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New Town Hotel

4.0 star property
Stay in the heart of Edinburgh at this hotel, with shopping on Princes Street and local theater shows just steps away.

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Photo gallery for New Town Hotel

Exterior - New Town Hotel (Edinburgh)
Restaurant - New Town Hotel (Edinburgh)
Reception - New Town Hotel (Edinburgh)
Desk, iron/ironing board, free WiFi, bed sheets - New Town Hotel (Edinburgh)
Reception - New Town Hotel (Edinburgh)
Ballantrae Hotel, in Edinburgh's heart, offers complimentary in-room WiFi and an on-site bar. Guests can rent cars and get tour assistance to visit nearby attractions like the Edinburgh Playhouse Theatre and Princes Street's shops.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Bar
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Double Room

8.4 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Desk, iron/ironing board, free WiFi, bed sheets

Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Single Room, 1 Twin Bed, Ensuite

Desk, iron/ironing board, free WiFi, bed sheets

Single Room, 1 Twin Bed, Ensuite

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | Desk, iron/ironing board, free WiFi, bed sheets

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room

Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • Bay view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Edinburgh City Centre, a neighborhood in Edinburgh, New Town Hotel is near a train station. Royal Mile and Edinburgh Castle are notable landmarks, and travelers looking to shop may want to visit George Street and Princes Street. Looking to enjoy an event or a game? See what's going on at Edinburgh International Conference Centre or Murrayfield Stadium. Visit our Edinburgh travel guide
Map
8-12 York Place, Edinburgh, Scotland, EH1 3EP

What's nearby

  • St. Andrew Square
    St. Andrew Square
    3 min walk - 0.2 miles
  • street view of George street at Edinburgh, scotland
    George Street
    4 min walk - 0.3 miles
  • Walter Scott Monument in the Rainy Day, Edinburgh, Scotland
    Princes Street
    4 min walk - 0.3 miles
  • Edinburgh royal playhouse theater
    Edinburgh Playhouse Theatre
    6 min walk - 0.4 miles
  • sunset time, Royal Mile, Edinburgh, Scotland
    Royal Mile
    9 min walk - 0.5 miles

Getting around

  • St Andrew Square Tram Stop
    3 min walk
  • Edinburgh (ZXE-Edinburgh Waverly Train Station)
    8 min walk
  • Edinburgh Airport (EDI)
    35 min drive

Restaurants

  • Dishoom Edinburgh
    4 min walk
  • Salerno Pizza
    5 min walk
  • Pho Edinburgh
    4 min walk
  • Harvey Nichols Forth Floor Brasserie
    2 min walk
  • Cafe Royal
    5 min walk

About this property

New Town Hotel

Upscale hotel near Princes Street
Close to Royal Mile and Edinburgh Castle, New Town Hotel provides car rentals on site, a bar, and more. Stay connected with free in-room WiFi.
Other perks include:
  • Full breakfast (surcharge), tour/ticket assistance, and a 24-hour front desk
  • Luggage storage and smoke-free premises
Room features
All guestrooms at New Town Hotel include amenities such as free WiFi.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • 40-inch Smart TVs with Netflix, Hulu, and streaming services
  • Digital channels, coffee/tea makers, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: GBP 17 per person
  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 2 buildings
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 17.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators

Property is also known as

Ballantrae Edinburgh
Ballantrae Hotel
Ballantrae Hotel Edinburgh
Hotel Ballantrae
The Ballantrae Hotel Edinburgh, Scotland
Ballantrae Hotel
New Town Hotel Hotel
New Town Hotel Edinburgh
New Town Hotel Hotel Edinburgh

Frequently asked questions

Is New Town Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at New Town Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at New Town Hotel?

Check-out is at 11 AM.

Where is New Town Hotel located?

Located in Edinburgh City Centre, this hotel is within a 5-minute walk of Scottish National Portrait Gallery, St. Andrew Square, and George Street. Princes Street and Edinburgh Playhouse Theatre are also within 10 minutes. St Andrew Square Tram Stop is only a 3-minute walk and Princes Street Tram Stop is 9 minutes.

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Reviews

New Town Hotel Reviews

8.6

Excellent

9.2

Cleanliness

8.6

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 70 out of 128 reviews
Rating 8 - Good. 37 out of 128 reviews
Rating 6 - Okay. 13 out of 128 reviews
Rating 4 - Poor. 5 out of 128 reviews
Rating 2 - Terrible. 3 out of 128 reviews

Reviews

Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean large room comfortable beds Easy access to all winter events Great stay
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, amenities, property conditions & facilities
The check in was quick & easy, staff were all very friendly. The room was very comfortable, lovely decor & very clean. A lovely stay and would definitely book again.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful lobby, clean and spacious room, great location. The only downside is that there is no elevator. If you have a lot of luggage I wouldn't recommend it.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
The location in Edinburgh’s New Town just a few minutes walk from Waverley Station is perfect. The room I stayed in, despite being a basement room, was spacious, clean and comfortable. The staff were welcoming and friendly. The only slight negative is the lack of a lift and many stairs.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
Great location, good service and large rooms with everything you need. My second time staying and highly recommend
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Javier

Liked: Cleanliness, amenities, property conditions & facilities
Great Location, lovely room and bathroom however the shower water pressure was terrible like a dripping pipe. A shame as it was a lovely bathroom with premium gel and shampoo. Very nice staff as well
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities
The New Town Hotel was absolutely immaculate! Staff was wonderful and the room was comfortable and gorgeous. This hotel was the perfect ending to an adventurous day in Edinburgh and a fantastic beginning to kick start a day trip to Stirling. Will visit again soon!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were great and very friendly & made for a very enjoyable stay. Would definitely book again.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, very polite and welcoming staff room was amazing will definitely stay here again. Thanks
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Mise

Liked: Cleanliness, amenities
We were able to check in earlier as our room was ready. Beautiful room, very spacious for 3 people. Bath robes and slippers provided. Late check out was also great. Pity we were only here for 1 night. Would definitely stay again!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Izzy

Liked: Cleanliness, amenities, property conditions & facilities
Th nicest hotel. Perfect central location, staff lovely. All the amenities you need including hairdryer, robes, even a toothbrush charger in the bathroom!! Every detail was thought out. The ONLY 1 thing missing was a fridge. Excellent hotel, 10/10
Stayed 1 night in Dec 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Comfortable room. Great location
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent boutique hotel with large rooms, good size bathroom and everything you need. Good location just 10 mins from main train station and close to all the sites, restuarants and bars.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities
Genuinely this hotel is a gem of a find. The staff we met were warm, friendly, welcoming and professional. The decor as you go in is wonderful as was the room and the room + bathroom were spotlessly clean. Fantastic location and despite being central was perfectly quiet inside. Will definitely be going back. Brilliant in every respect.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
Room was fantastic. It was huge with everything we needed for our stay. Bath robes, slippers, iron/ironing board. Tea/coffee making facilities & bottled water. Staff were friendly & helpful. The hotel location was perfect only a 2 minute walk to designer stores & St James centre.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, amenities
Room is lovely!! Had a big bathroom with a good bath, and the room was clean and had a good aesthetic. The staff are very kind and welcoming. Doors and reception is open all night which was really useful. They do take £100 upon checking in for safety or something which I’m waiting to get back. But other than that it was really nice, also had a bar and breakfast but we didn’t get a chance to check that out. View and area was great too.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room with a comfortable bed. Good tea & coffee facilities though a couple more tea bags would not go amiss.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely fresh room, comfortable, very clean. Great location. Staff welcoming and friendly. Rooms may not be suitable for those less mobile due to stairs.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

LOUISE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good standard room. Staff went out of their way to be helpful. Really appreciated as i arrived past 11pm.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely weekend in Edinburgh!

The hotel is in a good location within walking distance of Princes Street. It is well decorated, clean and the staff are very helpful. Although a bar is advertised, this is not in service.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel option

Very comfortable, spacious and modern room just a few blocks from restaurants, shops and the train. Easy check in and kind staff. Aside from having no lift (we were on the 3rd floor), it was perfect for our stay.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the hotel has been totally renovated and has very spacious and will appointed rooms. Staff was very friendly. It is a new hotel so they are still working on improvements to service. Tram to the city and airport is a two minute walk. Ten minute walk to the royal mile. Plenty of Cafe and pubs near by. Next time in Edinburgh we will definitely stay here.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

AUSTEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Town Old Values!

If you are looking to stay in central Edinburgh for a great price this is the hotel for you. Split over two sites the venue is clean, brigh and modern. The Scottish breakfast was very tasty and included haggis and black pudding. Other options were available. One street up from the station so good travel links. Ask for a bedroom in the second block as it includes wonderful views of the city.
View from 126
Great Breakfast
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Mari

Liked: Staff & service
Staff were friendly, good decor throughout and very nice location close to lots of attractions. We did have a problem with the mattress being busted but to be fair to the staff when told about it in the morning they did say the room would blocked until a new mattress arrived so they were responsive. Unfortunately there was also a terrible smell in the bathroom (old urinal) which could be more difficult to sort given the age of the building - but a thorough flushing/cleaning is definitely needed.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Other than the shower's water pressure being very low, everything was perfect. Good and clean room, comfortable bed, nice view (from fourth floor in my case), and St Andrew's Square with bus station (and Waverley train station shortly behind that) is right around the corner.
Stayed 4 nights in Jul 2025