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Hotel Riviera

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Lake - Hotel Riviera (Durban)
Exterior - Hotel Riviera (Durban)
Premium Single Room - Hotel Riviera (Durban)
Restaurant - Hotel Riviera (Durban)
Terrace/patio - Hotel Riviera (Durban)
You can look forward to a coffee shop/cafe, a full-service spa, and a restaurant at Hotel Riviera. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.

Reviews

6.4 out of 10

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
  • Housekeeping

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Room

Family Room | In-room safe, iron/ironing board, WiFi (free)

Family Room

  • Harbor view
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, iron/ironing board, WiFi (free)

Standard Triple Room

  • Harbor view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | In-room safe, iron/ironing board, WiFi (free)

Standard Quadruple Room

  • Harbor view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Premium Double Room

Premium Double Room | In-room safe, iron/ironing board, WiFi (free)

Premium Double Room

  • Harbor view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Single Room

Premium Single Room | In-room safe, iron/ironing board, WiFi (free)

Premium Single Room

  • Harbor view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, iron/ironing board, WiFi (free)

Standard Twin Room

  • Harbor view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Durban Central Business District, a neighborhood in Durban, is home to Hotel Riviera. Old Courthouse Museum and Old House Museum are cultural highlights, and some of the area's landmarks include Farewell Square and The Old Fort. Looking to enjoy an event or a game while in town? See what's happening at Sahara Stadium Kingsmead or West Ridge Park Tennis Stadium. Visit our Durban travel guide
Map
127 Margaret Mncadi Avenue, Esplanade, Durban, KwaZulu-Natal, 4001

What's nearby

  • Harbour
    2 min walk - 0.1 miles
  • Durban City Hall
    8 min walk - 0.5 miles
  • Playhouse
    8 min walk - 0.5 miles
  • Workshop Mall
    10 min walk - 0.6 miles
  • Durban International Convention Centre
    16 min walk - 0.9 miles

Getting around

  • King Shaka Intl. Airport (DUR)
    34 min drive

Restaurants

  • Crystals Sanwich Man
    11 min walk
  • KFC
    15 min walk
  • KFC
    12 min walk
  • KFC
    5 min walk
  • Roma Revolving Restaurant
    11 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (ZAR 30 per day)
  • Onsite parking includes off-street options

Food and drink

  • Daily English breakfast available 7:00 AM to noon for a fee: ZAR 50 for adults and ZAR 50 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Riviera Cafe

Things to do

  • Full-service spa

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Full-service spa

  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 5 floors
  • Designated smoking areas (fines apply)
  • Mediterranean architecture

Room amenities

Bathroom

  • Soap
  • Toilet paper
  • Towels provided

More

  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: ZAR 50 per accommodation, per stay
  • Breakage deposit: ZAR 50 per stay
  • Administrative fee: ZAR 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately ZAR 50 for adults and ZAR 50 for children
  • Covered self parking fee: ZAR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 2015/263343/07

We should mention

This property does not have elevators
Parking height restrictions apply

Frequently asked questions

Is Hotel Riviera pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for ZAR 30 per day.

What time is check-in at Hotel Riviera?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Riviera?

Check-out is at 10:00 AM.

Where is Hotel Riviera located?

Located in Durban Central Business District, this spa hotel is within a 10-minute walk of Harbour, Old House Museum, and Durban Art Gallery. Farewell Square and Durban City Hall are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Riviera Reviews

6.4

5.4

Cleanliness

6.0

Staff & service

5.0

Property conditions & facilities
Rating 10 - Excellent. 2 out of 17 reviews
Rating 8 - Good. 4 out of 17 reviews
Rating 6 - Okay. 6 out of 17 reviews
Rating 4 - Poor. 4 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

Reviews

Verified review

4/10 Poor

Nobuhle

Disliked: Cleanliness, staff & service, property conditions & facilities

Fixing my next vacation

We did like the place but they need to fix a lot of.things 1Receptiom service,on our arrival there was no one to help us at the desk,till the housekeeping lady came and she also not sure what she was doing 2 Our room was nice but the problem was the TV,we couldn't watch it because there was no remote control,if touch it the cabinet was dancing like is going to fall down 3 The ladies who were cleaning they just came to vacuum only,our furniture was dusty everyday 4 please make sure there's is generator during loadshading 5 Our breakfast was nice but our chefs they couldn't make us nice Sunnyside up eggs instead the yolk was broken everyday 6 Please make there's Rooibos tea when I come back because drink caffeine free tea This nice place,it is affordable,next time we will be the group of 15 we will be happy to have a sea view rooms. See you in November not about the date
Stayed 3 nights in Nov 2023
Verified review

4/10 Poor

Christophe

Disliked: Property conditions & facilities
The hotel is a little too expensive for what it is. Everything is so old, there was a stench in the room and it was quite noisy with the road just outside. The hotel really needs to be renovated.
Stayed 2 nights in Dec 2022
Verified review

6/10 Okay

Tapiwa

Disliked: Cleanliness

Could have done better

Disappointing, no wifi in the room, only outside. Cockroaches in the room, the sink quite small. Breakfast was good.
Stayed 1 night in Dec 2022
Verified review

8/10 Good

Athi

Liked: Cleanliness, staff & service, room comfort

7

Our stay was great but it would have been wonderful if the hotel has free WiFi and mini bar fridges in the room
Stayed 3 nights in Sep 2022
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty, Unsafe

The hotel was extremely dirty. We had spider webs and dozens of bugs in our room and one of the beds had blood on it. The hotel was located in a very unsafe area yet the lobby lacked any security measures.
Stayed 2 nights in Oct 2023
Verified review

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Poor

The hotel needs to be renovated. Still using old lifts and the floors and furniture is old. Carpet is dirty and for people with sinus it was a problem. You also pay a refundable fee to get a room key and a tv remote meaning if you dont have cash you won't play a TV
Stayed 1 night in Dec 2022
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
The description and photos shown on the website are not what you get. The carpets in our room were filthy dirty. The furniture in the passage was equally dirty. There were people sleeping on the couches in the passage outside our room who were coughing and snorting, not sure why they were not sleeping in their rooms. There is no parking offered by the hotel, you need to use a 3rd party parking facility at R70 per day, and not the R25 as per website. Once you have parked on the 3rd level, you need to walk down dirty stairs to the hotel entrance with all your luggage, were people are sleeping, smoking and drinking on the stairs, it feels very unsafe. The homeless people harass you as you walk from the parking to the entrance. We booked for 4 guests, we were only provided with 2 towels, we had to share towels. The room tv is smaller than the smallest computer monitor I have seen, and there is no remote. There is not even a kettle or fridge in the room. The balcony door does not lock, you just need to hope nobody tries to climb up to the balcony and access the room. On checking in we requested reception to open the normal doors so we could get our luggage in, as the revolving doors were too small, our request was just ignored by reception staff. Unless I was absolutely desperate, I would not stay there again. I have stayed in budget accommodation like Sun 1, which was much better than this facility.
Stayed 2 nights in Jan 2023
Verified review

6/10 Okay

Mpho

Stayed 3 nights in Mar 2024
Verified review

2/10 Terrible

Precious

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Ndizamele Patricia

Stayed 1 night in Apr 2023
Verified review

6/10 Okay

Wendy

Stayed 2 nights in Mar 2023
Verified review

8/10 Good

Mondli

Stayed 1 night in Mar 2023
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Verified review

6/10 Okay

Nduduzo

Stayed 1 night in Feb 2023
Verified review

8/10 Good

Patience

Stayed 1 night in Feb 2023
Verified review

6/10 Okay

Nyameka

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2022
Verified review

10/10 Excellent

Lindani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022