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Hotel Riu Palace Costa Rica - All Inclusive

4.0 star property
Travelers find paradise at this Costa Rican resort where they can relax on warm sands, book a spa treatment, or try their hand at water sports

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Photo gallery for Hotel Riu Palace Costa Rica - All Inclusive

Aerial view - Hotel Riu Palace Costa Rica - All Inclusive (Sardinal)
Creator video - submitted by Sam Meddings
Buffet - Hotel Riu Palace Costa Rica - All Inclusive (Sardinal)
Hot tub, steam room, body scrubs, facials - Hotel Riu Palace Costa Rica - All Inclusive (Sardinal)
4 outdoor pools, pool umbrellas, sun loungers - Hotel Riu Palace Costa Rica - All Inclusive (Sardinal)
Hotel Riu Palace Costa Rica - All Inclusive is on Costa Rica's sunny coast with a breakfast buffet and four outdoor pools. Enjoy windsurfing, kayaking, and Renova Spa treatments. Four on-site restaurants serve local flavors at this all-inclusive resort.

Reviews

8.0 out of 10
Very good

Popular amenities

  • All inclusive
  • Spa
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 52 of 52 rooms

View all photos for Suite Superior with Ocean View

Minibar, in-room safe, desk, blackout drapes

Suite Superior with Ocean View

  • 73 sq m
  • Sleeps 2

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Ocean View (U)

8.0 out of 10
Very good
(57 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Courtyard View (E)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Courtyard View (E)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior (L))

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Superior (L))

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View, U)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Tropical View, U)

7.0 out of 10
Good
(19 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (E)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Garden View (E)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (L)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (L)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (U)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Garden View (U)

7.8 out of 10
Good
(152 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (U)

Minibar, in-room safe, desk, blackout drapes

Suite, Jetted Tub, Ocean View (U)

8.8 out of 10
Excellent
(5 reviews)
  • 73 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (U)

Minibar, in-room safe, desk, blackout drapes

Family Suite, 2 Bedrooms (U)

  • 73 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Ocean View (B2C-US)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View, B2C-US)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Tropical View, B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (B2C-US)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Garden View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (B2C-US)

Minibar, in-room safe, desk, blackout drapes

Suite, Jetted Tub, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (B2C-US)

Minibar, in-room safe, desk, blackout drapes

Family Suite, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 2 Bedrooms (L)

Minibar, in-room safe, desk, blackout drapes

Family Suite, 2 Bedrooms (L)

  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Ocean View (L)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Ocean View (L)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (L)

Minibar, in-room safe, desk, blackout drapes

Suite, Jetted Tub, Ocean View (L)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Garden View (C)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Garden View (C)

7.0 out of 10
Good
(20 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View, C)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Tropical View, C)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (E)

Minibar, in-room safe, desk, blackout drapes

Suite, Jetted Tub, Ocean View (E)

  • 73 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (E)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Ocean View (E)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 2 Bedrooms (C)

Minibar, in-room safe, desk, blackout drapes

Family Suite, 2 Bedrooms (C)

  • 73 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Suite (Jacuzzi | C)

Minibar, in-room safe, desk, blackout drapes

Suite (Jacuzzi | C)

  • 73 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (C)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Ocean View (C)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-CA)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Ocean View (B2C-CA)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View, B2C-CA)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Tropical View, B2C-CA)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (B2C-CA)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Garden View (B2C-CA)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 2 Bedrooms (B2C-CA)

Minibar, in-room safe, desk, blackout drapes

Family Suite, 2 Bedrooms (B2C-CA)

  • 73 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (Jacuzzi | B2C-CA)

Minibar, in-room safe, desk, blackout drapes

Suite (Jacuzzi | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Garden View (U)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (Tropical View, U)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (U)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Garden View (C)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (Tropical View, C)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (C)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Garden View (B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (Tropical View, B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite, 2 Bedrooms, Garden View (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (Tropical View, B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (Superior (L))

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (E)

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (E)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Garden View (E)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (Tropical View | E)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Junior with Garden View

Minibar, in-room safe, desk, blackout drapes

Suite Junior with Garden View

  • 40 sq m
  • Sleeps 4

View all photos for Room Superior

Minibar, in-room safe, desk, blackout drapes

Room Superior

  • 40 sq m
  • Sleeps 4

View all photos for Suite Junior with Sea View

Minibar, in-room safe, desk, blackout drapes

Suite Junior with Sea View

  • 40 sq m
  • Sleeps 4

View all photos for Family Suite -5 guests-

Minibar, in-room safe, desk, blackout drapes

Family Suite -5 guests-

  • 73 sq m
  • Sleeps 5

About the neighborhood

Located in Sardinal, Hotel Riu Palace Costa Rica - All Inclusive is on the beach. The area's natural beauty can be seen at Playa Potrero and Flamingo Beach. Traveling with kids? Consider Diamante Eco Adventure Park and Rocio's Kitchen. Take an opportunity to explore the area for water adventures such as scuba diving. Visit our El Ocotal travel guide
Map
Playa Matapalo- Sardinal, Carrillo, Sardinal, Guanacaste

What's nearby

  • Playa Matapalo
    Playa Matapalo
    6 min walk - 0.4 miles
  • Diamante Eco Adventure Park
    6 min walk - 0.4 miles

Getting around

  • Daniel Oduber Intl. Airport (LIR)
    53 min drive

Restaurants

  • Restaurante Ocotal
    9 min walk
  • Coconut Pool Bar
    8 min walk
  • Restaurante La Toscana
    9 min walk
  • Restaurante Liberia
    9 min walk
  • Sports Bar
    9 min walk

About this property

Hotel Riu Palace Costa Rica - All Inclusive

Upscale all-inclusive property near Ocotal Beach
Consider a stay at Hotel Riu Palace Costa Rica - All Inclusive and take advantage of a free breakfast buffet, free water park access, and a nightclub. With a beachfront location, sun loungers, and snorkeling, this property is the perfect place to soak up some sun. Indulge in a facial, a massage, and a body scrub at Renova Spa, the onsite spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Fitness classes are offered at the 24-hour gym; other things to do include beach volleyball, windsurfing, and kayaking. In addition to a swim-up bar and a poolside bar, guests can connect to free in-room WiFi.
Additional perks include:
  • 4 outdoor pools and a children's pool, along with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • Tennis courts, a gift shop, and a porter/bellhop
  • Coffee/tea in the lobby, an elevator, and tour/ticket assistance
  • Guest reviews speak highly of the beach locale, pool, and helpful staff
Room features
All 538 rooms feature comforts such as 24-hour room service and laptop-compatible safes, as well as perks like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Eco-friendly toiletries, shower/tub combinations, and hair dryers
  • Flat-screen TVs with satellite channels
  • Balconies, LED light bulbs, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Water activities

Kayaking
Rowing/canoeing
Surfing/body boarding

Awards and affiliations

Eco-Certified Property
This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Snorkeling
  • Steam room
  • Tennis
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Living room
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot tub
  • Massage
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2012
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Guests under 17 years old are not allowed in the spa

Property is also known as

Costa Rica Hotel Riu
Costa Rica Hotel Riu Palace
Costa Rica Palace
Hotel Riu
Hotel Riu Costa Rica
Hotel Riu Costa Rica All Inclusive
Hotel Riu Palace
Hotel Riu Palace Costa Rica All Inclusive
Palace Costa Rica
Hotel Riu Palace Costa Rica All Inclusive El Ocotal
Riu Palace Costa Rica El Ocotal
Riu Palace Costa Rica
Riu Palace Costa Rica All Inclusive El Ocotal
Riu Costa Rica Inclusive Ocot
Riu Palace Costa Rica All Inclusive
Hotel Riu Palace Costa Rica All Inclusive
Hotel Riu Palace Costa Rica - All Inclusive Sardinal

Frequently asked questions

Does Hotel Riu Palace Costa Rica - All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Hotel Riu Palace Costa Rica - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Riu Palace Costa Rica - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Riu Palace Costa Rica - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Palace Costa Rica - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include kayaking, rowing/canoeing, surfing/body boarding, and more.

Where is Hotel Riu Palace Costa Rica - All Inclusive located?

Nestled on the beach, this Sardinal property is within 3 mi (5 km) of Playa Matapalo, Diamante Eco Adventure Park, and Haras del Mar Equestrian Center. Danta Beach and Penca Beach are also within 9 mi (15 km).

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Reviews

Hotel Riu Palace Costa Rica - All Inclusive Reviews

8.0

Very Good

8.4

Cleanliness

8.0

Amenities

9.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 686 out of 1482 reviews
Rating 8 - Good. 359 out of 1482 reviews
Rating 6 - Okay. 246 out of 1482 reviews
Rating 4 - Poor. 102 out of 1482 reviews
Rating 2 - Terrible. 89 out of 1482 reviews

Reviews

Verified

10/10 Excellent

Glenn H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean rooms and pools
Stayed 9 nights in Feb 2026
Verified

8/10 Good

Heidi

Liked: Cleanliness
Staff were amazing and food was great.
Stayed 7 nights in Feb 2026
Verified

6/10 Okay

Diana Lawson

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Swimup bar Stass was Great
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect stay. Lots of lounge chairs and shade, great food, beautiful garden
Stayed 7 nights in Feb 2026
Verified

6/10 Okay

Vantoria

Liked: Cleanliness, staff & service
The poolside seating great, swim up bar great, food in restaurants three out of five, dinning buffet great ,drinks great and the rooms updating.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Truly “all inclusive”, very clean resort, and all staff were professional and helpful.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a high-end, all-inclusive experience in Guanacaste, the Riu Palace is a top-tier choice. The combination of beautiful views, excellent hospitality, and diverse activity options makes it a perfect destination for couples or anyone looking to enjoy the beauty of Costa Rica in style. ​We are already looking forward to our next visit!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Virvioly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing Stay, the staff was really great.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Nora Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool, service and entertainment were great! I misplaced a cell phone and it was found - so important. Thank you!!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Adam Todd

Liked: Cleanliness, amenities, property conditions & facilities
Hotel, location and staff were all wonderful
Stayed 7 nights in Dec 2025
Verified

6/10 Okay

Laquisha Desha

Liked: Amenities
Staff wonderful, resort okay and entertaining. Had a few boo boos but everyone was well mannered and welcoming.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

John Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and helpful. Rooms could use a little updating.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness
The resort was very clean. The staff was very nice and eager to make sure you stay was wonderful. The food was above average. The pool and surrounding area was absolutely fabulous. The only thing that needs to happen if this resort is an upgrade at rooms very outdated
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed with this resort. The staff were all very friendy and the buffets had a great selection with fresh & delicious food. I wish there were pool side snacks (chips, finger foods, etc). The beds were good just the blankets werent that great (couple sheets and a fleece blanket). The restaurants were good too, but you cant make reservations which was annoying. Overall very great stay!
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Shahram

Liked: Cleanliness, amenities, property conditions & facilities
Property is very beautiful and clean but rooms are old and really needs remodeling which they are going to do as they said, food excellent and very relaxing we enjoy very much.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

dennis Keith

Liked: Cleanliness, amenities, property conditions & facilities
rooms and property very clean. all the staff were great.
Stayed 14 nights in Jan 2026
Verified

6/10 Okay

Marvin Cecil Cox

Disliked: Cleanliness, amenities
Hotel very outdated, needs renovation badly. Friendly staff. Food ok.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
The resort was very clean, the staff were very friendly and helpful. The food variation and quality was also of a high standard!
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No, view of the trees, we were able to see monkeys in the morning, very cute. Clean.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent- kind and anticipated your needs before you did! Very attentive! The specialty restaurants were fantastic! The property is huge so bring your walking game. The beach is not owned by resort and before we went we were cautioned by friends of sand fleas on the beach that can create an itchy ankle hassle while trying to sleep- bring bug spray! The weather every day was fantastic! Rooms are dated but decent and I slept like a baby! Nothing to do but enjoy and relax!
Sun sets at 630 each night
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve been to this property three times. Love it, but you can tell that it’s getting dated. But that’s being rectified this August when they close the property for a full renovation. According to the staff, we talked to it’s going to be a full remodel, and I would expect it to be top shelf across the board.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Everything was very clean. Staff always went out of the way to be helpful and friendly. Enjoyed the staff greatly. Food was very good. This is an exceptional all inclusive.
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Derek

Liked: Cleanliness, amenities, property conditions & facilities
The Riu Palace was awesome. We had a great stay, the staff were friendly and helped in any way. The hotel was kept immaculate the grounds lush even thou it was the dry season. All the restaurants the food was delicious. Definitely will be going back.
Stayed 10 nights in Jan 2026
Verified

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The public areas of the hotel are very nice and well maintained. The pools are plentiful and shade is readily available. I did not go to the beach. Too hot for me. Our room was clean. Nice balcony on the garden view. Furnishings and decor is dated and tired but the hotel has a major update planned so will get better soon. Staff accommodated our reservation request to be close to elevator. Much appreciated.
Stayed 6 nights in Mar 2026
Verified

2/10 Terrible

Harish

Money spent was not worth it.....Staff was good but language problem.
Stayed 3 nights in Mar 2026