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Best Western York House Hotel

Property class: 3

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Photo gallery for Best Western York House Hotel

A coastal hotel with a beachfront view, featuring a row of uniform white buildings with gabled roofs, a sandy beach, and a calm sea. - Best Western York House Hotel (Eastbourne)
A hotel room with a four-poster bed, a sitting area with a chair and table, and a large window with sheer curtains. - Best Western York House Hotel (Eastbourne)
A marina with boats docked, buildings in the background, and calm water. - Best Western York House Hotel (Eastbourne)
A seaside café with outdoor seating overlooking a parking area and a pier. - Best Western York House Hotel (Eastbourne)
An indoor swimming pool with a tiled floor and walls, a high ceiling with skylights, and murals of palm trees and birds on the walls. - Best Western York House Hotel (Eastbourne)
Take advantage of a terrace, a library, and laundry facilities at Best Western York House Hotel. The on-site British cuisine restaurant, Verandah Restaurant, offers breakfast and dinner. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a bar and a business center.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Business services

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Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Comfort Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, and a small table.

Comfort Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Comfort Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, floral wallpaper, a large headboard, and a red flower painting on the wall.

Comfort Room, 2 Twin Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View)

A hotel room with a large bed, two chairs, a small table, and a window with curtains.

Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View)

8.0 out of 10
Very good
(2 reviews)
  • Sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Family Room, Multiple Beds, Non Smoking

A hotel room with a bed, a desk, a sofa, and a TV.

Family Room, Multiple Beds, Non Smoking

  • Sea view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free wired internet

View all photos for Executive Room, 1 King Bed, Non Smoking, Sea View

A hotel room with a large bed, a desk, two chairs, a TV, and a window with curtains.

Executive Room, 1 King Bed, Non Smoking, Sea View

8.8 out of 10
Excellent
(3 reviews)
  • Sea view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Multiple Beds, Non Smoking, Sea View

A hotel room with two beds, a desk, a chair, a coffee maker, and a mirror.

Executive Room, Multiple Beds, Non Smoking, Sea View

  • Sea view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Kitchenette

A hotel room with a bed, bedside table, lamp, desk, mirror, and curtains.

Executive Room, 1 King Bed, Non Smoking, Kitchenette

  • Sea view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Apartment, 1 Double Bed, Non Smoking, Kitchen

A hotel room with a large bed, a desk with a chair, a mirror, and a wall with a floral pattern.

Standard Apartment, 1 Double Bed, Non Smoking, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Apartment, 2 Double Beds, Non Smoking, Kitchen (Converts to 2 Twin Beds)

A hotel room with a large bed, a wooden headboard, a bedside table, a desk, and a chair.

Superior Apartment, 2 Double Beds, Non Smoking, Kitchen (Converts to 2 Twin Beds)

  • Sea view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Sea View

A hotel room with a large bed, a desk with a lamp, a chair, a TV, and a window with curtains.

Standard Room, 1 Double Bed, Non Smoking, Sea View

9.2 out of 10
Wonderful
(7 reviews)
  • Sea view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

A hotel room with a large bed, a desk, a chair, a wardrobe, and a mirror.

Standard Room, 1 Double Bed, Non Smoking (Small Room)

8.4 out of 10
Very good
(25 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

APARTMENT SUPERIOR TWO DOUBLE BEDS

  • Sleeps 10

APARTMENT ONE BEDROOM

  • Sleeps 10

APARTMENT WITH DOUBLE BED

  • Sleeps 10

About the neighborhood

Located on the beach, Best Western York House Hotel is in Eastbourne City Centre, a neighborhood in Eastbourne. Devonshire Park Lawn Tennis Club and Cineworld Eastbourne at The Beacon are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Treasure Island and Fort Fun. Looking to enjoy an event or a game while in town? See what's happening at Eastbourne Bandstand or Priory Lane. Visit our Eastbourne travel guide
Map
14-22 Royal Parade, Eastbourne, England, BN22 7AP

What's nearby

  • A beach with a pier and a building with a dome.
    Eastbourne Beach
    1 min walk - 0.1 miles
  • A historic brick building with arched windows and doors, picnic tables, and a red brick plaza.
    Redoubt Fortress and Military Museum
    4 min walk - 0.3 miles
  • A pier with a white building and domes, pebbled beach, and a sunset sky.
    Eastbourne Pier
    9 min walk - 0.5 miles
  • A pavilion with a blue dome and a stage with purple chairs.
    Eastbourne Bandstand
    12 min walk - 0.7 miles
  • Congress Theatre
    19 min walk - 1.0 mile

Getting around

  • Eastbourne Station
    18 min walk

Restaurants

  • Seafare Restaurant
    7 min walk
  • The Crown & Anchor
    4 min walk
  • The Chippy on the Pier
    7 min walk
  • The Marine
    3 min walk
  • Dolphin Fish Bar
    2 min walk

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  • Free WiFi
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  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 2.50 per night)
  • Street parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Verandah Bar
  • Verandah Restaurant

Things to do

  • Indoor pool
  • Library

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • On the beach
  • Terrace

Accessibility

  • Elevator

More

  • 5 floors
  • Banquet hall
  • Built in 1896
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Nearby parking fee: GBP 2.50 per night (33 ft away)
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property class

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Frequently asked questions

Does Best Western York House Hotel have a pool?

Yes, this property has an indoor pool.

Is Best Western York House Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Best Western York House Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Best Western York House Hotel?

Check-out is at 11 AM.

Where is Best Western York House Hotel located?

Located in Eastbourne City Centre, this beachfront hotel is in the city center and within a 5-minute walk of Eastbourne Beach and Redoubt Fortress and Military Museum. Eastbourne Pier and Treasure Island are also within 10 minutes. Eastbourne Station is 18 minutes by foot.

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Reviews

Best Western York House Hotel Reviews

8.2

Very Good

8.4

Cleanliness

8.8

Location

8.6

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 349 out of 948 reviews
Rating 8 - Good. 359 out of 948 reviews
Rating 6 - Okay. 163 out of 948 reviews
Rating 4 - Poor. 53 out of 948 reviews
Rating 2 - Terrible. 24 out of 948 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very quite and bedding comfortable.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all friendly, polite and helpful. Most especially Oscar, Duane and Dirrin who went above and beyond. I casually mentioned that a chair of some sort in the shower of the accessible room would be helpful. Within an hour a shower chair joined the non slip mat in the shower. My accommodation was clean and beyond reproach. I've got a couple of return visits booked, because I'm so comfortable staying here.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with great staff. Breakfast had plenty of options for all.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and extremely clean. The beds were comfortable.Breakfast was excellent, room service for dinner was extremely poor- the food that is.Most of the staff were really friendly. It would have been better if there had been a balcony in the room. Overall very pleased with our stay.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is really good and great choice, lovely sea views
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Small but decent enough room and most importantly Hotel sheets!!!!.... Location is excellent right on beach.... Breakfast offering is in line with price, just needs a bit of tlc.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Staff were very friendly. The room was nice and clean. I also took my dogs. Very pleased with my stay.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really amazing hotel, much better than I expected Rooms are very big, high ceiling and right in front of the sea for an amazing sea view . Highly recommended and will use this again. Big thanks to Mark for welcoming us despite us coming very late and the receptionists were super too! (Didn't catch either name) Rooms are clean and all staff are very helpful and great Keep up the amazing hospitality!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The room was lovely, clean, and enjoyed the heated pool...breakfast was very good too...
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The room was clean, spacious, and the four poster was a great feature! We really enjoyed the large bathroom with the spa bath, and seperate dressing room area.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding location and customer service
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Good hotel. Helpful staff.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Was welcomed by lovely staff
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The beach view is the best thing about this hotel - except we got a minute twin room facing inland! The ensuite bathroom so small the bath was half size in order to fit. It was so small the toilet was really difficult to flush because the flush was so tightly fitted between the bath and the toilet you could hardly get your hand on it. The bathroom sink was really slow at emptying so scum was always left around it. The common parts of the hotel looked decidedly 'tired' and not up to previous experiences we have had with other Best Westerns,
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean. Late breakfast, so no fruit or croissants, but the cooked breakfast was hot and well cooked. Staff were amazing. Excellent service Despite being unable to use the pool. Dasa was very professional and helpful to us.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
We knowingly booked a small room. The room itself was clean and decent enough. It was an extremely hot day so could have done with A/C or at least a better fan than that provided. The bathroom was too tiny to be practical. There was no shelf in the tiny shower and there was not enough room to bend down and pick shower gel off the floor. Overall the price was very reasonable so we were not expecting the world. Staff were friendly, the room was clean, and the bed was comfortable.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
The swimming pool was a welcome addition as the sea was too cold and choppy to swim in. The towel rail was heated, there was a heater and TV and kettle in the room. A shower and toilet en suite. All for £50 a night. Bargain
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Lovely stay at this hotel. Staff were friendly and helpful and the room was spotlessly clean.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a good location.
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
The staff were friendly and helpful but the hotel itself is tired, outdated and dirty. Our room was dusty and it didn’t look like the floor had been hoovered in a while. The breakfast was ok though.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, the staff were lovely
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
The room wasn’t clean. There were marks on the carpet and the bed sheet was ripped. Bath looked like it needed deep cleaning. But the staff were polite and we had a sea view.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding customer service and really cosy and warm room , the window needs a bit of refurb but is understandable taking in consideration the age of the hotel definitely we will come back.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff.
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort

A great getaway spot

We had a lovely short break away and cannot fault our time. Friendly service, efficient staff, good facilities and a great location.
Stayed 2 nights in Jul 2025