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Hotel Casa Cielo

Property class: 3

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Photo gallery for Hotel Casa Cielo

Pool - Hotel Casa Cielo (El Cuyo)
Front of property - Hotel Casa Cielo (El Cuyo)
Beach/ocean view - Hotel Casa Cielo (El Cuyo)
Bar (on property) - Hotel Casa Cielo (El Cuyo)
Room - Hotel Casa Cielo (El Cuyo)
Take advantage of free continental breakfast, a free daily manager's reception, and a rooftop terrace at Hotel Casa Cielo. Treat yourself to a deep-tissue massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Embrace the magic of Mexico

AARP members, save 30% or more on select Mexican hotels. Book between November 10 and November 16, 2026. Travel by 30 December, 2027.

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Basic Double or Twin Room

Room

Basic Double or Twin Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Room

Standard Room

  • Partial ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Room

Superior Double Room

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Room

Deluxe Double Room

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

El Cuyo is home to Hotel Casa Cielo. El Cuyo Lighthouse and Holbox Church are local landmarks, and the area's natural beauty can be seen at Ría Lagartos Biosphere Reserve and El Cuyo Beach. Visit our Tizimín travel guide
Map
CALLE 15 LOTE 190, El Cuyo, YUC, 97707

What's nearby

  • Flamingos flying over a body of water with a forested shoreline in the background.
    Ría Lagartos Biosphere Reserve
    1 min walk - 0.0 miles
  • El Cuyo Beach
    1 min walk - 0.1 miles
  • El Cuyo Lighthouse
    3 min walk - 0.2 miles
  • Del Cuyo Catholic Church
    3 min walk - 0.2 miles
  • Cocal Beach
    17 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN)
    168 min drive

Restaurants

  • Naia Cafe
    2 min walk
  • Casa Mangle
    5 min walk
  • Laguna Cafe Restaurante
    1 min walk
  • Hotelito El Cuyo
    6 min walk
  • El Havanero
    4 min walk

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages
  • Swedish massages

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Electrical adapters
  • Fan
  • Laptop-compatible safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 15 and younger are not allowed at this property; All guests older than 15 are welcome

Property payment types

  • American Express
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 8:00 AM to 11:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 15 years old and younger are not permitted at this property

Frequently asked questions

Does Hotel Casa Cielo have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–11:00 PM.

Is Hotel Casa Cielo pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Casa Cielo?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Casa Cielo?

Check-out is at noon.

Where is Hotel Casa Cielo located?

Situated in Tizimín, this hotel is steps from Ría Lagartos Biosphere Reserve, El Cuyo Beach, and Del Cuyo Catholic Church. El Cuyo Lighthouse and El Cuyo Viewpoint are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

9.2

Wonderful