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Sure Hotel by Best Western Ambassador Duesseldorf

3.0 star property
Hotel with a bar, near Konigsallee

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Photo gallery for Sure Hotel by Best Western Ambassador Duesseldorf

Bar (on property)
Buffet
Exterior
Exterior
Minibar, in-room safe, laptop workspace, blackout drapes

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Laundry
  • Breakfast available
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Room, 1 Double Bed (with Sofabed)

Family Room, 1 Double Bed (with Sofabed) | Minibar, in-room safe, laptop workspace, blackout drapes

Family Room, 1 Double Bed (with Sofabed)

Highlights

Separate sitting area
TV
Pillow menu
Sofa bed
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 Twin Bed

Highlights

Separate sitting area
TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds

Highlights

Separate sitting area
TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Harkortstraße 9, Düsseldorf, NW, 40210

What's nearby

  • Konigsallee - 10 min walk - 0.6 miles
  • Düsseldorf Christmas Market - 2 min drive - 1.0 mile
  • Duesseldorf City Hall - 2 min drive - 1.0 mile
  • Rhine Promenade - 3 min drive - 1.2 miles
  • Mitsubishi Electric Hall - 3 min drive - 1.4 miles

Getting around

  • Mintropplatz Tram Stop - 2 min walk
  • Düsseldorf Central Station - 3 min walk
  • Düsseldorf Intl. Airport (DUS) - 19 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Restaurant Zum Schiffchen - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Le Crobag - ‬4 min walk
  • ‪Dean&David - ‬3 min walk

About this property

Sure Hotel by Best Western Ambassador Duesseldorf

Hotel near Konigsallee
Sure Hotel by Best Western Ambassador Duesseldorf provides amenities like dry cleaning/laundry services and a bar. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and multilingual staff
  • An elevator, tour/ticket assistance, and smoke-free premises
  • Free newspapers, luggage storage, and a 24-hour front desk
Room features
All 62 rooms have comforts such as pillow menus and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Reusable coffee/tea filters and LED light bulbs
  • Bathrooms with showers and hair dryers

Languages

Arabic, English, French, German, Greek, Hindi, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per day)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 14 for adults and EUR 14 for children
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 6 floors
  • At least 80% of food locally-sourced
  • Double-glazed windows
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Minibar

More

  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Reusable coffee/tea filters
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children
  • Self parking fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number Hotel Ambassador GmbH & Co.KG, Harkortstr.9, 40210 Düsseldorf, DE277455842, +49 211 8767740

We should mention

Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

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Frequently asked questions

Is Sure Hotel by Best Western Ambassador Duesseldorf pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sure Hotel by Best Western Ambassador Duesseldorf?

Self parking is available for EUR 15 per day. Limited spots are available.

What time is check-in at Sure Hotel by Best Western Ambassador Duesseldorf?

Check-in start time: 2 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Sure Hotel by Best Western Ambassador Duesseldorf?

Check-out is at 11 AM.

Where is Sure Hotel by Best Western Ambassador Duesseldorf located?

Located in Friedrichstadt, this hotel is within a 15-minute walk of Savoy Theater and Konigsallee. Capitol Theater and Theater an der Ko are also within 1 mi (2 km). Mintropplatz Tram Stop and Stresemannplatz Tram Stop are within a 5-minute walk.

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Sure Hotel by Best Western Ambassador Duesseldorf Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 116 out of 465 reviews
Rating 8 - Good. 165 out of 465 reviews
Rating 6 - Okay. 125 out of 465 reviews
Rating 4 - Poor. 35 out of 465 reviews
Rating 2 - Terrible. 24 out of 465 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10

Friendly staff and helpful
Stayed 2 nights in Mar 2025

10/10

Nice to travel through German railway system and stay in the most convenient location y Düsseldorf
Stayed 2 nights in Feb 2025

10/10

The staff were so friendly and helpful. The rooms are bigger than expected 👍😊
Stayed 2 nights in Mar 2025

10/10

Friendly staff, clean rooms excellent location
Stayed 3 nights in Sep 2024

10/10

No parking availble in spite of the fact that it was advertised that onsite parking available. I had to park across the street with 4 euro per hour.
Stayed 1 night in May 2025

8/10

Excellently situated property & very helpful staff.
Stayed 1 night in Feb 2024

10/10

Good, clean and convenient
Stayed 1 night in Nov 2024

8/10

Location is good, staff is nice!
Stayed 2 nights in Jul 2023

8/10

Superb for the main train station and in walking distance of the old town. Comfortable with all the main things you expect from a hotel room.
Stayed 2 nights in Jul 2024

8/10

Everything was okay
Stayed 5 nights in Nov 2024

10/10

Conveniently located in terminal 2, friendly and helpful staff big and comfortable rooms and bathrooms
Stayed 2 nights in Mar 2023

8/10

Really good for what it offers
Stayed 1 night in Mar 2024

10/10

very nice reception
Stayed 1 night in Apr 2024

6/10

Average place
Stayed 1 night in Jun 2024

10/10

close to hbf
Stayed 1 night in Jun 2024

10/10

The only thing I have to say is that we were disappointed that we couldn’t park the car overnight and had to pay for outside parking. Even though cars went out for day, we were still unable to park. Not good.!
Stayed 2 nights in Feb 2025

6/10

Hotel was good and staff friendly but the hotel needs an update. Carpet was worn and needs a deep clean. Cigarette butts outside my window. Only issue was very noisy neighbours on my last night. They started around 11pm and kept the noise going until 3am. Very convenient neighbourhood.
Stayed 2 nights in Jan 2025

8/10

Friendly staff, very willing to help, great breakfasting and clean and spacious room. Elevator broke on the last evening but these things happen.
Stayed 2 nights in Oct 2022

8/10

Too noisy during the night
Stayed 3 nights in Jun 2024

8/10

I would use it again if the opportunity arises.
Stayed 2 nights in May 2023

8/10

The room had slightly smoke smell which affected my sensitive nose. It also next to a crossing street of which the traffic night made noisy for whole night.
Stayed 1 night in Nov 2022

6/10

there was no air conditioning, and the sorroundings of the train station was not so safe at night
Stayed 2 nights in Aug 2023

6/10

I wonder if l checked in late then l had 602 with the balcony view for the railway station. And it’s 10cm next to the elevator so l HEAR everyone shut the lift door close in & out. Moreover, l had two Asian expats reporting their work in the hall way at 1am. ( I know their language though. I still wonder why they didn’t do it in their room ?!) Luckily l had very warm hearing nonetheless has crisis. The buffet breakfast maintained the old fashioned way by asking for the coffee pot. Bacon and sausage are burnt. Fruit salad not fresh. I would say Best Western has its own standard in general…not lucky this time though.
Stayed 1 night in Dec 2022

8/10

Sehr kurze Wege zum Bahnhof 👍
Stayed 1 night in Jun 2025

6/10

Gute Lage nahe am HBF. Etwas in die Jahre gekommen. Sauberkeit ließ zu Wünschen übrig.
Stayed 2 nights in May 2025