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Xelena Hotel & Suites

5.0 star property
Luxury hotel with a full-service spa and a fitness center

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Photo gallery for Xelena Hotel & Suites

Relax by the serene pool overlooking a tranquil lake with a clear view of the surrounding mountains.
Relax in a spacious room with a large bed, separate seating area, and balcony offering a sea view.
Situated in a winter environment, this hotel features a unique blend of traditional and contemporary architectural elements.
Guests can dine in comfort with a variety of food and beverage options available at the counter and multiple tables.
Guests can dine al fresco at this outdoor space, surrounded by lush greenery and a tranquil atmosphere.

Popular amenities

  • Pool
  • Bar
  • Room service
  • Housekeeping
  • Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite de Lujo

Suite de Lujo | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Suite de Lujo

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Separate bedroom
Pillowtop bed
Premium bedding
  • 80 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Separate bedroom
Pillowtop bed
Blackout drapes/curtains
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite Junior

Suite Junior | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Suite Junior

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Separate bedroom
Pillowtop bed
Blackout drapes/curtains
  • 40 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Superior Room

9.8 out of 10
Exceptional
(14 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Separate bedroom
Pillowtop bed
Blackout drapes/curtains
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Triple

Triple | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Triple

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Separate bedroom
Pillowtop bed
Blackout drapes/curtains
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Suite Presidencial

Suite Presidencial | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Suite Presidencial

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Separate bedroom
Pillowtop bed
  • 125 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
René Favaloro 3548, El Calafate, Santa Cruz, 9405

What's nearby

  • Calafate Fishing - 5 min drive - 1.7 miles
  • Gnome Village - 6 min drive - 2.3 miles
  • Santa Teresita del Nino Jesus Church - 7 min drive - 2.5 miles
  • El Calafate Historical Interpretation Center - 7 min drive - 2.7 miles
  • Glaciarium - 11 min drive - 2.1 miles

Getting around

  • El Calafate (FTE-Comandante Armando Tola Intl.) - 25 min drive

Restaurants

  • ‪Yeti Ice Bar - ‬5 min drive
  • ‪La Lechuza - ‬5 min drive
  • ‪La Cocina - ‬6 min drive
  • ‪Pura Vida - ‬4 min drive
  • ‪Cerveceria Artesanal Chopen el Calafate - ‬5 min drive

About this property

Xelena Hotel & Suites

Luxury hotel located in Macrozona Bahía Redonda y Primeros Faldeos
At Xelena Hotel & Suites, you can look forward to a free daily manager's reception, a terrace, and designer stores on site. Treat yourself to a facial, a massage, or a body wrap at Zen Spa, the onsite spa. The on-site restaurant, MORA, features ocean views and dinner. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Additional perks include:
  • An indoor pool with sun loungers and a lifeguard on site
  • Free self parking
  • Full breakfast (surcharge), a free shopping center shuttle, and a computer station
  • A gift shop, luggage storage, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 100 rooms offer comforts such as premium bedding and heated floors, in addition to perks like laptop-compatible safes and air conditioning.
Extra conveniences in all rooms include:
  • Egyptian cotton sheets and pillowtop mattresses
  • Showers, bidets, and free toiletries
  • LED TVs with cable channels
  • Heated floors, heating, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free shopping center shuttle
  • Free uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 for adults and USD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Coral Coffe Shop
  • Huerta & Fuegos
  • MORA
  • PIERROT

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Designer stores
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2007
  • Fireplace in lobby
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heated floor
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 20 for adults and USD 20 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Hotel Xelena
Xelena El Calafate
Xelena Hotel
Xelena Hotel El Calafate
Xelena Deluxe Hotel El Calafate
Xelena Deluxe Suites Hotel El Calafate, Argentina - Patagonia
Xelena
Xelena Hotel & Suites El Calafate, Argentina - Patagonia
Xelena Hotel & Suites Hotel
Xelena Hotel & Suites El Calafate
Xelena Hotel & Suites Hotel El Calafate

Frequently asked questions

Does Xelena Hotel & Suites have a pool?

Yes, this property has an indoor pool.

Is Xelena Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Xelena Hotel & Suites?

Self parking is free at this property.

What time is check-in at Xelena Hotel & Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Xelena Hotel & Suites?

Check-out is at 11 AM.

Where is Xelena Hotel & Suites located?

Located in Macrozona Bahía Redonda y Primeros Faldeos, this luxury hotel is within 1 mi (2 km) of Bahía Redonda, Bahía Redonda Viewpoint, and Avenue del Libertador. Lago Argentino and Calafate Fishing are also within 2 mi (3 km).

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Xelena Hotel & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 267 out of 429 reviews
Rating 8 - Good. 98 out of 429 reviews
Rating 6 - Okay. 40 out of 429 reviews
Rating 4 - Poor. 15 out of 429 reviews
Rating 2 - Terrible. 9 out of 429 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Premium bedding, wonderful staff and great view
Stayed 1 night in Apr 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with great views. Sunrise and sunset views were absolutely stunning.
Stayed 4 nights in Mar 2025

8/10 Good

Eric

Liked: Staff & service, amenities, property conditions & facilities
Good view of Argentini Lake, staff is helpful
Stayed 2 nights in Feb 2025

10/10 Excellent

edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service !

Great hotel! The service was excellent! The food, the location, the views, the cleanliness, and the best of all was the service from the front desk, to the waiters and cleaning staff. Definitely recommend this place!
Stayed 2 nights in Mar 2025

6/10 Okay

Selim

Liked: Cleanliness, staff & service
Kind staff and lovely view but room was quite noisy. Breakfast could be better.
Stayed 2 nights in Apr 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Apr 2025

10/10 Excellent

Osmany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 2 nights in Apr 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, room and staff
Stayed 3 nights in Nov 2024

8/10 Good

Carolin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the lake of Argentina. … room was overheated and after complaining it was very cold for the other half of the 4 night stay .
Stayed 4 nights in Apr 2025

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Lake view
Stayed 5 nights in Jan 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern hotel on Lake Argentina

Rooms are clean, modern, and large, but the bathroom was small and cramped. Wifi was poor when we were there, but it apparently was an issue with the provider so it might be better other times? Breakfast had a lot of options. Laundry is hilariously expensive. Location is beautiful.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience from the moment we checked in. Great view of the Argentine Lake, hotel ambiance, and amicable personnel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean room, helpful staff.

Lovely hotel, helpful staff. Our room was a little noisy (on main floor, near elevator and restaurant) so we asked to move. Second room on upper floor was very quiet.
Stayed 2 nights in Feb 2025

10/10 Excellent

Engels

Liked: Cleanliness, staff & service, property conditions & facilities
Everything excelente
Stayed 2 nights in Nov 2024

10/10 Excellent

Xiaoning

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is close to Lake Argentino with a nice view of the lake. The hotel has nice facilities, and the amenities are excellent. The breakfast was wonderful. Like most people we met in Argentina, the hotel staff were very friendly and helpful. It was worth every penny of the price.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, location and service! Recommended!!
Stayed 2 nights in Apr 2024

10/10 Excellent

Norma Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Iris Berry, Ceci, elegante Nice, Place I, Love de Spa And The Restaurant Has Wonderful Food de Stuff Is Berry, Very Nice And I Love Are Stay There For Me Best place in Calafate
Stayed 3 nights in Sep 2024

10/10 Excellent

NADYA

Liked: Staff & service

Nice stay overall

It is a nice hotel but no toiletries were available in my room other than shower gel and lotion. The staff is very nice and helpful! The food was good. The bed was very good and the shower power was great!
Stayed 2 nights in Sep 2024

10/10 Excellent

Fabien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, excellent quality, the staff is very friendly and helpful.
Stayed 2 nights in Oct 2022

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property Not as close to the lake as I expected
Stayed 2 nights in Oct 2024

10/10 Excellent

Tegan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location. Slightly far from town
Stayed 2 nights in Apr 2024

4/10 Poor

Yoav

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort

Disappointed

This is definitely not a 5 star hotel maybe 4. Some rooms are sub par. Breakfast is basic. Toiletries are basic, hair fan weak. Staff is nice. Pool and Spa OK but small.
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Quiet hotel close to town. Great location for exploring around El Calafate.
Stayed 1 night in Jan 2023

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities

A Negative for Hotels.com

There was a mixup with hotel.com. We had organised and paid for a Superior room and was given a Standard room. We were unable to rectify the issue. Other than that the hotel was efficient and helpful and a reasonable place to stay.
Stayed 3 nights in Jan 2025