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TRU BY Hilton Edmonton Windermere

2.5 star property
Travelers balance fun and relaxation at this Edmonton hotel with its arcade room and indoor pool just minutes from Snow Valley Ski Club

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Photo gallery for TRU BY Hilton Edmonton Windermere

Free daily continental breakfast - TRU BY Hilton Edmonton Windermere (Edmonton)
Exterior - TRU BY Hilton Edmonton Windermere (Edmonton)
Game room - TRU BY Hilton Edmonton Windermere (Edmonton)
Room, 2 Queen Beds, Accessible (Handicap) | Floor plan - TRU BY Hilton Edmonton Windermere (Edmonton)
Bathroom shower - TRU BY Hilton Edmonton Windermere (Edmonton)
TRU BY Hilton Edmonton Windermere offers continental breakfast, an arcade/game room, indoor pool, gym, free WiFi, and self parking. Enjoy the billiards table for extra fun. Staff receive consistently positive reviews from guests.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

8.6 out of 10
Excellent
(109 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Handicap)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible (Handicap)

9.0 out of 10
Wonderful
(6 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

8.6 out of 10
Excellent
(57 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Handicap)

Room, 2 Queen Beds, Accessible (Handicap) | Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible (Handicap)

8.0 out of 10
Very good
(6 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

King Room

  • Sleeps 2
  • Free WiFi

King Room-Hearing Accessible-Roll-in Shower

  • Sleeps 2
  • Free WiFi

2 Queen Beds Room

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in Southwest Edmonton, a neighborhood in Edmonton, TRU BY Hilton Edmonton Windermere is in a shopping district and near the airport. Travelers who have shopping on the agenda can visit South Edmonton Common and West Edmonton Mall, while those looking for another kind of activity may want to check out Snow Valley Ski Club. Looking to enjoy an event or a game? See what's going on at Rogers Place or Edmonton Convention Centre. Spend some time exploring the area's activities, including skiing. Visit our Edmonton travel guide
Map
6025 Andrews Way, Edmonton, AB, T6W 1A4

What's nearby

  • Edmonton_SouthEdmontonCommon_6126902-1
    South Edmonton Common
    7 min drive - 6.3 miles
  • West Edmonton Mall
    West Edmonton Mall
    10 min drive - 10.7 miles
  • Rogers Place
    Rogers Place
    22 min drive - 13.8 miles
  • Currents of Windermere
    10 min walk - 0.5 miles
  • Cineplex Odeon Windermere Cinemas
    17 min walk - 0.9 miles

Getting around

  • Century Park Station
    11 min drive
  • Avonmore Station
    25 min drive
  • Edmonton Intl. Airport (YEG)
    17 min drive

Restaurants

  • Monacci Coffeehouse
    3 min drive
  • Mary Brown's Chicken
    19 min walk
  • Kissa10
    5 min drive
  • Denny’s
    11 min walk
  • McDonald's
    3 min drive

About this property

TRU BY Hilton Edmonton Windermere

Hotel near South Edmonton Common
Located close to Snow Valley Ski Club, TRU BY Hilton Edmonton Windermere provides free continental breakfast, an arcade/game room, and a gym. In addition to a 24-hour business center and a snack bar/deli, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self parking
  • An elevator, a front-desk safe, and a 24-hour front desk
  • Smoke-free premises, a billiards/pool table, and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 90 rooms have comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers
  • 55-inch LCD TVs with premium channels
  • LED light bulbs, refrigerators, and cribs/infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Arcade/game room
  • Crib (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Bathrobes
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: CAD 35.00 for check-in between 3:00 AM and 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35.00 per pet, per night (maximum CAD 125.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are available for CAD 25.00 per stay

Property payment types

Important information

Optional extras

  • Pet fee: CAD 35.00 per pet, per night (maximum CAD 125.00 per stay)
  • Service animals are exempt from fees
  • Late check-in fee: CAD 35.00 for check-in between 3:00 AM and 11:00 AM
  • Crib (infant bed) fee: CAD 25.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Pool access available from 8:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does TRU BY Hilton Edmonton Windermere have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–11:00 PM.

Is TRU BY Hilton Edmonton Windermere pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CAD 35.00 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at TRU BY Hilton Edmonton Windermere?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available from 3:00 AM– 11:00 AM for a fee of CAD 35.00.

What time is check-out at TRU BY Hilton Edmonton Windermere?

Check-out is at 11:00 AM.

Where is TRU BY Hilton Edmonton Windermere located?

Located in Southwest Edmonton, this hotel is 5.8 mi (9.3 km) from South Edmonton Common and within 12 mi (20 km) of Snow Valley Ski Club and University of Alberta. West Edmonton Mall and Edmonton City Centre are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

TRU BY Hilton Edmonton Windermere Reviews

8.4

Very Good

8.8

Cleanliness

8.4

Amenities

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 715 out of 1383 reviews
Rating 8 - Good. 361 out of 1383 reviews
Rating 6 - Okay. 153 out of 1383 reviews
Rating 4 - Poor. 74 out of 1383 reviews
Rating 2 - Terrible. 80 out of 1383 reviews

Reviews

Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a great place to stay. Especially convenient for travelers passing through, with easy access to roads connecting the Edmonton area. Shops and restaurants are also close by.
Stayed 1 night in May 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful and made us feel like we were at home The lobby is very inviting and breakfast was excellent We walked every day over to the mall We love staying here when we visit family in Edmonton
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and excellent facilities - like the breakfast and parking and clean room.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and hospitality. Great pancakes & friendly environment
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Would be nice to have some microwavable meals available for purchase and/or some healthier meal type items to purchase. Also, the pillows were absolutely terrible. The staff were very nice.
Stayed 1 night in May 2026
Verified

8/10 Good

Enas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was okay overall. My room was cleaned during my two-night stay, the staff were friendly, and the bed was comfortable, but the breakfast was disappointing. The scrambled eggs were cold and dry, the bagel wasn’t fresh and it seems old bagel.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Alice

Liked: Cleanliness, amenities, property conditions & facilities
The rooms where very clean and the staff was great.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean rooms and great location
Stayed 1 night in Dec 2025
Verified

8/10 Good

Marcie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found this hotel to be unique and creatively decorated. Had everything we needed in the room. Only complaint would be the pillows were old and uncomfortable, need to be replaced. Breakfast was decent and enough options. Staff was kind. Would stay again.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to find the hotel and is was close to a main road. The staff was friendly, the room was clean and tidy.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Abby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, breakfast was just ok. It was a nice looking place
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and comfortable bed. Very small rooms.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities
Clean room and friendly staff
Stayed 1 night in Feb 2026
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Room, lobby, staff, all great
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Yuanchao

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is not decent, but the staff are nice.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Casey

Liked: Cleanliness, staff & service, amenities
Clean room, comfy bed, nice sheets, continental breakfast.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michelle

awesome clean room, very friendly staff, cute hotel!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
I have stayed at this hotel on many occasions. The staff and service has always been incredible.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Rachel R M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are on the smaller side. I was disappointed there was no microwave and there is no Freezer in the fridge. The pillows were flat. The hotel is new and clean. Staff were friendly. The breakfast was very standard.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and comfortable room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, amenities
Great location and great hotel.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

cindy

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Good accessibility.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ed

Liked: Cleanliness, amenities, property conditions & facilities
Bed was super comfortable and breakfast was wonderful
Stayed 1 night in Dec 2025
Verified

8/10 Good

Chao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The soundproofing of the hotel could be improved. On the first night, I was woken up in the middle of the night by children running and playing in the hallway. However, the following nights were very quiet, and I was able to sleep well. Overall, it was still a good stay. I would suggest that the front desk consider providing earplugs for guests to improve their experience.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Catherine Samantha

Liked: Cleanliness, staff & service, amenities
Staff is so awesome! They are super nice, accommodating and funny! Love staying here! Very clean compared to the many other hotels that I've stay at in the past for sports events. Coffee is a bit on the strong side. And the pancake machine is so cool!
Stayed 2 nights in Feb 2026