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Eliza House

Property class: 3

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Photo gallery for Eliza House

A hotel entrance with a 'hello' mat, a 'no smoking' sign, and a security camera. - Eliza House (Edinburgh)
A hotel room with two beds, a TV, a desk, and a mirror. - Eliza House (Edinburgh)
A room with a red carpet, a white wall with a decorative molding, and a window with a metal grid. - Eliza House (Edinburgh)
A fire exit door with a sign, a chandelier, and a checkered floor. - Eliza House (Edinburgh)
A modern bathroom with a glass-enclosed shower, a sink, and a mirror. - Eliza House (Edinburgh)
Located close to Edinburgh Castle and George Street, Eliza House has plenty to offer. Guests can connect to free WiFi in public areas.

Reviews

6.6 out of 10

Popular amenities

  • Pet friendly
  • Housekeeping
  • 24/7 front desk

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room, Ensuite

A bedroom with a floral wallpaper, a wooden bed, a white dresser, and a mirror.

Single Room, Ensuite

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room, Ensuite

A hotel room with a large bed, two bedside tables, a nightstand, a wall-mounted light, and a door leading to another room.

Standard Double Room, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room, Ensuite

A hotel room with two beds, a TV, a desk, and a mirror.

Standard Twin Room, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Triple Room, Ensuite

A room with two beds, a mirror, a wardrobe, and a chandelier.

Standard Triple Room, Ensuite

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed
  • Free WiFi

About the neighborhood

West End, a neighborhood in Edinburgh, is home to Eliza House. Princes Street and Grassmarket are notable landmarks, and travelers looking to shop may want to visit George Street and Royal Mile. Looking to enjoy an event or a game while in town? See what's going on at Murrayfield Stadium. Visit our Edinburgh travel guide
Map
14-16 Grosvenor Street, Haymarket, Edinburgh, Scotland, EH12 5EG

What's nearby

  • A large, circular building with a modern design, featuring a curved roof and multiple windows.
    Edinburgh International Conference Centre
    6 min walk - 0.4 miles
  • A river with buildings on both sides, including a yellow house and a stone building with green windows.
    Dean Village
    9 min walk - 0.5 miles
  • A park with a pathway, benches, and trees. In the background, there are historic buildings and a clock tower.
    Princes Street
    10 min walk - 0.6 miles
  • A historic building with a statue, a clock tower, and a busy street.
    George Street
    11 min walk - 0.6 miles
  • A historic castle on a hill with a statue in the foreground.
    Edinburgh Castle
    19 min walk - 1.0 mile

Getting around

  • Edinburgh Haymarket Station
    2 min walk
  • Haymarket Tram Station
    3 min walk
  • Edinburgh Airport (EDI)
    30 min drive

Restaurants

  • Ryrie’s Bar
    2 min walk
  • Platform 5
    2 min walk
  • The Palmerston
    3 min walk
  • Pho Viet
    2 min walk
  • Black Sheep Coffee
    2 min walk

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No elevator

More

  • Smoking not allowed

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Eliza House pet-friendly?

Yes, dogs are allowed at this property.

What time is check-in at Eliza House?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Eliza House?

Check-out is at 11:00 AM.

Where is Eliza House located?

Located in West End, this hotel is within a 15-minute walk of Princes Street and George Street. Grassmarket and Royal Mile are also within 1 mi (2 km). Haymarket Tram Station and Edinburgh Haymarket Station are within a 5-minute walk.

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Reviews

Eliza House Reviews

6.6

6.8

Cleanliness

8.0

Location

7.6

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 104 out of 724 reviews
Rating 8 - Good. 253 out of 724 reviews
Rating 6 - Okay. 180 out of 724 reviews
Rating 4 - Poor. 115 out of 724 reviews
Rating 2 - Terrible. 72 out of 724 reviews

Reviews

Verified review

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location that was close to many things or within walking distance. The staff was very nice and helpful. The room was clean and cute. The bathroom was a bit rundown and could use a face lift and the water pressure not great. But, overall, we enjoyed our stay and would definitely book a room with Eliza House in the future!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Audrey

Liked: Staff & service, property conditions & facilities, room comfort
Good location, friendly and helpful staff. Great price. Awesome bathtub!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

MR Alastair

Liked: Cleanliness, amenities, property conditions & facilities
Good sized room, close to town, staff friendly. Hat Tip
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the location, just steps from the tram to the airport and so close to everything! The decor was beautiful and the provision of the space heater was greatly appreciated
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, comfortable environment and would come again.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, not too far from the main tourist areas so you can easily walk, parking is expensive but it is everywhere in Edinburgh, the staff were nice and helpful and the rooms are a great size
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location. Friendly desk staff. Comfortable hotel
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities
Cosy, clean room which had to everything we needed. Helpful staff. Lots of stairs to keep you fit! Appreciated the complimentary coffee and pastries.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in good walkable location. Quiet area. Restaurants close and transportation.
Stayed 3 nights in May 2025
Verified review

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that the location was only a two minute walk from the tram/train station in Haymarket. Staff was kind and room was very clean. Quiet location. Old building so the walk to our room was a bit of a maze but we chuckled about it. Would stay again.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
I stayed two evenings, once on the front of my trip and again before leaving Edinburgh. The first time, the front desk staff was truly amazing and helpful. It's quiet pretty much and private. My room was spacious and quaintly decorated. If you have to lug a suitcase and don't like stairs, request a ground floor room. The second time staying, the young man and young lady were awesome and helped me with my suitcase up those stairs. When I CKed out early the next morning, a twenty-something couldn't be bothered to lift his eyes from his phone to speak. He never made eye contact as I turned in the key and said thank you. That's typical for that age I suppose but you are on the job so act a bit more professional.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and cute, staff were nice and never any fuss. Nice quiet location with regular and close by trams, trains and buses to anywhere you need to get to in the city.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Natalie

Liked: Staff & service, property conditions & facilities
This is a convenient option for any visits to Edinburgh. The location next to the Haymarket station is perfect -- easily accessible by train and the airport buses. The hotel itself is a cute old building. I never managed to get hot water in my shower, but other than that I loved it.
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for what we needed, which was a clean place to stay and the tram line was very close. The location was a little ways from old town, but it was walkable or we could take the tram to get closer. There were some good restaurants and bars close by.
Stayed 2 nights in Oct 2023
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eliza House

Enjoyable stay at Eliza House, Edinburgh. Friendly staff, located close to Edinburgh, Haymarket station.
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities
Property is close to haymarket train station, trams, and buses to city centre. Staff are pleasant and friendly.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quirky and good value.

Very enjoyable stay, maybe the decor was a bit tired but this was reflected in the reasonable price. Staff were very attentive and kind and I appreciated reception being manned 24 hours. Very good value.
Stayed 5 nights in Jun 2024
Verified review

8/10 Good

Brad

Liked: Cleanliness, staff & service

Great location.

We loved the location, great access to the downtown area. Staff were very friendly and helpful. The hotel and rooms very clean with nice big towels but the hotel is due for an upgrade. We founds the beds to hard.
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Diana

Liked: Cleanliness, staff & service, amenities
We loved the convenience of the location steps from Haymarket train station, yet felt safe and had everything we needed within walking distance. Staff were great. Our room was clean, comfortable and huge, and we felt it was good value for our budget. This is a heritage spot so don’t expect perfection in the details, but we loved the price, location, and clean comfy room.
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central cosy accommodation

Cosy accommodation. It's an old house so what you see is what you get. The staff were outstanding.
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value, slightly quirky hotel

Great value slightly quirky but It's the cheapest hotel in the area. Yes it could do with a lick of paint and bathrooms need an upgrade but it's clean. Best part is the manned reception with friendly helpful staff and real keys - no faffing with cards and codes. This was my 2nd stay, hope to be back again next year
Stayed 5 nights in Jun 2025
Verified review

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guests should be warned about the 70 stair climb to your room. Restaurants are located nearby. Have to leave your room key if you leave the property.
Stayed 2 nights in May 2024
Verified review

8/10 Good

Diogo Filipe

Liked: Cleanliness, staff & service
Convenient location, large room. Very strong smell of what it seemed to be urine on the corridors
Stayed 4 nights in Dec 2023
Verified review

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice piece of heritage property that is so convenient for transportation and dining, and walking to Dean Village. Well worth the value compared to other properties around. Getting breakfast thrown in was a pleasant surprise. Wifi was a bit unstable where I was on the top floor and TV could be bigger.
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service
A nice hotel in a building with a lot of character. I liked the retro feel of the bedrooms but can see why other may say it's dated. It does have a lot of stairs and no elevator (as advertised) but this was not an issue for us. Staff were welcoming and helpful throughout our stay. The location is good at about 20mins walk to the Scott monument or Grassmarket.
Stayed 3 nights in Aug 2024