Sure Hotel by Best Western Ambassador Duesseldorf

3.0 star property
Hotel with a bar, near Konigsallee

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Photo gallery for Sure Hotel by Best Western Ambassador Duesseldorf

Bar (on property)
Buffet
Exterior detail
Minibar, in-room safe, laptop workspace, blackout drapes
Self parking (EUR 15 per day)
Located in Stadtbezirk 3, Sure Hotel by Best Western Ambassador Duesseldorf offers a welcoming retreat with a bar, in-room WiFi, and dry cleaning/laundry services. It's praised for its strategic location near Konigsallee and the Düsseldorf Christmas Market.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Parking available
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Room, 1 Twin Bed

8.6 out of 10
Excellent
(9 reviews)

Highlights

Separate sitting area
TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Coffee/tea maker
  • Sleeps 1
  • 1 Twin Bed

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(9 reviews)

Highlights

Separate sitting area
TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Coffee/tea maker
  • Sleeps 2
  • 2 Twin Beds

Family Room, 1 Double Bed (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
TV
Pillow menu
Blackout drapes/curtains
Sofa bed
Private bathroom
Hair dryer
Minibar
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
Harkortstraße 9, Düsseldorf, NW, 40210

What's nearby

  • Konigsallee - 10 min walk - 0.6 miles
  • Marktplatz - 2 min drive - 1.0 mile
  • Düsseldorf Christmas Market - 2 min drive - 1.0 mile
  • Rhine Promenade - 3 min drive - 1.2 miles
  • Mitsubishi Electric Hall - 3 min drive - 1.4 miles

Getting around

  • Mintropplatz Tram Stop - 2 min walk
  • Düsseldorf Central Station - 3 min walk
  • Düsseldorf Intl. Airport (DUS) - 19 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Le Crobag - ‬4 min walk
  • ‪Mangal Döner x LP10 - ‬3 min walk
  • ‪Ristorante Da Bruno - ‬4 min walk
  • ‪Restaurantalya - ‬3 min walk

About this property

Sure Hotel by Best Western Ambassador Duesseldorf

Hotel near Konigsallee
Close to Marktplatz, Sure Hotel by Best Western Ambassador Duesseldorf provides amenities like dry cleaning/laundry services and a bar. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and an elevator
  • A TV in the lobby, tour/ticket assistance, and luggage storage
  • Smoke-free premises, a front-desk safe, and multilingual staff
Room features
All 62 rooms have comforts such as pillow menus and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Reusable coffee/tea filters and LED light bulbs
  • Bathrooms with showers and hair dryers

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per day)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 14 for adults and EUR 14 for children
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 6 floors
  • At least 80% of food locally-sourced
  • Double-glazed windows
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Minibar

More

  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Reusable coffee/tea filters
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.
  • Cleaning fee: EUR 10 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children
  • Self parking fee: EUR 15 per day
  • Housekeeping fee: EUR 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number Hotel Ambassador GmbH & Co.KG, Harkortstr.9, 40210 Düsseldorf, DE277455842, +49 211 8767740

We should mention

Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

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Frequently asked questions

Is Sure Hotel by Best Western Ambassador Duesseldorf pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sure Hotel by Best Western Ambassador Duesseldorf?

Self parking is available for EUR 15 per day. Limited spots are available.

What time is check-in at Sure Hotel by Best Western Ambassador Duesseldorf?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Sure Hotel by Best Western Ambassador Duesseldorf?

Check-out is at 11 AM.

Where is Sure Hotel by Best Western Ambassador Duesseldorf located?

Located in Friedrichstadt, this hotel is within a 15-minute walk of Savoy Theater and Konigsallee. Stilwerk Duesseldorf and Capitol Theater are also within 15 minutes. Mintropplatz Tram Stop and Stresemannplatz Tram Stop are within a 5-minute walk.

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Sure Hotel by Best Western Ambassador Duesseldorf Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 119 out of 482 reviews
Rating 8 - Good. 174 out of 482 reviews
Rating 6 - Okay. 126 out of 482 reviews
Rating 4 - Poor. 39 out of 482 reviews
Rating 2 - Terrible. 24 out of 482 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

HAYMAN T.

Liked: Cleanliness, staff & service
Friendly staff, clean rooms excellent location
Stayed 3 nights in Sep 2024

8/10 Good

GRAHAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellently situated property & very helpful staff.
Stayed 1 night in Feb 2024

4/10 Poor

Michael

.
Stayed 1 night in Sep 2025

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
.
Stayed 1 night in Aug 2025

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and helpful. The rooms are bigger than expected 👍😊
Stayed 2 nights in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located in terminal 2, friendly and helpful staff big and comfortable rooms and bathrooms
Stayed 2 nights in Mar 2023

10/10 Excellent

Wil

Liked: Cleanliness, staff & service, property conditions & facilities
Good, clean and convenient
Stayed 1 night in Nov 2024

8/10 Good

Oliver

Liked: Cleanliness, staff & service
Really good for what it offers
Stayed 1 night in Mar 2024

10/10 Excellent

Aamir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice reception
Stayed 1 night in Apr 2024

8/10 Good

ryuhei

Everything was okay
Stayed 5 nights in Nov 2024

10/10 Excellent

Zankar

Liked: Cleanliness, staff & service
No parking availble in spite of the fact that it was advertised that onsite parking available. I had to park across the street with 4 euro per hour.
Stayed 1 night in May 2025

10/10 Excellent

Hiroo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to hbf
Stayed 1 night in Jun 2024

8/10 Good

John

Liked: Staff & service, amenities, property conditions & facilities
Friendly staff, very willing to help, great breakfasting and clean and spacious room. Elevator broke on the last evening but these things happen.
Stayed 2 nights in Oct 2022

10/10 Excellent

Ewan

The only thing I have to say is that we were disappointed that we couldn’t park the car overnight and had to pay for outside parking. Even though cars went out for day, we were still unable to park. Not good.!
Stayed 2 nights in Feb 2025

8/10 Good

Shyley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendable
Stayed 2 nights in Oct 2025

8/10 Good

Roswitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keine Beanstandungen
Stayed 3 nights in Oct 2025

8/10 Good

Andreas

Liked: Cleanliness, staff & service
Eine Super Unterkunft im Preis Leistungsverhältnis, aber abends mag man irgendwie nicht raus gehen da der Bahnhof direkt gegenüber liegt und Junkies und obdachlose nur so Strotzen vor vergnügen ,Die Straßenbahn fährt direkt vor dem hotel lang inklusive einer gut befahrenen Straßen isz das ganze Ab und an Sehr laut. Am ende ist es schön gut und sauber man ist gut angebunden und man kann wenn man gewisse abstriche macht auch für kleines Geld dort übernachten. Zu empfehlen ist ein eigenes Kopfkissen mitzunehmen da die auf dem Bett vor ort wie ein Luftballon sind und man am ende in einen 90 grad winkel schläft.
Stayed 3 nights in Aug 2025

10/10 Excellent

Siham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super zentral. 5 Minuten
Stayed 1 night in Aug 2025

8/10 Good

Rahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war super. Nur die Kissen waren ein bisschen komisch
Stayed 1 night in Jul 2025

8/10 Good

Anina

Liked: Cleanliness, staff & service
OK til prisen men ikke et sted jeg ville tilbringe mange dage
Stayed 2 nights in Jul 2025

4/10 Poor

Jimmy

Disliked: Room comfort
Bra service av personalen, men ingen Ac och rummet väldigt varmt. Går ej heller att ha fönstren öppna pga ljudnivån utanför pga tåg/kollektivtrafik. Fanns ej heller någon tv-kontroll.
Stayed 1 night in Jun 2025

8/10 Good

Jan

Liked: Cleanliness, property conditions & facilities
Rustig gelegen vlak bij het station
Stayed 1 night in Jun 2025

8/10 Good

Yuya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es war ein sehr heißer Tag mit über 30 Grad, als ich in diesem Hotel übernachtete. Obwohl es keine Klimaanlage gab, war die Zimmertemperatur angenehm. Im Zimmer konnte ich Gespräche vom Flur hören, aber Geräusche aus dem Nachbarzimmer waren jedoch nicht zu hören. Die Nähe zum Hauptbahnhof macht die Lage sehr verkehrsgünstig, daher würde ich dieses Hotel wieder buchen.
Stayed 2 nights in Jun 2025

4/10 Poor

Carla

Disliked: Cleanliness, amenities
Die zimmer war treckig, Toilette aufjedenfall, nicht klimatisiert, sehr laut, die putzkraft am morgen früh lasst niemand schlafen. Frühstück mussen wir extra 14euro por person bezahlen. Die termokanne war kapput… niemals.
Stayed 1 night in Jun 2025

8/10 Good

Wolfgang

Liked: Cleanliness, staff & service
Sehr kurze Wege zum Bahnhof 👍
Stayed 1 night in Jun 2025