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Premier Hotel Regent

Property class: 3

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Photo gallery for Premier Hotel Regent

A multi-level atrium with a central staircase, ornate railings, and a chandelier. - Premier Hotel Regent (East London)
A hotel lobby with a reception desk, seating area, and a staircase leading to an upper level. - Premier Hotel Regent (East London)
A dining table set for six with chairs, a view of the ocean, and palm trees outside. - Premier Hotel Regent (East London)
A multi-level atrium with a central open space, balconies, and seating areas. - Premier Hotel Regent (East London)
A view through a window of the ocean, with a railing in the foreground. - Premier Hotel Regent (East London)
Consider a stay at Premier Hotel Regent and take advantage of a free roundtrip airport shuttle, a terrace, and a garden. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and ocean views. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as dry cleaning/laundry services and a bar.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 2 Twin Beds

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Twin Beds

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Suite, 2 Twin Beds

Premium bedding, in-room safe, desk, laptop workspace

Superior Suite, 2 Twin Beds

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Suite, 1 Double Bed

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a window with curtains.

Superior Suite, 1 Double Bed

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms

  • City view
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite (Ambassador)

A hotel room with a large bed, two bedside tables with lamps, and two framed pictures on the wall.

Suite (Ambassador)

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room, 1 Double Bed

A hotel room with a large bed, two wall-mounted lamps, a desk with a chair, and two framed pictures on the wall.

Standard Double Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a window with curtains.

Suite, 1 Bedroom

7.0 out of 10
Good
(2 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

DOUBLE QUEEN SIZE BED

  • Sleeps 4
  • Free WiFi

View all photos for DOUBLE STANDARD

Premium bedding, in-room safe, desk, laptop workspace

DOUBLE STANDARD

  • Sleeps 4
  • Free WiFi

View all photos for DOUBLE STANDARD

Premium bedding, in-room safe, desk, laptop workspace

DOUBLE STANDARD

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located on the waterfront, Premier Hotel Regent is in Quigney Beach neighborhood and is connected to the convention center. The Cenotaph and Kwelera National Botanical Garden are local attractions and those in the mood for shopping can visit Hemingways Mall and Beacon Bay Crossing. With water skiing, windsurfing, and sailing nearby, you'll find plenty of adventures in the water. Visit our East London travel guide
Map
22 Esplanade, Beach Front, East London, Eastern Cape, 5201

What's nearby

  • A coastal building with a balcony overlooking the ocean.
    Eastern Beach
    3 min drive - 1.3 miles
  • A wooden boardwalk with railings, surrounded by lush greenery, leading to a beach.
    Nahoon Beach
    7 min drive - 3.7 miles
  • Jan Smuts Stadium East London
    6 min drive - 2.0 miles
  • Bonza Bay Beach
    14 min drive - 6.9 miles
  • Cove Rock
    21 min drive - 11.8 miles

Getting around

  • East London (ELS)
    20 min drive

Restaurants

  • KFC
    6 min drive
  • Jules On Jarvis
    6 min drive
  • Plato
    6 min drive
  • The Kitchen Table
    4 min drive
  • Grazia Fine Food and Wine
    9 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free train station pick-up shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 10:00 AM for a fee: ZAR 245 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • The Grill Room

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (1,001 square feet of space)

Outdoors

  • Garden
  • On the bay
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1999
  • Humane treatment of captive wild animals
  • Locally sourced food prioritized
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 88-cm flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 245 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms

Property class

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Frequently asked questions

Is Premier Hotel Regent pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Premier Hotel Regent?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Premier Hotel Regent?

Check-out is at 11 AM.

Does Premier Hotel Regent provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Premier Hotel Regent located?

Located in Quigney Beach, this hotel is within 3 mi (5 km) of Eastern Beach, Jan Smuts Stadium East London, and The Cenotaph. Ann Bryant Art Gallery and East London Museum are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Premier Hotel Regent Reviews

7.6

Good

7.8

Cleanliness

7.6

Location

7.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 33 out of 104 reviews
Rating 8 - Good. 29 out of 104 reviews
Rating 6 - Okay. 25 out of 104 reviews
Rating 4 - Poor. 12 out of 104 reviews
Rating 2 - Terrible. 5 out of 104 reviews

Reviews

Verified review

10/10 Excellent

Lihle

Friendly staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Kabelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was great, the hotel was great. All round freat stay.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Kabelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great views
Stayed 7 nights in Aug 2024
Verified review

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed a room that overlooked the Indian Ocean. The staff was very helpful and responsive when a need arose.
Stayed 3 nights in Sep 2024
Verified review

6/10 Okay

Regina

Liked: Cleanliness, property conditions & facilities, room comfort

Recent stay

Well situated, easy access from the airport, beautiful sea view from my room. However, no wifi at hotel. It would also be nice if hotel management can inform customers about load shedding schedule.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Mandisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good staff was friendly
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Mpumzi

Liked: Staff & service
Disliked: Cleanliness
We couldn't enjoy lounge area due to armpit smell on their coushin.
Stayed 3 nights in Feb 2024
Verified review

2/10 Terrible

james

Disliked: Staff & service, amenities, property conditions & facilities
They had no vending machines, restaurant horrible, attached to noisy convention center, no WiFi, no TV remote. I asked and said they would send a guy up. Never happened.
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort

Not up to expectations.

I took a suite with the intention of treating my wife to something a bit special. The cleanliness of the suite was good but there were a few issues that irritated me. Considering the cost and the location, I was surprised to find that there were only two towels available. A small "hand-towel" and a slightly larger one. The water tasted bad but this was probably because we are not used to the EL water. This could have been somewhat offset with some complimentary bottled water, of which there was none. The rooms were a bit Spartan and there could have been some flowers (even plastic ones). The shouting and noises of the car washing that takes place across the entire front of the hotel were a bit disconcerting until we reminded ourselves that this, after all, Africa and that we should just live with these little irritations. Abandoning any ideas of a romantic evening on the veranda, we turned on the TV only to find a tiny (6 plus 2 snow) bouquet of channels that included news, cartoons and soapies. Thank goodness for an iPad and downloaded movies.
Stayed 1 night in Jan 2022
Verified review

10/10 Excellent

Mlungisi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, I won't mind ukubuyela futhi.
Stayed 3 nights in Sep 2021
Verified review

8/10 Good

BANDILE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BANDILE FAMILY

It was awesome 👌👏
Stayed 1 night in Jun 2021
Verified review

8/10 Good

Ntombi

Liked: Staff & service, property conditions & facilities, room comfort
If the rooms could be more cleaner. Staff very friendly
Stayed 1 night in May 2021
Verified review

8/10 Good

Thokozile

Liked: Cleanliness, staff & service, room comfort

Lovely stay

My stay was good. The staff at reception and around the rooms were really helpful.
Stayed 1 night in Nov 2019
Verified review

4/10 Poor

Bontle

Liked: Staff & service
Disliked: Property conditions & facilities
I remember the hotel from when I was little. It was so grand and fancy. I was shocked to see the dilapidated state of the building and the area around it. The room was clean but felt dark and dingy. The view from the room was incredible. The balcony was dirty and looked like it had been ages since it was cleaned.
Stayed 1 night in Aug 2019
Verified review

2/10 Terrible

Nisha

Disliked: Cleanliness, property conditions & facilities, room comfort

Premier Hotel Regent East London

I was given a room 419 first the room was smelling. So I complained. Then next day they cleaned the room. Then the wifi they give you 500MB and it kept on finishing and had issues so i complained then then moved me to 319. A bigger room than the first one, it did not smell but the cupboards was broken the room had no fridge.
Stayed 2 nights in Jul 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick stay

Stop over during business trip
Stayed 2 nights in Jun 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun

My stay was awesome though we didn't spend the whole night
Stayed 1 night in Feb 2019
Verified review

8/10 Good

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Location

Great Location, spacious rooms and Friendly Staff. Would stay here again! We just wish that WIFI wasn't on a voucher based system and should be Free and available to all guests.
Stayed 2 nights in Jan 2019
Verified review

10/10 Excellent

Vuyolwethu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Year's Eve Stay

It was awesome with friendly staff
Stayed 2 nights in Dec 2018
Verified review

6/10 Okay

Sam

Liked: Staff & service
Nice hotel, close to the beach. Lovely staff. Rooms are too small. Still using limited data vouchers for Wi-fi which is a big put off. Beautiful views of the ocean.
Stayed 6 nights in Oct 2018
Verified review

8/10 Good

Gavin

Liked: Cleanliness, room comfort

Comfortable

The stay was short but great. The linen needs to be check and maybe replaced.
Stayed 1 night in Oct 2018
Verified review

8/10 Good

Lilly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great however rooms should provide deck chairs on balcony
Stayed 1 night in Jun 2018
Verified review

6/10 Okay

MRJF

Liked: Room comfort
Disliked: Staff & service

A view of a beach in a run down area

The area is very run down, there was what looked like a student hostel directly outside my window with students at one stage picketing outside late into the night. The Hotel itself is pretty much as advertised and the room was huge, one of the biggest I have ever had and the balcony was overlooking the beach and was bigger than most hotel rooms - oddly there were two tables and one chair on the balcony (go figure!). The services was disinterested at best but not bad as such. It is certainly the best (only?) hotel in the area and if you have business in this area then this is the one to stay at.
Stayed 4 nights in Mar 2018
Verified review

8/10 Good

larissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir waren nur eine Nacht im Premier Hotel Regent. Für eine Nacht war es in Ordnung. Das Bett war nicht das bequemste, ansonsten waren wir aber zufrieden.
Stayed 1 night in Apr 2018
Verified review

6/10 Okay

Dev

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel had a few issues like no irons or ironing boards that they can bring to your room instead you have to go to a common room on the 4th floor with only 4 boards and irons which has to be used with all visitors at the same time so you have this long que or you have to keep going up to see if it's free to use. Some rooms don't even have air cons and the ones that do have units don't work or just blow air. Ordering room service is risky if you ask me, i thought i would play it safe and order a toasted cheese and tomato, how bad can that be well if you like hair toasted with your sarmie then cool. Complain and it took then over an hour to come to my room just to check if i was telling the truth then they would consider where they went wrong and how they would fix it. WHAT A JOKE. Staff there are very untrained. I will never go back there.