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Holiday Inn Hotel & Suites West Edmonton by IHG

3.0 star property
Hotel in Edmonton with a 24-hour fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Holiday Inn Hotel & Suites West Edmonton by IHG

Indoor pool
Bar (on property)
In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hair dryer
Coffee/tea maker
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hair dryer
Coffee/tea maker
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed (Additional Living Area)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Sofa bed - double
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Leisure)

Standard Room, 1 King Bed (Leisure) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed (Leisure)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hair dryer
Coffee/tea maker
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Separate bedroom
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hair dryer
Coffee/tea maker
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
Coffee/tea maker
  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Mobility Accessible (Mobility)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Sofa bed - double
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
9.0 out of 10, Wonderful, 1,299 reviews
Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

About the neighborhood

Map
11330 - 170th Street, Edmonton, AB, T5S 2X1

What's nearby

  • TELUS World of Science-Edmonton - 5 min drive - 2.6 miles
  • West Edmonton Mall - 6 min drive - 3.0 miles
  • Fantasyland - 7 min drive - 3.7 miles
  • World Waterpark - 7 min drive - 3.6 miles
  • University of Alberta - 10 min drive - 5.5 miles

Getting around

  • Kingsway-Royal Alex Station - 10 min drive
  • Edmonton Station - 11 min drive
  • Edmonton Intl. Airport (YEG) - 37 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪Tim Hortons - ‬3 min walk
  • ‪IHOP - ‬14 min walk
  • ‪Fife N' Dekel - ‬19 min walk

About this property

Holiday Inn Hotel & Suites West Edmonton by IHG

Hotel near West Edmonton Mall
You can look forward to dry cleaning/laundry services, a fireplace in the lobby, and a bar at Holiday Inn Hotel & Suites West Edmonton by IHG. For some rest and relaxation, visit the hot tub. The on-site restaurant, Rickys All Day Grill, offers breakfast, lunch, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with a 24-hour gym and a business center.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), an electric car charging station, and laundry services
  • Multilingual staff, a front-desk safe, and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 112 rooms offer comforts such as pillow menus and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Hindi, Korean, Swahili, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 15 for adults and CAD 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rickys All Day Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 889 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 for adults and CAD 15 for children
  • Pet fee: CAD 20.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel West Edmonton
Holiday Inn West Edmonton
Edmonton Holiday Inn
Holiday Inn Edmonton
Edmonton Holiday Inn
Holiday Inn Hotel & Suites West Edmonton Alberta
Holiday Inn Hotel And Suites West Edmonton
Holiday Inn Hotel & Suites West Edmonton Alberta
Holiday Inn Edmonton
Holiday Inn Hotel Suites West Edmonton

Frequently asked questions

Does Holiday Inn Hotel & Suites West Edmonton by IHG have a pool?

Yes, this property has an indoor pool.

Is Holiday Inn Hotel & Suites West Edmonton by IHG pet-friendly?

Yes, this property allows pets (limit 2 total). There's a fee of CAD 20.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Holiday Inn Hotel & Suites West Edmonton by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Hotel & Suites West Edmonton by IHG?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Hotel & Suites West Edmonton by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Hotel & Suites West Edmonton by IHG located?

Located in West Edmonton, this hotel is 0.8 mi (1.3 km) from Oasis Centre and within 3 mi (5 km) of TELUS World of Science-Edmonton and Yellowhead Casino. Ice Palace and Professor Wem's Adventure Golf are also within 3 mi (5 km).

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Holiday Inn Hotel & Suites West Edmonton by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 548 out of 1011 reviews
Rating 8 - Good. 328 out of 1011 reviews
Rating 6 - Okay. 79 out of 1011 reviews
Rating 4 - Poor. 31 out of 1011 reviews
Rating 2 - Terrible. 25 out of 1011 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Very close to the location in which I was attending training for the week.
Stayed 4 nights in May 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
liked this hotel a
Stayed 3 nights in Apr 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay at.
Stayed 2 nights in Feb 2025

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, property conditions & facilities
Good place good rooms good pool and hot tub
Stayed 1 night in Mar 2025

8/10 Good

Lois

Liked: Cleanliness, staff & service, property conditions & facilities
Loved having a Ricky's right in the building.
Stayed 2 nights in Apr 2025

10/10 Excellent

Peter Van

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, the pillows were so comfy, The bed was always made and the linens always clean. We weren't there long enough to try the swimming pool but we definitely do that next time. We are big fans of the Holiday Inn Express.
Stayed 4 nights in May 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds, convenient Ricky's located in Hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
I liked it because it was really convenient to the mall and Other places
Stayed 2 nights in Apr 2025

8/10 Good

Gerhart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Mar 2025

10/10 Excellent

Franz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Dec 2024

10/10 Excellent

Leanne

Liked: Amenities
Everything was great!
Stayed 1 night in Mar 2025

8/10 Good

PHILIPPE

We like the hot tub and the bed was very comfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great stay
Stayed 2 nights in Dec 2024

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
The check in staff were most courteous and professional. A pleasure to deal with!
Stayed 1 night in Apr 2025

8/10 Good

Nicola

Liked: Cleanliness, property conditions & facilities
Welcoming staff could have been a bit friendlier. Carpets need to be replaced, elevator buttons updated to work better.
Stayed 2 nights in May 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with our stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great and affordable dining and convenient location.
Stayed 1 night in Nov 2024

10/10 Excellent

Parambir

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 3 nights in Feb 2025

10/10 Excellent

Bambi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Feb 2025

10/10 Excellent

Chris

Liked: Amenities
House keeping
Stayed 2 nights in Mar 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub could have been hotter, otherwise, no issues
Stayed 2 nights in Apr 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Feb 2025

8/10 Good

Sheryl

Really good stay
Stayed 1 night in Oct 2024