Is Bedfort Inn & Suites pet-friendly?

Yes, Bedfort Inn & Suites allows pets (limit 2 total) with a maximum weight of up to 25 lbs per pet. There's a deposit of CAD 150.00 per stay and a fee of CAD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Bedfort Inn & Suites?

Self parking is free at this property.

What time is check-in at Bedfort Inn & Suites?

Check-in start time: 4 PM; Check-in end time: 9:00 PM. Early check-in is available for a fee of CAD 20 (subject to availability). Late check-in is available from 9:00 PM–9:00 AM for a fee of CAD 20.

What time is check-out at Bedfort Inn & Suites?

Check-out is at 11 AM. Late check-out is available for CAD 20 (subject to availability).

Where is Bedfort Inn & Suites located?

Located in West Edmonton, this hotel is 2.4 mi (3.8 km) from West Edmonton Mall and 2.5 mi (4 km) from Galaxyland. Edmonton Valley Zoo and Rogers Place are also within 6 mi (10 km).

6/10 Okay

Verified traveler

Sep 30, 2022

Liked: Staff & service

The room wasn't so clean as I that I like it to be. Staff was friendly.

Stayed 1 night in Sep 2022

6/10 Okay

Jennifer

Aug 19, 2022

Liked: Property conditions & facilities

Disliked: Amenities

The wifi password didn’t work and no garbage bin in the room. No restaurant available on site. Just a place to sleep literally.

Stayed 1 night in Aug 2022

2/10 Terrible

Papa

Jul 24, 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

worst hotel i have ever been. dirty room, disgusting toilet, disgusting elevator with a horrible smell. strong smell in the room too. I absolutely do not recommend this hotel.

Stayed 3 nights in Jul 2022

2/10 Terrible

Ahad

Aug 27, 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

absolutely a nightmare. Bedbugs, Sticky room, no reception!

Stayed 1 night in Aug 2022

2/10 Terrible

Mark

Jul 4, 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely poor hotel and service

This by far was the worse hotel I have ever seen, and experienced, the customer service shuts at 9pm, the whole floor smells with cigarettes, bunch of people at the front were also smoking and yelling shouting, swearing, wonder why the front desk was all enclosed, I’m guessing for security reasons. This hotel should not exist

Stayed 3 nights in Jun 2022

6/10 Okay

Duane

Nov 25, 2022

Disliked: Property conditions & facilities

Still waiting for my deposit to be returned. I realize that the maid must report any damages, but when there are none the deposit should be returned same day.

Stayed 1 night in Nov 2022

2/10 Terrible

Ming

Aug 27, 2022

Disliked: Staff & service, amenities, property conditions & facilities

Short staffing, wait someone to show up to check us in more than 30 mins. Cancelled second time stay. Most important is we booked two bed online, when we get there, the staff told us there are out for two beds, ask us to pay 20 dollars extra to get what we want. Not once but twice. And staff attitude was very rude. We will never stay there.

Stayed 1 night in Aug 2022

4/10 Poor

Mary

Oct 27, 2022

Disliked: Staff & service, amenities, property conditions & facilities

Despite confirming my arrival, modify was in the front desk, the phone number given did not answer and the messages were all full. Another number I looked up did not answer. People I saw looked like Street People. There was a plastic half empty chocolate dairy drink on the welcome table next to the artificial flowers. Some oriental men playing a game in the “closed” restaurant off the lobby said they were not connected to the hotel. I was appalled.

Stayed 2 nights in Oct 2022

6/10 Okay

Verified traveler

Jul 14, 2022

Liked: Room comfort

Disliked: Cleanliness, staff & service, property conditions & facilities

When I first drove up, I was skeptical. The surrounding area around was poorly kept. The outside of the place was quite dirty. Windows, doors, floor. I booked on line through Hotels.com, fully expecting someone to be available for check-in. No one around, the phone number provided had a full mailbox. I had to go to the place next door who called a security guard who tried to check me in and couldn’t, who called someone else. Finally, a lovely young lady arrived and was able to get me checked in. The add said breakfast available, however no restaurant on site. Except a phone order option. The saving grace was that I was given an immaculately clean room with two Queens and all the other amenities. I was concerned about vandalism, so was given a room overlooking the parking lot where I could see my vehicle. The place has one Security guard which is somewhat of a deterrent. I was disappointed by the lack of cleanliness of the surrounding areas. The fee could have been a little lower to compensate.

Stayed 1 night in Jul 2022

4/10 Poor

Dale

Aug 29, 2022

Disliked: Staff & service, property conditions & facilities

Lots of Issues.

Would not recommend staying here. This would be a 1 star review but the lady at the front desk for our check in was very nice and friendly. Everything else has been terrible. I stayed on the top floor in an executive room. The fan in the bathroom didn't work, cold water in the sink wasn't working properly, hotel directory hasnt been updated in 8+ years, bed didn't have a proper sheet on it, and the top sheet used had purple stains on it. Trying to call the front desk from the room was futile, no one ever answered. So I walked down to the front and various floors and no staff were to be found anywhere. Had to call the hotel's mainline and they were of no help either, just told me to wait for housekeeping to come around. Very unhappy and will not be staying here again.

Stayed 2 nights in Aug 2022

10/10 Excellent

Sherry

May 28, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This motel is a nice place to stay, staff are very friendly and helpful. Rooms are nicely renovated and clean. It is in an area of and older part of west Edmonton, but the owner and staff try very hard to make you feel comfortable. I would stay there again.

Stayed 3 nights in May 2022

6/10 Okay

Rachelle

Apr 18, 2022

Liked: Staff & service

Disliked: Amenities

The rooms were recently renovated but still smelled strongly of cigarette smoke. The rooms were not overly clean and the hotel seemed to be frequented by questionable people. I did not feel overly safe with the kids there. Grace at the front desk was amazing and almost made up for the bad stuff

Stayed 2 nights in Apr 2022

2/10 Terrible

Reid

Apr 4, 2022

Disliked: Cleanliness, staff & service, property conditions & facilities

Arrived after 10 pm. No sign of any staff present, and the doors to the hotel were literally padlocked. Only way in to the building seemed to be through the bar/casino/VLTs. We opted not to do that with our two kids. Definitely not family-friendly.

Stayed 1 night in Apr 2022

10/10 Excellent

michael

Mar 31, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff, clean comfortable room. I enjoyed my stay at the ol' Howy Johnson.

Stayed 1 night in Mar 2021

2/10 Terrible

Marshal

Mar 7, 2021

Liked: Room comfort

Disliked: Cleanliness, staff & service, property conditions & facilities

Avoid this dive

If you can spend the extra money on a better place I would. I think I had the only nonsmoking room in the whole hotel. But smoke would waft through hallways, elevators, and stairwells(not just tobacco smoke). Only half the amenities in the room worked excluding blow dryer, and bathroom fan. The tv was bolted so tight to the wall you couldn't hook up any devices. And they make you pay up front and then refuse to reimburse you if you stay less nights than you. I had to call hotels .com to get the hotel to refund my credit card. Definitely would not stay here again even to save a few bucks.

Stayed 5 nights in Mar 2021

2/10 Terrible

Kurt

Jan 16, 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WORST HOTEL STAY EVER

This was by far the worst hotel experience of my life. Not only did i not get sleep due to the walls being punched kicked or hit. The yelling and screaming that started around 10PM didn't stop till 7am. Early on it was alright around 10 we figured we would let it slide and fell sleep. From 130AM onward it was not. We called the front desk. We called the manager and got nothing. I almost called 911. THen when we go to check out i asked for a refund and they called me a LIAR. No one else heard the noise so i must of made it up.... Needless to say DO NOT STAY HERE EVER!!!!!!!!!!!!! dont waste your money.

Stayed 1 night in Jan 2021

8/10 Good

Amy

Jan 1, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

I had a great stay at the hotel. Grace at the front desk was AMAZING! She went above and beyond to make me feel welcome and comfortable, and is literally the face of the hotel. The room was clean, the bed was comfortable and quiet for sleeping and the food was great!

Stayed 3 nights in Dec 2020

4/10 Poor

Eileen

Sep 21, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall the hotel itself is fine, service is fine. The area is so sketchy though it was scary at night. And even during the day. As well someone burst into the room at like

Stayed 1 night in Jun 2020

6/10 Okay

Verified traveler

Aug 17, 2020

Liked: Room comfort

Disliked: Cleanliness, property conditions & facilities

Wi-fi was slow and most of the time cut off. Shower bar and curtain in room broke and dropped in the tub. Had to move rooms so that was addressed. Good location but neighborhood extremely sketchy. Hotel is very dated especially the lobby and hallway. No includes breakfast of any kind. Called operator twice dialing and both times did not pick up. No HD TV. Beds were extremely comfortable, though.

Stayed 2 nights in Aug 2020

8/10 Good

ruth

Jul 31, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was a good time, with good staff

Stayed 4 nights in Jul 2020

8/10 Good

Francis

Jun 19, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

edical trip

It was nice there and good service

Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

May 25, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a little info

The staff were great and very friendly. But the area of town was a bit sketchy and was not comfortable going outside. or leaving my car in the parking lot.

Stayed 2 nights in May 2020

10/10 Excellent

Lisset

Mar 12, 2020

Liked: Cleanliness, staff & service, property conditions & facilities

Full breakfast, good service, good for family's, cleaning, very good for the price

Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Mar 7, 2020

Liked: Cleanliness

The hotel staff was friendly and accommodating. 😊👍

Stayed 1 night in Mar 2020

8/10 Good

Trixy

Mar 2, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Easy access, reasonably priced relaxed motel, friendly customer service, secure entrances, which stop non motel patrons from aimlessly wandering around the hallways. Neighbourhood is a bit sketchy but I felt safe. The one thing I didn't like was, they tend to put families with babies & children on the same floor as we were on. I casually mentioned it to the front desk personnel and they offered to move us up one floor to the 4th floor without additional cost. I would definitely stay again.

Stayed 1 night in Feb 2020

Bedfort Inn & Suites

Choose dates to view prices

Photo gallery for Bedfort Inn & Suites

Reviews

Popular amenities

Room options

Check availability for these dates

View all photos for Standard Room

Standard Room

Highlights

View all photos for Executive Room

Executive Room

Highlights

View all photos for Standard Room

Standard Room

Highlights

View all photos for Executive Room

Executive Room

Highlights

You may also like

Home2 Suites by Hilton West Edmonton, Alberta, Canada

About the neighborhood

What's nearby

Getting around

Restaurants

About this property