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Hotel Concord Syracuse, an Ascend Collection Hotel

Property class: 2.5

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Exterior - Hotel Concord Syracuse, an Ascend Collection Hotel (East Syracuse)
Fitness facility - Hotel Concord Syracuse, an Ascend Collection Hotel (East Syracuse)
Lobby - Hotel Concord Syracuse, an Ascend Collection Hotel (East Syracuse)
Hypo-allergenic bedding, pillowtop beds, individually decorated - Hotel Concord Syracuse, an Ascend Collection Hotel (East Syracuse)
Free daily continental breakfast - Hotel Concord Syracuse, an Ascend Collection Hotel (East Syracuse)
Hotel Concord Syracuse, Ascend Hotel Collection, near Syracuse University, offers continental breakfast, a 24-hour gym, free WiFi, laundry services, and an off-leash area. Guests praise the helpful, attentive staff.

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, pillowtop beds, individually decorated

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, pillowtop beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, pillowtop beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, pillowtop beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in East Syracuse, Hotel Concord Syracuse, an Ascend Collection Hotel is in the business district and near the airport. Onondaga County War Memorial and Armory Square are local landmarks, and some of the area's activities can be experienced at AMF Syracuse Lanes and Regal Destiny USA. Check out an event or a game at JMA Wireless Dome, and consider making time for New York State Fairgrounds, a top attraction not to be missed. Spend some time exploring the area's activities, including winery tours. Visit our East Syracuse travel guide
Map
6605 Old Collamer Rd S., East Syracuse, NY, 13057

What's nearby

  • Old Erie Canal Historic State Park
    Old Erie Canal Historic State Park
    7 min drive - 5.1 miles
  • Green Lakes State Park, Fayetteville, New York
    Green Lakes State Park
    10 min drive - 6.7 miles
  • Destiny USA
    Destiny USA
    12 min drive - 8.0 miles
  • AMF Syracuse Lanes
    8 min drive - 6.3 miles
  • Le Moyne College
    9 min drive - 6.3 miles

Getting around

  • Syracuse Regional Transportation Center
    12 min drive
  • Hancock Intl. Airport (SYR)
    12 min drive

Restaurants

  • John & Sons Fly Road Market
    3 min drive
  • McDonald's
    14 min walk
  • Taco Bell
    14 min walk
  • Dunkin'
    3 min drive
  • Burger King
    3 min drive

About this property

Hotel Concord Syracuse, an Ascend Collection Hotel

Hotel near Syracuse University
Consider a stay at Hotel Concord Syracuse, an Ascend Collection Hotel and take advantage of free continental breakfast, dry cleaning/laundry services, and a 24-hour gym. Free in-room WiFi and a 24-hour business center are available to all guests.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • An electric car charging station, coffee/tea in the lobby, and ATM/banking services
  • Newspapers in the lobby, a 24-hour front desk, and smoke-free premises
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 110 individually furnished rooms have perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with shower/tub combinations and free toiletries
  • 46-inch TVs with premium channels
  • LED light bulbs, refrigerators, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 46-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 35 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Baymont Inn East Syracuse
Baymont East Syracuse
Hotel Concord Syracuse
Best Western Plus East Syracuse Inn
Hotel Concord Syracuse Ascend Hotel Collection
Hotel Concord Syracuse, Ascend Hotel Collection Hotel
Hotel Concord Syracuse, Ascend Hotel Collection East Syracuse

Frequently asked questions

Is Hotel Concord Syracuse, an Ascend Collection Hotel pet-friendly?

Yes, Hotel Concord Syracuse, an Ascend Collection Hotel allows dogs (limit 2 total) with a maximum weight of up to 35 lbs per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Concord Syracuse, an Ascend Collection Hotel?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Concord Syracuse, an Ascend Collection Hotel?

Check-out is at 11:00 AM.

Where is Hotel Concord Syracuse, an Ascend Collection Hotel located?

Situated near the airport, this hotel is 2.7 mi (4.4 km) from Palace Theater and within 6 mi (10 km) of Syracuse University and Le Moyne College. W Carroll Coyne Center For The Performing Arts and AMF Syracuse Lanes are also within 6 mi (10 km).

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Reviews

Hotel Concord Syracuse, an Ascend Collection Hotel Reviews

7.4

Good

7.6

Cleanliness

7.0

Amenities

8.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 351 out of 1001 reviews
Rating 8 - Good. 295 out of 1001 reviews
Rating 6 - Okay. 139 out of 1001 reviews
Rating 4 - Poor. 107 out of 1001 reviews
Rating 2 - Terrible. 109 out of 1001 reviews

Reviews

Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable accommodations. Friendly staff.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Cambria

Liked: Property conditions & facilities
Disliked: Amenities
Room was a little tight compared to others we've stayed in, especially for 4 people. Breakfast was as minimal as it could possibly be and still be called free breakfast. The hotel was clean.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Pearl

Liked: Cleanliness, staff & service, property conditions & facilities
Updated modern rooms, clean with comfy linen. Helpful staff and overall a great experience!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at the hotel staff was very friendly and helpful.The room was very clean and the beds were very comfortable. I would definitely stay at this hotel again
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'd never stayed in this brand name of hotel so wasn't expecting much but it was a Hampton Inn room with Comfort Inn 24 hour coffee. The bed was super comfortable, check in was easy and the shower was great. I'd stay there again...and I probably will.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfy. I would definitely stay again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nandhini

Liked: Cleanliness, amenities, property conditions & facilities
Hospitality Clean Room Quiet cozy stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness
Clean room, comfortable bed, great breakfast
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and we enjoyed our stay. The TV turned on but did not connect to any channels. The so called breakfast that was served was gross. Waffles and dry cereal.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Nathanial T Van

Liked: Cleanliness, staff & service, property conditions & facilities
A clean comfortable room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very comfortable and very clean!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

MaryJean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so nice and helpful. They answered our questions and gave us recommendations for restaurants in the area. The hotel was nice and clean. We would stay here again!
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Nsomma

Liked: Staff & service
Disliked: Cleanliness
The room overall looked clean but I found hair that didn’t belong to me on the pillows and the towel. The soap dish wasn’t cleaned and the shower didn’t drain properly (also some hair left in the basin). I also wasn’t given a trash can for my room. The blackout curtains wouldn’t slide all the way over so I had some trouble sleeping as well. Otherwise, the breakfast was good and the staff was kind.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Joyce

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great! The room was good. The bed was comfortable. The breakfast was good.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Penelope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is a little rundown but overall clean, comfortable at a reasonable price
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Phil

Excellent experience. Fast and easy check in and a clean room. 24 hour coffee in the lobby was great also for our early departure.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was welcoming, we were greeted with welcome bags for Family Weekend, parking was extremely easy too
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Naveed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet, clean property with efficient and considerate staff.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, property conditions & facilities
I was able to do early check in after a red eye plane trip, the staff were so nice, and the room was very comfortable.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Troy

Very clean rooms and
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Jaynique

Disliked: Amenities
The place was quiet, I really liked how everyone was friendly.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel for a fair price. Clean room, comfortable bed and pillows. Good breakfast. Good coffee machine.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
It was just what we needed after a day of traveling. It was quiet , clean and affordable.
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Geoffrey

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Zeke was extremely courteous and helpful during check in. The room cleanliness was less than stellar. The mattress was stained oretty bad, crumbs o. The carpet, lipstick on a hand towel and water pooling in the heater. Included breakfast was a waffle iron with waffle batter, yogurt, bread and bagels. Hardly anything decent to even make a good continental breakfast. Hotel is under construction with dust and debris all through the hallways and no access to the weight room. Lastly the snow that fell overnight was not shovelled in the morning leaving a slippery sidewalk and pathway to our car. Overall this hotel was less than stellar even for a one night stay.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and comfortable
Stayed 1 night in Sep 2025