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Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

2.5 star property
Eco-certified hotel with free breakfast and a fitness center

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Photo gallery for Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

Relax in our spacious lobby with a reception desk, comfortable seating area, and large flat-screen TV.
Relax by the pool with a view of the outside, surrounded by comfortable seating and a handrail for safety.
Relax in a stylish room with a comfortable bed, bedside table, and decorative accents.
Indulge in a variety of dishes, including turkey sausage and bacon, at our self-service buffet.
Relax in the comfortable seating area with a sofa and armchairs, and enjoy a beverage at the small table.

Popular amenities

  • Hot Tub
  • Pool
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(115 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Roll-in Shower (Communications, Roll-In Shower)

1 bedroom, in-room safe, desk, blackout drapes

Suite, Multiple Beds, Roll-in Shower (Communications, Roll-In Shower)

8.8 out of 10
Excellent
(16 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Sofa bed - double
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower) | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (Walk-In Shower)

9.8 out of 10
Exceptional
(14 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Walk-In Shower)

Suite, 1 King Bed (Walk-In Shower) | 1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 King Bed (Walk-In Shower)

9.6 out of 10
Exceptional
(43 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Sofa bed - double
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds

1 bedroom, in-room safe, desk, blackout drapes

Suite, Multiple Beds

9.4 out of 10
Exceptional
(53 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Sofa bed - double
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub | 1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Jetted Tub

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Specialty)

1 bedroom, in-room safe, desk, blackout drapes

Room (Specialty)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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  • Hot Tub
  • Breakfast included
  • Pet friendly
9.0 out of 10, Wonderful, 2,492 reviews
Hyatt Place Edmonton-West

About the neighborhood

Map
18520 100 Avenue Northwest, Building 2, Edmonton, AB, T5S 0K6

What's nearby

  • West Edmonton Mall - 3 min drive - 1.4 miles
  • Fantasyland - 3 min drive - 1.6 miles
  • World Waterpark - 3 min drive - 1.6 miles
  • Fort Edmonton Park - 10 min drive - 4.8 miles
  • University of Alberta - 13 min drive - 6.5 miles

Getting around

  • Corona Station - 12 min drive
  • Edmonton Station - 16 min drive
  • Edmonton Intl. Airport (YEG) - 30 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Travelodge by Wyndham Edmonton West - ‬9 min walk
  • ‪Burger King - ‬2 min drive
  • ‪Arby's - ‬15 min walk

About this property

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

Eco-certified hotel near West Edmonton Mall
Located close to TELUS World of Science-Edmonton and Fort Edmonton Park, Holiday Inn Express & Suites West Edmonton - Mall Area by IHG provides free continental breakfast, an arcade/game room, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a gym.
Other perks include:
  • An indoor pool
  • Free self parking
  • An electric car charging station, express check-out, and ATM/banking services
  • Tour/ticket assistance, meeting rooms, and a TV in the lobby
  • Guest reviews give top marks for the breakfast, helpful staff, and proximity to shopping
Room features
All 137 rooms include comforts such as pillow menus and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Free toiletries and hair dryers
  • 48-inch TVs with cable channels
  • Refrigerators, microwaves, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

A car is recommended for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express West Edmonton Mall Area Hotel
Holiday Inn Express West Edmonton Mall Area
Holiday Inn Exp Stes W At Mall
Holiday Inn Express Suites West Edmonton Mall Area
Holiday Inn Express Suites West Edmonton Mall Area by IHG
Holiday Inn Express Suites West Edmonton Mall Area an IHG Hotel

Frequently asked questions

Does Holiday Inn Express & Suites West Edmonton - Mall Area by IHG have a pool?

Yes, this property has an indoor pool.

Is Holiday Inn Express & Suites West Edmonton - Mall Area by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express & Suites West Edmonton - Mall Area by IHG located?

Located in West Edmonton, this eco-certified hotel is 1.8 mi (2.9 km) from West Edmonton Mall and within 9 mi (15 km) of TELUS World of Science-Edmonton and Rogers Place. Alberta Legislature Building and Edmonton Convention Centre are also within 9 mi (15 km).

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Holiday Inn Express & Suites West Edmonton - Mall Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 864 out of 1347 reviews
Rating 8 - Good. 330 out of 1347 reviews
Rating 6 - Okay. 78 out of 1347 reviews
Rating 4 - Poor. 32 out of 1347 reviews
Rating 2 - Terrible. 43 out of 1347 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Liked: Property conditions & facilities
Was a great place to stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Reyna Maria De La

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean hotel!
Stayed 3 nights in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel good to stay!
Stayed 1 night in Jul 2025

10/10 Excellent

Varkha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay.
Stayed 1 night in Jul 2025

8/10 Good

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Great location, and clean.
Stayed 3 nights in Jul 2025

10/10 Excellent

stephanie

Liked: Cleanliness, amenities, property conditions & facilities
everything was amazing, breakfast was my favourite!
Stayed 2 nights in Jul 2025

10/10 Excellent

Connie

Liked: Cleanliness
Nice clean hotel in an excellent Location
Stayed 2 nights in Apr 2025

10/10 Excellent

Colin

Liked: Cleanliness, amenities, property conditions & facilities
super easy stay with parking and everything I needed
Stayed 1 night in Jun 2025

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel with all the basics. Relatively close to West Edmonton mall.
Stayed 1 night in Jul 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so nice and polite. Breakfast was good and fresh. Really enjoyed my stay
Stayed 1 night in Jun 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Location is was perfect. Rooms were quiet and very clean
Stayed 2 nights in Jun 2025

10/10 Excellent

Brenden

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, comfy beds
Stayed 2 nights in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Clean and Quiet.
Stayed 3 nights in Jun 2025

10/10 Excellent

Wendy

Liked: Amenities
Wonderful
Stayed 1 night in Jul 2025

8/10 Good

Harris

Liked: Amenities
I like the location it’s closed to everything.
Stayed 2 nights in Jul 2025

10/10 Excellent

Estela

Liked: Cleanliness, amenities, property conditions & facilities
Service was great, rooms were spacious and clean, breakfast was awesome.
Stayed 1 night in May 2025

10/10 Excellent

Satinder

Liked: Cleanliness, amenities, property conditions & facilities
Great location, lots of essential stores in walking distance. Room and service was top notch. Enjoyed wide variety for breakfast. Great staff. Enjoyed my stay at Holiday Inn.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kiana

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay. Big room, fit 5 people no problem. I forgot my jacket at the hotel and the staff were honest and put it aside for me to come get at a later time
Stayed 1 night in Jul 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
I like the convenience of the location
Stayed 2 nights in Jun 2025

8/10 Good

Elmar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Breakfast was Excellent. Room were alwats cleaned. Request was granted
Stayed 2 nights in Jul 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities
Overall we had a great experience!
Stayed 1 night in Jun 2025

10/10 Excellent

Colette

Liked: Cleanliness, property conditions & facilities
Friendly staff. Breakfast was fine, very clean.
Stayed 7 nights in Jun 2025

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to west mall
Stayed 2 nights in Jul 2025

8/10 Good

Kailey

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and easy check in. Room was spacious and clean. Parking lot is a little bit tight for bigger vehicles but lots of stalls.
Stayed 3 nights in Jun 2025

10/10 Excellent

Minerva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been in this hotel several times. I love the ambiance and the friendliness of staff. Breakfast foods are excellent. I mistakingly booked a Suite, King size but the person was somkind to upgrade it to two queen size. Our experience was awesome!
Stayed 1 night in Jul 2025