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Mercure Düsseldorf City Center

4.0 star property
Hotel with a restaurant, a short walk to Konigsallee

Choose dates to view prices

Photo gallery for Mercure Düsseldorf City Center

Exterior
Bar (on property)
Bar (on property)
Lobby sitting area
Interior
The Mercure Düsseldorf City Center offers a warm welcome near the famous Konigsallee and Christmas Market. Guests can relax in the garden or on the sunny terrace after exploring the city. The hotel provides WiFi and staff assist with planning tours of Düsseldorf's attractions.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Air conditioning
  • Parking available
  • Housekeeping

Room options

Check availability for these dates

Tonight

Sep 12 - Sep 13
Check availability for tonight Sep 12 - Sep 13

Tomorrow

Sep 13 - Sep 14
Check availability for tomorrow Sep 13 - Sep 14
Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Double Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Double Bed

8.2 out of 10
Very good
(19 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Privilege, Suite, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Privilege, Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Room, 1 Double Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Privilege, Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 1 Twin Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic Room, 1 Twin Bed

8.0 out of 10
Very good
(17 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Suite, 1 Double Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Suite, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
Stresemannplatz 1, Düsseldorf, NW, 40210

What's nearby

  • Konigsallee - 7 min walk - 0.4 miles
  • Marktplatz - 17 min walk - 1.0 mile
  • Düsseldorf Christmas Market - 17 min walk - 1.0 mile
  • Rhine Promenade - 3 min drive - 1.2 miles
  • Mitsubishi Electric Hall - 3 min drive - 1.4 miles

Getting around

  • Stresemannplatz Tram Stop - 1 min walk
  • Düsseldorf Central Station - 5 min walk
  • Düsseldorf Intl. Airport (DUS) - 18 min drive

Restaurants

  • ‪Kagaya - ‬4 min walk
  • ‪Yoonsim - ‬3 min walk
  • ‪Espresso Perfetto - ‬2 min walk
  • ‪Da Bruno - ‬2 min walk
  • ‪Bar Ellington - ‬1 min walk

About this property

Mercure Düsseldorf City Center

Upscale hotel near Konigsallee
Near Marktplatz, Mercure Düsseldorf City Center provides a terrace, a garden, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a business center.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Express check-out, express check-in, and tour/ticket assistance
  • A vending machine, a 24-hour front desk, and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All 163 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hair dryers
  • TVs with satellite channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 22 to 22 for adults and EUR 22 to 22 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 to 22 for adults, and EUR 22 to 22 for children
  • Covered self parking fee: EUR 25 per day
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Düsseldorf Mercure City Center
Mercure City Center Düsseldorf
Mercure Düsseldorf City Center
Mercure Düsseldorf City Center Duesseldorf
Mercure Düsseldorf City Center Hotel Düsseldorf
Mercure Düsseldorf City Center Hotel Duesseldorf
Mercure Düsseldorf City Center Hotel
Mercure Düsseldorf City Center Düsseldorf
Hotel Mercure Düsseldorf City Center Düsseldorf
Düsseldorf Mercure Düsseldorf City Center Hotel
Hotel Mercure Düsseldorf City Center
Mercure Dusseldorf City Center
Mercure Dusseldorf City Center
Mercure Düsseldorf City Center Hotel
Mercure Düsseldorf City Center Düsseldorf
Mercure Düsseldorf City Center Hotel Düsseldorf

Frequently asked questions

Is Mercure Düsseldorf City Center pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Düsseldorf City Center?

Self parking is available for EUR 25 per day.

What time is check-in at Mercure Düsseldorf City Center?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

What time is check-out at Mercure Düsseldorf City Center?

Check-out is at noon.

Where is Mercure Düsseldorf City Center located?

Located in Stadtmitte, this hotel is within a 10-minute walk of Savoy Theater and Konigsallee. Stilwerk Duesseldorf and Capitol Theater are also within 15 minutes. Stresemannplatz Tram Stop is only a 2-minute walk and Mintropplatz Tram Stop is 5 minutes.

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Mercure Düsseldorf City Center Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 240 out of 887 reviews
Rating 8 - Good. 422 out of 887 reviews
Rating 6 - Okay. 157 out of 887 reviews
Rating 4 - Poor. 50 out of 887 reviews
Rating 2 - Terrible. 18 out of 887 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

ANN MARGARET

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing and bed was so comfortable
Stayed 2 nights in Jul 2025

8/10 Good

Inderjit Singh

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, wonderful staff.
Stayed 4 nights in Jan 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel close to central station. Every kind of dining options close at hand. Walkable to old town & river.
Stayed 4 nights in May 2025

10/10 Excellent

Kathy

Liked: Staff & service, property conditions & facilities
The staff were so kind and helpful.
Stayed 1 night in Apr 2025

4/10 Poor

Lance

Liked: Staff & service
Disliked: Property conditions & facilities
Staff are very polite, professional and were happy to help. However the hotel operation was quite disappointing. I booked a room which specifically stated a safe/deposit box was included. The hotel failed to provide this on my first day but arranged to move me to another room the next day. I still had to put a deposit for the safe. However the AC in the new room was not working ( could not be fixed on a Sunday ) and the pillows were rock hard. All in all, the stay turned out as too much hassle for just two nights.
Stayed 2 nights in Sep 2025

8/10 Good

Jean-Baptiste

Liked: Staff & service, amenities, property conditions & facilities
Location is convenient and staff is very helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Roel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 5 nights in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Easy to find and located in an area close to little Tokyo
Stayed 2 nights in Nov 2024

8/10 Good

Jean-Baptiste

Liked: Staff & service, amenities, property conditions & facilities
Convenient, near the main station. Prices are reasonable.
Stayed 2 nights in Mar 2025

10/10 Excellent

Petya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't wait to be back, thank you for the pleasant stay.
Stayed 4 nights in Oct 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in May 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here many times very nice convenient hotel close to train station
Stayed 2 nights in Apr 2024

6/10 Okay

Katie Lauren

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were nice and the hotel was in a good location close to the train station. The rooms were quite noisy on a night. We booked a non smoking room which we were given but our room stank of cigarette smoke. We opened the window to try see if the smell would go away and went out for the afternoon after we had checked in but when we returned the smell was still there. We asked to change rooms but were told the hotel was full and because we hadn’t only just checked in they couldn’t move us. The staff were kind and did give us a complementary drink and spray some air freshener in the room but this still didn’t mask the smell of the smoke. We wouldn’t return.
Stayed 2 nights in Aug 2025

10/10 Excellent

Paul

Great place to stay at the price point. Safe, clean, and good access to the city. Everything I needed for a short stay in Dusseldorf.
Stayed 3 nights in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly and helpful. Room was perfectly acceptable, but bathroom was very small, and although there was ample hot water and washing products, towels were of poor quality, and more importantly, there was no mat in the bath, so entering and exiting the bath was potentially dangerous.
Stayed 2 nights in Apr 2025

6/10 Okay

Kyle Alan

Liked: Cleanliness, staff & service
Room seemed a bit dingy, mostly due to unpleasant lighting. Excellent bathroom, helpful front desk staff.
Stayed 4 nights in Feb 2025

8/10 Good

sam

Liked: Cleanliness, staff & service, amenities
Decent hotel, great transport links for trains and trams. Quite dated and the air conditioning was poor. The room was like a furnace for the entire time of our stay. The staff are extremely helpful and the breakfast is excellent, if a little expensive.
Stayed 4 nights in Mar 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Travelling around Germany by train so Hotel was conveniently situated
Stayed 1 night in May 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very good and efficient with everything. The breakfast was excellent. The rooms were clean with a good shower.
Stayed 3 nights in Jul 2024

6/10 Okay

Neil

Liked: Cleanliness, staff & service
Disliked: Room comfort

Good location but very dated - no AC

Good location, but quite a dated hotel. There is no Air Conditioning, just a very old cooling system that was totally ineffective. Our room was unbearably hot. There was a fridge in the room but this wasn’t working. On the positives, the hotel is very reasonably priced and the staff were very friendly and efficient.
Stayed 1 night in May 2025

8/10 Good

Graeme

Liked: Cleanliness, staff & service, amenities
The room could do with getting refurbished, starting to look a bit dated. The bath is very high to step in & out off to use the shower & their was no handrail to help.
Stayed 4 nights in Apr 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 3 nights in May 2024

6/10 Okay

John

Liked: Cleanliness
Medioker, a bit dull, no personality ..breakfast very, very standard...a bit of disappointment.
Stayed 5 nights in Jan 2025

10/10 Excellent

Lee Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff on the front desk and cleaning team are all very friendly and helpful.
Stayed 4 nights in Jan 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful staff. Able to walk to the old town and very close to the main station. I'd stay again.
Stayed 2 nights in Dec 2023

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