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The Wellem, in The Unbound Collection by Hyatt

Riverfront hotel with 4 restaurants and a 24-hour fitness center

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Photo gallery for The Wellem, in The Unbound Collection by Hyatt

Front of property
Bar (on property)
Aerial view
Studio, 1 King Bed with Sofa bed | Living area | Smart TV, pay movies
Garden

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Bar
  • Air conditioning
  • Gym
  • Parking available

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About the neighborhood

Map
Mühlenstrasse 34, Düsseldorf, 40213

What's nearby

  • Rhine Promenade - 3 min walk - 0.2 miles
  • Konigsallee - 3 min walk - 0.2 miles
  • Düsseldorf Christmas Market - 4 min walk - 0.3 miles
  • Marina Düsseldorf - 20 min walk - 1.1 miles
  • Messe Düsseldorf - 7 min drive - 3.1 miles

Getting around

  • Düsseldorf Volksgarten Station - 4 min drive
  • Heinrich-Heine-Allee U-Bahn - 7 min walk
  • Düsseldorf Intl. Airport (DUS) - 15 min drive

Restaurants

  • ‪Salon des Amateurs - ‬2 min walk
  • ‪Fatty's Irish Pub - ‬2 min walk
  • ‪20° Restobar - ‬5 min walk
  • ‪Brauerei Kürzer - ‬1 min walk
  • ‪Teamate - ‬2 min walk

About this property

The Wellem, in The Unbound Collection by Hyatt

Hotel near Rhine Promenade
Located close to Düsseldorf Christmas Market and Konigsallee, The Wellem, in The Unbound Collection by Hyatt provides an art gallery on site, a coffee shop/cafe, and a garden. Be sure to enjoy a meal at any of the 4 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks include:
  • Buffet breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • Multilingual staff, an elevator, and luggage storage
  • Smoke-free premises, a front-desk safe, and meeting rooms
Room features
All 102 rooms boast comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and separate sitting areas.
Extra amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • Separate sitting areas, kitchens, and refrigerators

Languages

Arabic, English, Filipino, German, Italian, Portuguese, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (EUR 50 per day)
  • Secured valet parking on site (EUR 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 46 for adults and EUR 17 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Mbassy by Franks
  • Mutter Ey
  • Pitti - Italian Restauran
  • The Wellem Bar

Things to do

  • 24-hour gym
  • Art gallery
  • Bicycle rentals

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 6 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Minibar
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Children aged 3 and younger eat free breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 46 for adults and EUR 17 for children
  • Secured self parking fee: EUR 50 per day
  • Secured valet parking fee: EUR 50 per day
  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 4-11 years old for breakfast.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is The Wellem, in The Unbound Collection by Hyatt pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 50 per pet, per day. Service animals are exempt from fees.

How much is parking at The Wellem, in The Unbound Collection by Hyatt?

Self parking is available for EUR 50 per day. Valet parking is available for EUR 50 per day.

What time is check-in at The Wellem, in The Unbound Collection by Hyatt?

Check-in start time: 3 PM; Check-in end time: 5 AM.

What time is check-out at The Wellem, in The Unbound Collection by Hyatt?

Check-out is at noon.

Where is The Wellem, in The Unbound Collection by Hyatt located?

Located in Düsseldorf Old Town, this hotel is within a 5-minute walk of Rhine Promenade, Konigsallee, and Düsseldorf Christmas Market. Marina Düsseldorf and University of Duesseldorf are also within 3 mi (5 km). Heinrich-Heine-Allee U-Bahn is 7 minutes by foot and Tonhalle-Ehrenhof U-Bahn is 9 minutes.

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The Wellem, in The Unbound Collection by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 249 out of 332 reviews
Rating 8 - Good. 61 out of 332 reviews
Rating 6 - Okay. 14 out of 332 reviews
Rating 4 - Poor. 4 out of 332 reviews
Rating 2 - Terrible. 4 out of 332 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful atmosphere and great breakfast
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer Corbo

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous property in excellent location great experience.
Stayed 1 night in Dec 2024

10/10 Excellent

himanshu

Liked: Cleanliness, staff & service, property conditions & facilities
great location
Stayed 1 night in Nov 2024

10/10 Excellent

Kotaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect!
Stayed 2 nights in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent hotel, well situated and well appointed.
Stayed 3 nights in Dec 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff great Hotel fantastic Walkable
Stayed 1 night in Nov 2024

10/10 Excellent

Tanja

Good service, great room and breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Danalyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming and historic hotel. Loved the room amenties, from full kitchen to washer/dryer. Staff very accomodating.
Stayed 6 nights in Nov 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with super accommodating staff and fabulous included breakfast
Stayed 2 nights in Jul 2024

10/10 Excellent

BIBIANA

Liked: Cleanliness, amenities
The hotel is quite good for anyone looking for both self catering and in room service. Hotel is clean despite language barrier the staff are quite friendly and very helpful. Will definitely be staying there again
Stayed 7 nights in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel. The location is perfect - close to the Altstadt, yet sheltered from the hustle and bustle as soon as you step inside. A true oasis.
Stayed 4 nights in Sep 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was simply remarkable!
Stayed 2 nights in Jun 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected, the hotel was very clean and quiet. I was pleasantly surprised with the front desk, staff and they accommodated a few minor request.well done!
Stayed 3 nights in Sep 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were beautiful as was the whole hotel. Very serene and beautiful, great breakfast. Stafff was very attentive and helped me with several things. Would love to stay again
Stayed 1 night in Jul 2024

10/10 Excellent

Tariq

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property.
Stayed 2 nights in Feb 2024

10/10 Excellent

DANNY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful and lovely
Stayed 2 nights in Jun 2024

10/10 Excellent

Kathrine

Beautiful newly renovated old court house transformed into a modern hotel . Centralized location amazing bar , and clean modern rooms
Stayed 1 night in Dec 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

DRUPA VISIT

VERY NICE HOTEL WITH GREAT SERVICE
Stayed 5 nights in May 2024

10/10 Excellent

Frans van

Very nice rooms
Stayed 1 night in Dec 2023

6/10 Okay

ABDULLAH

Liked: Cleanliness, property conditions & facilities, room comfort

Lack of room service

The room service almost doesn’t exist…
Stayed 10 nights in Jan 2025

10/10 Excellent

Baris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2024

10/10 Excellent

tearrance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay...

Apartment type 5 star hotel. The room was very clean and spacious, location was perfect and the staff was excellent! I was able to check-in early and they even help me with sushi reservations. I will stay there again!
Stayed 1 night in Aug 2022

10/10 Excellent

Venkatesh

Liked: Property conditions & facilities
Very nuce
Stayed 1 night in Jun 2024

10/10 Excellent

Elisabetta

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the property the service and our room. Everything about this hotel is great. The location is amazing, near Old Town and upscale shopping Avenue. The wonderful bar offers piano concert every afternoon. Around the corner the same property offers an amazing tapas and mixology bar/restaurant.
Stayed 4 nights in Jul 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, lots of space in the rooms. No mini bar in the studio rooms though but everything else was great
Stayed 3 nights in Feb 2023