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Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

2.5 star property
Travelers unwind by the lobby fireplace or prepare for nearby shopping adventures at this welcoming hotel with a hearty breakfast and modern comforts.

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Photo gallery for Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

A spacious lobby with a reception desk, seating area, and a large screen. - Holiday Inn Express & Suites West Edmonton - Mall Area by IHG (Edmonton)
A spacious lobby with a high ceiling, wooden paneling, and a seating area with green patterned sofas and chairs. - Holiday Inn Express & Suites West Edmonton - Mall Area by IHG (Edmonton)
A buffet with labeled containers of omelets and other dishes. - Holiday Inn Express & Suites West Edmonton - Mall Area by IHG (Edmonton)
A Holiday Inn Express & Suites building with a modern design, featuring a prominent sign, a covered entrance, and multiple windows. - Holiday Inn Express & Suites West Edmonton - Mall Area by IHG (Edmonton)
A swimming pool with a tiled floor, marked depth indicators, and a blue and white color scheme. - Holiday Inn Express & Suites West Edmonton - Mall Area by IHG (Edmonton)
Holiday Inn Express & Suites West Edmonton - Mall Area offers a refreshing start with continental breakfast before guests enjoy the indoor pool or spa tub. The helpful staff enhances the experience at this conveniently located IHG Hotel near shopping destinations.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room (Specialty)

A bed with white bedding and pillows against a wooden headboard.

Room (Specialty)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Standard Room

A hotel room with a wooden headboard, a bedside phone, a pillow, and a patterned bench.

Standard Room

10.0 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower) | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed (Walk-In Shower)

9.8 out of 10
Exceptional
(18 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window.

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(153 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, Multiple Beds, Accessible (Communications, Roll-In Shower)

A hotel room with two beds, a desk, a chair, a TV, and a window.

Suite, Multiple Beds, Accessible (Communications, Roll-In Shower)

8.6 out of 10
Excellent
(20 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, Multiple Beds

A hotel room with two beds, a desk, a chair, a TV, and a window.

Suite, Multiple Beds

9.0 out of 10
Wonderful
(74 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Jetted Tub

A modern bathroom with two sinks, a large mirror, a shower area, and a wooden vanity.

Suite, 1 King Bed, Jetted Tub

9.0 out of 10
Wonderful
(24 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed (Walk-In Shower)

A hotel room with a large bed, a desk, a chair, and a TV.

Suite, 1 King Bed (Walk-In Shower)

9.6 out of 10
Exceptional
(53 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

About the neighborhood

West Edmonton, a neighborhood in Edmonton with great shopping, is home to Holiday Inn Express & Suites West Edmonton - Mall Area by IHG. TELUS World of Science-Edmonton and Fort Edmonton Park are cultural highlights, or if an activity is on the agenda, check out Snow Valley Ski Club. Looking to enjoy an event or a game? See what's going on at Rogers Place or Edmonton Convention Centre. Visit our Edmonton travel guide
Map
18520 100 Avenue Northwest, Building 2, Edmonton, AB, T5S 0K6

What's nearby

  • An indoor aquarium with a glass ceiling, a shipwreck, and a waterfall.
    West Edmonton Mall
    3 min drive - 1.8 miles
  • An indoor water park with multiple slides and pools.
    World Waterpark
    3 min drive - 2.0 miles
  • A golf course with a clubhouse, a clear sky, and a forested area.
    Elk Island Golf Course
    3 min drive - 3.0 miles
  • Fantasyland
    3 min drive - 2.0 miles
  • Galaxyland
    4 min drive - 1.8 miles

Getting around

  • Corona Station
    12 min drive
  • Edmonton Station
    16 min drive
  • Edmonton Intl. Airport (YEG)
    30 min drive

Restaurants

  • Chick-Fil-A
    13 min walk
  • Seafood City Edmonton
    17 min walk
  • Grill City
    16 min walk
  • McDonald's
    10 min walk
  • McDonald's
    14 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

A car is recommended for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express & Suites West Edmonton - Mall Area by IHG have a pool?

Yes, this property has an indoor pool.

Is Holiday Inn Express & Suites West Edmonton - Mall Area by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express & Suites West Edmonton - Mall Area by IHG located?

Located in West Edmonton, this hotel is 1.8 mi (2.9 km) from West Edmonton Mall and within 9 mi (15 km) of TELUS World of Science-Edmonton and Rogers Place. Alberta Legislature Building and Edmonton Convention Centre are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 993 out of 1529 reviews
Rating 8 - Good. 347 out of 1529 reviews
Rating 6 - Okay. 97 out of 1529 reviews
Rating 4 - Poor. 42 out of 1529 reviews
Rating 2 - Terrible. 50 out of 1529 reviews

Reviews

Verified review

10/10 Excellent

Kayden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and clean would definitely stay again
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Kehinde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, hot tub, clean room, lovely shower
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Hunter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the staff was very friendly
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Payton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast and plenty of options for those with gluten free dietary restriction.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Tarilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was pretty standard, but the rooms were clean and had great storage!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best complimentary breakfast options!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay for 6 PAX. Free breakfast, lots of choices for breakfast. Clean rooms.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are standard but nice. Comfortable beds, good air conditioning, but basic television on offer. Staff were attentive and the included breakfast was better than expected. The pool, hot tub, and games room are a nice touch.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Elleneil Archie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cleaned room Friendly Staff Good Job!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and I love the underground parking
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience, anything we needed the staff were quick to provide whatever it was with a smile on their face. They’re were all really friendly :)
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. Staff was always helpful and accommodating. Breakfast was fresh and delicious. Pool was fun and workout room was clean. Plenty of parking. Great accommodation all around. Would stay here again.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and spacious. Every staff member we met were pleasant and kind. Always seemed to greet you with a smile on their face ..
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Sheryl

Liked: Cleanliness, amenities, property conditions & facilities
Relaxing stay!
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Janine

Disliked: Amenities
Parking was not good. Only one elevator was working and was very inconvenient. Cleaning staff were very nice.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were a few things that were not working properly at the hotel. Only one elevator working made for long waits, and the hot tub was also not functioning properly. Staff were friendly and rooms were clean. It can be a bit tricky getting in and out of the hotel - depending which way you come in and leave.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean n staff were very friendly and helpful
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent selection for breakfast of both hot and cold food, clean rooms, great pool and hottub and attentive staff. Would 100% stay again!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, a bit small for a family room but we made it work! Kids loved the pool me and my husband enjoyed the hot tub. Breakfast was good. Staff were very friendly and helpful.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay our room was spacious and comfortable, and super quiet.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 nights, our room was clean and spacious. What sets this hotel above others is the staff, they were fabulous. I received test messages throughout our day just checking in to see how are stay was going and if we needed anything. I did put in a request for a couple items that were delivered promptly, this was so appreciated. The staff working in the breakfast bar were so helpful and kept the food stocked and area was spotless, very nice comfortable seating. Would definitely stay here again!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Breakfast was crowded but the food was good.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was the best we have ever had! We were there for 4 mornings and there was good variety every morning. The pool area was nice and clean. The rooms were clean and the beds were comfortable. The ac unit wasn't too loud. Had some noise from the people above us only when they were jumping or running but regular footsteps weren't heard. We mentioned it to the front desk staff and they dealt with it immediately. We also asked for an extra blanket and they brought it right away.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Jamie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff !
Stayed 4 nights in Feb 2026