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Crowne Plaza Düsseldorf-Neuss by IHG

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Photo gallery for Crowne Plaza Düsseldorf-Neuss by IHG

A modern hotel room with a large bed, a desk, a chair, and a view of the city. - Crowne Plaza Düsseldorf-Neuss by IHG (Neuss)
A large, historic building with multiple towers and a moat, reflecting in a calm body of water. - Crowne Plaza Düsseldorf-Neuss by IHG (Neuss)
An indoor swimming pool with clear water, lounge chairs, and a large window providing natural light. - Crowne Plaza Düsseldorf-Neuss by IHG (Neuss)
A modern bathroom with two sinks, a glass door leading to a sauna, and a tiled wall. - Crowne Plaza Düsseldorf-Neuss by IHG (Neuss)
A group of people seated around a table with a view of a river and cityscape through large windows. - Crowne Plaza Düsseldorf-Neuss by IHG (Neuss)
Luxury
4.5 star property
8.2

Very good

Serene retreat on the Rhine

Riverside panoramas unfold from spacious corner rooms overlooking the Rhine and Düsseldorf cityscape. After a swim in the warm indoor pool, guests can unwind in the basement saunas. The restaurant serves incredible food with attentive service that makes visitors feel at home.

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 9 of 9 rooms

Room

  • Sleeps 2

View all photos for Premium Room

Hypo-allergenic bedding available, in-room safe, laptop workspace

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

A hotel room with a bed, a yellow chair, a bedside table, a nightstand, and a wall-mounted lamp.

Standard Room

7.0 out of 10
Good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a view of the city through large windows.

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(12 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding available, in-room safe, laptop workspace

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

A hotel room with a bed, a yellow chair, a bedside table, a nightstand, and a wall-mounted lamp.

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(14 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Room

  • Sleeps 3

Room

  • Sleeps 2

View all photos for Premium Room, 1 King Bed, River View

A modern hotel room with a large bed, a desk, a chair, and a view of the city through large windows.

Premium Room, 1 King Bed, River View

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Neuss, Crowne Plaza Düsseldorf-Neuss by IHG is connected to the convention center. St. Quirinus Neuss and Medienhafen are notable landmarks, and travelers looking to shop may want to visit Düsseldorf Christmas Market and Konigsallee. Looking to enjoy an event or a game? See what's going on at Mitsubishi Electric Hall or PSD Bank Dome. Visit our Neuss travel guide
Map
Rheinallee 1, Neuss, NW, 41460

What's nearby

  • A riverside promenade with historic buildings, a modern tower, and a bridge.
    Rhine Promenade
    17 min drive - 5.5 miles
  • A modern building with vertical lines and a reflective water feature in front.
    Konigsallee
    17 min drive - 5.3 miles
  • A snow-covered Christmas tree with ornaments in front of a historic building with a clock tower.
    Düsseldorf Christmas Market
    21 min drive - 5.5 miles
  • An aerial view of a city with a river, a large stadium, and surrounding greenery.
    Messe Düsseldorf
    22 min drive - 7.4 miles
  • Port of Neuss
    15 min walk - 0.8 miles

Getting around

  • Neuss Central Station
    6 min drive
  • Rheinpark-Center Süd Tram Stop
    9 min walk
  • Düsseldorf Intl. Airport (DUS)
    26 min drive

Restaurants

  • Antalya Döner
    4 min drive
  • Hammer Blick
    8 min drive
  • Hammer Imbiss
    7 min drive
  • My Lan
    4 min drive
  • RP-Seeterrasse

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 19 per day)
  • Street parking available
  • Covered self parking on site (EUR 24 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 23 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • RIVERSIDE Bar&Restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 14 meeting rooms
  • Computer station
  • Conference center (43,056 square feet of space)

Outdoors

  • Garden
  • On a river
  • Terrace
  • Vegetable garden

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 16 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total pets

Pets cannot be left unattended

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 40.00 per night

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 23.00 per person
  • Covered self parking fee: EUR 24 per night (in/out privileges)
  • Nearby parking fee: EUR 19 per day(164 ft away; open 24 hours)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Frequently asked questions

Does Crowne Plaza Düsseldorf-Neuss by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Crowne Plaza Düsseldorf-Neuss by IHG pet-friendly?

Yes, Crowne Plaza Düsseldorf-Neuss by IHG allows dogs (limit 1 total). There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for EUR 24 per night. Limited spots are available.

What time is check-in at Crowne Plaza Düsseldorf-Neuss by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Düsseldorf-Neuss by IHG?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Crowne Plaza Düsseldorf-Neuss by IHG located?

Situated on the riverwalk, this luxury hotel is 1.6 mi (2.6 km) from St. Quirinus Neuss and 2.3 mi (3.7 km) from Medienhafen. Konigsallee and Rhine Promenade are also within 6 mi (10 km). Rheinpark-Center Süd Tram Stop is 9 minutes by foot and Neuss Rheinparkcenter S-Bahn is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crowne Plaza Düsseldorf-Neuss by IHG Reviews

8.2

Very Good

8.6

Cleanliness

7.2

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 418 out of 1000 reviews
Rating 8 - Good. 357 out of 1000 reviews
Rating 6 - Okay. 126 out of 1000 reviews
Rating 4 - Poor. 54 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing with many options to choose from. Staff were very professional.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Glen

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean and the breakfast was excellent.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Laraine

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, good buffet breakfast, great location. Friendly staff and helpful.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Nikolas

Liked: Cleanliness, staff & service, amenities
Everything was just like in the hotel photos, very nice with a view of the city.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Sascha

Liked: Cleanliness, staff & service, amenities
Lovely hotel, with good facilities. Unfortunately we didn't get to enjoy them all. We would love to come back. Very nice staff who speak good English. We slept well and safely there. clean and nice room with a good bed, nice little coffee bar in the room, nice bathroom with everything you need.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice. Great breakfast selection. Nice warm wine/punch in the lobby. Pool and Sauna were ok. Gym is small. Great area for Shopping and public Transport into the City.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Ilse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay

Very nice stay at this Hotel in Düsseldorf-Neuss, big room, friendly service and a very good Restaurant
Stayed 1 night in Nov 2024
Verified review

8/10 Good

J.

Liked: Cleanliness, staff & service
Nice people, good and clean rooms, good breakfast
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service with excellent facilities, big plus for the pool
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Mirka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Warm swimming pool. Very good breakfast. Recommend
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Eliscia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful, got a free upgrade to a lovely room over looking the river. Food was incredible, definitely recommend and would stay if we were here again
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Pierre

Liked: Cleanliness, staff & service, amenities
Everything was perfect, excepted the dining room. It was very noisy.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

kiarash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fitnes, Sauna and the pool were really clean and amazing
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, property conditions & facilities
The area being quiet was a big plus and being on the Rhein river gave the room a fantastic view. The room size was brilliant and the staff were wonderful, couldn't have asked for much more.
Stayed 2 nights in Jul 2024
Verified review

6/10 Okay

Hsiangchih Stacey

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Clean hotel in a nice quiet area by the river. Unfortunately room had several issue of broken equipment and uncomfortably narrow shower.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay during our time at the Euros!

The facilities were very nice, the staff were friendly, and the breakfasts were great. They even gave out complimentary ice creams during the 29°C weather, which was a nice touch. I'd recommend this hotel. Danke!!
Stayed 5 nights in Jun 2024
Verified review

6/10 Okay

Felix

Liked: Staff & service
Disliked: Property conditions & facilities
Old hotel with antiquated and worn out rooms / amenities. Cleanliness could be improved. Staff was friendly and helpful for the most part.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location by the River

Nice location by the River. Restaurant staff were very good……as were any staff we interacted with. Food was extremely expensive, and poor selection of vegetarian options……but the food we did have was very tasty…..the serving staff were excellent.
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. The room was spacious and quiet. Breakfastbuffet is one of the most extensive ones I have ever had at a hotel. Only negative point of our stay was that the lock on our door wasn't functioning properly and we had trouble opening and closing the door. A nice lady from the housekeeping staff helped us enter again when the doorlock showed a green light but it still did not unlock. Düsseldorf center is easily reachable by bike or public transport.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Saska

Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing weekend trip. I need to say, restaurant manager gave us free coffee, even thou we didn’t pay extra for breakfast, and also he brought us some sweets to have with coffee, all free of charge! Such a nice gesture that made our stay even better :)
Stayed 2 nights in Sep 2023
Verified review

6/10 Okay

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wrong pictures (dining) there are no restaurants

nice and clean hotel. the room was nice but cold. there are pictures on Hotel .com. of there a restaurants . with you can sit at the bar and for the use and pizza?? it's not cozy right .. I'm disappointed…🌟
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Fadi

Liked: Cleanliness, staff & service, amenities
Good in every level. I upgraded to king size bed for more comfortable, I was surprised that the have 2 toddlers duvet covers! Which is very weird and uncomfortable.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Hasan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful especially Abbas and sofi at the reservation desk, Ali at the restaurant, and Salih from the house keeping he was very helpful. Many thanks to all of them.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Joseph Alan

Liked: Cleanliness, staff & service
Joy was a real pleasure. She gave us all the help we need in getting sorted
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Jennifer michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing, looking forward to come , thanks 😊
Stayed 1 night in Jun 2026