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Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

A hotel room with two beds, a sofa, a lamp, a nightstand, and a painting on the wall. - Holiday Inn Express & Suites West Edmonton - Mall Area by IHG (Edmonton)
A vending area with shelves stocked with snacks and a refrigerator with beverages. - Holiday Inn Express & Suites West Edmonton - Mall Area by IHG (Edmonton)
A compact kitchenette with a microwave, coffee maker, and a black mug on a white countertop. - Holiday Inn Express & Suites West Edmonton - Mall Area by IHG (Edmonton)
A conference room with a long table, multiple chairs, and a flat-screen TV on the wall. - Holiday Inn Express & Suites West Edmonton - Mall Area by IHG (Edmonton)
A modern cafe with round tables and patterned seating, a coffee station, and large windows. - Holiday Inn Express & Suites West Edmonton - Mall Area by IHG (Edmonton)
Located close to West Edmonton Mall, Holiday Inn Express & Suites West Edmonton - Mall Area by IHG provides free continental breakfast, an arcade/game room, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a fireplace in the lobby and a gym.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room (Specialty)

A bed with white bedding and pillows, a wooden headboard, and a plain wall.

Room (Specialty)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room

A hotel room with a wooden headboard, a bedside table with a telephone, and a patterned bench.

Standard Room

10.0 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

A modern office space with a desk, chair, television, and storage cabinets.

Standard Room, 1 King Bed (Walk-In Shower)

9.6 out of 10
Exceptional
(20 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A modern office space with a desk, chair, television, and storage cabinets.

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(160 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible (Communications, Roll-In Shower)

A modern office space with a desk, chair, television, and storage cabinets.

Suite, Multiple Beds, Accessible (Communications, Roll-In Shower)

8.6 out of 10
Excellent
(22 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

A modern office space with a desk, chair, television, and storage cabinets.

Suite, Multiple Beds

9.0 out of 10
Wonderful
(76 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Jetted Tub

A modern office space with a desk, chair, television, and storage cabinets.

Suite, 1 King Bed, Jetted Tub

9.0 out of 10
Wonderful
(25 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Walk-In Shower)

A modern office space with a desk, chair, television, and storage cabinets.

Suite, 1 King Bed (Walk-In Shower)

9.6 out of 10
Exceptional
(56 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

West Edmonton, a neighborhood in Edmonton with great shopping, is home to Holiday Inn Express & Suites West Edmonton - Mall Area by IHG. TELUS World of Science-Edmonton and Fort Edmonton Park are cultural highlights, or if an activity is on the agenda, check out Snow Valley Ski Club. Looking to enjoy an event or a game? See what's going on at Rogers Place or Edmonton Convention Centre. Visit our Edmonton travel guide
Map
18520 100 Avenue Northwest, Building 2, Edmonton, AB, T5S 0K6

What's nearby

  • An indoor aquarium with a glass ceiling, a shipwreck, and a waterfall.
    West Edmonton Mall
    3 min drive - 1.8 miles
  • An indoor water park with multiple slides and pools.
    World Waterpark
    3 min drive - 2.0 miles
  • Fantasyland
    3 min drive - 2.0 miles
  • Galaxyland
    4 min drive - 1.8 miles
  • Starlight Casino
    5 min drive - 2.4 miles

Getting around

  • Corona Station
    12 min drive
  • Edmonton Station
    16 min drive
  • Edmonton Intl. Airport (YEG)
    30 min drive

Restaurants

  • Seafood City Edmonton
    17 min walk
  • Chick-Fil-A
    13 min walk
  • Grill City
    16 min walk
  • McDonald's
    14 min walk
  • McDonald's
    10 min walk

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  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
9.0 out of 10, Wonderful, 3,481 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

4 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

A car is recommended for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express & Suites West Edmonton - Mall Area by IHG have a pool?

Yes, this property has an indoor pool.

Is Holiday Inn Express & Suites West Edmonton - Mall Area by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express & Suites West Edmonton - Mall Area by IHG located?

Located in West Edmonton, this hotel is 1.8 mi (2.9 km) from West Edmonton Mall and within 9 mi (15 km) of TELUS World of Science-Edmonton and Rogers Place. Alberta Legislature Building and Edmonton Convention Centre are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 1031 out of 1572 reviews
Rating 8 - Good. 348 out of 1572 reviews
Rating 6 - Okay. 99 out of 1572 reviews
Rating 4 - Poor. 45 out of 1572 reviews
Rating 2 - Terrible. 49 out of 1572 reviews

Reviews

Verified review

10/10 Excellent

Vijay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, courteous staff, clean rooms
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the entire facility - swimming pool, underground parking (very secure), clean rooms, staff and the complimentary breakfast. We would stay there again as it was nice and close to the West Edmonton Mall.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and comfy, staff is great, breakfast was good too. Having outside parking and underground parking is very nice.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, decent breakfast, hot tub access
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lot's of selection for breakfast 😋
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms. Great breakfast. Friendly staff
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness of the property and the staff were very friendly
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gteat location and staff was very helpful.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Kayden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and clean would definitely stay again
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location easy access to West Ed. Mall and easy access to many road ways. The breakfast was great with many choices. The bonus of undergoing parking nice.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and modern. Breakfast selection was very good! Only complaint is that the pool area was very loud and voices echoed.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, parking was easy, staff was very friendly, building is like brand new.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Gurjeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean room,beds, floor, wash room, pool, gym and breakfast very good 👍
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Kehinde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, hot tub, clean room, lovely shower
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The continental breakfast was amazing! Our teens had access to both pool and hot tub. Loved that it was close to West Edmonton mall and an event that was 15 minutes away. Walmart was was also very close by and other amenities.Easy exit for us to return home. Very clean and safe area to stay at. Would highly recommend
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean place and room, friendly and helpful staff, and good breakfast. unfortunately didn't get time to check out the pool or hot tub.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Hunter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the staff was very friendly
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Payton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast and plenty of options for those with gluten free dietary restriction.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Mike

Liked: Amenities, property conditions & facilities
Staff were cheerful.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife our daughter and 3 grandsons went on this trip. There were no complaints about the hotel and I asked. They were very happy with the pool area and went there a few times. Hotel was convenient and safe which I insisted upon. Helped make their trip enjoyable and safe.
Stayed 3 nights in Aug 2026
Verified review

6/10 Okay

CAM-CUONG

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, friendly check in staff. Rooms need better insulation, can hear heavy footsteps all day and night. Took ~ 1hr for extra towels/request to be brought up to your room.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Tarilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was pretty standard, but the rooms were clean and had great storage!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everythings are as good as it should be.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast's were good but not much variation. Coffee and tea were available all day and they had a delicious fruit infused water in the lobby. Staff were amazing. Rooms were clean and had comfy beds.
Stayed 3 nights in Aug 2026