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Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

2.5 star property
Travelers unwind by the lobby fireplace or prepare for nearby shopping adventures at this welcoming hotel with a hearty breakfast and modern comforts.

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Photo gallery for Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

Exterior - Holiday Inn Express & Suites West Edmonton - Mall Area by IHG (Edmonton)
Exterior - Holiday Inn Express & Suites West Edmonton - Mall Area by IHG (Edmonton)
Exterior - Holiday Inn Express & Suites West Edmonton - Mall Area by IHG (Edmonton)
Exterior - Holiday Inn Express & Suites West Edmonton - Mall Area by IHG (Edmonton)
Indoor pool - Holiday Inn Express & Suites West Edmonton - Mall Area by IHG (Edmonton)
Holiday Inn Express & Suites West Edmonton - Mall Area offers a refreshing start with continental breakfast before guests enjoy the indoor pool or spa tub. The helpful staff enhances the experience at this conveniently located IHG Hotel near shopping destinations.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room (Specialty)

In-room safe, desk, blackout drapes, soundproofing

Room (Specialty)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout drapes, soundproofing

Standard Room

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower) | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed (Walk-In Shower)

9.8 out of 10
Exceptional
(16 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(132 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible (Communications, Roll-In Shower)

In-room safe, desk, blackout drapes, soundproofing

Suite, Multiple Beds, Accessible (Communications, Roll-In Shower)

8.6 out of 10
Excellent
(20 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Sofa bed - double
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout drapes, soundproofing

Suite, Multiple Beds

9.2 out of 10
Wonderful
(64 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Sofa bed - double
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub | In-room safe, desk, blackout drapes, soundproofing

Suite, 1 King Bed, Jetted Tub

9.0 out of 10
Wonderful
(21 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Walk-In Shower)

Suite, 1 King Bed (Walk-In Shower) | In-room safe, desk, blackout drapes, soundproofing

Suite, 1 King Bed (Walk-In Shower)

9.6 out of 10
Exceptional
(49 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Sofa bed - double
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

West Edmonton, a neighborhood in Edmonton with great shopping, is home to Holiday Inn Express & Suites West Edmonton - Mall Area by IHG. TELUS World of Science-Edmonton and Fort Edmonton Park are cultural highlights, or if an activity is on the agenda, check out Snow Valley Ski Club. Looking to enjoy an event or a game? See what's going on at Rogers Place or Edmonton Convention Centre. Visit our Edmonton travel guide
Map
18520 100 Avenue Northwest, Building 2, Edmonton, AB, T5S 0K6

What's nearby

  • West Edmonton Mall featuring interior views, shopping and a playground
    West Edmonton Mall
    3 min drive - 1.8 miles
  • West Edmonton Mall - World Waterpark, it is the world's second-largest indoor water park after the Tropical Islands Resort in Germany, and contains the world's largest indoor wave pool with a capacity of 12.3 million litres. (Wikipedia) #AquaTrove #NorthAmerica #Edmonton #Alberta #Canada #LikeALocal #WestEdmontonMall #Indoor #pool #waterpark #themepark
    World Waterpark
    3 min drive - 2.0 miles
  • Fantasyland
    3 min drive - 2.0 miles
  • Galaxyland
    4 min drive - 1.8 miles
  • Starlight Casino
    5 min drive - 2.4 miles

Getting around

  • Corona Station
    12 min drive
  • Edmonton Station
    16 min drive
  • Edmonton Intl. Airport (YEG)
    30 min drive

Restaurants

  • Seafood City Edmonton
    17 min walk
  • Chick-Fil-A
    13 min walk
  • Noodle Street
    17 min walk
  • McDonald's
    14 min walk
  • McDonald's
    10 min walk

About this property

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

Hotel near West Edmonton Mall
Located close to TELUS World of Science-Edmonton and Fort Edmonton Park, Holiday Inn Express & Suites West Edmonton - Mall Area by IHG provides free continental breakfast, an arcade/game room, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a gym.
Other perks include:
  • An indoor pool
  • Free self parking
  • An electric car charging station, express check-out, and a front-desk safe
  • Tour/ticket assistance, coffee/tea in the lobby, and smoke-free premises
  • Guest reviews give top marks for the breakfast, helpful staff, and proximity to shopping
Room features
All 137 rooms include comforts such as pillow menus and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Free toiletries and hair dryers
  • 48-inch TVs with cable channels
  • Refrigerators, microwaves, and free infant beds

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Room, Multiple Beds (2 Queen and Sofa Bed, High Floor) | Desk, soundproofing, iron/ironing board, free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

A car is recommended for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express West Edmonton Mall Area Hotel
Holiday Inn Express West Edmonton Mall Area
Holiday Inn Exp Stes W At Mall
Holiday Inn Express Suites West Edmonton Mall Area
Holiday Inn Express Suites West Edmonton Mall Area by IHG
Holiday Inn Express Suites West Edmonton Mall Area an IHG Hotel

Frequently asked questions

Does Holiday Inn Express & Suites West Edmonton - Mall Area by IHG have a pool?

Yes, this property has an indoor pool.

Is Holiday Inn Express & Suites West Edmonton - Mall Area by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express & Suites West Edmonton - Mall Area by IHG located?

Located in West Edmonton, this hotel is 1.8 mi (2.9 km) from West Edmonton Mall and within 9 mi (15 km) of TELUS World of Science-Edmonton and Rogers Place. Alberta Legislature Building and Edmonton Convention Centre are also within 9 mi (15 km).

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Reviews

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 930 out of 1452 reviews
Rating 8 - Good. 353 out of 1452 reviews
Rating 6 - Okay. 85 out of 1452 reviews
Rating 4 - Poor. 37 out of 1452 reviews
Rating 2 - Terrible. 47 out of 1452 reviews

Reviews

10/10 Excellent

Sean

Liked: Cleanliness
Good breakfast
Stayed 6 nights in Jan 2026

10/10 Excellent

Stephien

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the staff where helpful. breakfast was good for a complimentary breakfast.
Stayed 2 nights in Nov 2025

8/10 Good

Yan Jin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good breakfast and convenient location.
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Always the best to stay here. Love the staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious and clean. The hotel seemed new and well maintained. The breakfast had hot items and had a good variety to choose from. We had a lovely stay and would come here again.
Stayed 1 night in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and professional. Always a great stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Clean and neat
Stayed 2 nights in Jan 2026

8/10 Good

Ronie

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness & breakfast experience
Stayed 2 nights in Dec 2025

10/10 Excellent

Vivian

Liked: Cleanliness, amenities, property conditions & facilities
I always stay here when I am in town. Very clean and family friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
I always stay at this hotel. Everyone is so nice and the rooms are awesome and quiet.
Stayed 1 night in Dec 2025

10/10 Excellent

Carrera

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice breakfast. Friendly staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Room is great, staff were very helpful.
Stayed 1 night in Dec 2025

8/10 Good

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t make it to breakfast but the room was clean and staff was pleasant
Stayed 1 night in Dec 2025

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast! Hotel was very clean and smells good. Friendly staff
Stayed 2 nights in Dec 2025

8/10 Good

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great! Great staff, super clean and nice
Stayed 1 night in Nov 2025

10/10 Excellent

Theodore

Liked: Cleanliness, amenities, property conditions & facilities
Clean good staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Blake

Liked: Cleanliness, amenities, property conditions & facilities
Room was good and it had a good breakfast
Stayed 1 night in Oct 2025

6/10 Okay

Stacey

Liked: Cleanliness, amenities, property conditions & facilities
It was really good just didn’t like nosey neighbours above us other then that thank you so much
Stayed 5 nights in Dec 2025

10/10 Excellent

Sheri-Lynn

Clean ans friendly staff. The hotel was full but breakfast was always available during the posted times, noise level was low.
Stayed 2 nights in Nov 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and client oriented. Loved the breakfast!
Stayed 1 night in Nov 2025

10/10 Excellent

Tracy

Liked: Cleanliness, property conditions & facilities
Room was clean and it was quiet. Easy to get to the location and underground parking was gear
Stayed 2 nights in Nov 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Incredibly clean!
Stayed 1 night in Nov 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot tub was excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities
Enjoyed our stay and the pool is kid friendly
Stayed 2 nights in Aug 2025

10/10 Excellent

Tricia

Liked: Cleanliness, amenities, property conditions & facilities
This is such a great hotel - clean room, nice fitness room and pool, good breakfast, underground parking. Everything was spotless. Just an excellent stay.
Stayed 2 nights in Oct 2025