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ISKÖ Chalets Hotel

4.0 star property

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Photo gallery for ISKÖ Chalets Hotel

Seasonal outdoor pool - ISKÖ Chalets Hotel (Eaux-Bonnes)
Front of property - ISKÖ Chalets Hotel (Eaux-Bonnes)
Exterior - ISKÖ Chalets Hotel (Eaux-Bonnes)
Superior Chalet, 2 Bedrooms, Mountain View | Living area | 30-cm TV with cable channels, fireplace - ISKÖ Chalets Hotel (Eaux-Bonnes)
Lounge - ISKÖ Chalets Hotel (Eaux-Bonnes)
ISKÖ BaseCamp & Hîtel offers a peaceful mountain retreat with stunning views. Enjoy winter sports with free ski shuttle and passes, relax in the seasonal outdoor pool, or explore the nearby nature reserve. The property includes a bar, restaurant, and free WiFi throughout.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
  • Restaurant
  • Spa

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Chalet, 1 Bedroom

Deluxe Chalet, 1 Bedroom | Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Chalet, 1 Bedroom

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Chalet, 2 Bedrooms, Mountain View

Premium Chalet, 2 Bedrooms, Mountain View | Premium bedding, pillowtop beds, in-room safe, individually decorated

Premium Chalet, 2 Bedrooms, Mountain View

  • Mountain view
  • 49 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 King Bed
  • Free WiFi

View all photos for Superior Chalet, 2 Bedrooms, Mountain View

Superior Chalet, 2 Bedrooms, Mountain View | Premium bedding, pillowtop beds, in-room safe, individually decorated

Superior Chalet, 2 Bedrooms, Mountain View

  • Mountain view
  • 57 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed
  • Free WiFi

View all photos for Family Chalet, 3 Bedrooms

Family Chalet, 3 Bedrooms | Premium bedding, pillowtop beds, in-room safe, individually decorated

Family Chalet, 3 Bedrooms

  • Mountain view
  • 3 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed
  • Free WiFi

View all photos for Chalet Privilege 4 pers

A bedroom with a bed, bedside table, and a chair.

Chalet Privilege 4 pers

  • Sleeps 4
  • Free WiFi

View all photos for Suite Chalet 4 pers

A bedroom with a bed, pillows, a hat, and a painting on the wall.

Suite Chalet 4 pers

  • Sleeps 4
  • Free WiFi

View all photos for Chalet Deluxe 2 pers

A bed with pillows, a wooden headboard, and a shelf with a cat figurine.

Chalet Deluxe 2 pers

  • Sleeps 2
  • Free WiFi

About the neighborhood

Located in Eaux-Bonnes, ISKÖ Chalets Hotel is in the mountains and on the riverwalk. Ossau Valley Trail and Col d'Aubisque reflect the area's natural beauty and area attractions include Le Petit Train d'Artouste and Zoo d'Asson. Relax and indulge in the area's hot springs, or seek out an adventure with cave exploring, horse riding, and ziplining nearby. Visit our Eaux-Bonnes travel guide
View more Aparthotels in Eaux-Bonnes
Map
711 route de Gourette, Eaux-Bonnes, 64440

What's nearby

  • PyrĂ©nĂ©es National Park
    Pyrénées National Park
    31 min drive - 22.3 miles
  • There are edifices, an alley of the topiary trees and a public garden in the Boulevard of Pyrenees., Shutterstock ID 224921407, SF SSA Case with Manager Approval: Case 07151371, Job: Prepay credit, Cl
    Boulevard des Pyrenees
    63 min drive - 34.9 miles
  • Gourette Ski Resort
    11 min walk - 0.6 miles
  • Le Petit Train d'Artouste
    30 min drive - 20.8 miles
  • Lindt & SprĂŒngli
    56 min drive - 33.1 miles

Getting around

  • Buzy en Bearn Station
    32 min drive
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    95 min drive

Restaurants

  • Artouste
    65 min drive
  • Maison Cazaux
    14 min walk
  • Le Cairn
    13 min drive
  • HĂŽtel d'Ossau
    14 min drive
  • Le Pourquois Pas
    14 min drive

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Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Free ski shuttle
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Snowboarding nearby

Pool/Spa

  • Deep-tissue massages
  • Fenced pool
  • Hot springs nearby
  • Pool gate
  • Seasonal outdoor pool
  • Sports massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ski shuttle
  • Free self parking on site

Family friendly

  • Baby bath
  • Bed rails
  • High chair
  • Pool gate

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: EUR 19 for adults and EUR 11 for children
  • A bar/lounge
  • A restaurant
  • Dining table

Bedrooms

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Fireplace

Entertainment

  • 30-cm TV with cable channels

Outdoor areas

  • Deck/patio
  • Outdoor furniture
  • Terrace

Work spaces

  • 2 meeting rooms
  • Coworking space

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • Iron/ironing board on request
  • Limited-hour front desk
  • Phone
  • Proposal/romance packages
  • Safe

Location highlights

  • In a national park
  • In the mountains
  • Near the boardwalk/promenade
  • On the riverwalk

Things to do

  • Ski passes
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Rock climbing nearby
  • Spelunking nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 47 units
  • Cleaning products are eco-friendly
  • Individual decor
  • Individual furnishings
  • Reception hall

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Load and start the dishwasher
Gather used towels
Remove personal items
Turn off the lights, lock the doors, and return the keys

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 1 to May 31:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 350 per stay
  • A tax is imposed by the city: EUR 1.75 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 11 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from July to September
Pool access available from 10:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does ISKÖ Chalets Hotel have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM–8:00 PM.

Is ISKÖ Chalets Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at ISKÖ Chalets Hotel?

Check-in start time: 5:00 PM; Check-in end time: anytime.

What time is check-out at ISKÖ Chalets Hotel?

Check-out is at 10:00 AM.

Where is ISKÖ Chalets Hotel located?

Located near the slopes, this Eaux-Bonnes aparthotel is in the mountains, 0.6 mi (1 km) from Gourette Ski Resort and close to winter activities such as cross-country skiing and skiing lessons. Ossau Valley Trail and Col d'Aubisque are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

ISKÖ Chalets Hotel Reviews

9.0

Wonderful

9.6

Cleanliness

9.8

Amenities

8.8

Property conditions & facilities
Rating 10 - Excellent. 27 out of 42 reviews
Rating 8 - Good. 11 out of 42 reviews
Rating 6 - Okay. 2 out of 42 reviews
Rating 4 - Poor. 1 out of 42 reviews
Rating 2 - Terrible. 1 out of 42 reviews

Reviews

Verified

10/10 Excellent

Elisabeth

Liked: Cleanliness, room comfort, communication

Cozy chalet near Gourette ski resort

Cozy chalet, very nicely renovated and perfectly equipped, with beautiful restaurant / reception area - we visited in the winter but would also love to see it in the summer! Great for families or groups of friends. Well situated.
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

S

Liked: Cleanliness, amenities, property conditions & facilities, communication
Super location trĂšs bon service . Top
Stayed 2 nights in Aug 2025
Verified

8/10 Good

nathan

Liked: Cleanliness, amenities, property conditions & facilities, communication
A wonderful property mid way up the into the mountains. Cabin was a little small for our family of five. About 15 minutes to the Col d'Aubisque and 15 minutes down into Larun. It is a well placed property. The pool was a great way to relax after a day in the mountains. The hotel attendants were very nice, multi-lingual, and helpful.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Hubert

Liked: Cleanliness, check-in, communication, listing accuracy
We stayed one night but it was a lovely chalet and would make a good base for walking etc The reception had a good choice for breakfast and a selection of pre made evening meals to purchase.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Frédéric

Liked: Cleanliness, check-in, communication, listing accuracy
Un petit coin bien douillet pour se ressourcer aprÚs une bonne journée de ski. Chalet cosy, bien aménagé, bien équipé confortable, calme et trÚs proche de la station. Nous avons passé un trÚs bon séjour.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Florence

Liked: Cleanliness, amenities, communication
Tout Ă©tait parfait!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Alain

Liked: Cleanliness, amenities, communication
Tout Ă©tait parfait
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Gildas

Liked: Cleanliness, room comfort, communication
Tout Ă©tait parfait : La vue sur les montagnes depuis le chalet, la terrasse pour un dĂ©jeuner au soleil, la navette qui nous emmĂšne en quelques minutes au pied des pistes de Gourette. L’ambiance cosy du chalet avec tout le nĂ©cessaire pour un trĂšs agrĂ©able sĂ©jour. Et de quoi se dĂ©panner avec des bocaux ou autres produits , et un restaurant sur place.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Chrystelle

Liked: Cleanliness, room comfort, communication

Bel endroit

Nous avons passĂ© 3 nuits dans un chalet prestige qui Ă©tait trĂšs bien Ă©quipĂ© et confortable avec une vue magnifique sur la montagne. Toutefois je pense que certaines choses pourraient ĂȘtre amĂ©liorĂ©es pour que le rapport qualitĂ© prix soit plus pertinent. Le tapis dans le salon est usĂ© et tachĂ©, le canapĂ© en tissu et les chaises sont aussi tĂąchĂ©s et ne donne pas trop envie de s'y asseoir. Nous avons mis des foutas dessus. Et les draps, bien que propres, avaient plein de petites taches noires. Le lino aussi Ă©taient plein de petites tĂąches noires qui pourtant pouvaient s'enlever en frottant. Bref, quelques efforts Ă  faire niveau entretien surtout pour le tarif Ă©levĂ© de la nuit mi-septembre. De plus nous avons eu des odeurs d'Ă©gouts dans la chambre et des petits vers dans le lit un soir qui Ă©taient tombĂ©s d'une poutre. Nous l'avons signalĂ© et nous avons eu des excuses mais aucun geste commercial pour autant. Je suis donc assez mitigĂ©e pour conseiller ce lieu, mĂȘme si le cadre est magnifique, la piscine parfaitement Ă©quipĂ©e avec une vue Ă©poustouflante et le personnel trĂšs sympathique. DerniĂšre prĂ©cision, pas de clim dans les chĂąlets et il a fait trĂšs chaud dans la chambre du haut alors que nous sommes mi-septembre, donc Ă  Ă©viter l'Ă©tĂ© je pense.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Marloes

Liked: Cleanliness, amenities, property conditions & facilities, communication
Alles is aanwezig. Huisje in prima staat, alleen de bedden zijn wat zacht naar ons idee. Zwembad top, restaurant is aanwezig, maar ook ben je snel in andere dorpjes
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

CAROLINE

Liked: Cleanliness, room comfort, communication
Hotel tres confortable pour un séjour en famille. Je recommande.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Roch

Excellent endroit oĂč demeurer, personnel trĂšs professionnel et courtois.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Alain

Liked: Cleanliness, communication
Le chalet est trÚs bien équipé sauf pour le chauffage.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Agathe

Liked: Cleanliness, room comfort, communication

Emplacement et vue fantistiques !

Nous sommes venus en couple avec 1 bĂ©bĂ© d’un an. Le lit parapluie et la chaise haute nous ont Ă©tĂ© mis Ă  disposition. Les chalets sont trĂšs confortables et la dĂ©coration soignĂ©e, on s’y sent vraiment bien ! La cuisine et la salle de bain sont comme neuves et tres fonctionnelles. On ne manque de rien. Et le lit est PLUS que confortable. Nous n’avons pas profitĂ© de la piscine car un peu froide (20 degrĂ©s) mais le cadre est idĂ©al pour finir ses journĂ©es avec un petit cocktail ! L’accueil et le service sont irrĂ©prochables. Bref, je recommande. La vue sur les montagnes (quand le ciel est dĂ©gagĂ©) est Ă  couper le souffle. Si vous venez Ă  Gourette, c’est ici qu’il faut sĂ©journer !
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Agathe

Liked: Cleanliness, room comfort, communication

Emplacement et vue fantistiques !

Nous sommes venus en couple avec 1 bĂ©bĂ© d’un an. Le lit parapluie et la chaise haute nous ont Ă©tĂ© mis Ă  disposition. Les chalets et la dĂ©coration sont super, on s’y sent vraiment bien ! La cuisine et la salle de bain sont comme neuves et tres fonctionnelles. On ne manque de rien. Et le lit est PLUS que confortable. On a dĂźnĂ© sur la terrasse les 2 soirs car bĂ©bĂ© dormait mais l’hĂŽtel propose un restaurant qui a l’air super. Nous avons profitĂ© de cocktails au bord de la piscine c’était un super moment. L’accueil et le service sont irrĂ©prochables. Bref, je recommande. La vue (quand le ciel est dĂ©gagĂ©) est Ă  couper le souffle : on l’a eu 1 matin sur les 2. L’hĂŽtel est en pleine nature et Ă  5 min Ă  peine des Ɠufs pour aller se balader en famille
 et « suffisamment » excentrĂ© du centre de Gourette qui je trouve manque un peu de charme !
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Christine

Liked: Cleanliness, room comfort, communication

Week-end Ă  Gourette

Notre week-end c'est trÚs bien passé, juste la météo qui n'était pas géniale, mais sinon trÚs beau chalet, trÚs confortable et bonne communication avec le personnel.
Stayed 1 night in Jun 2024
Verified

4/10 Poor

Lou-Anne

Disliked: Communication
en arrivant sur place on nous annonce que le restaurant n’est pas ouvert et qu’il n’y a pas non plus de petit dĂ©jeuner sur place 
 le minimum c’est de le prĂ©ciser lors de la rĂ©servation
 car compliquĂ© de s’organiser 
 en arrivant nous trouvons un chalet propre, bien Ă©quipĂ© mais cependant quelques dĂ©tails laissent Ă  dĂ©sirer : plus d’eau chaude au bout de 3mn, machine Ă  cafĂ© dĂ©fectueuse et les femmes d’entretien viennent nous rĂ©veiller Ă  9h alors que nous devons quitter le chalet Ă  10h
. bref nous sommes déçus de notre sĂ©jour et nous aurions aimĂ© un geste de la part de l’établissement

..
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

anthony

Liked: Cleanliness, room comfort, communication

vue superbe sur la montagne

Parfait avec vue superbe sur la montagne
Stayed 5 nights in May 2024
Verified

10/10 Excellent

Harmony

Liked: Cleanliness, room comfort, communication

DĂ©tente au milieu des montagnes

Un havre de paix merci pour l’accueil qui Ă©tait formidable et le chalet vraiment reposant et parfait pour se ressourcer
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Camille

Liked: Cleanliness, room comfort, communication
Localisation géographique parfaite (800m au pied de la station) avec navette gratuite. Le personnel est exemplaire : aimable, souriant et bienveillant. Rien à redire. Le restaurant est a recommandé également.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Joris

Liked: Cleanliness, amenities, property conditions & facilities
Mooie accommodatie. Van binnen veel vernieuwd; van buiten nog renovatiewerk te doen. Centrale voorzieningen (oa zwembad) zijn heel prettig. Voor dinner bestond keuze vooral uit Franse culinaire hoogstandjes terwijl het voor de kinderen simpeler had gemogen. Veel mooie wandelingen zijn met de auto goed te bereiken.
Stayed 6 nights in Aug 2023
Verified

8/10 Good

Olivier

Liked: Cleanliness, room comfort, communication

Espérons mieux aprÚs les travaux de rénovation en

Le sĂ©jour s’est bien passĂ©,,le chalet est par lui-mĂȘme trĂšs bien Ă©quipĂ© et confortable
Mais ,,,,pour ce qui est de l’extĂ©rieur ( balcon,,terrasse et Ă©tat des façades en bois ,, ) c’était trĂšs dĂ©gradĂ© !! La tĂ©lĂ©vision par fibre ne fonctionnait pas,, et la piscine et restaurant Ă©taient en travaux !! Non accessibles !! Il faut ajouter qu’il a Ă©tĂ© promis un geste commercial Ă  ce propos,, ce qui a Ă©tĂ© apprĂ©ciĂ©
Stayed 6 nights in Sep 2022
Verified

6/10 Okay

HĂ©lĂšne

Liked: Room comfort, communication

Site en travaux !! :-(

Le site est actuellement en travaux. La piscine Ă©tait ouverte mais le systĂšme de chauffage ne fonctionnait pas. D'Ă©normes bennes de gravats Ă©taient stationnĂ©es juste devant la porte et les fenĂȘtres. La 1/2 douzaine de vĂ©hicules des artisans qui travaillaient sur le chantier faisait des A/R rĂ©guliers et Ă©taient stationnĂ©e devant le cottage.
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Fabienne

Liked: Cleanliness, room comfort, communication

Satisfait

Tres bon chalet , site tres reposant, tres bien.
Stayed 7 nights in Oct 2021
Verified

10/10 Excellent

Elisabeth

Liked: Cleanliness, room comfort

SĂ©jour dans un beau cadre au calme

Situation des gĂźtes face Ă  la montagne avec vue sur le cirque de Gourette, la forĂȘt en vis-Ă -vis, terrasse au sud et au calme suffisamment large pour accueillir des vĂ©los. De l'espace Ă  l'intĂ©rieur pour sĂ©jour en famille. Avons aussi profitĂ© de la piscine aprĂšs les randos. SĂ©jour plĂ©biscitĂ© par toute la famille.
Stayed 7 nights in Aug 2020