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Xelena Hotel & Suites

Property class: 5 and above

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Photo gallery for Xelena Hotel & Suites

An indoor swimming pool with clear views of the sea and mountains, large windows, and lounge chairs. - Xelena Hotel & Suites (El Calafate)
A large, multi-story hotel with a snow-covered landscape. - Xelena Hotel & Suites (El Calafate)
A person seated at a desk with a large window overlooking a beach and mountains. - Xelena Hotel & Suites (El Calafate)
A modern living room with a fireplace, leather sofas, and a view of a mountainous landscape. - Xelena Hotel & Suites (El Calafate)
A breakfast table with a scenic lake view, including a house and trees. - Xelena Hotel & Suites (El Calafate)
At Xelena Hotel & Suites, you can look forward to a free daily manager's reception, a terrace, and designer stores on site. Indulge in a facial, a body scrub, and a massage at Zen Spa, the onsite spa. The on-site restaurant, MORA, features ocean views and dinner. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Room

A hotel room with a bed, a desk, a chair, a table, a lamp, a phone, and a painting.

Superior Room

9.8 out of 10
Exceptional
(24 reviews)
  • Lake view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Triple

A hotel room with a large bed, a desk, a chair, and a TV.

Triple

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Suite Junior

A hotel room with a large bed, a desk, a chair, and a view of the sea.

Suite Junior

7.4 out of 10
Good
(3 reviews)
  • Lake view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room

A hotel room with a bed, bedside tables, a desk, two chairs, a TV, and a large window with curtains.

Standard Room

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite de Lujo

A room with a large window, a sofa, a dining table with chairs, and a bed.

Suite de Lujo

  • Lake view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Presidencial

A hotel room with a bed, a desk, a chair, a large window with a view of the sea, and a balcony.

Suite Presidencial

  • Lake view
  • 125 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Deluxe

A hotel room with a large sliding glass door leading to a balcony with a view of the sea.

Suite Deluxe

  • Lake view
  • 80 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Presidential with Lake View

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Suite Presidential with Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 125 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room Superior

A hotel room with a large bed, two bedside tables, a nightstand, a chair, and a small round table.

Room Superior

  • 30 sq m
  • Sleeps 3

About the neighborhood

Located in Macrozona Bahía Redonda y Primeros Faldeos, a neighborhood in El Calafate, Xelena Hotel & Suites is in the suburbs and on the waterfront. Anfiteatro Del Bosque and Argentinean Lake are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Laguna Nimez and Lago Argentino. Visit our El Calafate travel guide
Map
René Favaloro 3548, El Calafate, Santa Cruz, 9405

What's nearby

  • A glacier with a boat in the foreground.
    Calafate Fishing
    5 min drive - 1.7 miles
  • Bahía Redonda
    4 min walk - 0.3 miles
  • Bahía Redonda Viewpoint
    18 min walk - 1.0 mile
  • Avenue del Libertador
    20 min walk - 1.1 miles
  • Plaza de Calistenia Viewpoint
    5 min drive - 1.5 miles

Getting around

  • El Calafate (FTE-Comandante Armando Tola Intl.)
    25 min drive

Restaurants

  • La Lechuzita
    6 min drive
  • La Lechuza
    5 min drive
  • La Tolderia
    6 min drive
  • Pura Vida Resto Bar
    4 min drive
  • La Cantina
    7 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free shopping center shuttle
  • Free uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 for adults and USD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Coral Coffe Shop
  • Huerta & Fuegos
  • MORA
  • PIERROT

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Designer stores
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heated floor
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Argentina Value-Added Tax (VAT) at 21%. A VAT exemption is available to travelers who present a foreign passport or foreign ID along with an immigration entry receipt issued by Argentina's National Directorate of Migration, and who pay with a non-Argentinian card or via a bank transfer from outside Argentina. This exemption applies only to accommodation, including bookings where breakfast is included.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 20 for adults and USD 20 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Frequently asked questions

Does Xelena Hotel & Suites have a pool?

Yes, this property has an indoor pool.

Is Xelena Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Xelena Hotel & Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Xelena Hotel & Suites?

Check-out is at 11 AM.

Where is Xelena Hotel & Suites located?

Located in Macrozona Bahía Redonda y Primeros Faldeos, this luxury hotel is within 1 mi (2 km) of Bahía Redonda, Bahía Redonda Viewpoint, and Avenue del Libertador. Plaza de Calistenia Viewpoint and Calafate Fishing are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Xelena Hotel & Suites Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 328 out of 511 reviews
Rating 8 - Good. 111 out of 511 reviews
Rating 6 - Okay. 44 out of 511 reviews
Rating 4 - Poor. 18 out of 511 reviews
Rating 2 - Terrible. 10 out of 511 reviews

Reviews

Verified review

10/10 Excellent

rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place and service. Clean and ideal after a long day of excursions
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is great and their Staff is amazing.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the pool area and the view. Great hotel and staff.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Amparo

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views. Staff was helpful.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Samer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Place to stay in Calafate. Great quality costo balance Outside of the main center but has shuttle to take you there every hour Staff is amazing. Food is great Rooms could use an upgrade
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Debbie Rebeca

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place to stay. Buffet was good but could add more food for international guests.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Nadia

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Marielle Voets

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful spacious room with gorgeous view. Very clean. Well maintained. Friendly staff. Nice pool area. Great breakfast.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Angel

Liked: Cleanliness, amenities, property conditions & facilities
Great view to the lake, free transfer to town
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Tracey

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful Massage! Loved the facilities good running trail
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Brett

Liked: Cleanliness, amenities, property conditions & facilities
Very good property with beautiful views. Room was clean and well appointed, staff was helpful, it was a nice place. The only disadvantage (or advantage, depending on perspective) is that it was a bit out of town, so the main street with all the restaurants was not as easily walkable. We had a car so it didn't bother us. Stayed in March of 2026.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Max Philipp

Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms with nice view. Very friendlu staff
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Sindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous views of lake Argentino from the hotel and staff very helpful especially with our early arrival and check in. There is a shuttle bus to and from the town so didn’t matter that we were a good 45 minute walk away.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
Hotel has great views. It is about a 1.5 mile walk to town. this was fine for us but may not be for everyone. The food in the hotel was excellent, and they packed us a great lunch for one of our tours.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Gilberto

Liked: Cleanliness, amenities, property conditions & facilities
Great location and view. Big room also
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, room and staff
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Premium bedding, wonderful staff and great view
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Akiva

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, courteous staff, good amenities, location a bit far from the city center and shuttle service slightly inconvenient
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Ammar

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful views. Clean. Friendly staff.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience from the moment we checked in. Great view of the Argentine Lake, hotel ambiance, and amicable personnel.
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Eric

Liked: Staff & service, amenities, property conditions & facilities
Good view of Argentini Lake, staff is helpful
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with great views. Sunrise and sunset views were absolutely stunning.
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Joy

Liked: Cleanliness, property conditions & facilities
Excellent view from the room. Comfortable bed, nice bathroom. Breakfast was poor and staff were curt. Courtesy shuttle bus was useful if you could secure a seat. Overall the view made it all worthwhile.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xelena has been our best stay in Argentina! It is very clean, and the staff are friendly. There is also a wonderful view of the lake!
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service !

Great hotel! The service was excellent! The food, the location, the views, the cleanliness, and the best of all was the service from the front desk, to the waiters and cleaning staff. Definitely recommend this place!
Stayed 2 nights in Mar 2025