Hotel Kaiserhof

4.0 star property
Pet-friendly hotel with 2 restaurants connected to a shopping center in Eisenach

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Photo gallery for Hotel Kaiserhof

2 restaurants, dinner served, international cuisine
Hypo-allergenic bedding, in-room safe, desk, soundproofing
Lobby lounge
Sauna
Lobby lounge
Travelers find an elegant retreat at Hotel Kaiserhof, where the sophisticated atmosphere invites relaxation. Guests can select a good book from the library, rejuvenate with a hot stone massage at the spa, or savor international cuisine during dinner service.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking available
  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available

Room options

Available filters for rooms
Showing 9 of 9 rooms

Standard Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hair dryer
Private bathroom
Free bottled water
  • Sleeps 2
  • 1 King Bed

Economy Single Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Free bottled water
Satellite channels
  • Sleeps 1
  • 1 Twin Bed

Standard Single Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Free bottled water
Satellite channels
  • Sleeps 1
  • 1 Twin Bed

Economy Double Room (Studio)

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Free bottled water
Satellite channels
  • Sleeps 2
  • 1 Queen Bed

Comfort Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

Double Room (Studio)

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

Comfort Double Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Free bottled water
  • Sleeps 3
  • 1 Queen Bed

Comfort Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hair dryer
Private bathroom
  • Sleeps 1
  • 1 Twin Bed

Triple Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Free bottled water
Satellite channels
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Map
Wartburgallee 2, Eisenach, TH, 99817

What's nearby

  • Bach House - 8 min walk - 0.4 miles
  • St. George's Church - 8 min walk - 0.5 miles
  • Lutherhaus - 8 min walk - 0.5 miles
  • Drachenschlucht - 5 min drive - 2.1 miles
  • Wartburg Castle - 5 min drive - 1.9 miles

Getting around

  • Eisenach Station - 4 min walk
  • Frankfurt Airport (FRA) - 134 min drive

Restaurants

  • ‪Bellagio - ‬5 min walk
  • ‪Valentino - ‬3 min walk
  • ‪Subway - ‬2 min walk
  • ‪Hotel & Restaurant Glockenhof - ‬7 min walk
  • ‪Zucker & Zimt - ‬7 min walk

About this property

Hotel Kaiserhof

Upscale hotel near Thuringian Forest
Take advantage of a hair salon, a library, and dry cleaning/laundry services at Hotel Kaiserhof. Indulge in some rest and relaxation at Sauna, the onsite spa. Be sure to enjoy international cuisine and more at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and car rentals on site.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Access to a nearby health club, a 24-hour front desk, and ATM/banking services
  • An elevator, free newspapers, and a front-desk safe
Room features
All 64 rooms offer amenities such as free WiFi and safes, in addition to sound-insulated walls and free newspapers.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • Flat-screen TVs with cable channels
  • Heating, daily housekeeping, and desks

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (EUR 10 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 9.50 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Hofbräu am Nikolaitor
  • Turmschaenke

Things to do

  • Full-service spa
  • Library
  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting rooms

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • Elevator (39 inch wide door)
  • Handrails in stairways (35 inches high)
  • Magnifying mirror
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1897
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Free daily newspapers
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 14 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 9.50 per person
  • Uncovered self parking fee: EUR 10 per day
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per day
  • Facilities fee: EUR 10 per person and includes use of: sauna

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Hotel Kaiserhof
Hotel Kaiserhof Eisenach
Kaiserhof Eisenach
Hotel Kaiserhof Hotel
Hotel Kaiserhof Eisenach
Hotel Kaiserhof Hotel Eisenach

Frequently asked questions

Is Hotel Kaiserhof pet-friendly?

Yes, this hotel allows dogs (limit 1 total). There's a fee of EUR 20 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Kaiserhof?

Self parking is available for EUR 10 per day. Limited spots are available.

What time is check-in at Hotel Kaiserhof?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Kaiserhof?

Check-out is at 11 AM.

Where is Hotel Kaiserhof located?

Located in the heart of Eisenach, this spa hotel is steps from Nikolaitor, Thuringian Forest Nature Park, and Karlsplatz. Nikolai Church Eisenach and Landestheater Eisenach are also within 10 minutes. Eisenach Station is only a 4-minute walk and Eisenach West Station is 23 minutes.

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Hotel Kaiserhof Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 78 out of 200 reviews
Rating 8 - Good. 79 out of 200 reviews
Rating 6 - Okay. 33 out of 200 reviews
Rating 4 - Poor. 7 out of 200 reviews
Rating 2 - Terrible. 3 out of 200 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and helpful traditional hotel.
Stayed 1 night in Sep 2025

6/10 Okay

Dr. Gerhard

Liked: Cleanliness, staff & service, property conditions & facilities
ITS okay
Stayed 3 nights in Aug 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes Hotel

Schönes Hotel, sehr gute Lage, schönes großes Zimmer. Das Restaurant war auch sehr gut.
Stayed 1 night in Sep 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Frank

Wir waren nur eine Nacht im Hotel. Das Zimmer und Bad war total in Ordnung und alles sauber. Das Bett bequem und Frühstück hat alle Wünsche erfüllt, Parkplatzatzlatz direkt am Haus im Hof. Vor allem das Personal an der Rezeption und im Frühstücksraum war sehr freundlich und hilfsbereit!!!
Stayed 1 night in May 2025

10/10 Excellent

Corinna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Frühstück, ausreichend Auswahl ,sehr sauber, nettes Personal.
Stayed 3 nights in Aug 2023

6/10 Okay

Verified traveler

Disliked: Room comfort
Fint lille hotel med god beliggenhed. Meget dårlige senge, sparsom morgenmad, men hyggeligt.
Stayed 1 night in Jul 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Perfect location next to old part of town.
Stayed 2 nights in Mar 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Nice old fashion Hotel..close to the trains station and many other local attractions.Quiet, even in a traffic area..Good breakfast available early, even on Sunday
Stayed 1 night in Oct 2023

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location downtown and nice pub in basement area. Nice easy walk to Christmas markets. Train station close as well.
Stayed 2 nights in Dec 2024

8/10 Good

Karina

Liked: Cleanliness, staff & service, amenities
Im großen und ganzen eine sehr gute Unterkunft mit sehr guten Frühstück. Der Parkplatz war etwas teuer.
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful old-style hotel. Just minutes (drive) from the castle.
Stayed 1 night in Jul 2023

10/10 Excellent

Franziska

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles prima danke gerne wieder .
Stayed 1 night in Aug 2023

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyggeligt hotel

Hyggeligt værelse. Dejligt morgenmad og der var p.pl.
Stayed 4 nights in Aug 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Preis-Leistung. Zentrale Lage, sehr freundliches Personal, leckeres Frühstück und sauber. Perfekt für einen Kurztrip.
Stayed 1 night in Aug 2023

2/10 Terrible

Stephan

Mir wurde am Anreisetag ein bereits bezahltes Zimmer abgesagt und ein Zimmer im Thüringer Hof als Alternative gegeben. Ich hatte keine Zeit mit dem Hotel zu diskutieren und habe es angenommen. Im Thüringer Hof hatte ich ein sehr schlechtes Zimmer weil WLAN nicht funktioniert hat und direkt vor dem Fenster ein lauter Kühlwagen ununterbrochen lief. Also kein guter Schlaf. Insgesamt habe ich also schlechte Erfahrungen gemacht.
Stayed 1 night in Jul 2025

10/10 Excellent

Martha

Liked: Cleanliness, property conditions & facilities, room comfort
wonderful
Stayed 2 nights in Apr 2023

8/10 Good

Graziella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zentral und gut

Plus: zentral gelegen, toller Charme, grosszügiges Einzelzimmer, ausreichendes und frisches Frühstück Minus: sehr wenige Parkplätze und eng
Stayed 1 night in Sep 2023

10/10 Excellent

Klaus Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein sehr stilvolles und liebevoll geführtes Haus im Kern der Stadt. Das Highlight sind die zum Hotel gehörenden Turmstuben, ein erstklassiges Weinrestaurant. Habe noch nie etwas gleichwertiges gesehen. Absolute Empfehlung für das Hotel. Gutes Frühstück in angenehmer Atmosphäre. Der Speisesaal, ließe sich durch einige Bilder noch gemütlicher gestalten.
Stayed 1 night in Sep 2024

6/10 Okay

Lutz

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Versprochener Parkplatz nicht vorhanden, Bad veralteter, kein Wellnessbereich Frühstück toll mit dort sehr aufmerksamen Personal
Stayed 1 night in Aug 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zuvorkommendes Personal. Ansprechendes und reichhaltiges Frühstücksbüffet. Abendessen im Hause am besten mit Vorbestellung. Parkmöglichkeiten zwar vorhanden, aber und teuer.
Stayed 3 nights in Oct 2023

10/10 Excellent

Jürgen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Einfach ein schönes altes Hotel, zentral gelegen, gute Parkmöglichkeit (10 € pro Nacht). Leider gab es keinen Kühlschrank und kein Kaffee-Set, hätte ich bei 4 Sternen erwartet. Aber trotz allem gern wieder.
Stayed 3 nights in Aug 2024

8/10 Good

Angelika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist super....würden sofort nochmal kommen und es auch weiter empfehlen. Wenn nur nicht der Parkplatz mit 7 Euro Gebühren wären !! Wir finden das gehört zum Service ,wenn man schon Gast ist. Und wir denken , jeder kommt mit dem PKW. Das war jetzt abzocke auch wenn es ausgeschrieben war. Wo soll man denn sonst parken?
Stayed 1 night in Dec 2024

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness
Wir waren für eine Nacht im Hotel Kaiserhof in Eisenach. Das Personal war nett und hilfsbereit. Der Zustand des Hotels im Allgemeinen ist in Ordnung. Man kann innerhalb weniger Minuten verschiedene Restaurants und Einkaufsmöglichkeiten zu Fuß erreichen. Das Frühstücksangebot war gut und für uns völlig ausreichend. Leider war die Sauberkeit im Zimmer für ein 4-Sterne Hotel nicht ausreichend. Im Bad funktionierte die Dusche nicht richtig und der Duschkopf müsste dringend erneuert werden. Außerdem waren noch Hygieneartikel vom Vorgänger im Badezimmer.
Stayed 1 night in Apr 2024

10/10 Excellent

Cary

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location to the Train Station and historic sites.
Stayed 1 night in Sep 2025

10/10 Excellent

Fabienne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025