See all properties

Best Western Plus Citrus Hotel Eastbourne

3.0 star property
Beachside fun near Eastbourne Heritage Centre

Choose dates to view prices

Photo gallery for Best Western Plus Citrus Hotel Eastbourne

View from property
Desk, free WiFi, bed sheets
Garden
Standard Room, 1 King Bed, Non Smoking, Sea View | Desk, free WiFi, bed sheets
On the beach

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Laundry
  • 24/7 front desk
  • Pet friendly
  • Breakfast available

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, 1 Twin Bed, Non Smoking

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

Desk, free WiFi, bed sheets

Deluxe Suite, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
  • 40 sq m
  • Sleeps 5
  • 2 King Beds and 1 Twin Bed

View all photos for Standard Room, Non Smoking (Walk-in Shower)

Desk, free WiFi, bed sheets

Standard Room, Non Smoking (Walk-in Shower)

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking, Partial Sea View

Desk, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking, Partial Sea View

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
  • Sea view
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Sea View

Desk, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Sea View

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
  • Sea view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Sea View

Desk, free WiFi, bed sheets

Suite, Multiple Beds, Non Smoking, Sea View

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
  • Sea view
  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 3 Twin Beds, Non Smoking, Partial Sea View

Desk, free WiFi, bed sheets

Standard Room, 3 Twin Beds, Non Smoking, Partial Sea View

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
  • Sea view
  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Superior Double Room, 1 Double Bed, Sea View | Desk, iron/ironing board, free WiFi, bed sheets

The Burlington Hotel

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
7.6 out of 10, Good, 1,187 reviews
The Burlington Hotel

About the neighborhood

Map
King Edward's Parade, Eastbourne, England, BN21 4EB

What's nearby

  • Devonshire Park Theatre - 3 min walk - 0.2 miles
  • Congress Theatre - 3 min walk - 0.2 miles
  • Eastbourne Bandstand - 6 min walk - 0.3 miles
  • Devonshire Park Lawn Tennis Club - 6 min walk - 0.4 miles
  • Eastbourne Pier - 12 min walk - 0.7 miles

Getting around

  • Eastbourne Station - 13 min walk
  • Gatwick Airport (LGW) - 73 min drive

Restaurants

  • ‪To the Rise Bakery - ‬10 min walk
  • ‪Dem Shish - ‬9 min walk
  • ‪Bistrot Pierre - ‬2 min walk
  • ‪PizzaExpress - ‬9 min walk
  • ‪Pomodoro E Mozzarella - ‬8 min walk

About this property

Best Western Plus Citrus Hotel Eastbourne

Hotel near Congress Theatre
Located close to Eastbourne Heritage Centre and Towner Art Gallery, Best Western Plus Citrus Hotel Eastbourne provides a coffee shop/cafe, dry cleaning/laundry services, and a business center. Free in-room WiFi and a restaurant are available to all guests.
Other perks at this hotel include:
  • Continental breakfast (surcharge), self parking (surcharge), and an elevator
  • A banquet hall, tour/ticket assistance, and multilingual staff
  • Smoke-free premises, a vending machine, and meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 50 rooms have comforts such as free WiFi and room service.
Extra amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Electric kettles, daily housekeeping, and desks

Languages

Afrikaans, Danish, English, French, German, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (GBP 2 per day)
  • Street parking available
  • Self parking on site (GBP 2 per day)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: GBP 9 for adults and GBP 5 for children
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • On the beach
  • On the waterfront

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 1-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 9 for adults and GBP 5 for children
  • Self parking fee: GBP 2 per day
  • Nearby parking fee: GBP 2 per day (328 ft away)
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

Property is also known as

Big Sleep Eastbourne
Big Sleep Hotel Eastbourne
Eastbourne Big Sleep
Hotel Big Sleep Eastbourne
Big Sleep Hotel Eastbourne Compass Hospitality
Big Sleep Eastbourne Compass Hospitality
Best Plus Citrus Eastbourne
Citrus Hotel Eastbourne by Compass Hospitality
Best Western Plus Citrus Hotel Eastbourne Hotel
Best Western Plus Citrus Hotel Eastbourne Eastbourne
Best Western Plus Citrus Hotel Eastbourne Hotel Eastbourne

Frequently asked questions

Is Best Western Plus Citrus Hotel Eastbourne pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Best Western Plus Citrus Hotel Eastbourne?

Self parking is available for GBP 2 per day.

What time is check-in at Best Western Plus Citrus Hotel Eastbourne?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of GBP 10 (subject to availability).

What time is check-out at Best Western Plus Citrus Hotel Eastbourne?

Check-out is at 11:00 AM. Late check-out is available for GBP 10 (subject to availability).

Where is Best Western Plus Citrus Hotel Eastbourne located?

Located in Eastbourne, this beachfront hotel is in the city center, just steps from Eastbourne Heritage Centre and Congress Theatre. Towner Art Gallery and Devonshire Park Theatre are also within 5 minutes. Eastbourne Station is 13 minutes by foot.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Best Western Plus Citrus Hotel Eastbourne Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 152 out of 549 reviews
Rating 8 - Good. 214 out of 549 reviews
Rating 6 - Okay. 111 out of 549 reviews
Rating 4 - Poor. 41 out of 549 reviews
Rating 2 - Terrible. 31 out of 549 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10

Comfortable functional room, friendly, helpful staff, parking can be a bit difficult, especially as there was an event on the Western Lawns all weekend, but with perseverance parking can be found and is very cheap, £2.35 for 24 hours when purchased at the hotel. Overall, a relaxing stay.
Stayed 3 nights in May 2025

6/10

Breakfast options poor although lady who done breakfast was fantastic ( always singing) Hotel in general is needing a good renovation all areas looked tired
Stayed 3 nights in May 2025

10/10

Enjoyed the stay, staff were excellent
Stayed 2 nights in Feb 2025

10/10

It is refreshing to be greeted by a cheerful helpful receptionist and entertained by an even more cheerful and helpful breakfast person Many thanks to both of you
Stayed 1 night in Apr 2025

6/10

Roomkeeping was not good. It was only cleaned after it was pointed out and then only superficially. The breakfast was clear. The hotel has seen better days.
Stayed 4 nights in Apr 2025

10/10

We really enjoyed our stay here, the hotel was warm and spacious and clean, good value for money with good facilities and friendly staff
Stayed 1 night in Jan 2025

10/10

This is an old hotel. However the staff’s attention to detail and care was amazing. Nancy who serves breakfast was a ray of sunshine and just a delight. My daughter and friends all enjoyed staying here and we will be back again. Thank you so much for looking after us with the care that you did.
Stayed 6 nights in Mar 2025

8/10

Lovely staff, hotel clean and simple
Stayed 1 night in Dec 2024

10/10

Excellent service
Stayed 1 night in Feb 2025

10/10

Kind reception and very big room ,beds very comfortable ,surely recommend 🙂
Stayed 1 night in Jan 2025

10/10

We really enjoyed our stay at the Citrus hotel. Eastbourne is lovely. We were on the front. Such a beautiful big room. So pleased. The reception staff all deserve a 🌟They were so friendly and professional. Thankyou xx
Stayed 3 nights in Mar 2025

8/10

The hotel was very clean staff were excellent right on the beach front only had one night perfect for us
Stayed 1 night in Oct 2024

8/10

Nice location great price
Stayed 1 night in Sep 2024

10/10

The staff on duty are always welcoming. The area around the hotel is scenic. The rooms were clean. Stayed here many times and have never been disappointed.
Stayed 1 night in Nov 2024

8/10

Was nice and close to the sea
Stayed 1 night in Sep 2024

10/10

Excellent friendly service by Andrew who managed to find me a really nice room with beautiful sea view! I look forward to staying here again!
Stayed 1 night in Sep 2024

2/10

Fourth world at best
Stayed 1 night in Jan 2025

6/10

It was an ok place. Did the trick. Somewhere to sleep. Breakfast was disappointing. Only hot food boiled eggs, scrambled eggs and beans.
Stayed 1 night in Jan 2025

8/10

Stayed one night, hotels locks front door promptly at 23:00. The room we had was spacious and sea-front facing. It was clean and centrally heated, had sufficient towels and pillows. The interior is dated, but given we stayed only one night it didn't detract. We had to ask for coffee and loo roll, but the staff was friendly and provided without question. We didn't eat at the hotel.
Stayed 1 night in Jan 2025

10/10

Staff were very welcoming on arrival and made checking in very smooth, the room was very spacious and clean, bed was very comfortable and all linen very clean and fresh smelling, good selection of choices for breakfast, would definitely stay again.
Stayed 1 night in Aug 2024

8/10

The staff was very clear in booking check in and outs
Stayed 1 night in Sep 2024

2/10

The first room hadnt been cleaned and the toilet was disgusting. The second was almost as bad. Made Fawltey Towers look like the Savoy
Stayed 1 night in Feb 2025

10/10

Comfortable beds, spacious room, very friendly staff, good value for money
Stayed 1 night in May 2024

6/10

Great location, friendly reception staff, well kept but very tired. Room was huge but bathroom showed a lot of timescale on taps and shower screen. Towels were also stained. Staff at breakfast were just too in your face, to the point of nosey about what you were taking to eat. The Scottish lady was also unprofessional moaning about other diners with food they had left. Otherwise, breakfast was a good selection and enjoyable.
Stayed 1 night in Feb 2025

10/10

It was a Lovely Hotels with Great staff and very Friendly, Nice Bed. Nice shower 🚿 and Great TV 📺, THE Breakfast was Fairly Reasonable, and it was Continental, It was Very close to 🌊 Front...was Great to walk 🚶‍♀️ I'd definitely go back again !!!!
Stayed 2 nights in Sep 2024