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Heart Hotel and Services

3.0 star property
Hotel in Dumaguete with a rooftop terrace and a 24-hour front desk

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Photo gallery for Heart Hotel and Services

Exterior
Family Suite | Balcony
Hallway
Reception
Family Suite | Iron/ironing board, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Parking included

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Matrimonial Deluxe

Matrimonial Deluxe | Iron/ironing board, free WiFi

Matrimonial Deluxe

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Fan
Bidet
Cable channels
Iron/ironing board
  • Sleeps 2
  • 1 Queen Bed

Standard Single Room

Highlights

Air conditioning
Flat-screen TV
Fan
3 bathrooms
Bidet
Cable channels
Iron/ironing board
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

View all photos for Matrimonial Standard

Matrimonial Standard | Iron/ironing board, free WiFi

Matrimonial Standard

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Fan
Bidet
Cable channels
Iron/ironing board
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Deluxe

Single Deluxe | Iron/ironing board, free WiFi

Single Deluxe

Highlights

Balcony
Air conditioning
Flat-screen TV
Fan
Bidet
Cable channels
Iron/ironing board
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Suite

Family Suite | Iron/ironing board, free WiFi

Family Suite

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Fan
Separate bedroom
Bidet
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

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About the neighborhood

Map
Perdices Street, Dumaguete, Dumaguete, Negros Oriental, 6200

What's nearby

  • Belfry - 3 min walk - 0.2 miles
  • Rizal Boulevard - 5 min walk - 0.3 miles
  • Robinsons Dumaguete Shopping Center - 10 min walk - 0.6 miles
  • Silliman University Main Campus - 12 min walk - 0.7 miles
  • Negros Convention Center - 2 min drive - 0.9 miles

Getting around

  • Dumaguete (DGT) - 13 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Natividad's Painitan - ‬6 min walk
  • ‪Cafe Filomena Restaurant - ‬8 min walk
  • ‪Ichiraku - ‬2 min walk

About this property

Heart Hotel and Services

Property highlights
A rooftop terrace, dry cleaning/laundry services, and a snack bar/deli are just a few of the amenities provided at Heart Hotel and Services. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), luggage storage, and a 24-hour front desk
  • A front-desk safe
Room features
All guestrooms at Heart Hotel and Services boast comforts such as air conditioning, as well as amenities like free WiFi.
Extra conveniences in all rooms include:
  • Showers, bidets, and free toiletries
  • Flat-screen TVs with cable channels
  • Fans and daily housekeeping

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:00 AM for a fee: PHP 100 per person
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Rooftop terrace

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Fan
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 250.0 per day
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 100 per person
  • Rollaway bed fee: PHP 250.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Heart Hotel Services Dumaguete
Heart Hotel Services
Heart Services Dumaguete
Heart Hotel and Services Hotel
Heart Hotel and Services Dumaguete
Heart Hotel and Services Hotel Dumaguete

Frequently asked questions

Is Heart Hotel and Services pet-friendly?

No, pets are not allowed at this property.

How much is parking at Heart Hotel and Services?

Self parking is free at this property.

What time is check-in at Heart Hotel and Services?

Check-in begins at 2 PM. After-hours check-in is not available.

What time is check-out at Heart Hotel and Services?

Check-out is at noon.

Where is Heart Hotel and Services located?

Situated in Dumaguete, this hotel is within a 5-minute walk of Bell Tower, Belfry, and St Catherine of Alexandria Cathedral. Rizal Boulevard and Robinsons Dumaguete Shopping Center are also within 15 minutes.

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Heart Hotel and Services Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 4 out of 16 reviews
Rating 8 - Good. 6 out of 16 reviews
Rating 6 - Okay. 3 out of 16 reviews
Rating 4 - Poor. 2 out of 16 reviews
Rating 2 - Terrible. 1 out of 16 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
This is located at the south end of the beach strip. It was a great location for this reason. I could walk to the local markets for essential items, connect with the locals, or go to the beach front. Staff was super friendly and family oriented.
Stayed 4 nights in Feb 2025

8/10 Good

Jalyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean and safe and good ambiance
Stayed 1 night in Sep 2024

10/10 Excellent

Gino

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Feb 2025

8/10 Good

HIROYUKI

Liked: Cleanliness, amenities
breakfast is good😍
Stayed 2 nights in Dec 2024

6/10 Okay

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got our room at a very reasonable rate. Unfortunately the room was very small. The staircase going upstairs.It is a little tight. If you happen to stay there, just be prepared not to be going too close to the right side. You might find yourself up underneath a couple concrete blocks when you raise up into them.It hurts really bad. It might look sort of pretty, but it hurts pretty good when you hit them.
Stayed 1 night in Apr 2025

10/10 Excellent

Shayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Jarkko

Stayed 2 nights in Apr 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Stayed 1 night in Jan 2020

8/10 Good

SHAN SHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
除了洗手檯的水小的是用滴的之外，其他都很滿意！
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities
Very noisy location. Construction outside and inside, busy street, and window shop downstairs. While the room was clean and had everything you need, it was quite small.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dumaguete Getaway.

I didn’t like the small bathroom/shower room. It was tooo small and I like bathroom floors to be dry, not wet but the rest was fine. NICE BED TOO!!
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

4/10 Poor

PAUL

Disliked: Cleanliness, property conditions & facilities, room comfort

À éviter !!!

Emplacement en bord d'un boulevard très bruyant...pas d'insonorisation...donc boules quiès obligatoires... Douche minuscule... Petit déjeuner ridicule. D'autres adresses bien mieux et moins cher !!!
Stayed 1 night in Jul 2018