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TRU BY Hilton Edmonton Windermere

2.5 star property
Travelers balance fun and relaxation at this Edmonton hotel with its arcade room and indoor pool just minutes from Snow Valley Ski Club

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Photo gallery for TRU BY Hilton Edmonton Windermere

A modern hotel lobby with a coffee station, snack bar, and a 24/7 market sign. - TRU BY Hilton Edmonton Windermere (Edmonton)
A multi-story hotel with a modern design, featuring a prominent logo on the facade. - TRU BY Hilton Edmonton Windermere (Edmonton)
A modern lounge area with seating, a mural, and large windows. - TRU BY Hilton Edmonton Windermere (Edmonton)
A modern lounge area with a blue sofa, purple armchair, and orange hanging chairs. - TRU BY Hilton Edmonton Windermere (Edmonton)
A snack kiosk with a variety of snacks and drinks, a 24/7 market sign, and a 'check out our local items' sign. - TRU BY Hilton Edmonton Windermere (Edmonton)
TRU BY Hilton Edmonton Windermere offers continental breakfast, an arcade/game room, indoor pool, gym, free WiFi, and self parking. Enjoy the billiards table for extra fun. Staff receive consistently positive reviews from guests.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a red accent table, and a decorative wall panel.

Room, 1 King Bed

8.8 out of 10
Excellent
(117 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Handicap)

A hotel hallway with a coat rack, a table, and a door with a sign.

Room, 1 King Bed, Accessible (Handicap)

9.0 out of 10
Wonderful
(8 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

A modern hotel room with a bed, desk, chair, and a large window.

Room, 2 Queen Beds

8.8 out of 10
Excellent
(62 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Handicap)

A hotel room with two beds, a desk, and a large window.

Room, 2 Queen Beds, Accessible (Handicap)

8.4 out of 10
Very good
(7 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

King Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

King Room-Hearing Accessible-Roll-in Shower

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

2 Queen Beds Room

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Southwest Edmonton, a neighborhood in Edmonton, TRU BY Hilton Edmonton Windermere is in a shopping district and near the airport. Travelers who have shopping on the agenda can visit South Edmonton Common and West Edmonton Mall, while those looking for another kind of activity may want to check out Snow Valley Ski Club. Looking to enjoy an event or a game? See what's going on at Rogers Place or Edmonton Convention Centre. Spend some time exploring the area's activities, including skiing. Visit our Edmonton travel guide
Map
6025 Andrews Way, Edmonton, AB, T6W 1A4

What's nearby

  • A street sign with 'South Edmonton Common' and 'Rio Can' on it.
    South Edmonton Common
    6 min drive - 5.6 miles
  • An indoor aquarium with a glass ceiling, a shipwreck, and a waterfall.
    West Edmonton Mall
    10 min drive - 10.7 miles
  • A large yellow building with a curved roof and a modern design.
    University of Alberta
    15 min drive - 10.6 miles
  • Currents of Windermere
    10 min walk - 0.5 miles
  • Cineplex Odeon Windermere Cinemas
    17 min walk - 0.9 miles

Getting around

  • Century Park Station
    11 min drive
  • Avonmore Station
    25 min drive
  • Edmonton Intl. Airport (YEG)
    17 min drive

Restaurants

  • Tesoro
    4 min drive
  • Monacci Coffeehouse
    3 min drive
  • Kissa10
    5 min drive
  • Mary Brown's Chicken
    19 min walk
  • Denny’s
    11 min walk

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  • Breakfast included
  • Spa
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9.0 out of 10, Wonderful, 1,193 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Arcade/game room
  • Crib (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Bathrobes
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: CAD 35.00 for check-in between 3:00 AM and 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35.00 per pet, per night (maximum CAD 125.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are available for CAD 25.00 per stay

Property payment types

Important information

Optional extras

  • Pet fee: CAD 35.00 per pet, per night (maximum CAD 125.00 per stay)
  • Service animals are exempt from fees
  • Late check-in fee: CAD 35.00 for check-in between 3:00 AM and 11:00 AM
  • Crib (infant bed) fee: CAD 25.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Pool access available from 8:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does TRU BY Hilton Edmonton Windermere have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–11:00 PM.

Is TRU BY Hilton Edmonton Windermere pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CAD 35.00 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at TRU BY Hilton Edmonton Windermere?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available from 3:00 AM– 11:00 AM for a fee of CAD 35.00.

What time is check-out at TRU BY Hilton Edmonton Windermere?

Check-out is at 11:00 AM.

Where is TRU BY Hilton Edmonton Windermere located?

Located in Southwest Edmonton, this hotel is 6 mi (9.6 km) from South Edmonton Common and within 12 mi (20 km) of Snow Valley Ski Club and University of Alberta. West Edmonton Mall and Edmonton City Centre are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

TRU BY Hilton Edmonton Windermere Reviews

8.4

Very Good

8.8

Cleanliness

8.4

Amenities

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 751 out of 1435 reviews
Rating 8 - Good. 367 out of 1435 reviews
Rating 6 - Okay. 159 out of 1435 reviews
Rating 4 - Poor. 75 out of 1435 reviews
Rating 2 - Terrible. 83 out of 1435 reviews

Reviews

Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean, newer hotel, great amenities, and breakfast included, with a fair price.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and very helpful. The room was very nice and clean. Breakfast had a good variety. The location was very convenient for the place I needed to visit.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , staffs are nice & helpful, good breakfast & lots of parking space.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable beds, friendly staff
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Pawandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Great service and great location
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Charla

Liked: Staff & service, amenities, property conditions & facilities
Very friendly staff, main lobby was very strong of an air freshener smell. Rooms were clean except for the shower, shower had black mould along the bottom.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Racressa

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the lobby, it was clean and smells clean. There's a pool table that you can play with your family and friends. The room is a bit tight and there was no microwave to heat up the food, you will have to go down to the lobby and heat your food there. I think the hotel is good for an overnight stay.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most impressive check-in I have experienced. The lady was extremely organized and polite. The room was good with everything one would need. If you didn’t have something in your room the front desk would be there to help.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a great place to stay. Especially convenient for travelers passing through, with easy access to roads connecting the Edmonton area. Shops and restaurants are also close by.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful and made us feel like we were at home The lobby is very inviting and breakfast was excellent We walked every day over to the mall We love staying here when we visit family in Edmonton
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and excellent facilities - like the breakfast and parking and clean room.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern hotel with friendly staff and a good complimentary breakfast. The location was convenient, and the common areas were well maintained. My only complaint was that the beds were quite firm, which made sleeping a little less comfortable. Overall, a great stay and good value for the price.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and hospitality. Great pancakes & friendly environment
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Alice

Liked: Cleanliness, amenities, property conditions & facilities
The rooms where very clean and the staff was great.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean rooms and great location
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Would be nice to have some microwavable meals available for purchase and/or some healthier meal type items to purchase. Also, the pillows were absolutely terrible. The staff were very nice.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to find the hotel and is was close to a main road. The staff was friendly, the room was clean and tidy.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Abby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, breakfast was just ok. It was a nice looking place
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities
Clean room and friendly staff
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Enas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was okay overall. My room was cleaned during my two-night stay, the staff were friendly, and the bed was comfortable, but the breakfast was disappointing. The scrambled eggs were cold and dry, the bagel wasn’t fresh and it seems old bagel.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and comfortable bed. Very small rooms.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Marcie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found this hotel to be unique and creatively decorated. Had everything we needed in the room. Only complaint would be the pillows were old and uncomfortable, need to be replaced. Breakfast was decent and enough options. Staff was kind. Would stay again.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Room, lobby, staff, all great
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, amenities
Great location and great hotel.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Casey

Liked: Cleanliness, staff & service, amenities
Clean room, comfy bed, nice sheets, continental breakfast.
Stayed 1 night in Feb 2026