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Hilton Garden Inn El Paso / University

3.0 star property
Hotel in El Paso with airport shuttle service and area shuttle service

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Photo gallery for Hilton Garden Inn El Paso / University

Outdoor pool, sun loungers
1 bedroom, in-room safe, desk, iron/ironing board
Meeting facility
Meeting facility
Terrace/patio
The Hilton Garden Inn El Paso/University welcomes visitors with a rooftop terrace and outdoor pool. Guests can relax in the spa tub, dine at Great American Grill, and enjoy free WiFi and dry cleaning. Previous travelers consistently praise the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Hot Tub
  • Free airport shuttle
  • Pool

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
  • 56 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
  • 56 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
  • 56 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room

1 bedroom, in-room safe, desk, iron/ironing board

Room

8.8 out of 10
Excellent
(24 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

1 bedroom, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible

8.8 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Two Queens

1 bedroom, in-room safe, desk, iron/ironing board

Standard Two Queens

9.0 out of 10
Wonderful
(30 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

1 bedroom, in-room safe, desk, iron/ironing board

Room

9.6 out of 10
Exceptional
(21 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Parlor)

1 bedroom, in-room safe, desk, iron/ironing board

Room (Parlor)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
Hydromassage showerhead
  • 37 sq m
  • Sleeps 2
  • 1 Twin Murphy Bed

Similar properties

Exterior

Holiday Inn El Paso West - Sunland Park by IHG

  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
8.0 out of 10, Very Good, 1,157 reviews
Holiday Inn El Paso West - Sunland Park by IHG

About the neighborhood

Map
111 W University Ave, El Paso, TX, 79902

What's nearby

  • University of Texas at El Paso - 1 min walk - 0.0 miles
  • Las Palmas Medical Center - 5 min walk - 0.3 miles
  • Sun Bowl Stadium - 9 min walk - 0.5 miles
  • Don Haskins Center - 9 min walk - 0.5 miles
  • El Paso Downtown Artist and Farmer's Market - 2 min drive - 1.5 miles

Getting around

  • El Paso Union Depot - 10 min drive
  • El Paso International Airport (ELP) - 19 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Whataburger - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Noodles Dumplings Express - ‬8 min walk
  • ‪Jimmy John's - ‬5 min walk

About this property

Hilton Garden Inn El Paso / University

Hotel near Paso del Norte International Bridge
You can look forward to a free roundtrip airport shuttle, a grocery/convenience store, and a rooftop terrace at Hilton Garden Inn El Paso / University. For some rest and relaxation, visit the hot tub. The on-site restaurant, Great American Grill, offers breakfast, lunch, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby.
Additional perks include:
  • An outdoor pool with sun loungers
  • Cooked-to-order breakfast (surcharge), a free area shuttle, and self parking (surcharge)
  • Express check-in, a TV in the lobby, and secured bicycle storage
  • An elevator, luggage storage, and a bicycle shuttle
  • Guest reviews say great things about the helpful staff
Room features
All 153 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with free toiletries and hair dryers
  • 36-inch HDTVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 10:00 PM
  • Free area shuttle up to 3 mi
  • Secured, covered self parking on site (USD 10 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 17 for adults and USD 8 to 17 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Bicycle repair station
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 36-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 17 for adults, and USD 8 to 17 for children
  • Covered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn El Paso University
Hilton Garden Inn University El Paso
Hilton Garden Inn University Hotel El Paso
Hotel Hilton Garden Inn El Paso / University El Paso
Hotel Hilton Garden Inn El Paso / University
Hilton Garden Inn El Paso University Hotel
Hilton Garden Inn El Paso University
El Paso Hilton Garden Inn El Paso / University Hotel
Hilton Garden Inn El Paso / University El Paso
Hilton Garden Inn University Hotel
Hilton Garden Inn University
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Hilton Paso University Paso
Hilton Garden Inn El Paso / University Hotel
Hilton Garden Inn El Paso / University El Paso
Hilton Garden Inn El Paso / University Hotel El Paso

Frequently asked questions

Does Hilton Garden Inn El Paso / University have a pool?

Yes, this property has an outdoor pool.

Is Hilton Garden Inn El Paso / University pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn El Paso / University?

Self parking is available for USD 10 per day.

What time is check-in at Hilton Garden Inn El Paso / University?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hilton Garden Inn El Paso / University?

Check-out is at noon.

Does Hilton Garden Inn El Paso / University provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Hilton Garden Inn El Paso / University located?

Situated in El Paso, this hotel is steps from University of Texas at El Paso and 2.2 mi (3.5 km) from Paso del Norte International Bridge. Las Palmas Medical Center and Billy Rogers Arroyo Park are also within 10 minutes.

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Hilton Garden Inn El Paso / University Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 612 out of 1003 reviews
Rating 8 - Good. 224 out of 1003 reviews
Rating 6 - Okay. 79 out of 1003 reviews
Rating 4 - Poor. 52 out of 1003 reviews
Rating 2 - Terrible. 36 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lifu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room, great services!
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfy beds and quiet throughout the hotel. Easy to relax during a stressful personal trip
Stayed 3 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a pleasant stay. I will stay here again if back in El Paso, TX.
Stayed 1 night in Jul 2025

10/10 Excellent

Benjamin

Liked: Staff & service, property conditions & facilities
Excellent hotel for the price!
Stayed 1 night in May 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing and clean
Stayed 1 night in May 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Fly in for a skills day at UTEP, location was very convenient!
Stayed 1 night in Jun 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities
We stay here visiting my son and grandson it’s very nice and convenient
Stayed 1 night in May 2025

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was
Stayed 1 night in Jul 2025

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay when in El Paso
Stayed 2 nights in May 2025

10/10 Excellent

Yaron

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, very nice room, fastest check -in I've ever had at any hotel, cute little bar with special drinks for the concert I went to at Sun Bowl Stadium.
Stayed 1 night in Jun 2025

10/10 Excellent

Xin

Liked: Property conditions & facilities
Great experience
Stayed 1 night in Jun 2025

10/10 Excellent

Olga

Liked: Amenities
Loved it
Stayed 1 night in Jun 2025

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed the night for a concert, great service and I liked the room a lot.
Stayed 1 night in Apr 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
My only issue was the shower flow was weak. That definitely needs repair.
Stayed 1 night in Aug 2025

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smella clean, is clean, always amazing stay
Stayed 1 night in Apr 2025

10/10 Excellent

Soumitra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room. Clean bath. Lovely bed. Great breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Alberto Alvarez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jul 2025

2/10 Terrible

Kirsten

I
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

It was a great stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the place because it was clean and very helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Liked: Amenities
The garden inn is on a side street that dead-ends at an entry to UTEP, so it is unusually quiet and tranquil for it’s locaftion.
Stayed 1 night in Mar 2025

10/10 Excellent

Vaibhav

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Sep 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N
Stayed 1 night in May 2025

4/10 Poor

Robert

Liked: Amenities, property conditions & facilities
Had some gunk on the floor of our room. When I booked it said complimentary breakfast but when we went to breakfast and started eating they came up and charged us 18.50 per person. Was not worth it at all as the breakfast supplied was very very minimal and not very good
Stayed 1 night in Jun 2025

10/10 Excellent

Brock

Liked: Cleanliness, staff & service, property conditions & facilities
Closeness to campus is very convenient
Stayed 1 night in Jan 2025