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Best Western Queens Hotel

3.0 star property
Hotel in Dundee with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Best Western Queens Hotel

Enjoy a convenient and comfortable bar experience with a selection of drinks and a cozy seating area.
Reception area with a warm welcome, featuring a framed painting, a potted plant, and a helpful staff.
Experience the grand entrance of Queens Hotel, featuring a classic architectural style with ornate details.
Relax in comfort with a large bed, a side table, and a vase with a plant.
Stunning staircase with intricate carvings and ornate details leads to an upper level.

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Parking included

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Standard Room, 1 Twin Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Heating
TV
Separate bedroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
Daily housekeeping
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Standard Room, 2 Twin Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
TV
Separate bedroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

7.6 out of 10
Good
(14 reviews)

Highlights

Heating
TV
Separate bedroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Heating
TV
Separate bedroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
Daily housekeeping
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Superior Room, 1 Double Bed, Non Smoking

Highlights

Heating
TV
Separate bedroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
Daily housekeeping
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

Highlights

Heating
TV
Separate bedroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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  • Free WiFi
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Hampton by Hilton Dundee City Centre

About the neighborhood

Map
160 Nethergate, Dundee, Scotland, DD1 4DU

What's nearby

  • University of Dundee - 1 min walk - 0.0 miles
  • Dundee Science Centre - 3 min walk - 0.2 miles
  • City Square - 7 min walk - 0.4 miles
  • V&A Dundee - 7 min walk - 0.4 miles
  • Discovery Point - 7 min walk - 0.4 miles

Getting around

  • Dundee Station - 8 min walk
  • Dundee (DND) - 11 min drive

Restaurants

  • ‪Muffin Break - ‬6 min walk
  • ‪Discovery Beers - ‬1 min walk
  • ‪The Library Café - ‬5 min walk
  • ‪The Braes - ‬3 min walk
  • ‪Nether Inn - ‬2 min walk

About this property

Best Western Queens Hotel

Hotel in the city center
Take advantage of dry cleaning/laundry services, a bar, and a restaurant at Best Western Queens Hotel. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • English breakfast (surcharge), a 24-hour front desk, and an elevator
  • Meeting rooms, luggage storage, and free newspapers
  • Guest reviews speak highly of the first-rate property condition
Room features
All 53 rooms include amenities such as free WiFi and safes, in addition to free newspapers and room service.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries and hair dryers
  • TVs with premium channels
  • Coffee/tea makers, heating, and daily housekeeping

Languages

English, French, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 12.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Q-Bar

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • Elevator (35 inch wide door)

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 12.50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Best Western Queens Hotel Dundee
Best Western Queens Hotel
Best Western Queens Dundee
Best Western Queens
Best Queens Hotel Dundee
Best Western Queens Hotel Hotel
Best Western Queens Hotel Dundee
Best Western Queens Hotel Hotel Dundee

Frequently asked questions

Is Best Western Queens Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Queens Hotel?

Self parking is free at this property.

What time is check-in at Best Western Queens Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Best Western Queens Hotel?

Check-out is at 11 AM.

Where is Best Western Queens Hotel located?

Located in the heart of Dundee, this hotel is steps from University of Dundee, Dundee Contemporary Arts Centre, and Dundee Repertory Theatre. Dundee Science Centre and St. Paul's Episcopal Cathedral are also within 5 minutes. Dundee Station is 8 minutes by foot.

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Best Western Queens Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 178 out of 568 reviews
Rating 8 - Good. 247 out of 568 reviews
Rating 6 - Okay. 91 out of 568 reviews
Rating 4 - Poor. 38 out of 568 reviews
Rating 2 - Terrible. 14 out of 568 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bloody seagulls were that noisy it was funny. An outstanding hotel with a fantastic Scottish breakfast The staff are happy friendly and knowledgeable. Great stay. Thank you.
Stayed 2 nights in Jul 2025

6/10 Okay

Sandra

Disliked: Amenities
This hotel has seen better days, dated carpets,
Stayed 1 night in Jul 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great central location
Stayed 1 night in May 2025

8/10 Good

Mrs. Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Dundee Rep where we attended a play and DCA where we ate. Very well-positioned. Reception staff very accommodating. Everything clean and tidy. Good TV. WiFi a little inconsistent. Breakfast good.
Stayed 1 night in Jul 2025

6/10 Okay

Brian

Liked: Amenities, property conditions & facilities
FREE PARKING BUT ROOMS WERE OVERLY HOT
Stayed 1 night in Jun 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean and comfortable
Stayed 1 night in May 2025

6/10 Okay

Lisa

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotel is very dated and in need of a refresh, the window didn’t close fully and was draughty which doesn’t matter in the summer but will be very different if it was cold outside! The bathroom looked very tired and the sink was cracked however the hotel is centrally located with it’s own car park and our room was a great size and very clean.
Stayed 2 nights in Jul 2025

10/10 Excellent

carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Queens is a beautiful historic building. The rooms were very tidy and fitted with new reliable plumbing. I did not know anything about the location when I booked room, but I am glad that I had the opportunity to visit and learn a little about the history of Scotland through this unique location.
Stayed 1 night in Jun 2025

10/10 Excellent

Grant

Liked: Cleanliness, property conditions & facilities
Room too small and no walkin shower but they moved us to a better one. Location was good for walking into the city and it had its own car parking área which was ideal.
Stayed 3 nights in Apr 2025

6/10 Okay

Barry

This old hotel maybe was beautiful many decades ago. Today its very tired.
Stayed 3 nights in Jun 2025

4/10 Poor

Debra

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff and location were the best features of the hotel. The property seems understaffed overall, and in serious need of updating/repair. Wifi didn’t work with super complicated sign up process, rooms were very warm with no ventilation other than cracked windows and bathroom fan, bath tubs were very high off ground with no grab bars. I’m an able bodied, non-senior person but feared slipping and falling when getting in and out to shower. Great location, great staff, and great potential to be a gorgeous hotel.
Stayed 5 nights in Jul 2025

4/10 Poor

Neil

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel used to be one of the very best in Dundee. Its such a shame to see how run down it has become. Needs renovation from top to bottom and training on customer services and standards for the staff.
Stayed 1 night in May 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to, good parking, Dundee rep is only 2-3 minutes walk, lovely room, really comfortable bed and a hearty breakfast, any evening shows at the rep I’ll be staying here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was all good, especially the staff who were as nice as could be.
Stayed 3 nights in Jan 2025

10/10 Excellent

James

A great stay

Great stay friendly staff
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Great luck cation for central Dundee. Hotel is a little tired and dated but was very much good value for money
Stayed 2 nights in Feb 2025

10/10 Excellent

derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
booked into this older style hotel . Amazing staircase takes you to the bedrooms. We were fortunate to book a room with a double aspect view over the river Tay. The bonus waas the weather was good
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally kind staff (all Scots are exceptionally kind) it's true its an old building. Floor slopes a bit here and there. Do ask for the quiet side of the building if bands are playing next soor
Stayed 2 nights in May 2025

8/10 Good

Alyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospital visit

Needed hotel close to hospital and this was very near. Room fine but a bit dated
Stayed 1 night in Feb 2025

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

Good place to stay
Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Cleanliness
Disliked: Property conditions & facilities
Great hotel for the price convenience and price. Bar was soulless with no customers and only heavy on draught - one couple walked in and there was no staff to serve so they walked back out
Stayed 2 nights in Feb 2025

8/10 Good

Stephanie

Liked: Cleanliness, amenities
I received a WhatsApp message from, purporting to be from the hotel, asking for card details. I did phone the hotel to check if this was real, but no one got back to me so I presume it was spam. Communication I had from Expedia was that checkin was 1400, but it's actually 1500, so expect a snippy response from the front desk staff if you turn up 'early'. Room was clean and quiet and breakfast was decent. Very good location.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Inexpensive stay, not the most comfortable

Check in was easy and quick, there was lots of parking available, and the stay was fairly inexpensive. The hotel itself is quite dated and there was a bit of a musty smell. The smoke alarms are very sensitive and there are signs in the bathrooms to keep the doors closed so that steam doesn’t set off the alarms. Unfortunately a fire alarm went off at 3AM.
Stayed 1 night in Mar 2025

6/10 Okay

Susan

Liked: Cleanliness, staff & service, room comfort

Overnight stay but bit basic

Friendly staff at reception. Free parking behind hotel, convenient location. Very clean hotel, room bit dated. Had room at side which was noisy from nightclubbers at 4am. Breakfast menu looks good but is a bit basic, rationed fresh fruit, luke warm coffee and kitchen struggling to get the right orders out.
Stayed 1 night in Mar 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service
Property a bit dated but room clean and comfortable and breakfast good
Stayed 2 nights in Aug 2024