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Grand Hotel Haay

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Breakfast buffet - Grand Hotel Haay (Düsseldorf)
Balcony view - Grand Hotel Haay (Düsseldorf)
Breakfast meal - Grand Hotel Haay (Düsseldorf)
Exterior - Grand Hotel Haay (Düsseldorf)
Interior - Grand Hotel Haay (Düsseldorf)
Located close to Merkur Spiel-Arena and Messe Düsseldorf, Grand Hotel Haay provides a terrace, a garden, and dry cleaning/laundry services. In addition to a bar and a business center, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services

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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Classic Single Room

Room

Classic Single Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Classic Double Room

Room

Classic Double Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

About the neighborhood

Located in Düsseldorf, Grand Hotel Haay is in the city center. Marina Düsseldorf and Jever Fun Skihalle are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Düsseldorf Christmas Market and Konigsallee. Looking to enjoy an event or a game? See what's going on at Merkur Spiel-Arena or PSD Bank Dome. Visit our Düsseldorf travel guide
Map
Niederrheinstr. 270, Düsseldorf, Nordrhein-Westfalen, 40489

What's nearby

  • An ancient stone and brick structure with arched passageways and a wooden gate.
    Kaiserpfalz Kaiserswerth
    2 min drive - 1.2 miles
  • An aerial view of a city with a river, a large stadium, and surrounding greenery.
    Messe Düsseldorf
    6 min drive - 2.4 miles
  • A modern urban plaza with curved buildings, outdoor seating, and people socializing.
    Konigsallee
    15 min drive - 6.2 miles
  • Merkur Spiel-Arena
    6 min drive - 3.5 miles
  • PSD Bank Dome
    11 min drive - 6.7 miles

Getting around

  • Alte Landstrasse U-Bahn
    4 min walk
  • Gothaer Straße Ratingen Bus Stop
    7 min drive
  • Düsseldorf Intl. Airport (DUS)
    5 min drive

Restaurants

  • PALAVRION urban grill
    5 min drive
  • Kentucky Fried Chicken
    5 min drive
  • NORDSEE
    6 min drive
  • L'Osteria
    6 min drive
  • Starbucks
    5 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: EUR 9.90 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • In-room massages

More

  • 3 floors
  • Built in 1992
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 6:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15 per accommodation, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 15.00 per night
Cribs (infant beds) are available for EUR 15.00 per night

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 9.90 per person
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 15.00 per night
  • Rollaway bed fee: EUR 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards

Frequently asked questions

Is Grand Hotel Haay pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Grand Hotel Haay?

Check-in end time: anytime.

What time is check-out at Grand Hotel Haay?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Grand Hotel Haay located?

Located in Stadtbezirk 5, this hotel is 2 mi (3.2 km) from Merkur Spiel-Arena and 2.1 mi (3.4 km) from Messe Düsseldorf. PSD Bank Dome and Konigsallee are also within 6 mi (10 km). Alte Landstrasse U-Bahn is only a 4-minute walk and Kittelbachstrasse U-Bahn is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Hotel Haay Reviews

8.4

Very Good

9.4

Cleanliness

6.0

Location

9.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 1 out of 7 reviews
Rating 8 - Good. 6 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owner is super nice and made us feel comfortable. Logistically in a very good position. Quiet, yet close to places! It probably needs some update renovations soon. We will definitely go back next year,
Stayed 3 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean & tidy - would stay there again

Nice hotel - clean and fresh. Would stay there again. We did request two single beds but with how busy it was with the exhibition, we had to share a large double bed! The prices this week with the exhibition on are stupidly high, so we were very lucky and find this place.
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Das Hotel liegt sehr nahe zur Messe, zum Flughafen und nur ein paar Schritte zur U-Bahn-Station. Die Betreuung ist spitze, das Frühstück ausgezeichnet und auch etwas fürs Auge! Es gibt eine kleine sehr nette Bar, und auch sonst war alles vorhanden. Allerdings sind die Zimmer renovierungsbedürftig, es wird wohl gerade viel gemacht, aber unser Zimmer im EG war halt noch nicht dran.
Stayed 2 nights in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super L'âge für Messebesucher. Ruhig. Sehr Auber. Ãlteres kleines Hotel mit wenig Zimmern. Schlechtes W-Lan im 2. Stock. Hervorragendes Frühstück. Sehr guter Kaffee. Sehr freundliches Personal.
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

Stayed 3 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2019