Hotel Bannatyne Durham

3.0 star property
Hotel in Durham with a full-service spa and a fitness center

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Photo gallery for Hotel Bannatyne Durham

Indoor pool
Premium Double or Twin Room | Desk, iron/ironing board, free WiFi, bed sheets
Body treatments, hot stone massages, Swedish massages, body wraps
Restaurant
Aerial view
Hotel Bannatyne Durham offers a perfect setting for rejuvenation. Travelers book body treatments or massages at the onsite spa, take refreshing dips in the indoor pool, and stay connected with WiFi. The property also features racquetball and squash courts for active visitors.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
  • Gym
  • Pool
  • Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

Premium Double or Twin Room

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Heating
TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Double or Twin Room

8.4 out of 10
Very good
(36 reviews)

Highlights

Heating
TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Map
Eden Terrace, Durham, England, DH1 2HJ

What's nearby

  • Gala Theatre Durham - 3 min drive - 2.0 miles
  • Durham Castle - 3 min drive - 2.2 miles
  • Durham Cathedral - 3 min drive - 2.4 miles
  • Durham University - 4 min drive - 2.6 miles
  • Adventure Valley - 10 min drive - 2.4 miles

Getting around

  • Durham Station - 4 min drive
  • Newcastle Intl. Airport (NCL) - 31 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Belmont Tandoori - ‬12 min walk
  • ‪The Shoes - ‬17 min walk
  • ‪Beefeater - ‬11 min walk
  • ‪China Diner - ‬18 min walk

About this property

Hotel Bannatyne Durham

Hotel near Durham University
Take advantage of a playground, a hair salon, and a bar at Hotel Bannatyne Durham. Indulge in a body scrub, a facial, and a hot stone massage at the onsite spa. Enjoy the gym, as well as activities like racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities such as a steam room.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Massage treatment rooms, smoke-free premises, and luggage storage
  • A 24-hour front desk and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 50 rooms include amenities such as free WiFi.
More amenities include:
  • Bathrooms with hair dryers
  • Electric kettles, heating, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Racquetball/squash
  • Steam room

Family friendly

  • Indoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Guest services

  • Housekeeping (daily)

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Facilities fee: GBP 15 per person, per day and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for GBP 1 for any bookings where payment for the stay will be made on site instead of at the time of booking.
Payment for the reservation is due at noon on the day of arrival.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Bannatyne Durham
Bannatyne Durham Hotel
Bannatyne Hotel
Bannatyne Hotel Durham
Hotel Bannatyne
Hotel Bannatyne Durham
Hotel Bannatyne Durham Hotel
Hotel Bannatyne Durham Durham
Hotel Bannatyne Durham Hotel Durham

Frequently asked questions

Does Hotel Bannatyne Durham have a pool?

Yes, this property has an indoor pool.

Is Hotel Bannatyne Durham pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Bannatyne Durham?

Self parking is free at this property.

What time is check-in at Hotel Bannatyne Durham?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Bannatyne Durham?

Check-out is at 11 AM.

Where is Hotel Bannatyne Durham located?

Situated in Durham, this spa hotel is within 2 mi (3 km) of Gala Theatre Durham, St. Nicholas Church, and Durham Indoor Market. Durham World Heritage Site Visitor Centre and Palace Green are also within 3 mi (5 km).

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Reviews

Hotel Bannatyne Durham Reviews

8.0

Very Good

8.4

Cleanliness

7.6

Location

8.6

Staff & service

7.8

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 352 out of 948 reviews
Rating 8 - Good. 333 out of 948 reviews
Rating 6 - Okay. 178 out of 948 reviews
Rating 4 - Poor. 56 out of 948 reviews
Rating 2 - Terrible. 29 out of 948 reviews

Reviews

6/10 Okay

Caroline

Liked: Cleanliness, staff & service
Staff were very welcoming and also helpful over the phone.
Stayed 1 night in Aug 2025

8/10 Good

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed and pillows were extremely comfortable. Nice big room which was well furnished with everything you need.
Stayed 2 nights in Sep 2025

8/10 Good

Abubaker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in
Stayed 1 night in Feb 2025

8/10 Good

Anthony

Liked: Cleanliness, property conditions & facilities
Not too far from the city centre. Friendly staff, decent room, clean, absolutely fine for a budget hotel.
Stayed 1 night in Jun 2025

6/10 Okay

scott

Liked: Cleanliness
Disliked: Property conditions & facilities
Pretty basic
Stayed 1 night in Jul 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
A comfortable stay, clean, good size room , great for a one night stay.
Stayed 1 night in Mar 2025

4/10 Poor

Neil

Disliked: Cleanliness
Vomit stains on the carpets. Hadn't been cleaned up properly.
Stayed 1 night in Aug 2025

10/10 Excellent

Bev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great experience

Great positive experience. The room was every thing I needed and the staff were very helpful. It was great to have the spa next door which is why I came to this hotel
Stayed 2 nights in May 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really friendly and helpful.
Stayed 1 night in Feb 2025

8/10 Good

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Receptionist very friendly and helpful. Local buses regular and easy to use. Powerful shower.
Stayed 1 night in May 2025

8/10 Good

Andrew

Liked: Staff & service
staff were very friendly and welcoming
Stayed 2 nights in Feb 2025

10/10 Excellent

Virginia

Liked: Cleanliness, property conditions & facilities
A very comfortable, clean, and quiet room.Staff brilliant. Plenty of car parking. Our only suggestion would be to review the breakfast arrangements - for example - a buffet breakfast in the hotel rather than the current system at the adjacent spa.
Stayed 4 nights in May 2025

10/10 Excellent

IAN

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel.
Stayed 1 night in Nov 2024

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful. Breakfast in the health club was decent. No frills but basics done well.
Stayed 1 night in Mar 2025

4/10 Poor

Alane Vicki

Liked: Staff & service
Hotel sited in a retail park. Premium room at back very dark & cold, grey walls, no colour, curtains permanently closed, very depressing. Bathroom excessively hot, no thermostat on heated towel rail. Food options poor, dining room in another building. Poor value for money. Wouldn’t stay at a Bannatyne’s again. Disappointing for my partner’s birthday weekend.
Stayed 2 nights in Aug 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easily accessible and conveniently located for the purpose of the trip. The staff were very helpful and friendly. The only issue I encountered was the bin men came to collect the industrial bins at 04.00 am. This was very noisy and woke me up. I spoke to management regarding the matter who did email the procurement team however I was told this could not be changed and they had no control over what time the bin men came. I find this poor control of contractors where the main purpose of the hotel is to provide a peaceful nights sleep.
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff / very welcoming.
Stayed 1 night in Nov 2024

6/10 Okay

Peter

Basic

Very standard accommodation. Food in other building.
Stayed 4 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Dec 2024

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two night stay rooms were very nice clean.food in the health spa wasn’t great so ate out rather than on site
Stayed 2 nights in Nov 2024

8/10 Good

Tom

Good hotel,just very disappointed in terms of having to pay an additional £15 to use the gym facilities as when I booked it I always use the gym included filter for my bookings,not sure who’s at fault here the hotel or hotels.com,the hotel told me it was because I didn’t book directly with them ☹️☹️☹️
Stayed 1 night in Jun 2025

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for an odd night or two

Staff were very polite and welcoming. Only downside, if you wanted breakfast you had to walk across the carpark to the next building for dining.
Stayed 1 night in Nov 2024

6/10 Okay

Ian James

Liked: Staff & service
Hotel presentation did not live up to expectations comparing website vs reality, no mention of charges for the gym, until you receive the confirmation email
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room clean,comfy bed
Stayed 1 night in Jul 2024

10/10 Excellent

Wale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Property!
Stayed 2 nights in May 2024