Ratings based on 952 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Apr 14, 2024 on Expedia
The staff were really lovely. Breakfast had a fantastic selection.
Room was comfortable and location excellent would stay again. Thank you b
Comment from Hotel Management
Apr 14, 2024 by Mohamed, Assistant Night Manager, Hotel Management
Dear Laura,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us, from the comfortable room to our fantastic breakfast selection. Our team strives to provide exceptional service, and we look forward to welcoming you back soon.
by A verified traveler
Posted Apr 11, 2024 on Expedia
The location was excellent
Comment from Hotel Management
Apr 11, 2024 by Liam Night Manager, Hotel Management
Dear Jackie,Thank you for your kind words! We're thrilled to hear you enjoyed our excellent location. We strive to provide top-notch service and are delighted it met your expectations. Looking forward to welcoming you back soon!Kind Regards,LiamNight Manager
by A verified traveler
Posted Apr 3, 2024 on Expedia
Location is perfect. Room is big.
Comment from Hotel Management
Apr 4, 2024 by Liam Night Manager, Hotel Management
Dear Tong,Thank you for your feedback! We're thrilled to hear you enjoyed our perfect location and spacious rooms. Your satisfaction is our priority. We look forward to welcoming you back soon for an even better experience.Kind Regards,LiamNight Manager
by A verified traveler
Posted Apr 3, 2024 on Expedia
The hotel was clean and room sizes are good. Reduced lift service during stay and smelt in the lobby of smoke which puts you off staying. Location was central and good access to transport
Comment from Hotel Management
Apr 3, 2024 by Liam Night Manager, Hotel Management
Dear Jonathan,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our hotel clean and appreciated the spacious room sizes. We apologize for any inconvenience caused by the reduced lift service during your stay. Rest assured, we are actively addressing this issue to improve guest experience. Regarding the smell of smoke in the lobby, we are taking steps to enforce our non-smoking policy more rigorously. We're pleased you found our central location convenient for accessing transportation. We hope to have the opportunity to welcome you back and provide an even better experience.Kind Regards,LiamNight Manager
by A verified traveler
Posted Mar 27, 2024 on Expedia
The location of hotel was great as were the staff. Under renovations at the moment so not as quiet that way
Comment from Hotel Management
Mar 27, 2024 by Liam Night Manager, Hotel Management
Dear Rodney,Thank you for your positive review and for highlighting our great location and staff! We appreciate your understanding regarding the renovations causing some noise. We're working hard to enhance our facilities and ensure a better experience for our guests. Looking forward to welcoming you back soon!Kind Regards,LiamNight Manager
by A verified traveler
Posted Mar 17, 2024 on Expedia
Comment from Hotel Management
Mar 18, 2024 by Liam Night Manager, Hotel Management
Dear Jan,Thank you so much for your glowing review! We're thrilled to hear that you had a fantastic experience during your stay with us. It's always our goal to provide exceptional service and exceed our guests' expectations. We hope to have the pleasure of welcoming you back soon! Kind Regards,LiamNight Manager
by A verified traveler
Posted Mar 17, 2024 on Expedia
Central,
Comment from Hotel Management
Mar 17, 2024 by Liam Night Manager, Hotel Management
Dear Mark,Thank you for choosing to stay with us and for taking the time to share your feedback. We're thrilled to hear you enjoyed your experience overall. We appreciate your support and look forward to welcoming you back soon!Kind Regards,LiamNight Manager
by A verified traveler
Posted Mar 14, 2024 on Expedia
Was repairing a room 2 doors from my room, started drilling @7:45am
Got charged for 2 breakfasts that we didn’t have
On checkout requested a email on expenses which was not received
Comment from Hotel Management
Mar 16, 2024 by Mohamed, Assistant Night Manager, Hotel Management
Dear Kenneth, We apologize for the inconvenience caused by the early morning repairs and the billing discrepancy regarding breakfasts. Your feedback is crucial, and we're addressing these issues internally to ensure a more seamless experience. And regarding the billing issue as you booked through third party Expedia should have send the room bill to your e-mail . Thank you for bringing these matters to our attention.
by A verified traveler
Posted Mar 4, 2024 on Expedia
perfect location.
helpful, polite,KIND staff.
beautiful rooms.
Comment from Hotel Management
Mar 4, 2024 by Liam Night Manager, Hotel Management
Dear Joanne,Thank you for taking the time to share your positive experience at our hotel! We're thrilled to hear that you found our location perfect, our staff helpful and polite, and our rooms beautiful. We appreciate your kind words and hope to welcome you back soon!Kind Regards,LiamNight Manager
by A verified traveler
Posted Mar 3, 2024 on Expedia
Perfect area, you can reach any place on the town
Comment from Hotel Management
Mar 3, 2024 by Liam Night Manager, Hotel Management
Dear Cristian,Thank you for your positive review! We're thrilled to hear that you enjoyed our convenient location. It's our pleasure to provide a perfect area for easy access to all the town has to offer. We look forward to welcoming you back on your next visit.Kind Regards,LiamNight Manager