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Hotel Poincenot

3.5 star property
Boardwalk/promenade hotel with free breakfast and a 24-hour front desk

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Photo gallery for Hotel Poincenot

Garden
1 bedroom, premium bedding, down comforters, pillowtop beds
Lobby lounge
Superior Double or Twin Room | 1 bedroom, premium bedding, down comforters, pillowtop beds
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • Parking included

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | 1 bedroom, premium bedding, down comforters, pillowtop beds

Superior Double or Twin Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
  • 25 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Room (2)

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room (2)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
  • 18 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Standard Double or Twin Room

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Double or Twin Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room Standard

1 bedroom, premium bedding, down comforters, pillowtop beds

Double Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Double Room Standard

1 bedroom, premium bedding, down comforters, pillowtop beds

Double Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Superior

1 bedroom, premium bedding, down comforters, pillowtop beds

Double Room Superior

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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Front of property

El Chalten Aparts

  • Breakfast included
  • Parking included
  • Free WiFi
  • Housekeeping
9.6 out of 10, Exceptional, 91 reviews
El Chalten Aparts

About the neighborhood

Map
Av. San Martin 668, El Chalten, Santa Cruz, 9301

What's nearby

  • Los Glaciares National Park - 1 min walk - 0.0 miles
  • Capilla de los Escaladores - 14 min walk - 0.8 miles
  • Laguna Capri - 2 min drive - 0.7 miles
  • Madsen House Museum - 5 min drive - 1.7 miles
  • Salto El Chorrillo Waterfall - 15 min drive - 2.8 miles

Restaurants

  • ‪Hostel Rancho Grande - ‬1 min walk
  • ‪La Lomiteria - ‬1 min walk
  • ‪Le Birre del Rancho - ‬1 min walk
  • ‪The Asadores - ‬11 min walk
  • ‪La Oveja Negra - ‬1 min walk

About this property

Hotel Poincenot

Hotel in the mountains
A free breakfast buffet, a garden, and a library are just a few of the amenities provided at Hotel Poincenot. Active travelers can enjoy cycling at this hotel. In addition to dry cleaning/laundry services and an outdoor entertainment area, guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • Bike rentals, a computer station, and wedding services
  • Tour/ticket assistance, outdoor furniture, and an elevator
Room features
All guestrooms are individually furnished, and feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-compatible safes.
Other amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with rainfall showers and deep soaking tubs
  • 32-inch LED TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and childcare services

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free secured, covered self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Library
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Outdoor furniture

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Built in 2008
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with premium digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service

More

  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed during the winter season.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Poincenot
Poincenot El Chalten
Poincenot Hotel
Poincenot Hotel El Chalten
Poincenot
Hotel Poincenot Hotel
Hotel Poincenot El Chalten
Hotel Poincenot Hotel El Chalten

Frequently asked questions

Is Hotel Poincenot pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Poincenot?

Self parking is free at this property.

What time is check-in at Hotel Poincenot?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Poincenot?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Poincenot located?

Situated on the boardwalk/promenade, this hotel is within a 15-minute walk of Los Glaciares National Park and Laguna Capri. Capilla de los Escaladores and Madsen House Museum are also within 2 mi (3 km).

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Hotel Poincenot Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 109 out of 208 reviews
Rating 8 - Good. 67 out of 208 reviews
Rating 6 - Okay. 27 out of 208 reviews
Rating 4 - Poor. 1 out of 208 reviews
Rating 2 - Terrible. 4 out of 208 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

The place was a good stay
Stayed 1 night in Mar 2025

10/10

A jewel of a small hotel in popular tourist town. Great friendly staff!
Stayed 3 nights in Apr 2025

10/10

Great location for exploring the hills. Free, easy parking, the rooms were nice, and the breakfast the next morning was perfect (good coffee, bacon and eggs!). Definitely recommended
Stayed 1 night in Mar 2025

8/10

The staff was very friendly and helpful and it was very close to the entrance of the park. clean room and Hotel. We felt very comfortable there.
Stayed 2 nights in Jan 2025

10/10

All the staff was amazing and so kind since the first minute we arrived
Stayed 2 nights in Oct 2024

8/10

Great location to the trails, clean and nice. A bit expensive compared to other options
Stayed 2 nights in Jan 2025

10/10

This was a great stay. Super clean, staff was outstanding and the day started with a top notch breakfast. Best coffee of our trip! The location was ideal for hiking and enjoying pubs and restaurants. Rooms are a bit tired and lounge furniture pretty lumpy… Would have been lovely to have a bit of outdoor seating to enjoy the views. But the upsides are of great value. Would stay again! Wonderful staff!!
Stayed 4 nights in Jan 2025

8/10

Nice little hotel, and they bent over backwards to provide a gluten free breakfast for my husband. My only issue was that our lovely Room 16 had a view into the most awful mess, someone that appeared to be living in a container on the edge of the property, with tools and ladders everywhere. A simple fence would block this unsightliness for Room 16 guests. Otherwise the room was lovely.
Stayed 2 nights in Mar 2025

8/10

Staff, service, breakfast, location and facility are all good. The downside comment is: loose roof panel which made noisy when windy during our stay,
Stayed 2 nights in Dec 2024

6/10

The hotel room is cozy but tiny and over priced. I booked almost two months in advance and was overcharged by a lot.
Stayed 2 nights in Jan 2025

10/10

The property was nice, clean, and an easy walk to the hiking trails.
Stayed 2 nights in Dec 2023

10/10

Bed was very comfortable and the staff very nice and helpful. The only small complaints are maybe shower walls could be cleaner and WiFi is not strong in the rooms.
Stayed 3 nights in Mar 2024

8/10

Quiet neighborhood and close to the gate to Fitz Roy. Big shelves are convenient. Hotel staff are kind and helpful.
Stayed 1 night in Jan 2024

10/10

Extremely clean and cute hotel. Check out is rather early in most hotels in Patagonia at 10 am but they allowed us to rest in their very comfy lobby for some time.
Stayed 1 night in Dec 2023

6/10

Basically its overpriced for what they offer . Limited internet during the stay , staff was ok but didn’t make an effort to please customers . Overall average with terrible internet service .
Stayed 1 night in Nov 2024

10/10

Fabulous location in the heart of town. Super clean and friendly staff. Very helpful.
Stayed 3 nights in Jan 2023

10/10

I had an amazing stay at Poincenot! All the hosts were incredibly welcoming and the accommodation exceeded expectations. The location was convenient, with easy access to “El Sendero al Fitz Roy”. Also, the cleanliness was top-notch, the breakfast and the amenities provided added extra comfort. I highly recommend it. I will never forget that one of the girls from the front desk (I’m sorry I don’t recall your name) lent me a pair of trekking poles. I wouldn’t have made it without them.
Stayed 2 nights in Dec 2023

6/10

Stayed in room 24 which faces the afternoon sun. It's already autumn but the room got so hot in the afternoon that we had to open the window to let in the cool autumm air. Unfortunately, the houseflies flew in too! We spent the next 2 days getting rid of the houseflies. I think we killed at least 6 of them. Cannot imagine what it's like to be staying in that room in summer. On the other hand, breakfast was good - their alfajores were fantastic. Location - on San Martin avenue and close to the start of the main hikes such as laguna del tres, laguna capri and chorillo de salto. There are 2 cosy sitting areas in the lobby (good to hang out in to get away from the hot room). Complimentary coffee and lemon infused water was a nice touch too.
Stayed 2 nights in Apr 2024

10/10

After staying at the hotel for three nights with six people in three rooms, I would like to confidently give Hotel Poincenot a five-star rating. In terms of service, they were the best among the six hotels we stayed at during our 18-day trip. During check-in, Milena patiently explained all the relevant details, and she especially helped us handle a small medical incident calmly and professionally. During check-out, Rocio made a great effort to find a taxi for us, as the village is so small that available taxi drivers were rare. Breakfast starts at 7 am. When we informed them of our early departure times at 5:30 am for hiking and at 4:30 am for a sunrise expedition on another day, they asked about our preferences. We mentioned that some hot drinks would be appreciated. Surprisingly, they prepared hot coffee, hot water, and a variety of foods and fruits! The hotel is relatively new, exceptionally clean, and well-maintained. It features expansive public areas, perfect for socializing with friends or other guests, particularly when outdoor activities are limited due to the frequent weather conditions in the area. The beds are comfortable, and the Twin bed size is suitable for individuals with a small or medium body size.
Foods and drinks are available in very early morning
Public area
Stayed 3 nights in Nov 2023

8/10

Stayed 1 night in Feb 2025

10/10

Stayed 1 night in Jan 2025

10/10

Hotel muito bom para o padrão da cidade.
Stayed 3 nights in Dec 2024

10/10

Stayed 2 nights in Dec 2024

8/10

Stayed 3 nights in Nov 2024

10/10

Stayed 2 nights in Dec 2024