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Holiday Inn Hotel & Suites West Edmonton by IHG

3.0 star property
Travelers can cozy up by the fireplace or energize in the 24-hour gym at this West Edmonton hotel, perfectly positioned for exploring the vibrant city.

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Photo gallery for Holiday Inn Hotel & Suites West Edmonton by IHG

A hotel room with a bed, a bedside lamp, a mirror, a plant, and a telephone. - Holiday Inn Hotel & Suites West Edmonton by IHG (Edmonton)
A hotel room with a large bed, a desk with a computer, a lamp, and a framed picture on the wall. - Holiday Inn Hotel & Suites West Edmonton by IHG (Edmonton)
A living room with a sofa, two side tables, a coffee table, and two lamps. - Holiday Inn Hotel & Suites West Edmonton by IHG (Edmonton)
A hotel room with a sofa, armchair, and a small table. - Holiday Inn Hotel & Suites West Edmonton by IHG (Edmonton)
A hotel room with a sofa, armchair, dining table, and a small desk with a lamp. - Holiday Inn Hotel & Suites West Edmonton by IHG (Edmonton)
Holiday Inn Hotel & Suites West Edmonton places visitors in the heart of the action. Guests relax by the lobby fireplace, rejuvenate in the spa tub, or maintain fitness in the 24-hour gym. Enjoy on-site dining, free WiFi, an indoor pool, and impressive staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 11 of 11 rooms

Standard Room

9.8 out of 10
Exceptional
(10 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Leisure)

A hotel room with a bed, a bedside lamp, a mirror, a plant, and a telephone.

Standard Room, 1 King Bed (Leisure)

8.8 out of 10
Excellent
(43 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(62 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed (Additional Living Area)

A hotel room with a large bed, a desk with a computer, a lamp, and a framed picture on the wall.

Suite, 1 King Bed (Additional Living Area)

9.4 out of 10
Exceptional
(13 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk with a computer, a lamp, and a framed picture on the wall.

Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed, Accessible (Mobility)

9.8 out of 10
Exceptional
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 2 Queen Beds, Accessible (Mobility)

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Suite, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for 2 Queen Beds Standard

In-room safe, desk, laptop workspace, iron/ironing board

2 Queen Beds Standard

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for DOUBLE TWO QUEEN BEDS

In-room safe, desk, laptop workspace, iron/ironing board

DOUBLE TWO QUEEN BEDS

  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

DOUBLE Accessible

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in West Edmonton, a neighborhood in Edmonton, Holiday Inn Hotel & Suites West Edmonton by IHG is in a shopping district. Travelers eager for a bit of culture can stop by Northern Alberta Jubilee Auditorium, while those who have shopping on the agenda may want to visit West Edmonton Mall and Kingsway Mall. Looking to enjoy an event or a game? See what's going on at Rogers Place or Commonwealth Stadium. Spend some time exploring the area's activities, including skiing. Visit our Edmonton travel guide
Map
11330 - 170th Street, Edmonton, AB, T5S 2X1

What's nearby

  • A modern building with a glass entrance, surrounded by trees and benches.
    Oasis Centre
    14 min walk - 0.8 miles
  • A modern architectural building with a unique design, featuring a sloped roof and a large antenna structure.
    TELUS World of Science-Edmonton
    5 min drive - 2.8 miles
  • An indoor aquarium with a glass ceiling, a shipwreck, and a waterfall.
    West Edmonton Mall
    6 min drive - 3.5 miles
  • A modern building with the Rogers Place sign, a medical facility, and an Ice District sign.
    Rogers Place
    12 min drive - 6.3 miles
  • CARNA Museum & Archives
    11 min walk - 0.6 miles

Getting around

  • Kingsway-Royal Alex Station
    10 min drive
  • Edmonton Station
    11 min drive
  • Edmonton Intl. Airport (YEG)
    37 min drive

Restaurants

  • Lore Pizza By Trial & Ale
    3 min drive
  • Tim Hortons
    3 min drive
  • IHOP
    14 min walk
  • Tim Hortons
    3 min walk
  • Rockin Robyn's
    18 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 15 for adults and CAD 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rickys All Day Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 889 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 for adults and CAD 15 for children
  • Pet fee: CAD 20.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Hotel & Suites West Edmonton by IHG have a pool?

Yes, this property has an indoor pool.

Is Holiday Inn Hotel & Suites West Edmonton by IHG pet-friendly?

Yes, this property allows pets (limit 2 total). There's a fee of CAD 20.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Hotel & Suites West Edmonton by IHG?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Hotel & Suites West Edmonton by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Hotel & Suites West Edmonton by IHG located?

Located in West Edmonton, this hotel is 0.8 mi (1.3 km) from Oasis Centre and within 3 mi (5 km) of TELUS World of Science-Edmonton and Yellowhead Casino. Ice Palace is 3 mi (4.8 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Hotel & Suites West Edmonton by IHG Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 547 out of 1002 reviews
Rating 8 - Good. 307 out of 1002 reviews
Rating 6 - Okay. 84 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Ladi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, food was good and the rooms were exceptionally clean...
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and comfortable easy to get in and friendly staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay saff very friendly and helpful
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Ladi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and the staff members were very polite and helpful
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean in my room and throughout the hotel
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Essy to find and perfect for where we needed to be. Room was clean, enjoyed the pool and hot tub. Very friendly staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Margret

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and comfortable! Staff were friendly and inviting!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

NIXON

Liked: Cleanliness, staff & service, amenities
Cleam room and very polite staff.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Clean room, great staff
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was fresh and clean, no yucky weird smells Had a Ricky’s diner that was very good to eat at all in all great place to stay . We stayed for 3 nights. Had no complaints .
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Darlene

Great property for the price, very accommodating, pool and hot tub were always available with little to no other guests
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff, room was clean and it was close to everything we needed
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Phoebe and Merle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice to have laundry and mezzanine. The staff was very nice & accommodating! Ricky’s restaurant was a bonus, greet food & staff! 😊
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good . All in all it was a good stay. No complaints. The pool not really child oriented but they swam played and enjoyed.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice Ricki's in hotel. clean room
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Brennon

Liked: Cleanliness, property conditions & facilities
Great place. Easy access to roads for shopping areas.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Over all it was very good. The only negative was the kids running up and down the hall playing some sort of game. Kids will be kids but some supervision would have been nice.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms. Comfortable beds. I give an okay review on staff because I felt interegated by reception. The reception was not friendly and repeatedly asked me if there were others joining us. I had reserved for myself and my granddaughter during a children’s festival. What is odd about that? The rest of the staff were accommodating
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
Room was great, clean & spotless. Staff were excellent. We had a great stay at this hotel.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

norm

Yes rooms were clean and staff was good and courteous
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Eve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly location!
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Gabriella

Nice hotel and rooms. Restaurant at hotel was very convenient and the food was very good.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities
Clean, comfy bed
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Rory

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean place. Friendly staff Rickie’s restaurant had good food but no atmosphere. The waiter was solo and was the bartender as well. Needed a straightening up and organizing Overall happy with our stay
Stayed 3 nights in Mar 2026