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Citrus Hotel Eastbourne by Compass Hospitality

Property class: 3

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Photo gallery for Citrus Hotel Eastbourne by Compass Hospitality

A hotel room with a large bed, a desk, a chair, a television, and a view of the outdoors. - Citrus Hotel Eastbourne by Compass Hospitality (Eastbourne)
A modern dining area with wooden chairs and tables, large windows offering views of buildings and sky. - Citrus Hotel Eastbourne by Compass Hospitality (Eastbourne)
A white hotel with a corner entrance, multiple windows, and a balcony. - Citrus Hotel Eastbourne by Compass Hospitality (Eastbourne)
A pebbled beach with seagulls flying, a calm sea, and buildings in the background. - Citrus Hotel Eastbourne by Compass Hospitality (Eastbourne)
A reception desk with a white counter, two computer monitors, a cash register, and a vending machine. There are two white chairs in front of the desk. - Citrus Hotel Eastbourne by Compass Hospitality (Eastbourne)
Located close to Congress Theatre and Towner Art Gallery, Citrus Hotel Eastbourne by Compass Hospitality provides a coffee shop/cafe, dry cleaning/laundry services, and a business center. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Business services
  • Bar

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Double Room

A hotel room with a large bed, a desk, a chair, a lamp, and a window with curtains.

Double Room

8.0 out of 10
Very good
(11 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

A hotel room with two beds, a desk, and a chair.

Twin Room

8.0 out of 10
Very good
(1 review)
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

A neatly arranged hotel room with a single bed, a desk with a lamp, a chair, and a small table.

Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Sea View Suite

A hotel room with a large bed, wooden headboard, two bedside tables with lamps, and patterned wallpaper.

Sea View Suite

  • Sea view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

A hotel room with three beds, each with a red blanket and white bedding.

Triple Room

  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room

A hotel room with a bunk bed, a single bed, a wooden headboard, a framed picture on the wall, and a bedside table.

Family Room

  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Bunk Bed

View all photos for Double and Single room

A hotel room with two beds, a dining table, a chair, a lamp, and a window with curtains.

Double and Single room

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Studio Suite

A hotel room with a flat-screen TV, a sofa, a dining table with chairs, and a window with curtains.

Family Studio Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Twin Room, Mobility Accessible

A hotel room with two beds, a desk, and a chair.

Twin Room, Mobility Accessible

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for 24-Hour Stay Double Room

A hotel room with a large bed, a desk, and a chair. There is a window with a view of buildings outside.

24-Hour Stay Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Eastbourne, Citrus Hotel Eastbourne by Compass Hospitality is in the city center and on the beach. Congress Theatre and Towner Art Gallery are cultural highlights, while Redoubt Fortress and Military Museum is a notable landmark. Looking to enjoy an event or a game? See what's going on at Devonshire Park Lawn Tennis Club or Eastbourne Bandstand. Spend some time exploring the area's activities, including golfing. Visit our Eastbourne travel guide
Map
King Edwards Parade, Eastbourne, England, BN21 4EB

What's nearby

  • A beach with a pier and a building with a dome.
    Eastbourne Beach
    3 min walk - 0.2 miles
  • A pier with a white building and domes, pebbled beach, and a sunset sky.
    Eastbourne Pier
    12 min walk - 0.7 miles
  • Devonshire Park Theatre
    3 min walk - 0.2 miles
  • Congress Theatre
    3 min walk - 0.2 miles
  • Devonshire Park Lawn Tennis Club
    8 min walk - 0.4 miles

Getting around

  • Eastbourne Station
    13 min walk

Restaurants

  • Cornfield Garage
    9 min walk
  • Bistrot Pierre
    2 min walk
  • Garden Restaurant
    3 min walk
  • The Grand Hotel Cocktail Bar
    3 min walk
  • Dew Drop Inn
    9 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (GBP 2.50 per day)
  • Street parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 9 for adults and GBP 5 for children
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • On the beach
  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 steps to reach entrance
  • Upper floors accessible by stairs only

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 1-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from October 24 2026 to October 26 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night, plus a deposit of GBP 50 per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 9 for adults and GBP 5 for children
  • Nearby parking fee: GBP 2.50 per day (50 ft away)
  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property does not have elevators

Frequently asked questions

Is Citrus Hotel Eastbourne by Compass Hospitality pet-friendly?

Yes, pets are allowed at this property. There's a deposit of GBP 50 per stay and a fee of GBP 20 per pet, per night. Service animals are exempt from fees.

What time is check-in at Citrus Hotel Eastbourne by Compass Hospitality?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of GBP 10 (subject to availability).

What time is check-out at Citrus Hotel Eastbourne by Compass Hospitality?

Check-out is at 11:00 AM. Late check-out is available for GBP 10 (subject to availability).

Where is Citrus Hotel Eastbourne by Compass Hospitality located?

Located in Eastbourne, this beachfront hotel is in the city center, just steps from Congress Theatre and Towner Art Gallery. Devonshire Park Theatre and Devonshire Park Lawn Tennis Club are also within 5 minutes. Eastbourne Station is 13 minutes by foot.

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Reviews

Citrus Hotel Eastbourne by Compass Hospitality Reviews

7.6

Good

7.6

Cleanliness

8.8

Location

8.2

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 173 out of 615 reviews
Rating 8 - Good. 229 out of 615 reviews
Rating 6 - Okay. 129 out of 615 reviews
Rating 4 - Poor. 50 out of 615 reviews
Rating 2 - Terrible. 34 out of 615 reviews

Reviews

Verified review

8/10 Good

Liked: Staff & service
The good things were the bedroom was big and roomy and staff were friendly and helpful. The reception is up a flight of stairs and no lift for luggage in fact no lift at all working in building. The bedroom had lots of plus points, storage, large comfy bed but net curtains were marked and hole in main curtain. There was a safe in the room but we were advised it should have been removed as they were no longer working. The breakfast was adequate but just that, staff did get non dairy milk for me which was good. Its difficult to really rate the hotel there were some good thing about it but really needed some attention to detail for others.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean helpful great stay
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Enjoyed the stay, staff were excellent
Stayed 2 nights in Feb 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
Friendly staff, rooms are very tired and the shower was abysmal!
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, rooms are tired but clean. Cannot complain for that price
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Disliked: Cleanliness, amenities
Stunning location, beautiful beach.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place to stay

It was a very clean and tidy place, the staff were very friendly and obliging
Stayed 3 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Lovely staff, hotel clean and simple
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here, the hotel was warm and spacious and clean, good value for money with good facilities and friendly staff
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean staff were excellent right on the beach front only had one night perfect for us
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location great price
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, spacious room, very friendly staff, good value for money
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, right near the sea. staff were so welcoming
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Disliked: Cleanliness
Fine, staff nice enough, wasn't particularly clean (rubbish down the back of the bunk bed). Good location.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Lovely hotel,staff very helpful,gorgeous double room,plenty of room really comfortable bed
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff welcoming. Great location for the beach
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent friendly service by Andrew who managed to find me a really nice room with beautiful sea view! I look forward to staying here again!
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very welcoming on arrival and made checking in very smooth, the room was very spacious and clean, bed was very comfortable and all linen very clean and fresh smelling, good selection of choices for breakfast, would definitely stay again.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Disliked: Property conditions & facilities
Great location on the seafront, near the Lifeboat Museum.around 15 minute walk from the pier and the train station. Ageing hotel facilities but the staff were very helpful.Special mention to Nancy who runs the breakfast service who was brilliant.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very clear in booking check in and outs
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable functional room, friendly, helpful staff, parking can be a bit difficult, especially as there was an event on the Western Lawns all weekend, but with perseverance parking can be found and is very cheap, £2.35 for 24 hours when purchased at the hotel. Overall, a relaxing stay.
Stayed 3 nights in May 2025
Verified review

6/10 Okay

Liked: Property conditions & facilities
Our room was mostly clean but we had a couple of major safety issues - firstly when we first went into the bathroom there was a large rusty screw loose on the bathroom floor. We then found 2 shards of glass in the carpet, which we are not impressed with. The location of the hotel was perfect, just a shame about the poor standard of housekeeping.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort

Ideal for a short stay

The family room was extremely large and ideal for our 2 night trip. Best Western's budget option but clean, very comfortable beds. Very friendly and helpful staff. A pool table provided entertainment.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in a lovely room with warm welcome.

We were welcomed warmly to the hotel.Our room was huge and looked directly onto the beach. There was a choice of bath and shower or level access shower. All the staff we met were friendly and the reception area has been refurbished since our last stay with a new breakfast room and bar. The room was clean with good heavy curtains.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great team! Really friendly. hotel rooms are big. highly recommend for business or leisure.
Stayed 1 night in Jun 2025