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The Glastonbury Hotel

Property class: 3

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Photo gallery for The Glastonbury Hotel

Front of property - The Glastonbury Hotel (Eastbourne)
Beach - The Glastonbury Hotel (Eastbourne)
Front of property - The Glastonbury Hotel (Eastbourne)
Room - The Glastonbury Hotel (Eastbourne)
Breakfast area - The Glastonbury Hotel (Eastbourne)
Near Eastbourne Pier, The Glastonbury Hotel provides a terrace, a bar, and a restaurant. Stay connected with free in-room WiFi.

Reviews

6.8 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Bar
  • Housekeeping

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Room options

View all photos for Double Room

Room

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Sea View

View from room

Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Single Room

Room

Basic Single Room

  • Beach view
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Located on the beach, The Glastonbury Hotel is in Eastbourne City Centre, a neighborhood in Eastbourne. The area's natural beauty can be seen at South Downs National Park and Beachy Head. Treasure Island and Fort Fun are also worth visiting. Visit our Eastbourne travel guide
Map
4-9 Royal Parade, Eastbourne, England, BN22 7AR

What's nearby

  • A beach with a pier and a building with a dome.
    Eastbourne Beach
    1 min walk - 0.1 miles
  • A historic brick building with arched windows and doors, picnic tables, and a red brick plaza.
    Redoubt Fortress and Military Museum
    4 min walk - 0.3 miles
  • A pier with a white building and domes, pebbled beach, and a sunset sky.
    Eastbourne Pier
    9 min walk - 0.5 miles
  • A pavilion with a blue dome and a stage with purple chairs.
    Eastbourne Bandstand
    12 min walk - 0.7 miles
  • Devonshire Park Lawn Tennis Club
    2 min drive - 0.9 miles

Getting around

  • Eastbourne Station
    17 min walk

Restaurants

  • Drop In The Ocean
    9 min walk
  • Waterfront Cafe Bar
    9 min walk
  • Seafare Restaurant
    7 min walk
  • The Crown & Anchor
    4 min walk
  • The Chippy on the Pier
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the beach
  • Terrace

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash

Frequently asked questions

Is The Glastonbury Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at The Glastonbury Hotel?

Check-in start time: 1:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at The Glastonbury Hotel?

Check-out is at 11:00 AM.

Where is The Glastonbury Hotel located?

Nestled on the beach, this Eastbourne City Centre hotel is within a 10-minute walk of Eastbourne Beach and Eastbourne Pier. Redoubt Fortress and Military Museum and Eastbourne Bandstand are also within 15 minutes. Eastbourne Station is 17 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Glastonbury Hotel Reviews

6.8

6.6

Cleanliness

8.2

Location

7.2

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 34 out of 209 reviews
Rating 8 - Good. 73 out of 209 reviews
Rating 6 - Okay. 50 out of 209 reviews
Rating 4 - Poor. 30 out of 209 reviews
Rating 2 - Terrible. 22 out of 209 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay here again

Amazing views,. You cannot top the views from the hotel it’s unreal. super helpful and friendly staff incredible. Really had a great stay
Stayed 2 nights in Aug 2022
Verified review

6/10 Okay

Liked: Staff & service

So-so

Easy and quick check-in, Hotel is dated and TV is very small, not bad if you just want one night stop off in Eastbourne or something.
Stayed 1 night in Oct 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic but clean and friendly

Tricky start as at first told room was not available but that qas sorted. All the staff were friendly and Welcoming room was basic but Was fine.
Stayed 1 night in Aug 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has the feel of a hostel rather than than a hotel. Old room, broken furniture and bed. not a pleasant experience. Sheets and towels were clean, but very thin and of low quality.
Stayed 1 night in Jul 2022
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Quite OK

Great location. Entire building extremely rundown. Wall-to-wall carpet from anceitn times, etc, but you get what you pay for (it was the cheapest option in Eastbourne these dates...). Bathroom was, however, completely refurbished and a hot shower with good water pressure! A Terrace/balcony, being shared with some 10 other room, in desperate need of maintenance. Helpful staff.
Stayed 2 nights in Sep 2022
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
Very last minute for somewhere to lay head. Very cheap. Twin room sea view. Plus points sea view in morning doors onto balcony. Clean white towels and sheets Clean bathroom. Bad points. Very very tired hotel. Both in communal areas and rooms. No restaurant just bar area. Wouldnt reccommend if you want more than 2 star
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eastbourne Break.

My stay at Glastonbury was Good. Inexpensive compared to MANY other Eastbourne hotels. An aged hotel , but in a very easy access situation , and superb view to wake to each morning. Traffics a bit noisy , but CANT be avoided , the main stretch road into town. Will be BETTER when or if they develop the restaurant. EXCELLENT DAY MANAGER , name Josep. Portoguese man. Very good Natured. Compliments this person. Mr F. Greer , age 91.
Stayed 1 night in Aug 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What a horrible stay, lucky only for one night. The room is big, but the mattress is old, dirty and no support, sat on the bed you just sank to the base. Duvet cover is ok but the Duvet itself is lumpy and filthy and the pillows are the same. Once I saw them I decided not to use . Shower is like tears, it takes ages to wash off soap , by the way no shampoo and shower gel only a small soap.
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Glastonbury Stay

Standard really. I was allowed to check in a few minutes early, which was great. However the only real downside was having to hand in my keys every time I left the building. Thought this was a bit unnecessary and was told when I came back in the night, if the door was locked, to knock, there was no bell?! Anyway I wasn’t back that late, so it didn’t affect me but it would have been a worry if I had have been. Staff were helpful but a little restrained and one or two didn’t return courtesies, which I put down to maybe cultural differences.
Stayed 1 night in Oct 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Violent disturbance, Safety a major issue.

Where do we begin. Well this was probably one of the worse experiences of a hotel stay we have had. We had a two night stay booked as working in nearby Hastings. We left on the second night at midnight following an attack and disturbance outside the hotel then within the hotel which left us fearing for our safety. The owners were unable to secure the hotel and the front door was forced open and then a number of people were rampaging through the corridors shouting abuse and threatening to burn the hotel down. The police arrived on the scene and once our exit was secured we left immediately. We have been refunded by the owners for the night and do feel that security needs addressing as a matter of urgency. There are obviously a lot of issues within that community. It is only a matter of time before this happens again and someone is seriously hurt It was half term and there were a lot of families staying in the area, although we saw no other guests in this very large hotel. Our room had access to a balcony where the window was not secure and the wooden door to the room was very old and not in good condition. The room was clean but the hotel advertises a bar, restaurant and guest lounge none of which were available to us. We would not recommend this hotel to anyone and will be avoiding the area at all costs. The hotel owners have a responsibility to ensure the safety of guests and accommodation that offers comfort and allows then to get sleep none of which we had.
Stayed 2 nights in Oct 2022
Verified review

6/10 Okay

Cheap not cheerful

Room did not smell fresh & clean. Road noise due to lack of double glazing. Mattress lumpy.
Stayed 1 night in Jun 2022
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shocking!

Absolutely awful. I know you get what you pay for but should still be liveable. Whole place smells of cigarettes/damp/BO. Glad it was late spring so had window open all the time. Needs a serious re-furb. Walls and decor marked, cracked and dated. Furniture is all falling apart. Bed so uncomfortable hardly slept. Avoid line the plague. No idea where the higher ratings came from. Unbelievable!
Stayed 3 nights in May 2022
Verified review

6/10 Okay

Basic no frills

On arrival was asked for £500 for our room we had already booked at £314 we where told it was an up grade which we didn't ask for. On showing our booking it was accepted our colleagues who arrived 5 mins later had a similar experience the rooms where clean and comfortable sea view however there was a piece of soap in shower door track when we arrived and was there when we left even though our room had been cleaned as they had left the bottle of cleaner on the sink
Stayed 5 nights in May 2022
Verified review

4/10 Poor

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Tired and dated

Hotel itself is dated with corridors dark and in need to decoration. Rooms themselves were comfortable although desk service left a lot to be decided. Tried to charge more than website booking and also tried to put my colleague and myself in a family room when we had booked 2 single rooms. Response was “we have upgraded you”
Stayed 5 nights in May 2022
Verified review

10/10 Excellent

Liked: Staff & service, room comfort
The customer service is excellent!!!!
Stayed 1 night in Apr 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice room and clean to
Stayed 1 night in Jan 2022
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty, noisy and falling apart.
Stayed 1 night in Jan 2022
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pass on this one.

First room offered was unmade with beer bottles left hanging around. Bathroom had been refurbished. No shower gel. Beds are hard.
Stayed 1 night in Dec 2021
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Visting a friend

My stay was ok goid value hotel for the money paid i bit noisy at times late at night in the hotel but other then not ti bad
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Glastonbury

Perfect and reasonable priced hotel nice spacious rooms
Stayed 1 night in Dec 2021
Verified review

8/10 Good

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

A hotel with a lot of potential.

I like Glastonbury Hotel. It has potential. Staff are friendly most of the time. It is clean. It is NOT a hotell for guests with high expectations. The rooms are good. Location is excellent. Some members of staff stand out. Arzu from Turkey is my good friend now. Very service minded.I never tried food there as my breakfast was not included. The bar was a little old style, but with good quality. I recemmend Glastonbury Hotel.
Stayed 7 nights in Oct 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Seaside Visit.

I unfortunately suffered blistered toes. The Manager Jose , a most attentive man from.. Venezuela was extremely attentive. He drove me to s drop in Centre and waited , then came back and collected me as well Who could ask more? He is to be commended. Articulate and kind. He even found time after his days I er , to put s bet on for me. An amazing Venezuelan Man. Man of the Month.
Stayed 1 night in Oct 2021
Verified review

6/10 Okay

Disliked: Property conditions & facilities

Clean but dated

We had a good week at Eastbourne and were comfortable at the Glastonbury. The hotel was in need of an update but in saying that our sea view room was clean. Water pressure was lacking on the 3rd floor, so the toilet fill up was very slow and the shower was hot but not very powerful. The hotel is slightly overpriced for the facilities available but its seafront position does compensate somewhat for this. We wouldn't rule out returning to the Glastonbury but would initially look for a more modern seafront stay.
Stayed 7 nights in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room was recently renovated, with new bed and a new 3 piece washroom (ensuite). Comfortable.
Stayed 2 nights in Sep 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Eastbourne Event Stay Oct 2021

We stayed here to attend a local function. Checked in no problem. The old fashioned elevator was just about working and requires a swing door and a slide gate to open, not easy with luggage. Our room on the third floor was small and with basic furnishings but clean. Air con was very good and so was the sea view. The bathroom had a shower which was weak and temperate. There was no food available and a limited bar. Generally felt a bit dilapidated but served it's purpose.
Stayed 1 night in Oct 2021