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Hotel Mirage Düsseldorf-Neuss

Hotel connected to a shopping center in Neuss

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Photo gallery for Hotel Mirage Düsseldorf-Neuss

Desk, laptop workspace, free WiFi, bed sheets
Exterior
Exterior
Standard Twin Room | Desk, laptop workspace, free WiFi, bed sheets
Standard Double Room | Bathroom | Towels, soap, shampoo, toilet paper

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Single Room

Desk, laptop workspace, free WiFi, bed sheets

Standard Single Room

Highlights

Separate sitting area
Heating
Mini-fridge
Private bathroom
Electric kettle
Cable channels
Desk
Laptop workspace
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Single Room

Desk, laptop workspace, free WiFi, bed sheets

Comfort Single Room

Highlights

Separate sitting area
Heating
Free cribs/infant beds
Mini-fridge
Private bathroom
Electric kettle
Cable channels
Desk
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Twin Room

Desk, laptop workspace, free WiFi, bed sheets

Standard Twin Room

Highlights

Separate sitting area
Heating
Free cribs/infant beds
Mini-fridge
Private bathroom
Electric kettle
Cable channels
Desk
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Desk, laptop workspace, free WiFi, bed sheets

Family Room

Highlights

Separate sitting area
Heating
Free cribs/infant beds
Mini-fridge
Private bathroom
Electric kettle
Cable channels
Desk
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Studio

Desk, laptop workspace, free WiFi, bed sheets

Studio

Highlights

Separate sitting area
Heating
Mini-fridge
Private bathroom
Electric kettle
Cable channels
Desk
Laptop workspace
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Desk, laptop workspace, free WiFi, bed sheets

Standard Double Room

Highlights

Separate sitting area
Heating
Free cribs/infant beds
Mini-fridge
Private bathroom
Electric kettle
Cable channels
Desk
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room

Desk, laptop workspace, free WiFi, bed sheets

Comfort Twin Room

Highlights

Separate sitting area
Heating
Free cribs/infant beds
Mini-fridge
Private bathroom
Electric kettle
Cable channels
Desk
  • Sleeps 2
  • 1 Twin Bed and 1 Large Twin Bed

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Front of property

Hotel Viktoria Düsseldorf-Neuss

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  • Housekeeping
  • Microwave
6.8 out of 10, 62 reviews
Hotel Viktoria Düsseldorf-Neuss

About the neighborhood

Map
Krefelder Str. 1, Neuss, NRW, 41460

What's nearby

  • Marina Düsseldorf - 11 min drive - 5.3 miles
  • Konigsallee - 12 min drive - 6.0 miles
  • Rhine Promenade - 13 min drive - 6.5 miles
  • Messe Düsseldorf - 14 min drive - 7.0 miles
  • Merkur Spiel-Arena - 16 min drive - 7.6 miles

Getting around

  • Neuss Central Station - 2 min walk
  • Niedertor Tram Stop - 5 min walk
  • Düsseldorf Intl. Airport (DUS) - 25 min drive

Restaurants

  • ‪Second Home - ‬5 min walk
  • ‪Heinemann Konditorei Café - ‬4 min walk
  • ‪Gare du Neuss - ‬8 min walk
  • ‪Anatolia Restaurant - ‬4 min walk
  • ‪Dogan Döner - ‬1 min walk

About this property

Hotel Mirage Düsseldorf-Neuss

Hotel connected to a shopping center
Hotel Mirage Düsseldorf-Neuss provides a shopping mall on site and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Express check-out, an elevator, and a banquet hall
Room features
All 75 rooms offer comforts such as laptop-friendly workspaces and separate sitting areas, as well as perks like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with shampoo
  • Separate sitting areas, mini fridges, and cable channels

Languages

Arabic, English, French, German, Russian, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Designer stores
  • Shopping mall

Family friendly

  • Mini-fridge

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (45 inches high)

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Desk
  • Heating
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 2:00 PM - 10:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
This property doesn't offer after-hours check-in
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests arriving outside of regular check-in hours can use the phone for check-in assistance.

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Hotel Mirage
Scope Hotel Mirage
Mirage Dusseldorf Neuss Neuss
Hotel Mirage Düsseldorf-Neuss Hotel
Hotel Mirage Düsseldorf-Neuss Neuss
Hotel Mirage Düsseldorf-Neuss Hotel Neuss

Frequently asked questions

Is Hotel Mirage Düsseldorf-Neuss pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Mirage Düsseldorf-Neuss?

This hotel doesn't offer parking.

What time is check-in at Hotel Mirage Düsseldorf-Neuss?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Mirage Düsseldorf-Neuss?

Check-out is at 11:00 AM.

Where is Hotel Mirage Düsseldorf-Neuss located?

Located in the heart of Neuss, this hotel is 0.3 mi (0.5 km) from Port of Neuss and within 3 mi (5 km) of Jever Fun Skihalle and Freizeitpark Heerdt. Rhine and Saint Antonius Catholic Church are also within 6 mi (10 km). Neuss Central Station is only a 2-minute walk and Niedertor Tram Stop is 5 minutes.

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Hotel Mirage Düsseldorf-Neuss Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 11 out of 33 reviews
Rating 8 - Good. 11 out of 33 reviews
Rating 6 - Okay. 5 out of 33 reviews
Rating 4 - Poor. 2 out of 33 reviews
Rating 2 - Terrible. 4 out of 33 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

alhaji kassine

Liked: Amenities, property conditions & facilities
Everything cool
Stayed 1 night in Apr 2025

2/10 Terrible

Soraya

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am writing to express my extreme dissatisfaction with my recent stay at [Hotel Mirage]. The experience was far below any acceptable standard, and I feel compelled to highlight the numerous issues I encountered: 1. Dirty Room: The room was in an unacceptable condition upon arrival, with visible dirt and an overall lack of cleanliness. 2. Dirty Towels and Bathroom: The towels provided were stained and unhygienic, and the bathroom was extremely dirty, which made it impossible to use comfortably. 3. Rude Staff Behavior: The staff exhibited unprofessional and rude behavior, which added to the negative experience. 4. Terrible Management: The overall management of the hotel was chaotic and inefficient, leaving guests to deal with unresolved problems. Such a level of service and cleanliness is unacceptable and does not align with the expectations I had when booking with your establishment. I request immediate action regarding this matter, including an apology and appropriate compensation for the inconvenience caused. I hope you take this complaint seriously to prevent other guests from facing similar issues. I look forward to your prompt response.
Stayed 1 night in Jan 2025

10/10 Excellent

Khalil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich hoffe, wieder zurückzukommen. Vielen Dank für alles
Stayed 1 night in May 2025

8/10 Good

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles gut, super Preis Leistung
Stayed 1 night in Apr 2025

10/10 Excellent

Burkhard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles super. Da unser Zimmer direkt an der Kreuzung lag war es etwas lauter. Da wir aber sehr kaputt von unserem Event (Final-Four Handballpokalfinale) waren. sind wir sehr schnell eingeschlafen. Erst der Wecker holte uns aus unseren Träumen.
Stayed 1 night in Apr 2025

6/10 Okay

Nico

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel in Ordnung, Mitarbeiter freundlich, nur mit meinem Zimmer und den ''Umwelteinflüssen'' hatte ich Pech: Nicht alle Jalousien haben funktioniert, weswegen es tagsüber im Zimmer sehr heiß wurde. Durch geöffnete Fenster drang bis sehr spät Nachts Straßen- und Baulärm und Musik (gut, es ist eben ein Hotel am Bahnhof) und Dönergestank ins Zimmer. Ich würde wieder dort buchen, allerdings auf ein anderes Zimmer bestehen
Stayed 3 nights in Apr 2025

4/10 Poor

Andra

Disliked: Amenities
Zimmer waren nicht fertig, wurden mehrfach vertröstet. Duschvorhang konnte nicht zugezogen werden Steckdosen lose Veraltete Einrichtung Seife etc leer
Stayed 1 night in Apr 2025

2/10 Terrible

Pascal

Disliked: Amenities, property conditions & facilities
So etwas habe ich in meinem Leben noch nie erlebt!! Als ich aufs Zimmer kam, war bereits jemand anderes auf dem Zimmer, der die gleichen Zigangsdaten wie ich bekommen hat, der jedoch erst am nächsten Morgen einchecken sollte. Da fühlt man sich ja richtig sicher. Daraufhin wurde er rausgeschmissen und ich solle das benutzte Zimmer nehmen. Ich habe gesagt, dass ich aus hygienischen Gründen das Zimmer nicht mehr betreten werde. Daraufhin wurde mir gesagt, dass kein weiteres Zimmer mehr frei ist. Dann bin ich ein wenig ausgerastet und habe doch ein anderes Zimmer bekommen. Die Bettdecken haben nach Kotze gestunken und es waren Lippenstift-Spuren drauf. Für sowas darf man kein Geld verlangen. Und ich brauche auch keinen Luxus. Aber für ein 3 Sterne Hotel kann man deutlich mehr verlangen.
Stayed 1 night in Mar 2025

8/10 Good

Cristina

Liked: Cleanliness
Haarkneuel in der Dusche war echt ekelig, wurde aber vom Reinigungspersonal glaub einfach vergessen, denn sonst war die Sauberkeit gut.
Stayed 1 night in Mar 2025

10/10 Excellent

stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tolle lage
Stayed 1 night in Mar 2025

8/10 Good

Andre

Liked: Staff & service
Backpacker Hotels für kurze Nächte
Stayed 2 nights in Feb 2025

10/10 Excellent

Khalil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
الاقامة والهدوء في الفندق وايضاً الموظفين ودودين للغاية
Stayed 1 night in Feb 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service
Empfehlenswert für Kurzaufenthalt; akzeptable Zimmergröße; Internet funktioniert
Stayed 1 night in Feb 2025

8/10 Good

Jürgen

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Tobias

Liked: Cleanliness
Preis Leistungsverhältnis sehr fair
Stayed 1 night in Feb 2025

10/10 Excellent

Ilya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Khalil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vielen Dank für Ihre Rückmeldung
Stayed 1 night in Jan 2025

10/10 Excellent

Detlef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unterkunft in Ordnung!
Stayed 1 night in Feb 2025

8/10 Good

Kaan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im großen ganzen ein gutes Hotel, gute Lage, nettes Personal, gutes Preis-Leistung Verhältnis.
Stayed 1 night in Jan 2025

6/10 Okay

Torsten

Liked: Amenities
Da es keine Parkmöglichkeiten direkt am Hotel gibt, ist die Bewertung auf mittelmässig gesetzt worden.
Stayed 2 nights in Jan 2025

6/10 Okay

Bo

Stayed 1 night in Dec 2024

8/10 Good

Nataliia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gut
Stayed 2 nights in Dec 2024

2/10 Terrible

Mohammad

Stayed 1 night in Dec 2024

10/10 Excellent

Khalil

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr gut
Stayed 1 night in Dec 2024

10/10 Excellent

eva

Liked: Cleanliness, staff & service
Check in problemlos und einfach. Mitarbeiterin sehr freundlich. Zentral in der Stadt gegenüber vom Hauptbahnhof.
Stayed 1 night in Dec 2024