Didn’t feel safe, the bathroom smelled like sewage, the bathtub was old and had mold. I will never stay here again, I do not recommend. You’re better off paying more for a different hotel.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
“Everything was great! Clean rooms, friendly staff, and a very pleasant stay. I enjoyed my time here and would definitely come back.”
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and quiet place to sleep. Staffs support are good as well as complement breakfast. No elevator for higher level so I suggest that ground level is best.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay . Staff was very nice and friendly. And the room was very clean
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Awesome customer service from staff.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Great spacious king room with everything you need! I didn’t even expect the mini fridge and microwave but it came in handy for the late night leftover warm ups. The TV/remote were not working at first but as soon as I let someone know it was fixed right away! My pet peeve was the toilet seat cover of all things. It looked like it had been in a war! Cigarette burns I think and it really took away from everything else the cover was so beat up and ugly. It was evident it was the oldest thing in the room. Other than that the bed was comfy, sheets were clean, and it got the job done.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like that it was very clean. The beds were very comfortable. Woke up with no hurting back or neck. I would recommend those beds and pillows.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub was great! The property was clean and the staff was absolutely amazing!
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the desk were very helpful and polite. Our only dislike was that the hot tub was cold. We were really looking forward to a nice evening relaxing in the hot tub. The property was clean and well kept.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s pretty remarkable how even though the property has been there since the 80s, it still remains in use and in decent condition. The lobby was nicely remodeled and clean. The pool was a highlight, clean and accessible. The only issue was stained carpeting, and a broken bathroom fixture in our room. Other than that, it was a great stay.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and quiet. Comfortable bed.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
The property is beautiful and the staff was very accommodating and helpful. We dos have issues with a leaking restroom. And there were a lot of bugs in the room.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always very nice and sweet. They always take care of anything you might need during your stay. Recommend staying here when in El Paso. It is a peaceful well known place to stay.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was nice, clean rooms and nice staff. The pool and hot tub was cold and dirty.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
This hotel is decent for the money that you pay on a daily basis. It is located very close to the casino and also to the university of El Paso, Texas. The rooms are a little outdated, but mostly clean. Unfortunately, they do not clean your room on a daily basis it’s like every other day or every three days. The amenities are great in the lobby, but the outside areas are definitely needing work. Overall, the hotel is decent and a good location to stay within El Paso, Texas for the cost. There is a Walmart and target close by as well.
Stayed 2 nights in Jun 2026