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The General Palmer Hotel

4.0 star property
Historic hotel with free breakfast and a 24-hour front desk

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Photo gallery for The General Palmer Hotel

Interior entrance
Lobby sitting area
Interior
1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds
Sunlight Suite | Living area | 42-inch flat-screen TV with cable channels, TV, iPod dock

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Executive Suite, 1 King Bed

42-inch flat-screen TV with cable channels, TV, iPod dock

Executive Suite, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Pillowtop bed
Separate bedroom
Blackout drapes/curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential King Suite

Presidential King Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Presidential King Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Pillowtop bed
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Executive Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Pillowtop bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Executive Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Executive Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Pillowtop bed
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Pillowtop bed
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Pillowtop bed
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
567 Main Avenue, Durango, CO, 81301

What's nearby

  • Durango and Silverton Narrow Gauge Railroad - 2 min walk - 0.1 miles
  • Durango Area Tourism Office - 3 min walk - 0.2 miles
  • Animas River Trail - 5 min walk - 0.3 miles
  • Fort Lewis College - 13 min walk - 0.7 miles
  • San Juan National Forest Supervisor's Office - 17 min walk - 0.9 miles

Getting around

  • Durango Narrow Gauge Railroad Station - 2 min walk
  • Durango–La Plata County Airport (DRO) - 22 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Denny's - ‬4 min walk
  • ‪Steamworks Brewing Company - ‬5 min walk
  • ‪Animas River Beer Garden & Lounge - ‬6 min walk
  • ‪Durango Coffee Company - ‬3 min walk

About this property

The General Palmer Hotel

Upscale historic hotel near Durango and Silverton Narrow Gauge Railroad
Located close to Durango Area Tourism Office and Durango Arts Center, The General Palmer Hotel provides free continental breakfast, a terrace, and a library. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Luggage storage, a vending machine, and coffee/tea in the lobby
  • A porter/bellhop, concierge services, and a banquet hall
  • Guest reviews speak highly of the central location, helpful staff, and first-rate property condition
Room features
All guestrooms are individually furnished, and offer comforts such as premium bedding and air conditioning, as well as perks like free WiFi and bathrobes.
More conveniences in all rooms include:
  • Heating and ceiling fans
  • Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with hydromassage showers and designer toiletries
  • 42-inch flat-screen TVs with premium channels
  • Daily housekeeping and phones

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Library

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1898
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock
  • MP3 dock

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

General Palmer
General Palmer Durango
General Palmer Hotel
General Palmer Hotel Durango
The General Palmer Hotel Hotel
The General Palmer Hotel Durango
The General Palmer Hotel Hotel Durango

Frequently asked questions

Is The General Palmer Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The General Palmer Hotel?

Self parking is free at this property.

What time is check-in at The General Palmer Hotel?

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM. Late check-in is available during limited hours.

What time is check-out at The General Palmer Hotel?

Check-out is at 11 AM. Late check-out is available for USD 75.00 (subject to availability).

Where is The General Palmer Hotel located?

Located in Historic Downtown Durango, this historic hotel is within a 5-minute walk of Durango and Silverton Narrow Gauge Railroad, Durango Area Tourism Office, and Animas River Trail. Durango Arts Center and Animas River are also within 15 minutes. Durango Narrow Gauge Railroad Station is only a 2-minute walk.

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The General Palmer Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 663 out of 1007 reviews
Rating 8 - Good. 220 out of 1007 reviews
Rating 6 - Okay. 72 out of 1007 reviews
Rating 4 - Poor. 32 out of 1007 reviews
Rating 2 - Terrible. 20 out of 1007 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Great historic hotel.
Stayed 2 nights in May 2025

10/10

Our favorite stay of our latest trip. A ‘4 Star’ memory!!
Stayed 2 nights in Jun 2025

10/10

This an elegant hotel. With first class rooms and accommodations
Stayed 1 night in Jun 2025

10/10

Great location
Stayed 1 night in Apr 2025

10/10

Wonderful
Stayed 2 nights in May 2025

10/10

Charming old hotel in a great location.
Stayed 2 nights in Mar 2025

10/10

Everything was super clean and the staff super nice!!!!
Stayed 1 night in Apr 2025

10/10

Great hotel. Note that if your room is in the annex there is no elevator
Stayed 4 nights in May 2025

10/10

Beautiful historic hotel. Classic decor. Coffee, tea, and cookies on the lobby
Stayed 1 night in May 2025

10/10

Lovely historic property. Staff were all so accommodating.
Stayed 1 night in Apr 2025

10/10

We just love the nostalgia of the property and the easy access to all the shops on Main street. The staff was supper friendly and our beds were so comfortable.
Stayed 2 nights in Apr 2025

10/10

Excellent!
Stayed 1 night in May 2025

10/10

Maybe some rugs?? We arrived so late we’ll have to explore tomorrow.
Stayed 1 night in Jun 2025

8/10

The hotel had a historic feel while not feeling old and run down. The location is great and the staff are friendly. I loved the tea/coffee/water that was available all day and the chocolate chip cookies in the afternoon were a nice touch. The rooms were clean and comfortable. My only small complaint was that our room didn’t have a window, which meant there was a small stained glass window to the hallway that seemed incredibly bright at night. Would stay here again in a heartbeat!
Stayed 2 nights in May 2025

10/10

Great hotel and beautiful. Great parking for larger vehicles. We had a 1 ton dually.
Stayed 1 night in Apr 2025

4/10

Great location, however u can hear every noise whether coming from the outside or from guests in the hallways. They seriously need to work on noise proofing!! Yes it’s a very old hotel but expected better.
Stayed 1 night in May 2025

10/10

Great historic hotel. The staff were very helpful and courteous.The rooms were spotless and comfortable. The breakfast was well stocked and very good.
Stayed 1 night in Mar 2025

8/10

An old style hotel, comfortable but room was tight and for the price the attention to small details was missing.
Stayed 2 nights in May 2025

10/10

We love this hotel. It’s classy, clean and the staff is very friendly.
Stayed 2 nights in Feb 2025

10/10

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Stayed 1 night in Jun 2025

10/10

Deluxe upgrade for very low price- excellent!
Stayed 1 night in May 2025

10/10

Great stay and easy access for train ride.
Stayed 3 nights in Jan 2025

10/10

A lovely, clean hotel. Friendly and helpful staff. Great location! We enjoyed it very much.
Stayed 2 nights in Mar 2025

10/10

Very eclectic. Felt like a stroll back in time but with a comfortable bed.
Stayed 1 night in Mar 2025

8/10

Beautiful, historic hotel. Friendly staff. Great breakfast.
Stayed 3 nights in Feb 2025