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Hotel Indigo Düsseldorf by IHG

Property class: 4.5

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Photo gallery for Hotel Indigo Düsseldorf by IHG

A modern living room with a large glass door leading to an outdoor balcony. - Hotel Indigo Düsseldorf by IHG (Düsseldorf)
A hotel room with a bed, two chairs, a desk, and a balcony with outdoor seating. - Hotel Indigo Düsseldorf by IHG (Düsseldorf)
A hotel reception desk with a large floral advertisement and a modern interior design. - Hotel Indigo Düsseldorf by IHG (Düsseldorf)
A hotel with multiple floors, balconies, and a well-lit entrance. - Hotel Indigo Düsseldorf by IHG (Düsseldorf)
A bar area with multiple liquor bottles, a bar counter, and several chairs. - Hotel Indigo Düsseldorf by IHG (Düsseldorf)
Located close to Museum Kunstpalast and Duesseldorf City Hall, Hotel Indigo Düsseldorf by IHG provides a terrace, a garden, and a library. For some rest and relaxation, visit the steam room. The on-site local cuisine restaurant, [a]dress bar, offers breakfast, brunch, lunch, dinner, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

View all photos for Standard Room, 1 Double Bed, Garden View

A hotel room with a bed, a desk with a chair, a window with curtains, and a view of the outdoors.

Standard Room, 1 Double Bed, Garden View

9.4 out of 10
Exceptional
(11 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

A bed with a green headboard, white bedding, and a patterned throw.

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed, Garden View

A hotel room with a bed, desk, two chairs, a small table, and a view of buildings through the windows.

Premium Room, 1 King Bed, Garden View

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Garden View

A modern hotel room with a teal sofa, a small round table with a book and a cup, a large poster of a woman, and a bed with a patterned bedspread.

Suite, 1 Bedroom, Garden View

  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

A modern hotel room with a green headboard, a bed with multiple pillows, a bedside table with a lamp, a chair, and a large mirror.

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

A modern hotel room with a large bed, a TV, a desk, and a sofa.

Suite, 1 King Bed, City View

9.4 out of 10
Exceptional
(9 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

A modern hotel room with a green headboard, a bed with multiple pillows, a bedside table with a lamp, a chair, and a large mirror.

Premium Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, Garden View

A hotel room with a bed, a desk, a chair, a window with a view of buildings, and artwork on the walls.

Premium Room, 1 King Bed, Balcony, Garden View

8.6 out of 10
Excellent
(8 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, City View

A modern hotel room with a large bed, a purple headboard, and a wall mural.

Standard Room, 1 Double Bed, City View

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Garden View

A hotel room with a bed, a desk with a chair, a lamp, and a window with a view of buildings.

Standard Room, 1 Queen Bed, Garden View

9.6 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Balcony, Garden View

A hotel room with a bed, a desk, a chair, a TV, and a view of the outside.

Standard Room, 1 Queen Bed, Balcony, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, City View

A shower with a handheld showerhead and a wall-mounted faucet, a white toilet, and a shelf with toiletries.

Standard Room, 1 King Bed, Accessible, City View

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

A living room with a sofa, a coffee table, and a floor lamp.

Suite, 1 Bedroom, City View

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located in Stadtbezirke 01, a neighborhood in Düsseldorf, Hotel Indigo Düsseldorf by IHG is in the entertainment district and near the airport. Museum Kunstpalast and Capitol Theater are cultural highlights, and some of the area's notable landmarks include Neuer Zollhof and Rhine Tower. Duesseldorf City Hall and Savoy Theater are two other places to visit that come recommended. Visit our Düsseldorf travel guide
Map
Kaiserswerther Str. 20, Düsseldorf, NW, 40477

What's nearby

  • A university campus with a central fountain, red flags, and a clear blue sky.
    Museum Kunstpalast
    9 min walk - 0.5 miles
  • A large brick building with a green dome and arched windows. There are banners and a statue in front.
    Tonhalle Duesseldorf
    11 min walk - 0.6 miles
  • A modern urban plaza with curved buildings, outdoor seating, and people socializing.
    Konigsallee
    16 min walk - 0.9 miles
  • A historic square with cobblestone pavement, traditional European architecture, and a statue.
    Duesseldorf City Hall
    6 min drive - 1.1 miles
  • NRW-Forum Düsseldorf
    10 min walk - 0.6 miles

Getting around

  • Venloer Straße Tram Stop
    2 min walk
  • Düsseldorf Volksgarten Station
    6 min drive
  • Düsseldorf Intl. Airport (DUS)
    14 min drive

Restaurants

  • Pizzeria Cenerentola
    1 min walk
  • Hitchcoq
    3 min walk
  • Taco Ranch
    5 min walk
  • Café Florian
    3 min walk
  • Die Kurve
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 23 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • Steam room

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 430 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Built in 1989
  • Eco-friendly cleaning products used
  • No plastic drinking straws
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches used
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Office
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day

Service animals are welcome, and are exempt from fees

Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Covered self parking fee: EUR 25 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Frequently asked questions

Is Hotel Indigo Düsseldorf by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 25 per night.

What time is check-in at Hotel Indigo Düsseldorf by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Indigo Düsseldorf by IHG?

Check-out is at noon.

Where is Hotel Indigo Düsseldorf by IHG located?

Located in Stadtbezirke 01, this luxury hotel is within 1 mi (2 km) of Museum Kunstpalast and Duesseldorf City Hall. Capitol Theater and Savoy Theater are also within 2 mi (3 km). Venloer Straße Tram Stop and Victoriaplatz-Kleverstrasse U-Bahn are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Indigo Düsseldorf by IHG Reviews

9.2

Wonderful

9.4

Cleanliness

8.4

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 393 out of 622 reviews
Rating 8 - Good. 179 out of 622 reviews
Rating 6 - Okay. 33 out of 622 reviews
Rating 4 - Poor. 8 out of 622 reviews
Rating 2 - Terrible. 9 out of 622 reviews

Reviews

Verified review

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a garden facing room with balcony. It was quiet and it was a comfortable bed. Buffet breakfast was adequate. As was the service. Stay here if you need to be in the this vicinity, which is convenient. But not if you are looking for a "destination".
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Iolanda

Liked: Cleanliness
The location was great, the people was kind, and the near restaurants was amazing.
Stayed 5 nights in Oct 2025
Verified review

8/10 Good

Sung

Liked: Cleanliness
Very clean and good service
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

Hamed

Disliked: Amenities, property conditions & facilities
Not the best place to stay location wise and comfort too.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and conveniently located to public transportation.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly hotel with very nice rooms, the location is close to shopping and transit.
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful, the hotel nicely appointed, quiet and comfortable.
Stayed 4 nights in Jan 2024
Verified review

10/10 Excellent

Öner

Liked: Cleanliness, amenities, property conditions & facilities
Kind welcome Quiet location 20 minutes walk to old town Very good breakfast Thanks for gratefulness of being a inh member
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great location and clean and the staff was very helpful
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Marianne Palsgaard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very nice place and kind serviceminded staff. Perhaps consider an extra coffee machine at the breakfast restaurant.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

ALEXIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Spacious comfortable rooms. Not too far from center, courteous staff.
Stayed 5 nights in Dec 2024
Verified review

8/10 Good

John William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff, couldn’t have done more for us.
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Allyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room had a nice strong ac unit, and is close to many amenities. It was unique in style and comfortable to stay in.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

PHILIP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception Team was great. Comfortable bed, good breakfast.
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Jun Shen

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful service from friendly staff, and highly functional and serviceable room with comfortable bedding and quietness. Good breakfast spread and in a great location with nearby amenities. Highly recommended, will come back here again.
Stayed 7 nights in Jun 2024
Verified review

10/10 Excellent

Chi Kwong Terrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really love this hotel. Good location, big room, friendly staffs. Only thing I can complain is the parking fee is quite expensive.
Stayed 5 nights in Aug 2024
Verified review

10/10 Excellent

Gabi

Liked: Cleanliness, staff & service, property conditions & facilities
hotel stuff is very friendly
Stayed 4 nights in Aug 2023
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a great area of the city close to various public transport links, restaurants, bars and supermarkets. Luxurious bedroom and bathroom.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An easy 20minute walk into the town centre and ten minutes from the Rhine .this great hotel has been my home from home in Düsseldorf on my last two visits. clean and comfortable hotel with fantastic friendly staff , it is just amazing and I will definitely stay here next time I visit Düsseldorf
Stayed 3 nights in Aug 2023
Verified review

8/10 Good

Kasper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Nice and easy space to be in.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Tove

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasure staying here. Staff is friendly and helpful, rooms are clean and functional. I've never tried the breakfast, but there are several good options nearby. It's easy to get here from the main station both by U-bahn and by foot. Pempelfort isn't overrun by tourists, so it feels more genuine and laidback
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, fantastic staff

First time in this Düsseldorf hotel and it was an excellent experience. I will definitely stay again. Friendly, helpful staff and reception. Room was super clean and fresh, best bed linen and pillows I've had for a long time (and I'm a frequent traveller). I didn't try the breakfast as I'm not a morning food person and €23 per person seemed expensive. Well done to all the team, it was a wonderful stay.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

The service was good. The location is nice. The beds are too soft and the room temperature control is challenging in winter. Too hot them too cold then too hot etc.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel so far in this trip to Europe, very nicely designed rooms, not cramped at all, very clean, friendly staff, etc. Usually there is something that was not as expected, in this case everything was great.
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities for a traveler! Everything you could need. Loved the library and took 2 books back to my room to relax and savor. Returned then to the library in the morning. Great shower and robe. Cookies in the lobby. ❤️
Stayed 1 night in Dec 2024