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Felbridge Gatwick Hotel & Spa

4.0 star property
Travelers can rejuvenate with spa treatments or unwind by the pool before enjoying a delicious breakfast in peaceful surroundings that set the tone for the day

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Photo gallery for Felbridge Gatwick Hotel & Spa

An indoor swimming pool with lounge chairs and a glass railing. - Felbridge Gatwick Hotel & Spa (East Grinstead)
A paved pathway leading through a lush garden with a brick building in the background. - Felbridge Gatwick Hotel & Spa (East Grinstead)
A modern lobby with grey sofas, a blue armchair, and a bar area with a blue geometric wall and a purple neon light. - Felbridge Gatwick Hotel & Spa (East Grinstead)
BBQ/picnic area - Felbridge Gatwick Hotel & Spa (East Grinstead)
A modern hotel room with a large bed, bedside lamps, a small table, and a built-in wardrobe. - Felbridge Gatwick Hotel & Spa (East Grinstead)
Crowne Plaza Felbridge - Gatwick offers a tranquil retreat near Wakehurst Place. Enjoy an indoor pool, Chakra Spa with facials and massages, and beautiful gardens. Guests love the free in-room WiFi, comfy sun loungers, hearty breakfast, and attentive staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Double Room, 1 Double Bed

A hotel room with a large bed, a wooden wardrobe, a small table with a lamp, and a chair.

Double Room, 1 Double Bed

9.2 out of 10
Wonderful
(34 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room

A modern bedroom with a large bed, bedside tables, a built-in wardrobe, and a bathroom visible through an open door.

Standard Double Room

9.6 out of 10
Exceptional
(28 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Double Room, 1 Queen Bed

A modern hotel room with a large bed, built-in wardrobe, bedside tables, and a desk with a chair.

Executive Double Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Twin Room

A hotel room with two beds, a wooden headboard, bedside tables with lamps, and a large window with curtains.

Executive Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room

A hotel room with a large bed, two smaller beds, a sofa, a desk, and a TV.

Family Room

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Executive Room, 1 Queen Bed with Sofa bed

A hotel room with a bed, two armchairs, a desk, a wardrobe, and a small table with a lamp.

Executive Room, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Cosy Double Room

A hotel room with a bed, nightstands, lamps, and a mirror.

Cosy Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room

A hotel room with a large bed, bedside tables, a nightstand, and a lamp.

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Double Room

A hotel room with a bed, a desk with a vase of flowers, a chair, and a view of a balcony.

Executive Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in East Grinstead, Felbridge Gatwick Hotel & Spa is in the suburbs. Wakehurst Place and Hever Castle and Gardens are notable landmarks, and the area's natural beauty can be seen at Ashdown Forest and Enchanted Place - Winnie the Pooh. Tulley's Farm and K2 Crawley Leisure Center are not to be missed. Visit our East Grinstead travel guide
Map
London Road, Felbridge, East Grinstead, England, RH19 2BH

What's nearby

  • A sunset over a forested landscape with the sun low on the horizon.
    Ashdown Forest
    19 min drive - 9.8 miles
  • A panoramic view of a valley with green fields, scattered trees, and a clear blue sky.
    Surrey Hills
    19 min drive - 10.4 miles
  • A historic stone castle with multiple chimneys, a flag on top, and well-maintained hedges.
    Hever Castle and Gardens
    34 min drive - 15.1 miles
  • Worth Way Country Park
    18 min walk - 1.0 mile
  • Wakehurst Place
    14 min drive - 7.0 miles

Getting around

  • Dormans Station
    7 min drive
  • Gatwick Airport (LGW)
    17 min drive

Restaurants

  • The Engine Room Bar
    4 min drive
  • The Star
    4 min walk
  • McDonald's
    3 min drive
  • Starbucks
    4 min drive
  • The Bay Tree Restaurant
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Golf
  • Gym
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (once per stay)
  • Proposal/romance packages
  • Wedding services

Business services

  • 100 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Double-glazed windows
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable/satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to December 26:
  • Swimming pool
The following facilities are closed on New Year's Eve and New Year's Day:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per day (maximum GBP 25.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 10.00 per pet, per day (maximum GBP 25.00 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 17 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Frequently asked questions

Does Felbridge Gatwick Hotel & Spa have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–9:00 PM. The pool is closed seasonally each year from December 24 to December 26. The pool is closed on New Year's Eve and New Year's Day.

Is Felbridge Gatwick Hotel & Spa pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of GBP 10.00 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Felbridge Gatwick Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of GBP 20 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Felbridge Gatwick Hotel & Spa?

Check-out is at 11 AM. Late check-out is available for GBP 10 (subject to availability).

Where is Felbridge Gatwick Hotel & Spa located?

Situated in the suburbs, this spa hotel is within 9 mi (15 km) of Tulley's Farm, Wakehurst Place, and Manor Royal Business Park. Ashdown Forest and Enchanted Place - Winnie the Pooh are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Felbridge Gatwick Hotel & Spa Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 606 out of 1010 reviews
Rating 8 - Good. 228 out of 1010 reviews
Rating 6 - Okay. 97 out of 1010 reviews
Rating 4 - Poor. 48 out of 1010 reviews
Rating 2 - Terrible. 31 out of 1010 reviews

Reviews

Verified review

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A one night stay but was very enjoyable. The bedding & pillows were clean & really comfortable. The bar area was relaxing with pleasant staff
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Lavern

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a two night stay here. In a standard room which was a ‘cosy double’ the room felt small but it was a comfortable sleep. The room was clean, great location also the staff were very helpful. I did not get a chance to use the spa facilities so I can’t comment on that area. If I was to return I would book a bigger room. Overall great stay.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms, the breakfast was really nice something for everyone.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Cornelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm almost reluctant to write a review as this hotel is my hidden gem. It's my 3rd time staying and perfect for a local staycation. The outside will make you wonder if you're at the right place then once you step into the lobby you're transported. The hotel has everything you need at a reasonable price. Comfy rooms, pool, steam room, sauna, jacuzzi, bar and even garden loungers to enjoy the good weather. Remember to ask for a dressing gown if you plan on using a spa when you check-in at reception as they're not automatically given out. All in all a perfect place for a girl's catch-up. Three stays in and have never been let down.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Riley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff where amazing Made the room look special for our anniversary really appreciated it
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very reasonable price, comfy property and rooms and convenient for Gatwick - staff very friendly and helpful. Would stay again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean room with very friendly staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, loved the spa area, specifically the gym, suana and steam rooms! Fantastic last minute booking, thanks guys.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean ,staff are so helpful and nothing is too much trouble
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent. Very accommodating with any request. Super friendly and welcoming. Fantastic amenities and location. We would highly recommend this hotel.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities
Really polite and helpful staff. Clean hotel and good breakfast.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Karly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An all round good place to stay. The breakfast was brilliant with a great choice and was regularly refreshed. The rooms were quiet, even with functions being held there we were not disturbed. Staff were friendly and helpful. The pool area was well maintained and not crowded.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lee

Liked: Staff & service, amenities, property conditions & facilities
Staff went above and beyond to please
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

tracey

Liked: Cleanliness, staff & service, amenities
Just had a lovely stay the staff were brilliant and very helpful,
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities
Very clean and nice room, lovely friendly staff
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Staff cant help you enough , food is amazing and rooms are very comfortable
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room nice breakfast
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities
Staff very polite and welcoming Room was toasty and clean
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately the gym and steam room weren't open due to repairs. Staff were accommodating in allowing us to extend stay after check-out Missed lunch as bar was only open for 2 hours but had a lovely late lunch across the street at a lovely pub Spacious double room
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
As our second time here as first one was amazing. The second time was even better as we got a great deal and was able to have a brilliant breakfast too . The spa is perfect not too big or over crowded and specific times for kids worked out well.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic welcome and check in. Restaurant staff were courteous and friendly. Had steak for dinner which was cooked as I asked. Breakfast was also cooed well and had a very good selection especially the black pudding. Would definitely stay again when in the area
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , staff were very friendly. Spa was good but was abit disappointed that the steam room wasn’t working but apart from that good hotel
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities
Was a very pleasant welcome at check-in, room was a good size and lovely and clean. The bar area where we had a drink and food was great
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Cherine

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, relaxed clean environment 👌
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities
Polite staff, clean and spacious room, great to have a swim and use spa facilities. Bar area very nice and prices reasonable. Breakfast was excellent with a great choice. Always stay here when flying from Gatwick.
Stayed 1 night in Feb 2026