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Mercure Hotel Düsseldorf Neuss

4.0 star property
Hotel in Neuss with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Mercure Hotel Düsseldorf Neuss

Property amenity
Lobby sitting area
Bar (on property)
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Pet friendly

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room, Multiple Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double Room, Multiple Beds

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
Hydromassage showerhead
Hair dryer
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Privilege, Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Room, 1 Double Bed

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Hydromassage showerhead
Eco-friendly toiletries
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Am Goldberg - Am Derikumer Hof 1, Neuss, NW, 41469

What's nearby

  • Konigsallee - 10 min drive - 8.2 miles
  • Mitsubishi Electric Hall - 11 min drive - 8.6 miles
  • Marina Düsseldorf - 11 min drive - 8.8 miles
  • Medienhafen - 11 min drive - 8.8 miles
  • Rhine Promenade - 12 min drive - 8.7 miles

Getting around

  • Neuss Holzheim Station - 7 min drive
  • Norf S-Bahn - 10 min walk
  • Düsseldorf Intl. Airport (DUS) - 28 min drive

Restaurants

  • ‪Evita auf der Hummelbachaue - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Meine Eisliebe - ‬3 min drive
  • ‪Pizzeria da Pasquale - ‬4 min drive
  • ‪Plokami - ‬7 min drive

About this property

Mercure Hotel Düsseldorf Neuss

Upscale hotel near a train station
Take advantage of a terrace, shopping on site, and a garden at Mercure Hotel Düsseldorf Neuss. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • 6 meeting rooms, free newspapers, and a front-desk safe
  • An elevator, luggage storage, and a banquet hall
  • Guest reviews say great things about the first-rate property condition
Room features
All 115 rooms offer comforts such as laptop-friendly workspaces, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • Flat-screen TVs with satellite channels
  • Electric kettles, heating, and daily housekeeping

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Street parking available
  • Covered self parking on site (EUR 6 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 18 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Library
  • Shopping

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,789 square feet of conference space
  • 6 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during July, August, September, and October:
  • Bar/Lounge
  • Business center
  • Dining venue(s)
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day, plus a deposit of EUR 10 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Covered self parking fee: EUR 6 per day (in/out privileges)
  • Pet deposit: EUR 10 per night
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Duesseldorf Neuss
Mercure Hotel Duesseldorf Neuss
Mercure Hotel Neuss
Accor Duesseldorf Neuss
Mercure Hotel Düsseldorf Neuss
Mercure Düsseldorf Neuss
Mercure Dusseldorf Neuss Neuss
Mercure Hotel Düsseldorf Neuss Hotel
Mercure Hotel Düsseldorf Neuss Neuss
Mercure Hotel Düsseldorf Neuss Hotel Neuss

Frequently asked questions

Is Mercure Hotel Düsseldorf Neuss pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a deposit of EUR 10 per night and a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

How much is parking at Mercure Hotel Düsseldorf Neuss?

Self parking is available for EUR 6 per day. Limited spots are available. There is free parking nearby.

What time is check-in at Mercure Hotel Düsseldorf Neuss?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mercure Hotel Düsseldorf Neuss?

Check-out is at noon.

Where is Mercure Hotel Düsseldorf Neuss located?

Situated in Neuss, this hotel is within 3 mi (5 km) of Rhine, Uedesheimer Rheinbogen, and St. Quirinus Neuss. Port of Neuss and Schloss Hülchrath are also within 6 mi (10 km). Norf S-Bahn is 10 minutes by foot.

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Mercure Hotel Düsseldorf Neuss Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 123 out of 498 reviews
Rating 8 - Good. 234 out of 498 reviews
Rating 6 - Okay. 95 out of 498 reviews
Rating 4 - Poor. 32 out of 498 reviews
Rating 2 - Terrible. 14 out of 498 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10

Decent stay with lovey breakfast.
Stayed 1 night in Nov 2023

8/10

Good
Stayed 3 nights in May 2025

8/10

Water are not reprenish daily, Even after request. Breakfast is good with many varieties. Staff on floor is friendly.
Stayed 3 nights in May 2025

8/10

Nice staff. There was no refrigerator iron in the room, but the staff was very accommodating.
Stayed 5 nights in Mar 2025

10/10

it is an excellent option for staying near dusseldorf at a better rate excellent breakfast and room confort
Stayed 2 nights in Oct 2023

8/10

Location seems quiet but only a 10 minute walk to Norf station and then direct to Dusseldorf or Cologne in 30 mins. Clean hotel and quiet too.
Stayed 5 nights in Jun 2024

8/10

Hotel in a cute residential area with a park and supermarket nearby
Stayed 5 nights in May 2023

10/10

It was good !!!!
Stayed 4 nights in Jun 2024

8/10

Property good,swimming pool not in use.Rooms would benefit from air conditioning.Bar & restaurant seldom open and little else around.
Stayed 3 nights in Jun 2024

10/10

Price quallity combination
Stayed 1 night in Jan 2024

8/10

alles okay
Stayed 2 nights in Apr 2025

8/10

Gutes Frühstück und Service
Stayed 2 nights in Mar 2025

8/10

Saubereres, zweckmäßiges Hotel
Stayed 1 night in Mar 2025

8/10

Stayed 2 nights in Jan 2025

10/10

Ich habe das erste mal in dem Hotel übernachtet weil das Gästezimmer der befreundete Familie, nicht zur Verfügung stand. Aus diesem Grund kann ich auch nichts über das Frühstück und dem Restaurant berichten. Ansonsten war ich sehr zu Frieden. Nettes Personal was auf die Wünsche eingeht. Ausreichende Parkplätze und der Preis ist fast unschlagbar. Das Zimmer war groß genug, das Bett sehr gut nur die Dusche etwas klein. Alles sehr sauber und über kleine Gebrauchspuren auf dem Teppich und an der Wand sehe ich hinweg, weil sie mich nicht stören. Insgesamt gefällt mir das Hotel sehr gut und wenn ich bei einem meiner nächsten Besuche in Neuss, wieder ein Hotel besuche werde ich es mit Sicherheit wieder buchen.
Stayed 3 nights in Feb 2025

10/10

Stayed 3 nights in Jan 2025

6/10

Stayed 1 night in Jan 2025

10/10

Stayed 5 nights in Dec 2024

6/10

Stayed 2 nights in Dec 2024

6/10

Habe schon bessere 4 Sterne Häuser von Mercure gesehen. Badezimmer Boden hatte irgendein Belag nach dem Putzen. Vom Vorgänger war noch Duschzeug im Bad. Sehr laut wegen den Türen beim Schließen und sehr hellhörige Räume/Wände!
Stayed 1 night in Dec 2024

8/10

Stayed 2 nights in Oct 2024

6/10

Das Hotel ist in Ordnung und entspricht dem Preis. Leider gibt es in der dritten Etage kein WLAN, was bei einer Dienstreise ziemlich schlecht ist.
Stayed 1 night in Oct 2024

10/10

Stayed 1 night in Oct 2024

10/10

Stayed 5 nights in Jul 2024

10/10

Stayed 1 night in Jun 2024