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Hotel Viktoria Düsseldorf-Neuss

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Photo gallery for Hotel Viktoria Düsseldorf-Neuss

A hotel room with two beds, a TV mounted on the wall, and a chair. - Hotel Viktoria Düsseldorf-Neuss (Neuss)
A hallway with a green exit sign, a light fixture, and two artworks on the wall. - Hotel Viktoria Düsseldorf-Neuss (Neuss)
A spacious living area with a kitchen, a dining table, and a large window. - Hotel Viktoria Düsseldorf-Neuss (Neuss)
A bright room with a wooden floor, two orange chairs, a small table, and a window with a view. - Hotel Viktoria Düsseldorf-Neuss (Neuss)
A multi-story building with a sign reading "VIKTORIA PARK & HOTEL." - Hotel Viktoria Düsseldorf-Neuss (Neuss)
Hotel Viktoria Düsseldorf-Neuss provides everything you need. Guests can connect to free in-room WiFi.

Reviews

6.0 out of 10

Popular amenities

  • Free WiFi
  • Housekeeping

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Basic Single Room

A hotel room with a bed, a desk, a chair, a television, and a wardrobe.

Basic Single Room

  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Basic Twin Room

A hotel room with a bed, a desk, a chair, a bedside table, a lamp, a window with curtains, and a remote control.

Basic Twin Room

  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double Room

A hotel room with two beds, a chair, and a small desk.

Comfort Double Room

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room

A double bed with white linens, two bedside tables with lamps, a framed picture on the wall, and a small drawer under the bed.

Economy Double Room

  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Triple Room

A hotel room with two beds, a desk, a chair, and a TV.

Basic Triple Room

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Double Room

A hotel room with a bed, a desk, a chair, a lamp, and a view of the outdoors.

Family Double Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Triple Room

Room

Family Triple Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

About the neighborhood

Located in Innenstadt, a neighborhood in Neuss, Hotel Viktoria Düsseldorf-Neuss is near a metro station. Travelers who have shopping on the agenda can visit Konigsallee and Düsseldorf Christmas Market. Looking to enjoy an event or a game? See what's going on at PSD Bank Dome or Merkur Spiel-Arena. Visit our Neuss travel guide
Map
Kaiser-Friedrich-Straße 2, Neuss, NRW, 41460

What's nearby

  • An aerial view of a city with a river, a large stadium, and surrounding greenery.
    Messe Düsseldorf
    24 min drive - 15.3 miles
  • St. Quirinus Neuss
    12 min walk - 0.7 miles
  • Port of Neuss
    14 min walk - 0.8 miles
  • Clemens Sels Museum
    18 min walk - 1.0 mile
  • Merkur Spiel-Arena
    24 min drive - 15.1 miles

Getting around

  • Glockhammer Tram Stop
    11 min walk
  • Neuss Central Station
    13 min walk
  • Düsseldorf Intl. Airport (DUS)
    26 min drive

Restaurants

  • Oguz Döner
    11 min walk
  • Mauerwerk
    10 min walk
  • Weisses Haus
    12 min walk
  • Café Heinemann
    10 min walk
  • Drusushof
    8 min walk

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  • Free WiFi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
7.4 out of 10, Good, 93 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • TV in common areas

Family friendly

  • Mini-fridge

Conveniences

  • Limited-hour front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Desk
  • Desk chair
  • Fan
  • Heating
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 2:00 PM - 9:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
This property doesn't offer after-hours check-in
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Frequently asked questions

Is Hotel Viktoria Düsseldorf-Neuss pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Viktoria Düsseldorf-Neuss?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Viktoria Düsseldorf-Neuss?

Check-out is at 11:00 AM.

Where is Hotel Viktoria Düsseldorf-Neuss located?

Located in Innenstadt, this hotel is 0.8 mi (1.4 km) from Port of Neuss and 2.3 mi (3.8 km) from Jever Fun Skihalle. Freizeitpark Heerdt and Museum Insel Hombroich are also within 6 mi (10 km). Glockhammer Tram Stop is 11 minutes by foot and Niedertor Tram Stop is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Viktoria Düsseldorf-Neuss Reviews

6.0

6.0

Cleanliness

5.6

Amenities

6.0

Staff & service

5.4

Property conditions & facilities
Rating 10 - Excellent. 24 out of 105 reviews
Rating 8 - Good. 20 out of 105 reviews
Rating 6 - Okay. 17 out of 105 reviews
Rating 4 - Poor. 19 out of 105 reviews
Rating 2 - Terrible. 25 out of 105 reviews

Reviews

Verified review

6/10 Okay

Liked: Staff & service
For me, the hotel is just for sleeping. This is just an ordinary hotel. There is nothing special about it, but the staff here are very nice.
Stayed 8 nights in Nov 2024
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Stayed one night. They gave me a room which belonged to another customer. This was cleared after some talking because the reception staff were there. If they would not have been there I do not know what would have happened. Then got a very clean and good room. The hotel is an industry building which has been refurbished. Everything very clean. It is 400 meter walk to tram which very easy takes you to Düsseldorf center.
Stayed 1 night in Sep 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great however that is the only positive thing I have to say. Room was incredibly shabby. Sheets were stained. Bathroom not thoroughly clean. No kettle. No fridge.
Stayed 3 nights in Mar 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place needs a major upgrade and renovation. I did not feel safe there as a solo female traveler. Heating in my room didn’t work for hours. Place is covered in stained carpet and furniture. Reception is only open from 2-9. Would not recommend unless you are desperate and need a very cheap option.
Stayed 2 nights in Oct 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel schliessen!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, all fine
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Ok
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the hotel one day and have no complaints to report.
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Really nice room amid a little old looking and when they were available the staf were really nice but could do with a bit more of a staff presence Other that this I had an enjoyable stay
Stayed 4 nights in Nov 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not very clean or modern room.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Ok hotel to the cost

If you need a cheap hotel with bathroom at your room then this is ok.
Stayed 2 nights in Nov 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpets was disgusting, under bed 2 pizza boxes and empty bottle of coke needs a lot of work to make it book able!!!!!!!!
Stayed 10 nights in Oct 2025
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The lamp and curtains were broken, and the toilet upstairs was broken (running all night) and kept me awake. Cannot recommend to anyone.
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
The doors were broken,the lift is broken,there is no receptionist at all, I was looked at the lift no one was around to help me one of the gusts helped me and he was disappointed too for booking with this hotel
Stayed 3 nights in Dec 2025
Verified review

2/10 Terrible

Disliked: Amenities
Room was clean. Arrived on Friday no staff where at reception so had to phone to get are room code which toke a hour we then went into are room everything was fine we went out came back later on at night and the room code had changed and we had to phone again to get a new one which toke another hour we then woke up the next morning left checked the code was fine which is was we then came back later that night and again th code had been changed this happened ever night Friday Saturday and Sunday and they were all at night apart from that room was fine and everything but we spent more time outside are room trying to get in then we did in the room
Stayed 3 nights in Apr 2026
Verified review

4/10 Poor

Disliked: Staff & service
Cleaning staff steel 50€ from me. When I checked out.
Stayed 1 night in Sep 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely disgusting. The entire room smells like cigarettes. The entire building. The hotel code didn’t even work. They gave us NO amenities! They sent even give us soap to wash our hands! The lift smells like human urine. The floors are filthy. The only thing good about this place, is that they have hot water.
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was late to check no information was available no one at the hotel
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Disliked: Property conditions & facilities, room comfort
Room is very small, which is a problem when travelling with 2 with lugguges. Unfotunately mattress is very old and squeaks with even small movement. Bathroom is ok, only issue is that there are only small towels, and they are not being changed every day. There are no big bath towels at all. Information passed via email are clear. In there room there was mini fridge and kettle- very nice. Overall it is ok, but very very basic, and for longer then 1-2 nights it is diffucult for the spine.
Stayed 10 nights in Oct 2025
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities
Ik had een kamer met twin bedden gereserveerd maar kreeg een heel krappe kamer met een twijfelaar. Het gordijn was los en kon niet volledig dicht. De douche kon nuet versteld. Ondanks een andere mlding op de site was er ook overdag geen benande receptie.
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Das Zimmer war sauber ordentlich da hab es nichts zu beanstanden. Auch mit dem Online Checkin hat alles super geklappt. Wenn ich etwas kritisieren müsste und das ist wirklich meckern auf hohem Niveau. An mei em Bett hat die Lampe nicht funktioniert. Das andere ja alles nichts gravierendes. Wir kommen auf jede Fall wieder.
Stayed 1 night in Oct 2026
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Price was right, needed for event in Neuss, hotel very dated but room was clean Elevator broken and it appears for some time
Stayed 2 nights in Sep 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Leider war der Zustand unseres Zimmers für uns absolut enttäuschend. Wir haben am Nachmittag eingecheckt, unsere Sachen ins Zimmer gebracht und sind anschließend zu einem Konzert gefahren. Als wir gegen 23:30 Uhr zurückkamen, haben wir lediglich unsere Sachen geholt und das Hotel wieder verlassen. Wir haben dort trotz gebuchter und bezahlter Übernachtung nicht geschlafen, weil das zimmer nicht zumutbar war.bwir sind 3,5 Std. Nach Hause gefahren. Uns ist wichtig zu sagen, dass wir keinen Luxus erwartet haben. Eine ältere oder einfache Einrichtung ist für uns überhaupt kein Problem – Sauberkeit und eine funktionierende Grundausstattung sollten jedoch selbstverständlich sein. Das Zimmer wirkte insgesamt sehr alt, abgewohnt, schmuddelig und teilweise regelrecht ranzig. Oberflächen wirkten schmierig und zudem herrschte ein sehr unangenehmer Geruch. Besonders erschreckend war das Fenster: Es ließ sich nicht richtig schließen, da der Fenstergriff bzw. die Drückerarmatur komplett fehlte. Auch eine normale Deckenleuchte gab es nicht. Dass wir nach einem Konzert gegen Mitternacht lieber unsere Sachen gepackt und auf die bereits bezahlte Übernachtung verzichtet haben, sagt eigentlich alles. In diesem Zustand würden wir das Zimmer definitiv nicht noch einmal buchen.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Perfekt
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Gutes Standort, 10 von Neuss Hbf
Stayed 2 nights in Mar 2026