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Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

2.5 star property
Travelers unwind by the lobby fireplace or prepare for nearby shopping adventures at this welcoming hotel with a hearty breakfast and modern comforts.

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Photo gallery for Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

Exterior - Holiday Inn Express & Suites West Edmonton - Mall Area by IHG (Edmonton)
Suite, 1 King Bed, Jetted Tub | In-room safe, desk, blackout drapes, soundproofing - Holiday Inn Express & Suites West Edmonton - Mall Area by IHG (Edmonton)
Exterior - Holiday Inn Express & Suites West Edmonton - Mall Area by IHG (Edmonton)
Exterior - Holiday Inn Express & Suites West Edmonton - Mall Area by IHG (Edmonton)
Free daily continental breakfast - Holiday Inn Express & Suites West Edmonton - Mall Area by IHG (Edmonton)
Holiday Inn Express & Suites West Edmonton - Mall Area offers a refreshing start with continental breakfast before guests enjoy the indoor pool or spa tub. The helpful staff enhances the experience at this conveniently located IHG Hotel near shopping destinations.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room (Specialty)

In-room safe, desk, blackout drapes, soundproofing

Room (Specialty)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout drapes, soundproofing

Standard Room

10.0 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower) | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed (Walk-In Shower)

9.8 out of 10
Exceptional
(18 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(141 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, Multiple Beds, Accessible (Communications, Roll-In Shower)

In-room safe, desk, blackout drapes, soundproofing

Suite, Multiple Beds, Accessible (Communications, Roll-In Shower)

8.6 out of 10
Excellent
(20 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout drapes, soundproofing

Suite, Multiple Beds

9.2 out of 10
Wonderful
(67 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub | In-room safe, desk, blackout drapes, soundproofing

Suite, 1 King Bed, Jetted Tub

9.0 out of 10
Wonderful
(23 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed (Walk-In Shower)

Suite, 1 King Bed (Walk-In Shower) | In-room safe, desk, blackout drapes, soundproofing

Suite, 1 King Bed (Walk-In Shower)

9.6 out of 10
Exceptional
(53 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

About the neighborhood

West Edmonton, a neighborhood in Edmonton with great shopping, is home to Holiday Inn Express & Suites West Edmonton - Mall Area by IHG. TELUS World of Science-Edmonton and Fort Edmonton Park are cultural highlights, or if an activity is on the agenda, check out Snow Valley Ski Club. Looking to enjoy an event or a game? See what's going on at Rogers Place or Edmonton Convention Centre. Visit our Edmonton travel guide
Map
18520 100 Avenue Northwest, Building 2, Edmonton, AB, T5S 0K6

What's nearby

  • West Edmonton Mall
    West Edmonton Mall
    3 min drive - 1.8 miles
  • World Waterpark
    World Waterpark
    3 min drive - 2.0 miles
  • Edmonton_ElkIslandGolfCourse_553248621532864557-4
    Elk Island Golf Course
    4 min drive - 3.0 miles
  • Fantasyland
    3 min drive - 2.0 miles
  • Galaxyland
    4 min drive - 1.8 miles

Getting around

  • Corona Station
    12 min drive
  • Edmonton Station
    16 min drive
  • Edmonton Intl. Airport (YEG)
    30 min drive

Restaurants

  • Chick-Fil-A
    13 min walk
  • Seafood City Edmonton
    17 min walk
  • Grill City
    16 min walk
  • McDonald's
    14 min walk
  • McDonald's
    10 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

A car is recommended for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express & Suites West Edmonton - Mall Area by IHG have a pool?

Yes, this property has an indoor pool.

Is Holiday Inn Express & Suites West Edmonton - Mall Area by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express & Suites West Edmonton - Mall Area by IHG located?

Located in West Edmonton, this hotel is 1.8 mi (2.9 km) from West Edmonton Mall and within 9 mi (15 km) of TELUS World of Science-Edmonton and Rogers Place. Alberta Legislature Building and Edmonton Convention Centre are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 969 out of 1508 reviews
Rating 8 - Good. 357 out of 1508 reviews
Rating 6 - Okay. 93 out of 1508 reviews
Rating 4 - Poor. 43 out of 1508 reviews
Rating 2 - Terrible. 46 out of 1508 reviews

Reviews

Verified

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and I love the underground parking
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, a bit small for a family room but we made it work! Kids loved the pool me and my husband enjoyed the hot tub. Breakfast was good. Staff were very friendly and helpful.
Stayed 3 nights in May 2026
Verified

8/10 Good

Sheryl

Liked: Cleanliness, amenities, property conditions & facilities
Relaxing stay!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean n staff were very friendly and helpful
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Breakfast was crowded but the food was good.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay our room was spacious and comfortable, and super quiet.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean upon arrival. Fantastic breakfast. Fresh made.
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Dany

Liked: Cleanliness, staff & service
Good location, good breakfast, room was clean, comfy beds and pillows. Unfortunately the hotel is noisy, noise from above rooms and from corridor are very audible.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities
nothing wrong clean and nice with helpful staff
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Allan

Liked: Cleanliness, amenities, property conditions & facilities
The area is very clean, easy parking, also have an underground parking. Breakfast that is included are great. Really enjoyed the atmosphere. Staff were great.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff !
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Love staying here with my kids . Rooms are always clean and staff are so helpful and kind
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

halmelton

Clean room, friendly staff. Warm breakfast
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Alex

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel is relatively new and looks nice and clean. The air conditioner in our first room didn’t work, but the hotel wouldn’t change our room until the repair tech couldn’t fix it, approximately an hour after we checked in. Kinda ridiculous! Anyway, everything else was fine.
Stayed 1 night in May 2026
Verified

8/10 Good

Yan Jin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good breakfast and convenient location.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities
Great stay here this week. Included breakfast that was surprisingly good. Staff were great. Hotel is clean.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Amie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast and easy. The complimentary underground parking was nice to have. The room was clean and spacious with ample plug-ins for charging devices. Extra touches like Dove shampoo, body wash and lotion were provided in the washroom along with ‘vanity packs’ with cotton swabs and nail file were appreciated.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Great room, spacious, super clean, plenty of towels, comfy beds, very quiet, friendly staff always smiling and greeting us.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kaila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and spacious. The breakfast had a ton of variety and tasted great. Free parking. My kid got sick and the staff were FANTASTIC about anything we needed. The pull out bed had seen better days and one elevator was out of order twice during our stay. But we will be back. They even allowed us to claim our choice passes to WEM before we checked in.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Sean

Liked: Cleanliness
Good breakfast
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and professional. Always a great stay.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Vivian

Liked: Cleanliness, amenities, property conditions & facilities
I always stay here when I am in town. Very clean and family friendly.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Always the best to stay here. Love the staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Stephien

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the staff where helpful. breakfast was good for a complimentary breakfast.
Stayed 2 nights in Nov 2025