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Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

2.5 star property
Hotel with free breakfast, near West Edmonton Mall

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

Exterior
Exterior
Free daily continental breakfast
Indoor pool
In-room safe, desk, blackout drapes, soundproofing
Holiday Inn Express & Suites West Edmonton - Mall Area offers a refreshing start with continental breakfast before guests enjoy the indoor pool or spa tub. The helpful staff enhances the experience at this conveniently located IHG Hotel near shopping destinations.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room (Specialty)

In-room safe, desk, blackout drapes, soundproofing

Room (Specialty)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout drapes, soundproofing

Standard Room

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower) | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed (Walk-In Shower)

9.8 out of 10
Exceptional
(16 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(130 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible (Communications, Roll-In Shower)

In-room safe, desk, blackout drapes, soundproofing

Suite, Multiple Beds, Accessible (Communications, Roll-In Shower)

8.6 out of 10
Excellent
(20 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Sofa bed - double
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout drapes, soundproofing

Suite, Multiple Beds

9.2 out of 10
Wonderful
(60 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Sofa bed - double
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub | In-room safe, desk, blackout drapes, soundproofing

Suite, 1 King Bed, Jetted Tub

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Walk-In Shower)

Suite, 1 King Bed (Walk-In Shower) | In-room safe, desk, blackout drapes, soundproofing

Suite, 1 King Bed (Walk-In Shower)

9.6 out of 10
Exceptional
(47 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Sofa bed - double
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

West Edmonton, a neighborhood in Edmonton with great shopping, is home to Holiday Inn Express & Suites West Edmonton - Mall Area by IHG. TELUS World of Science-Edmonton and Fort Edmonton Park are cultural highlights, and travelers looking to shop may want to visit West Edmonton Mall. Looking to enjoy an event or a game? See what's going on at Rogers Place or Edmonton Convention Centre.
Visit our Edmonton travel guideOpens in a new window
Map
18520 100 Avenue Northwest, Building 2, Edmonton, AB, T5S 0K6

What's nearby

  • West Edmonton Mall - 3 min drive - 1.4 miles
  • Fantasyland - 3 min drive - 1.6 miles
  • World Waterpark - 3 min drive - 1.6 miles
  • Fort Edmonton Park - 10 min drive - 4.8 miles
  • University of Alberta - 13 min drive - 6.5 miles

Getting around

  • Corona Station - 12 min drive
  • Edmonton Station - 16 min drive
  • Edmonton Intl. Airport (YEG) - 30 min drive

Restaurants

  • ‪Seafood City Edmonton - ‬17 min walk
  • ‪Chick-Fil-A - ‬13 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Firehouse Subs - ‬8 min walk
  • ‪Panda Express West-End - ‬12 min walk

About this property

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

Hotel near West Edmonton Mall
Located close to TELUS World of Science-Edmonton and Fort Edmonton Park, Holiday Inn Express & Suites West Edmonton - Mall Area by IHG provides free continental breakfast, an arcade/game room, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a gym.
Other perks include:
  • An indoor pool
  • Free self parking
  • An electric car charging station, express check-out, and free newspapers
  • Smoke-free premises, a computer station, and ATM/banking services
  • Guest reviews give top marks for the breakfast, helpful staff, and proximity to shopping
Room features
All 137 rooms include comforts such as pillow menus and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Free toiletries and hair dryers
  • 48-inch TVs with cable channels
  • Refrigerators, microwaves, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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  • Hot Tub
  • Breakfast included
  • Pet friendly
9.0 out of 10, Wonderful, 2,643 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

A car is recommended for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express West Edmonton Mall Area Hotel
Holiday Inn Express West Edmonton Mall Area
Holiday Inn Exp Stes W At Mall
Holiday Inn Express Suites West Edmonton Mall Area
Holiday Inn Express Suites West Edmonton Mall Area by IHG
Holiday Inn Express Suites West Edmonton Mall Area an IHG Hotel

Frequently asked questions

Does Holiday Inn Express & Suites West Edmonton - Mall Area by IHG have a pool?

Yes, this property has an indoor pool.

Is Holiday Inn Express & Suites West Edmonton - Mall Area by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express & Suites West Edmonton - Mall Area by IHG located?

Located in West Edmonton, this hotel is 1.8 mi (2.9 km) from West Edmonton Mall and within 9 mi (15 km) of TELUS World of Science-Edmonton and Rogers Place. Alberta Legislature Building and Edmonton Convention Centre are also within 9 mi (15 km).

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Reviews

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.2

Staff & service

8.8

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 903 out of 1393 reviews
Rating 8 - Good. 337 out of 1393 reviews
Rating 6 - Okay. 79 out of 1393 reviews
Rating 4 - Poor. 31 out of 1393 reviews
Rating 2 - Terrible. 43 out of 1393 reviews

Reviews

10/10 Excellent

ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet place to stay.
Stayed 1 night in Sep 2025

10/10 Excellent

vernon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly, the underground parking was nice, clean rooms with a great continental breakfast. And close to the West Edmonton mall.
Stayed 2 nights in Oct 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, good breakfast, underground parking, quick drive to WEM, sell slightly discounted WEM Galaxyland and WEM World Waterpark tickets.
Stayed 3 nights in Oct 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly and helpful staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love to stay at this place. Always the best staff and best breakfast options. The beds are comfortable and my kids love the pool.
Stayed 1 night in Jul 2025

10/10 Excellent

Darry

Liked: Property conditions & facilities
Clean room,great breakfast
Stayed 2 nights in Sep 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the breakfast there. Staff is always so friendly and nice
Stayed 1 night in Sep 2025

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here. It’s great!
Stayed 3 nights in Oct 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities
Enjoyed our stay and the pool is kid friendly
Stayed 2 nights in Aug 2025

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, accommodating, and spacious rooms. Plenty of room for our toddler to run around in. Great staff. Would stay here again
Stayed 2 nights in Sep 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable. Breakfast was good with a number of food options
Stayed 1 night in Oct 2025

10/10 Excellent

Misle Hailu

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a safe area for family
Stayed 3 nights in Sep 2025

10/10 Excellent

jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay for 2 days, very comfortable beds and nice flat pillows was a bonus!
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Whenever we come up there for medical appointments and staff ensure that everything is in great standing through rooms are clean the staff is friendly and the only place we will stay when we come over to Edmonton.
Stayed 2 nights in Oct 2025

8/10 Good

Tristan Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Love it here
Stayed 1 night in Sep 2025

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, great pillows and bed. Great staff at the front desk
Stayed 1 night in Sep 2025

10/10 Excellent

Anabel

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room
Stayed 3 nights in Oct 2025

8/10 Good

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Well maintained and convenient location for my purpose. Very good breakfast as well
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating and super friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Raff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front of house staff are exceptionally accommodating, making this hotel an outstanding choice for anyone looking to stay. I highly recommend this place to everyone!
Stayed 1 night in Sep 2025

10/10 Excellent

Nancy

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Perfect location staff was awesome hotel very clean Perfect Getaway.
Stayed 2 nights in Jul 2025

10/10 Excellent

Adaobi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facility, friendly staff and great breakfast
Stayed 3 nights in Aug 2025

8/10 Good

Jindle

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Good staff
Stayed 1 night in Oct 2025

10/10 Excellent

philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 2 nights in Oct 2025

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