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Eliza House

3.0 star property
Hotel with a 24-hour front desk, a quick walk to Princes Street

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Photo gallery for Eliza House

Standard Triple Room, Ensuite
Single Room, Ensuite | Exterior
Miscellaneous
Bathroom
Interior
Eliza House sits in central Edinburgh, offering travelers a practical home base with free WiFi in common areas. The 24-hour front desk is staffed by multilingual team members who consistently earn praise from guests for their helpful service.

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Triple Room, Ensuite

Standard Triple Room, Ensuite

Standard Triple Room, Ensuite

Highlights

Separate bedroom
Daily housekeeping
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Single Room, Ensuite

Single Room, Ensuite | Bathroom

Single Room, Ensuite

Highlights

Separate bedroom
Daily housekeeping
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, Ensuite

Bathroom

Standard Double Room, Ensuite

Highlights

Separate bedroom
Daily housekeeping
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Ensuite

Standard Twin Room, Ensuite

Standard Twin Room, Ensuite

Highlights

Separate bedroom
Daily housekeeping
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
14-16 Grosvenor Street, Haymarket, Edinburgh, SCT, EH12 5EG

What's nearby

  • Princes Street - 10 min walk - 0.6 miles
  • Edinburgh Castle - 16 min walk - 0.9 miles
  • Grassmarket - 16 min walk - 0.9 miles
  • Murrayfield Stadium - 3 min drive - 1.5 miles
  • University of Edinburgh - 3 min drive - 1.1 miles

Getting around

  • Edinburgh Haymarket Station - 2 min walk
  • Haymarket Tram Station - 4 min walk
  • Edinburgh Airport (EDI) - 28 min drive

Restaurants

  • ‪Black Sheep Coffee - ‬2 min walk
  • ‪Wee Vault Edinburgh - ‬5 min walk
  • ‪Ryrie’s Bar - ‬2 min walk
  • ‪Platform 5 - ‬2 min walk
  • ‪The Jolly Botanist - ‬2 min walk

About this property

Eliza House

Hotel near Princes Street
Located close to Edinburgh Castle and George Street, Eliza House has plenty to offer. Stay connected with free WiFi in public areas.
You'll also enjoy perks such as:
  • Smoke-free premises, a 24-hour front desk, and multilingual staff
  • A front-desk safe

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No elevator

More

  • Smoking not allowed

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ritz Edinburgh
Ritz Hotel Edinburgh
Ritz Hotel Edinburgh
Ritz Edinburgh
Hotel Ritz Hotel Edinburgh
Edinburgh Ritz Hotel Hotel
Ritz
Hotel Ritz Hotel
Ritz Hotel
Eliza House Hotel
Eliza House Edinburgh
Eliza House Hotel Edinburgh

Frequently asked questions

Is Eliza House pet-friendly?

Yes, dogs are allowed at this property.

What time is check-in at Eliza House?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Eliza House?

Check-out is at 11:00 AM.

Where is Eliza House located?

Located in West End, this hotel is within a 15-minute walk of Princes Street and George Street. Grassmarket and Edinburgh Castle are also within 1 mi (2 km). Haymarket Tram Station and Edinburgh Haymarket Station are within a 5-minute walk.

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Eliza House Reviews

Reviews

6.6
Rating 10 - Excellent. 98 out of 699 reviews
Rating 8 - Good. 240 out of 699 reviews
Rating 6 - Okay. 180 out of 699 reviews
Rating 4 - Poor. 110 out of 699 reviews
Rating 2 - Terrible. 71 out of 699 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

5.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, not too far from the main tourist areas so you can easily walk, parking is expensive but it is everywhere in Edinburgh, the staff were nice and helpful and the rooms are a great size
Stayed 2 nights in Jun 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location. Friendly desk staff. Comfortable hotel
Stayed 1 night in Apr 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, comfortable environment and would come again.
Stayed 2 nights in Nov 2024

8/10 Good

Norihisa

Liked: Cleanliness, staff & service
Good for business and sight-seeing.
Stayed 4 nights in Sep 2024

8/10 Good

Robyn

Disliked: Amenities, property conditions & facilities
The property is in a great location , we had an issue with our room that was rectified right away . The night person was awesome and friendly he was new and didn’t know the protocol asked us to check with the manager in the morning. She got a little defensive about it . Given the age of the building it is to be expected to have some quirks may I suggest new caulking around the tubs , check the tv reception in the rooms provide an avail channel guide , if you are booking and want to avoid 70 steep steps to your room request a mid level or lower floor to save the legs . Overall we had a pleasant stay .
Stayed 6 nights in May 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and cute, staff were nice and never any fuss. Nice quiet location with regular and close by trams, trains and buses to anywhere you need to get to in the city.
Stayed 2 nights in Oct 2024

8/10 Good

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the great stay! Easy check in/out and great location
Stayed 4 nights in Mar 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 3 nights in Apr 2023

8/10 Good

Andrea

Liked: Cleanliness, staff & service
Fabulous location about 1.5 miles from Royal Mile. Older building with a lot of character - very "scottish".
Stayed 1 night in Jul 2024

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice piece of heritage property that is so convenient for transportation and dining, and walking to Dean Village. Well worth the value compared to other properties around. Getting breakfast thrown in was a pleasant surprise. Wifi was a bit unstable where I was on the top floor and TV could be bigger.
Stayed 2 nights in Nov 2024

6/10 Okay

Andrew

Liked: Staff & service
Good location, & VFM for the basic room for the 1 night we were there.
Stayed 1 night in May 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities
Property is close to haymarket train station, trams, and buses to city centre. Staff are pleasant and friendly.
Stayed 1 night in Jun 2024

8/10 Good

Enjoy Faith

Liked: Cleanliness, staff & service, room comfort
Good location. Comfortable bed and pillows. Quiet rooms. Had some free pastries and hot drinks by the reception. Downside is the weak flushing of the toilet and water can get too hot in the tap and the hot and cold faucet are separate so you cannot mixed them to control the temperature.
Stayed 3 nights in Oct 2024

8/10 Good

Brad

Liked: Cleanliness, staff & service

Great location.

We loved the location, great access to the downtown area. Staff were very friendly and helpful. The hotel and rooms very clean with nice big towels but the hotel is due for an upgrade. We founds the beds to hard.
Stayed 2 nights in Apr 2024

8/10 Good

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for what we needed, which was a clean place to stay and the tram line was very close. The location was a little ways from old town, but it was walkable or we could take the tram to get closer. There were some good restaurants and bars close by.
Stayed 2 nights in Oct 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eliza House

Enjoyable stay at Eliza House, Edinburgh. Friendly staff, located close to Edinburgh, Haymarket station.
Stayed 2 nights in Sep 2023

8/10 Good

Diana

Liked: Cleanliness, staff & service, amenities
We loved the convenience of the location steps from Haymarket train station, yet felt safe and had everything we needed within walking distance. Staff were great. Our room was clean, comfortable and huge, and we felt it was good value for our budget. This is a heritage spot so don’t expect perfection in the details, but we loved the price, location, and clean comfy room.
Stayed 2 nights in Mar 2024

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room in nice area. Could do with some updating.
Stayed 1 night in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy, amenable interactions with staff. Clean room, well serviced. Great location in the city.
Stayed 5 nights in Apr 2023

8/10 Good

John

Liked: Cleanliness, staff & service
A nice hotel in a building with a lot of character. I liked the retro feel of the bedrooms but can see why other may say it's dated. It does have a lot of stairs and no elevator (as advertised) but this was not an issue for us. Staff were welcoming and helpful throughout our stay. The location is good at about 20mins walk to the Scott monument or Grassmarket.
Stayed 3 nights in Aug 2024

4/10 Poor

John

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
This property needs a little tender loving care. Serviceable, but needs a lot of work to bring it up to the prices they are charging.
Stayed 2 nights in Aug 2024

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guests should be warned about the 70 stair climb to your room. Restaurants are located nearby. Have to leave your room key if you leave the property.
Stayed 2 nights in May 2024

8/10 Good

Mary A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room 21 at the Top of the Stairs

The good: quiet, comfortable, friendly and close to the tram system. I felt safe and comfortable. They are not kidding about the stairs! There are a lot of them!
Stayed 4 nights in Jul 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central cosy accommodation

Cosy accommodation. It's an old house so what you see is what you get. The staff were outstanding.
Stayed 4 nights in Dec 2023

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend Eliza House for your stay in Edinburgh

Eliza House is lovely. It’s a short walk from the tram and train and there are plenty of restaurants, pubs and shops in the neighborhood. This was our second time here and we would recommend it to everyone. It is also easily walkable to the Royal Mile and the Castle.
Stayed 3 nights in Aug 2022