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One Durango

Property class: 3

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Photo gallery for One Durango

A multi-story hotel with 'One' branding, featuring a modern design with illuminated windows and a prominent 'One' sign on the facade. - One Durango (Durango)
A modern hotel lobby with a blue wall displaying the 'one hotels' logo, a reception desk, seating area, and a food counter. - One Durango (Durango)
A bedroom with a bed, a desk with a laptop, a chair, and a view of a cityscape through a window. - One Durango (Durango)
A reception area with a blue wall displaying 'One Hotels' signage, a digital screen showing a sports game, a self-service food station, and a seating area with chairs. - One Durango (Durango)
A modern reception area with a receptionist, a counter, and a seating area with tables and chairs. - One Durango (Durango)
Located close to Paseo Durango Shopping Center and Calle Constitucion, One Durango provides a free breakfast buffet, a shopping mall on site, and laundry facilities. Stay connected with free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a phone, and a window with a city view.

Superior Room, 1 Queen Bed

8.4 out of 10
Very good
(56 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Twin Beds

A hotel room with two beds, a desk with a laptop, a window with a city view, and a wardrobe.

Standard Twin Room, 2 Twin Beds

8.8 out of 10
Excellent
(30 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

DOUBLE SUPERIOR QUEEN BED

  • Sleeps 4

Superior Room, 1 Queen

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

TWIN STANDARD

  • Sleeps 4

About the neighborhood

Located in Durango, One Durango is connected to a shopping center. Paseo Durango Shopping Center and Calle Constitucion are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Bicentennial Center of Culture and Conventions and Francisco Villa National Fairgrounds. Don't miss out on a visit to Walk the Old West. Visit our Durango travel guide
Map
Blvd. ITD, N° 99 Col. Ant., Planta de Impregnación, Durango, DGO, 34080

What's nearby

  • A statue of a woman holding a child, surrounded by large arches, in an urban setting with buildings in the background.
    Calle Constitucion
    5 min drive - 1.5 miles
  • Paseo Durango Shopping Center
    2 min walk - 0.1 miles
  • Sagrado Corazon de Jesus Cathedral
    4 min drive - 1.0 mile
  • Durango Regional Museum
    5 min drive - 1.2 miles
  • Conde del Valle de Suchil Palace
    6 min drive - 1.5 miles

Getting around

  • Durango, Durango (DGO-Guadalupe Victoria Durango Intl.)
    22 min drive

Restaurants

  • café de olla
    2 min walk
  • Ragnar
    2 min walk
  • Ocean Grill
    6 min walk
  • Subway
    2 min walk
  • Yogenhaus
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free secured, covered self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Things to do

  • Shopping mall
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Locally sourced food prioritized
  • Smoking not allowed
  • Some LED lighting used
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Free local calls
  • Heating
  • LED lighting
  • Living room
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Free cribs are available on request at the property

Property payment types

American ExpressMastercardVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is One Durango pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at One Durango?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at One Durango?

Check-out is at noon.

Where is One Durango located?

Located in the heart of Durango, this hotel is within 2 mi (3 km) of Paseo Durango Shopping Center, Calle Constitucion, and Durango Cathedral. Bicentennial Center of Culture and Conventions and Durango Cable Car are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

One Durango Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 652 out of 1006 reviews
Rating 8 - Good. 192 out of 1006 reviews
Rating 6 - Okay. 101 out of 1006 reviews
Rating 4 - Poor. 29 out of 1006 reviews
Rating 2 - Terrible. 32 out of 1006 reviews

Reviews

Verified review

6/10 Okay

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except the air conditioning thermostat was not working properly. The temperature kept dropping, had to keep getting up to adjust it.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Adolfo

Liked: Cleanliness, property conditions & facilities
comfortable,clean and quiet.small room but the big glass window make look spacious,really close to the mall and casino. Breakfast included.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Catherine

Liked: Cleanliness, property conditions & facilities
Room was very clean. The hotel is attached to a mall so also very convenient. The breakfast was simple and nice to have. My only recommendation would be a safe in the room and an extra blanket.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location only steps to to Paseo Durango , minutes to airport and central camionera.
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Miguel

Liked: Cleanliness
Parking lot is an open area , poor surveillance.. the amenities in the rooms are very small.. It is not comfortable.. like other's One hotel that I have stayed..
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 4 nights in Jun 2025
Verified review

8/10 Good

John

Liked: Cleanliness
Overall, my two\-day stay was good, but it was completely overshadowed by what happened on the last morning at the breakfast buffet\. I found moldy bread being served\. I immediately brought it to the manager’s attention, expecting him to take the situation seriously\. Instead, he simply took my plate, spoke to the kitchen manager, and had the bread removed from the buffet\. What disappointed me the most was his complete lack of concern\. He never apologized, never offered me fresh food, and never made any effort to address the situation or reassure me that the problem was being handled properly\. Serving moldy food is a serious health concern, and the response should have reflected that\. I expected much better customer service from the management\. A sincere apology and a simple gesture, such as replacing my breakfast, would have shown that they cared about their guests’ health and experience\. Instead, I was left feeling ignored and disappointed\. I hope the hotel improves its food safety standards and trains its staff to respond appropriately to situations like this in the future\.
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Maria

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The room floor was dirty and the restroom Was not so clean. But other than that the stay was good.
Stayed 2 nights in Jul 2025
Verified review

2/10 Terrible

Vianey

Liked: Cleanliness, amenities, property conditions & facilities
The receptionist at the lobby counter was really rude when i came in to check in my room, and i asked him a question if they had a microwave in the lobby and he gave me an attitude with an answer. He supposably couldn’t find my room i had booked and he was giving me a hard time, i didn’t get his name but he’s the one who checked us in and out and very disrespectful. I always come to this hotel when i stay in durango because of the good service and nice rooms and this makes me not want to return i hope this gets fixed.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff was very helpful, & was close to the bus terminal
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the mall that it’s real nice
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good tecommrnd
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Juan Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Cesilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved their buffet breakfast, easy access to the next door mall, and restaurants. Nice view, accessible elevator. Just make sure you check all your towels and bed linen mines had dirt marks on some of them. Rather then that I would stay here again yes.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Trinidad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are really small beds are twins
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY NICE HOTEL.
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Brenda

Disliked: Cleanliness, amenities, property conditions & facilities
Plain
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Sandra

Liked: Staff & service, amenities, property conditions & facilities
I love this place, very affordable and nice. However I would like to suggest to have king room beds. And also provide small fridge. Maybe, not in all rooms but give the option to the guest. This would make this place my favorite. Thank you for your hospitality! SB
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Juventino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple but very clean and comfortable. Located right by where we needed to be to conduct some business at government offices. Would definitely recommend and stay there again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Roberto J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Edgar

Everything was excellent!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ace but the beds are small
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

JOSE REFUGIO

Liked: Cleanliness
Excelente
Stayed 1 night in Dec 2025