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New Town Hotel

4.0 star property
Stay in the heart of Edinburgh at this hotel, with shopping on Princes Street and local theater shows just steps away.

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Photo gallery for New Town Hotel

Exterior - New Town Hotel (Edinburgh)
Reception - New Town Hotel (Edinburgh)
Desk, iron/ironing board, free WiFi, bed sheets - New Town Hotel (Edinburgh)
Restaurant - New Town Hotel (Edinburgh)
Reception - New Town Hotel (Edinburgh)
Ballantrae Hotel, in Edinburgh's heart, offers complimentary in-room WiFi and an on-site bar. Guests can rent cars and get tour assistance to visit nearby attractions like the Edinburgh Playhouse Theatre and Princes Street's shops.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Bar
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Double Room

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Quadruple Room

Quadruple Room | Desk, iron/ironing board, free WiFi, bed sheets

Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Single Room, 1 Twin Bed, Ensuite

Desk, iron/ironing board, free WiFi, bed sheets

Single Room, 1 Twin Bed, Ensuite

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Triple Room

Triple Room | Desk, iron/ironing board, free WiFi, bed sheets

Triple Room

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Twin Room

Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Twin Room

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • Bay view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Edinburgh City Centre, a neighborhood in Edinburgh, New Town Hotel is near a train station. Royal Mile and Edinburgh Castle are notable landmarks, and travelers looking to shop may want to visit Princes Street and George Street. Check out an event or a game at Murrayfield Stadium, and consider making time for Edinburgh Zoo, a top attraction not to be missed. Visit our Edinburgh travel guide
Map
8-12 York Place, Edinburgh, Scotland, EH1 3EP

What's nearby

  • St. Andrew Square
    St. Andrew Square
    3 min walk - 0.2 miles
  • street view of George street at Edinburgh, scotland
    George Street
    4 min walk - 0.3 miles
  • Walter Scott Monument in the Rainy Day, Edinburgh, Scotland
    Princes Street
    5 min walk - 0.3 miles
  • Edinburgh royal playhouse theater
    Edinburgh Playhouse Theatre
    6 min walk - 0.4 miles
  • sunset time, Royal Mile, Edinburgh, Scotland
    Royal Mile
    10 min walk - 0.6 miles

Getting around

  • St Andrew Square Tram Stop
    3 min walk
  • Edinburgh (ZXE-Edinburgh Waverly Train Station)
    8 min walk
  • Edinburgh Airport (EDI)
    35 min drive

Restaurants

  • Dishoom Edinburgh
    4 min walk
  • Salerno Pizza
    5 min walk
  • Pho Edinburgh
    4 min walk
  • Harvey Nichols Forth Floor Brasserie
    2 min walk
  • Black Sheep Coffee
    4 min walk

About this property

New Town Hotel

Upscale hotel near Princes Street
Close to Royal Mile and Edinburgh Castle, New Town Hotel provides car rentals on site, a bar, and more. Stay connected with free in-room WiFi.
Other perks include:
  • Full breakfast (surcharge), luggage storage, and tour/ticket assistance
  • Smoke-free premises and a 24-hour front desk
Room features
All guestrooms at New Town Hotel include amenities such as free WiFi.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • 40-inch Smart TVs with Netflix, Hulu, and streaming services
  • Digital channels, coffee/tea makers, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: GBP 17 per person
  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 2 buildings
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 17.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators

Frequently asked questions

Is New Town Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at New Town Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at New Town Hotel?

Check-out is at 11 AM.

Where is New Town Hotel located?

Located in Edinburgh City Centre, this hotel is within a 5-minute walk of Scottish National Portrait Gallery, Princes Street, and St. Andrew Square. George Street and Edinburgh Playhouse Theatre are also within 10 minutes. St Andrew Square Tram Stop is only a 3-minute walk and Princes Street Tram Stop is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

New Town Hotel Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 88 out of 155 reviews
Rating 8 - Good. 44 out of 155 reviews
Rating 6 - Okay. 14 out of 155 reviews
Rating 4 - Poor. 5 out of 155 reviews
Rating 2 - Terrible. 4 out of 155 reviews

Reviews

Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Beautiful hotel, staff were friendly and always available, very comfortable room with a bathtub long enough to lie down in, and a delicious breakfast!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent hotel. Spotless, staff were so helpful. Breakfast was a lovely experience with very good quality and service. So close to the Playhouse !! We had an excellent overnight stay and would def recommend, great value for money.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities
Lovely room, friendly helpful staff, convenient location.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean large room comfortable beds Easy access to all winter events Great stay
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Idris

Liked: Cleanliness, staff & service, amenities
Best Hotel in the town. Lovely staff
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the New Town Hotel two nights, each night in a different room. Both rooms were very clean, spacious, and beautifully decorated. Staff was friendly and helpful. Our luggage was stored at no charge when we left on a 4-day tour. The hotel is a ten minute walk to restaurants. The first room we had was on the top floor and there is no elevator. There were several flights of stairs that were extremely difficult to go up and down, especially with luggage. Upon request, our reservation was changed to a first floor room — much better!
Stayed 1 night in May 2026
Verified

8/10 Good

Umut

Liked: Cleanliness, staff & service, amenities
it was a good room, comfortable bed and amazing bath.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, amenities
Fantastic Location and beautiful appointed and recently refurbished rooms (2025). Would definately stay again. Helpful and friendly staff and excellent breakfast
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, amenities, property conditions & facilities
The check in was quick & easy, staff were all very friendly. The room was very comfortable, lovely decor & very clean. A lovely stay and would definitely book again.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
All good room very spacious, central location, good price, very clean
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
Great location, good service and large rooms with everything you need. My second time staying and highly recommend
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful lobby, clean and spacious room, great location. The only downside is that there is no elevator. If you have a lot of luggage I wouldn't recommend it.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
The location in Edinburgh’s New Town just a few minutes walk from Waverley Station is perfect. The room I stayed in, despite being a basement room, was spacious, clean and comfortable. The staff were welcoming and friendly. The only slight negative is the lack of a lift and many stairs.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Wasay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
“Overall, we had a good stay and the hotel was in a great location for exploring Edinburgh. Considering the area, the price was reasonable and the staff were excellent throughout our visit, very friendly, welcoming and helpful. The main downside was the room temperature. It was a very hot day and unfortunately the room became extremely warm and uncomfortable during the night. A fan was provided, but it was not powerful enough to properly cool the room, which made sleeping difficult. There is also no parking available, although that is understandable given the central location in Edinburgh. Despite the heat issue, the stay itself was pleasant and the customer service from staff really stood out positively.”
Stayed 1 night in May 2026
Verified

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious and well equipped room - had everything i needed for a comfortable stay, and a comfy bed. Perfect location for city centre and Waverley station. Wouldnt be suitable for those who needed accessibility support due to old building limitations - no lifts. A little noisy at times - could maybe improve sound proofing on room doors and between floors, but didnt spoil my visit. Staff friendly and helpful. Nice breakfast with cooked vegetarian option. Would definitely stay here again / recommend.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities
Lovely friendly reception staff, easy check in and out spacious immaculate room, with toiletries and tea and coffee making facilities, we appreciated the chocolates on arrival in reception
Stayed 1 night in Feb 2026
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were great and very friendly & made for a very enjoyable stay. Would definitely book again.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities
The New Town Hotel was absolutely immaculate! Staff was wonderful and the room was comfortable and gorgeous. This hotel was the perfect ending to an adventurous day in Edinburgh and a fantastic beginning to kick start a day trip to Stirling. Will visit again soon!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Javier

Liked: Cleanliness, amenities, property conditions & facilities
Great Location, lovely room and bathroom however the shower water pressure was terrible like a dripping pipe. A shame as it was a lovely bathroom with premium gel and shampoo. Very nice staff as well
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, very polite and welcoming staff room was amazing will definitely stay here again. Thanks
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities
Room was spotless. Staff very friendly. Great stay nice and peaceful. Only down size was the double bed when you are 6ft2 . Next time i will book a bigger room with larger bed .
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mise

Liked: Cleanliness, amenities
We were able to check in earlier as our room was ready. Beautiful room, very spacious for 3 people. Bath robes and slippers provided. Late check out was also great. Pity we were only here for 1 night. Would definitely stay again!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent boutique hotel with large rooms, good size bathroom and everything you need. Good location just 10 mins from main train station and close to all the sites, restuarants and bars.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Comfortable room. Great location
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Izzy

Liked: Cleanliness, amenities, property conditions & facilities
Th nicest hotel. Perfect central location, staff lovely. All the amenities you need including hairdryer, robes, even a toothbrush charger in the bathroom!! Every detail was thought out. The ONLY 1 thing missing was a fridge. Excellent hotel, 10/10
Stayed 1 night in Dec 2025