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The Pier Hotel

Property class: 3.5

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Photo gallery for The Pier Hotel

Reception - The Pier Hotel (Eastbourne)
Reception - The Pier Hotel (Eastbourne)
Deluxe Double Room, Sea View | Desk, iron/ironing board (on request), WiFi (free), bed sheets - The Pier Hotel (Eastbourne)
View from property - The Pier Hotel (Eastbourne)
Property entrance - The Pier Hotel (Eastbourne)
Close to South Downs National Park, The Pier Hotel has plenty to offer. Guests can connect to free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Standard Double Room, Sea View

A bed with a tufted headboard, white bedding, and two bedside tables.

Standard Double Room, Sea View

  • Sea view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board (on request), WiFi (free), bed sheets

Standard Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room, Sea View

Desk, iron/ironing board (on request), WiFi (free), bed sheets

Deluxe Single Room, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, 1 Twin Bed

Desk, iron/ironing board (on request), WiFi (free), bed sheets

Single Room, 1 Twin Bed

10.0 out of 10
Exceptional
(1 review)
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Twin Room, Sea View

Deluxe Twin Room, Sea View | Desk, iron/ironing board (on request), WiFi (free), bed sheets

Deluxe Twin Room, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | Desk, iron/ironing board (on request), WiFi (free), bed sheets

Family Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, Sea View

Family Room, Sea View | Desk, iron/ironing board (on request), WiFi (free), bed sheets

Family Room, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Apartment

Family Apartment | Desk, iron/ironing board (on request), WiFi (free), bed sheets

Family Apartment

  • 35 sq m
  • 3 bedrooms
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Economy Single Room

Economy Single Room | Desk, iron/ironing board (on request), WiFi (free), bed sheets

Economy Single Room

9.0 out of 10
Wonderful
(4 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Basic Single Room

Desk, iron/ironing board (on request), WiFi (free), bed sheets

Basic Single Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Sea View

Deluxe Double Room, Sea View | Desk, iron/ironing board (on request), WiFi (free), bed sheets

Deluxe Double Room, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Sea View

A double bed with a headboard, a bedside table, and a window with curtains.

Standard Twin Room, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, Sea View

A hotel room with a bed, a bedside table, a lamp, and a window with curtains.

Standard Single Room, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room

A hotel room with a bed, a chair, a window, and a wall-mounted light.

Standard Single Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Two Beds Flat

  • 20 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

APARTMENT THREE BEDS

  • Sleeps 10

Deluxe Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located on the beach, The Pier Hotel is in Eastbourne City Centre, a neighborhood in Eastbourne. Eastbourne Bandstand and Devonshire Park Theatre are cultural highlights, and some of the area's landmarks include Redoubt Fortress and Military Museum and Pevensey Castle. Looking to enjoy an event or a game while in town? See what's happening at Devonshire Park Lawn Tennis Club or Priory Lane. Visit our Eastbourne travel guide
Map
4 Grand Parade, Eastbourne, England, BN21 3EH

What's nearby

  • A beach with a pier and a building with a dome.
    Eastbourne Beach
    1 min walk - 0.1 miles
  • A pier with a white building and domes, pebbled beach, and a sunset sky.
    Eastbourne Pier
    2 min walk - 0.1 miles
  • A pavilion with a blue dome and a stage with purple chairs.
    Eastbourne Bandstand
    6 min walk - 0.4 miles
  • Congress Theatre
    13 min walk - 0.7 miles
  • Devonshire Park Lawn Tennis Club
    15 min walk - 0.8 miles

Getting around

  • Eastbourne Station
    12 min walk

Restaurants

  • Drop In The Ocean
    9 min walk
  • Waterfront Cafe Bar
    10 min walk
  • Seafare Restaurant
    2 min walk
  • The Crown & Anchor
    3 min walk
  • Qualisea Fish Restaurant
    3 min walk

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Limited-hour front desk

Outdoors

  • On the beach

Accessibility

  • No elevator

More

  • 3 floors
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM

Late check-in subject to availability

Late check-in fee: GBP 30 for check-in between 10:30 PM and 6:00 AM

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Late check-out subject to availability

Late check-out fee: GBP 20

Special check-in instructions

The front desk is open daily from 2:00 PM - 10:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests who may encounter issues with stairs should contact this property in advance. There are about 10 steps at the front door and 7 steps up or down after exiting the elevator.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-in fee: GBP 30 for check-in between 10:30 PM and 6:00 AM
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Frequently asked questions

Is The Pier Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at The Pier Hotel?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Late check-in is available from 10:30 PM– 6:00 AM for a fee of GBP 30.

What time is check-out at The Pier Hotel?

Check-out is at 10:00 AM. Late check-out is available for GBP 20 (subject to availability).

Where is The Pier Hotel located?

Nestled on the beach, this Eastbourne City Centre hotel is within a 10-minute walk of Eastbourne Bandstand, Eastbourne Pier, and Cineworld Eastbourne at The Beacon. Eastbourne Beach and Western Lawns are also within 15 minutes. Eastbourne Station is 12 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Pier Hotel Reviews

7.6

Good

8.2

Cleanliness

9.0

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 110 out of 322 reviews
Rating 8 - Good. 110 out of 322 reviews
Rating 6 - Okay. 50 out of 322 reviews
Rating 4 - Poor. 29 out of 322 reviews
Rating 2 - Terrible. 23 out of 322 reviews

Reviews

Verified review

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with sea view and included a fridge. Plenty of draw space but no hanging space in the single room. Overall a pleasant stay. Would stay again.
Stayed 3 nights in Aug 2026
Verified review

4/10 Poor

Muktar

Disliked: Staff & service, amenities, property conditions & facilities
It wasn't t a good one, not satisfy due to eminities and staff. But one good thing of the hotel is, its right in front of the pier which made my plan easier.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very warm welcome and every effort made to make our stay comfortable. Friendly staff and happy yo answer questions about local amenities and offer advice.
Stayed 1 night in May 2026
Verified review

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money / very quiet and well located for the pier and beach - only criticism was that the bed was too soft for me - would stay here again though
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Wendy

Liked: Cleanliness, amenities
Good for a 1 night stay over as we were visiting family . Room is spacious and had all the basic amenities,mini fridge ,tea/coffee facilities, toiletries The room could do with a sprucing up ,wall paint peeling off in some places ,bathtub marks
Stayed 1 night in May 2026
Verified review

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and view of the Pier. Also very close to the city centre as well. I hurt my back and the housekeeping staff was very helpful. Carrying my luggage to the car.
View from my room
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

DEBBIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and comfortable. On arrival, I was made to feel welcome and the hotel policies explained in a friendly manner including the WiFi password. The room was cleaned during my stay and there were complimentary amenities left in reception for guests outside of normal hours . This was a nice touch to be able to get extra milk for coffee late at night. Lovely friendly staff ,and great security . The location of the property is excellent. I would return again .
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and good value for money
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Theresa

Liked: Cleanliness, property conditions & facilities, room comfort

Very nice hotel

Nicely situated hotel, clean and comfortable with lovely helpful staff.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, really nice staff, central to everything we went to.
Stayed 3 nights in Nov 2023
Verified review

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to evergthing Good location
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely helpful and charming staff
Stayed 1 night in Apr 2024
Verified review

8/10 Good

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel .

Old hotel but looks to have been refurbished to a good standard .Room was overlooking the sea front and a good breakfast to start the day .Parking available with a hotel voucher at two pounds a day
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely hotel with very friendly and helpful staff. Would definitely return
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Pier Hotel, excellent service

The staff at The Pier hotel were just fantastic!!super friendly, welcoming and helpful. We were staying for the Eastbourne triathlon and it transformed our weekend.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

I stayed for three nights at The Pier Hotel & I was very happy with the location, the hotel & the staff. Top place. Would recommend!
Stayed 3 nights in Aug 2023
Verified review

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a little small but very nicely decorated. Great view of the pier. Breakfast was very tasty, plenty of choice and a reasonable price.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 1 night and wish it had been longer. Lovely comfortable room and beautiful views. Service also excellent, will definetly come again.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Great hotel, right on the sea front. Staff friendly and helpful. Room clean and ample room for three. Shower goid.
Stayed 2 nights in Aug 2023
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

The hotel is in an excellent spot and the staff were brilliant. The web site is a little misleading as the emerald bar is not open and no food available in the evening Our ‘sea view’ room had limited view.
Stayed 5 nights in Jun 2024
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A safe choice

It's a safe choice for a night or two in Eastbourne city center. Amazing view of the pier if you go with a room with a view. Nothing fancy but quite cozy.
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GOOD ROOM AT A GOOD PRICE

Room was perfectly acceptable (room 210) - ensuite was clean, nice mirror in main room, comfy bed with a good supply of teas/coffees. Good location opposite Eastbourne Pier. Only negative is a nasty stain on the wall 0n the right hand side of the bed - looks like someone has puked against the wall.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Fergus

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for pier, promenade and town. Great views from our seaview room which was also a good size and quiet with solid walls. Looked to be recently upgraded. Slightly awkward pedestrian access to hotel as nearest light-controlled crossing is closed but not hotel’s fault!
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Csaba

Liked: Staff & service, property conditions & facilities
Had issues with the cleaning but it was rectified. Staff is professional and welcoming.
Stayed 2 nights in Oct 2023
Verified review

8/10 Good

null

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value hotel

Good location, right opposite the pier and excellent for the promenade / beach. Took about 15/20 mins to walk into town. S good selection of restaurants on Terminus Rd which was about 5 mins walk away. On street parking (via permits from the hotel) for £2.20 a day, which was very reasonable. Room was good, with sea views, and everything we needed. All in all a good value hotel, I’d stay here again if I came back to Eastbourne.
Stayed 1 night in May 2024