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The Buenaventura Golf & Beach Resort Panama, Autograph Collection

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12 outdoor pools, cabanas (surcharge), pool umbrellas - The Buenaventura Golf & Beach Resort Panama, Autograph Collection (El Chiru)
Gazebo - The Buenaventura Golf & Beach Resort Panama, Autograph Collection (El Chiru)
7 restaurants, breakfast, lunch, dinner served; international cuisine - The Buenaventura Golf & Beach Resort Panama, Autograph Collection (El Chiru)
Villa, 4 Bedrooms, Resort View | Frette Italian sheets, premium bedding, down comforters, pillowtop beds - The Buenaventura Golf & Beach Resort Panama, Autograph Collection (El Chiru)
Lobby - The Buenaventura Golf & Beach Resort Panama, Autograph Collection (El Chiru)
Luxury
5.0 star property
9.2

Wonderful

Seaside sanctuary with black sand beach

Magnificent gardens surround twelve outdoor pools, creating a tropical oasis. Guests can enjoy beachfront dining at seven restaurants, including a Japanese venue with cooking classes. After golfing, unwind at the full-service spa or relax with a poolside cocktail.

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Parking included

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Room, 1 King Bed, Resort View

Deluxe Room, 1 King Bed, Resort View | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Resort View

9.6 out of 10
Exceptional
(26 reviews)
  • Lake view
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Resort View

Room, 2 Double Beds, Resort View | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, Resort View

7.2 out of 10
Good
(5 reviews)
  • Lake view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Garden View

9.8 out of 10
Exceptional
(6 reviews)
  • Lake view
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Garden View

Room, 2 Double Beds, Garden View | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, Garden View

8.6 out of 10
Excellent
(8 reviews)
  • Lake view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View | Pool | 12 outdoor pools, cabanas (surcharge), pool umbrellas

Room, 1 King Bed, Pool View

9.6 out of 10
Exceptional
(5 reviews)
  • Lake view
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Pool View

Room, 2 Double Beds, Pool View | Pool | 12 outdoor pools, cabanas (surcharge), pool umbrellas

Room, 2 Double Beds, Pool View

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed (View)

Premier Room, 1 King Bed (View) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premier Room, 1 King Bed (View)

9.0 out of 10
Wonderful
(2 reviews)
  • Lake view
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds (View)

Premier Room, 2 Double Beds (View) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premier Room, 2 Double Beds (View)

7.0 out of 10
Good
(2 reviews)
  • Lake view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Balcony (View)

Suite, 1 Bedroom, Balcony (View) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Balcony (View)

9.0 out of 10
Wonderful
(2 reviews)
  • Lake view
  • 97 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony | Living area | 42-inch LCD TV with cable channels, TV, DVD player

Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 97 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 4 Bedrooms, Resort View

Villa, 4 Bedrooms, Resort View | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Villa, 4 Bedrooms, Resort View

  • Resort view
  • 400 sq m
  • Sleeps 8
  • 4 Double Beds

About the neighborhood

Located in El Chiru, The Buenaventura Golf & Beach Resort Panama, Autograph Collection is on a private beach. Buenaventura Marina and Sleeping Indian Girl are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Santa Clara Beach and Coronado Beach. Traveling with kids? Consider APROVACA The Orchid Center and Serpentarium. Kayaking and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ziplining and mountain biking nearby. Visit our El Chiru travel guide
View more Resorts in El Chiru
Map
340 Calle 3ra Buenaventura, Buenaventura Beach Community, El Chiru, Cocle

What's nearby

  • Playa Blanca, Cartagena, Colombia
    Playa Blanca
    11 min drive - 3.6 miles
  • E2GKAT Panama Cocle province Farallon Playa Blanca lined with palm trees over Pacific Ocean
    Farallón Beach
    29 min drive - 10.6 miles
  • Buenaventura Marina
    8 min drive - 2.3 miles
  • Parroquia Santiago Apóstol de Río Hato
    13 min drive - 4.9 miles
  • Santa Clara Beach
    25 min drive - 10.4 miles

Getting around

  • Tocumen Intl. Airport (PTY)
    137 min drive

Restaurants

  • Grand Decameron Panama, A Trademark All Inclusive Resort
    16 min drive
  • Restaurante Atlantis - Royal Decameron
    16 min drive
  • Restaurante Pacifico - Royal Decameron
    17 min drive
  • Xian Restaurant
    7 min drive
  • Steakhouse
    6 min drive

About this property

The Buenaventura Golf & Beach Resort Panama, Autograph Collection

Luxury family-friendly resort near Buenaventura Marina
Located close to Santa Clara Beach, The Buenaventura Golf & Beach Resort Panama, Autograph Collection provides a golf course, 2 poolside bars, and a swim-up bar. This resort is a great place to bask in the sun with a private beach, beachfront dining, and a beach bar. Treat yourself to a facial, a manicure/pedicure, or a body scrub at the onsite spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. The 24-hour gym offers yoga classes and fitness classes; other things to do include water skiing, volleyball, and horseback riding. Free in-room WiFi is available to all guests, along with a terrace and shopping on site.
Additional perks include:
  • 12 outdoor pools and a children's pool, along with cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Cooked-to-order breakfast (surcharge), free bicycle rentals, and an outdoor tennis court
  • A roundtrip airport shuttle (surcharge), express check-out, and supervised childcare (surcharge)
  • Guest reviews give top marks for the helpful staff
Room features
All 114 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like first-run movies and laptop-friendly workspaces.
Extra amenities include:
  • Hypo-allergenic bedding, Frette Italian sheets, and pillowtop mattresses
  • Bathrooms with designer toiletries and hair dryers
  • 42-inch HDTVs with premium channels, DVD players, and first-run movies
  • Wardrobes/closets, balconies, and LED light bulbs

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • 2 poolside bars
  • 3 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Criollo
  • El Faro
  • Palapa Bar
  • Tagua
  • Tai Kai Sushi/Martini

Things to do

  • 12 outdoor pools
  • 18-hole golf course
  • 24-hour gym
  • 3 hot tubs
  • Arcade/game room
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Horseback riding/rentals
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Volleyball
  • Water skiing
  • Yoga classes

Family friendly

  • 12 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • DVD player
  • In-room crib
  • Laundry facilities
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 15,080 square feet of conference space
  • 24-hour business center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (37 inch wide door)
  • Grab bar near toilet (33 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Double-glazed windows
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • DVD player
  • First-run movies
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay (maximum USD 100 per stay), plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 20 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children
  • Airport shuttle fee: USD 160 per vehicle (one-way)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay (maximum USD 100 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

JW Marriott Panama Beach Resort
JW Marriott Panama Golf Beach Resort El Chiru
JW Marriott Panama Golf Beach El Chiru
Buenaventura Golf Beach Resort Panama Autograph Collection
Buenaventura Golf Beach Panama Autograph Collection El Chiru
Buenaventura Golf Beach Panama Autograph Collection
The Buenaventura Golf Beach Resort Panama Autograph Collection
JW Marriott Panama Golf Beach Resort
Jw Marriott Panama Golf Beach

Frequently asked questions

Does The Buenaventura Golf & Beach Resort Panama, Autograph Collection have a pool?

Yes, this property has 12 outdoor pools and a children's pool.

Is The Buenaventura Golf & Beach Resort Panama, Autograph Collection pet-friendly?

Yes, The Buenaventura Golf & Beach Resort Panama, Autograph Collection allows cats and dogs (limit 1 total) with a maximum weight of up to 20 lbs per pet. There's a deposit of USD 100 per stay and a fee of USD 100 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at The Buenaventura Golf & Beach Resort Panama, Autograph Collection?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Buenaventura Golf & Beach Resort Panama, Autograph Collection?

Check-out is at noon.

Does The Buenaventura Golf & Beach Resort Panama, Autograph Collection provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 160 per vehicle applies.

Where is The Buenaventura Golf & Beach Resort Panama, Autograph Collection located?

This El Chiru resort is on the beach, 1.7 mi (2.7 km) from Buenaventura Marina, and within 32 mi (52 km) of Santa Clara Beach and Coronado Beach.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Buenaventura Golf & Beach Resort Panama, Autograph Collection Reviews

9.2

Wonderful

9.4

Cleanliness

8.6

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 512 out of 745 reviews
Rating 8 - Good. 157 out of 745 reviews
Rating 6 - Okay. 54 out of 745 reviews
Rating 4 - Poor. 12 out of 745 reviews
Rating 2 - Terrible. 10 out of 745 reviews

Reviews

Verified

10/10 Excellent

Elvin

Liked: Cleanliness
Clean rooms, amazing staff and food
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, robust property with all the activities and amenities you could want for a beach and golf resort. Top notch-best in Panama!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed our stay at this hotel and the food was amazing, the lobster, steak, fish, soooo good. The facility looks just like the photos. The staff was always helpful as well. I loved it here.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and our kids loved their time in the many pools - as well as in the ocean! My one minor complaint is that the shower leaked out the bottom of the door - otherwise, everything was great!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property clean, well serviced, plenty of choice for food including a small market on site. The staff were friendly, service was steady weather at the pool, lounge or restaurants. Overall a great stay, golf was a 5 minute shuttle away and the conditions were great. The property seemed to be around half capacity at a maximum, never an issue for dinner times, chairs by the pool etc.
Stayed 8 nights in Feb 2026
Verified

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is super friendly. Great food and overall good installations although the pool area near the beach can use some maintenance/update.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Tatsiana

Liked: Cleanliness, amenities, property conditions & facilities
Perfect room size, amazing service, super friendly staff. Facilities are great, restauran is very romantic and food was delicious. We had a wonderful time and will come back
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Dmitriy

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were spacious and clean. The room had unforgettable view. Pacific Ocean beach is 5 minutes walk from the hotel. Balcony was overlooking the beautiful river and palm trees with golf course. Staff were courteous, friendly and attentive. Our family of 4 stayed for 2 nights and had a great time.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Staff were great. Very helpful. Room was clean and well kept. Food was fantastic
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
This pace was the best choice after we eft the RIU. Spotless, friendly, fantastic meals and a wonderful beach made our few days of rest and relaxation top notch.
Stayed 4 nights in Nov 2025
Verified

4/10 Poor

Daniel

Disliked: Cleanliness
The first room they gave us was dirty and had a dead roach on the floor. Also didn’t have hot water. The second room was cleaner but still water was not hot and room had very poor lighting. Shower head has to be replaced as it splashes everywhere except directly down. Pool areas were nice.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, property conditions & facilities
The staff! The amenities! Everything about this place was magical!! Don’t miss it!
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, amenities
Beautiful hotel in a stunning location. The staff was incredible, and the food was amazing. The room was spacious and well equipped, but it just needs some TLC. Bathrooms are outdated, as is the pool. However, overall, it was a great experience.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

pedro

Liked: Cleanliness, amenities, property conditions & facilities
It’s a beautiful resort with a great golf course very exclusive place
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, definitively coming back, my family loved it, great golf course
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was polite and attentive but not overbearing. Well maintained property and excellent food.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Shaked

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Amazing beach and pools. Food was incredible
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have a great time in family at the Buenaventura, we really enjoy our staying.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Mahadevan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury resort setting near the beach. Quiet and good restaurants
Stayed 2 nights in Dec 2024
Verified

2/10 Terrible

Sylvie

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We booked a suite at this beautiful hotel as a couple, hoping to enjoy a peaceful and relaxing stay. Unfortunately, that wasn’t possible due to a neighboring room occupied by a family with several children and a barking dog. We reported the issue that night, but by checkout the next morning, there was no record of our complaint. I ended up waiting nearly an hour while multiple staff members tried to address the situation. For a reputable establishment, I expected more acknowledgment and consideration for the disruption we experienced.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Egemen

Liked: Cleanliness
We booked a one-bedroom suite, which was very spacious and great for traveling with kids. The location is beautiful—right by the Pacific Ocean—with a nice beach and multiple pools, including kid-friendly ones. However, the experience was inconsistent. Breakfast was okay and service there was attentive, but we had major delays in food service twice (waiting nearly an hour), including at the Japanese restaurant. More concerning was a serious food safety issue. My wife has a severe shellfish allergy, which we clearly communicated when ordering. Despite this, she had an immediate allergic reaction after a few bites and we had to rush back to the room for medication. Completely unacceptable. Communication was also difficult, as many staff members did not speak or understand English well. When I reported the allergy incident, the manager only apologized, there was no follow-up, and no one even asked about our stay at check-out. Overall, great location and family-friendly setup, but service, communication, and safety fall short. Not a luxury experience.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property well maintained and clean. Staff very helpful.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at Beunaventura was nothing short of amazing. The property is so beautiful, it’s basically a botanical garden. Everything is meticulously taken care of. The property is massive with unparalleled beauty at every corner. The staff is attentive and discrete. They seem always available and attentive to your needs. People greeted me by name. The pools are incredible. The beach is awesome. I just can’t say enough great things about this place and we look forward to coming back!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome facility, clean and neat. Well laid out, beautiful pools and landscaping. Very nice beaches private with lifeguards. Only down graded on condition because our shower door seal leaked, once reported maintenance kind of fixed it. But staff was super responsive. Oh, but don't drink the water.
Stayed 4 nights in Aug 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. Food is good. Property a bit wore out.
Stayed 4 nights in Apr 2025